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6 Steps to Get the Best Hospital Care

6 Steps to Get the Best Hospital Care

    It is assumed that everyone who walks through the doors of a hospital will get the same quality of care. The reality is that the hospital is a system like any other—with imperfect people, inefficiencies, misconceptions, and miscommunication. Before you find yourself taking a planned or unplanned trip to the hospital, there are a few things you can do to get the best hospital care.

    1. Be your best advocate

    The patient-provider interaction is undergoing an unprecedented change as information becomes increasingly accessible to the general public. You are the most important person in charge of your health; be proactive in taking care of yourself. Read books and search the Internet, however evaluate the source of any information. Realize that misinformation may be deliberate or unintentional. For rare conditions, you may become more educated than non-specialist providers who may have never encountered or experienced your diagnosis.

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    2. Don’t leave home without it

    One of the important pieces of information obtained in any hospital admission is a list of medications the patient is taking. Patients unable to remember their medications may encounter potentially harmful complications. Realize that your memory may not be optimal in a stressful emergency department, especially if you are anxious or in pain. In extreme situations you may not even be conscious. Therefore take the time right now to gather your medications and generate a legible list that you keep in your wallet—pay particular attention to the name, dose, and frequency. It is also equally important to note any drug allergies on the same sheet of paper. If you have reacted to a drug, please note when this happened and the extent of your reaction.

    3. Be the best historian

    The story of your illness can change—either as you remember lost details or through the “telephone effect” as more people become involved in your care. Expect to tell the details of your circumstance at least 8-10 times if you are admitted to the emergency department. Ideally, if you are able to write down the details of your story it may reduce time and frustration as well as reduce the possibility of incorrect information being propagated in your medical records and your care.

    Specifically, providers are interested in the onset of your condition (eg, slow, gradual, rapid, fluctuating), the timeline (especially if there have been recent changes), the involved parts of your body, what treatments you have tried or were done by other providers, or any factors that made your condition better or worse. Please tell them early if you have received care in other facilities as it often takes time to access outside records.

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    4. Remind them who you are

    For various reasons it is easy for providers to lose sight of who you were before you got sick. Pictures have an incredibly profound effect on allowing providers to see you as a person and give extra motivation to help you return to that state so you can return to your friends and family.

    5. Understand before you leave

    Make sure you understand exactly what happened during your hospital course. What were the major treatments performed? What diagnoses were established or refuted? You should be provided with a discharge summary. Go over it and ask for any inconsistencies or errors to be fixed.

    This is important because these summaries are often used by future providers to piece together your past history with your current condition. Lastly, ask your provider what records of radiological studies, pathology or surgical reports, or other tests should be obtained and brought to future encounters. It may save you from unnecessary medical procedures and prevent any future confusion. Be sure to make copies of everything, providers are notorious for not returning documents and data disks.

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    6. Find a partner in health

    Your providers are limited by time, space, and energy. They may be unable to address all of your health needs during your admission. As a result, patients are often discharged and expected to follow up with their primary care provider. Many readmissions can be prevented if patients are able to follow up with a provider outside the hospital.

    For those who are financially able, please see your primary care provider 1-2 times a year. Ask them for tailored interventions you can undertake to prevent, stabilize, or reduce disease burden in your life. As always, prevention is better than cure. Lastly, ask your provider what conditions you should include along with the list of medications and allergies you keep in your wallet.

    As you begin new adventures this year, I hope this year is one of better health.

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    (Photo credit: Doctor via Shutterstock)

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    Put Your Ear to the Ground: Engaging More Directly 6 Steps to Get the Best Hospital Care

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    Last Updated on March 13, 2019

    How to Get out of a Rut: 12 Useful Ways to Get Unstuck

    How to Get out of a Rut: 12 Useful Ways to Get Unstuck

    Have you gotten into a rut before? Or are you in a rut right now?

    You know you’re in a rut when you run out of ideas and inspiration. I personally see a rut as a productivity vacuum. It might very well be a reason why you aren’t getting results. Even as you spend more time on your work, you can’t seem to get anything constructive done. While I’m normally productive, I get into occasional ruts (especially when I’ve been working back-to-back without rest). During those times, I can spend an entire day in front of the computer and get nothing done. It can be quite frustrating.

    Over time, I have tried and found several methods that are helpful to pull me out of a rut. If you experience ruts too, whether as a working professional, a writer, a blogger, a student or other work, you will find these useful. Here are 12 of my personal tips to get out of ruts:

    1. Work on the small tasks.

    When you are in a rut, tackle it by starting small. Clear away your smaller tasks which have been piling up. Reply to your emails, organize your documents, declutter your work space, and reply to private messages.

    Whenever I finish doing that, I generate a positive momentum which I bring forward to my work.

    2. Take a break from your work desk.

    Get yourself away from your desk and go take a walk. Go to the washroom, walk around the office, go out and get a snack.

    Your mind is too bogged down and needs some airing. Sometimes I get new ideas right after I walk away from my computer.

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    3. Upgrade yourself

    Take the down time to upgrade yourself. Go to a seminar. Read up on new materials (#7). Pick up a new language. Or any of the 42 ways here to improve yourself.

    The modern computer uses different typefaces because Steve Jobs dropped in on a calligraphy class back in college. How’s that for inspiration?

    4. Talk to a friend.

    Talk to someone and get your mind off work for a while.

    Talk about anything, from casual chatting to a deep conversation about something you really care about. You will be surprised at how the short encounter can be rejuvenating in its own way.

    5. Forget about trying to be perfect.

    If you are in a rut, the last thing you want to do is step on your own toes with perfectionist tendencies.

    Just start small. Do what you can, at your own pace. Let yourself make mistakes.

    Soon, a little trickle of inspiration will come. And then it’ll build up with more trickles. Before you know it, you have a whole stream of ideas.

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    6. Paint a vision to work towards.

    If you are continuously getting in a rut with your work, maybe there’s no vision inspiring you to move forward.

    Think about why you are doing this, and what you are doing it for. What is the end vision in mind?

    Make it as vivid as possible. Make sure it’s a vision that inspires you and use that to trigger you to action.

    7. Read a book (or blog).

    The things we read are like food to our brain. If you are out of ideas, it’s time to feed your brain with great materials.

    Here’s a list of 40 books you can start off with. Stock your browser with only the feeds of high quality blogs, such as Lifehack.org, DumbLittleMan, Seth Godin’s Blog, Tim Ferris’ Blog, Zen Habits or The Personal Excellence Blog.

    Check out the best selling books; those are generally packed with great wisdom.

    8. Have a quick nap.

    If you are at home, take a quick nap for about 20-30 minutes. This clears up your mind and gives you a quick boost. Nothing quite like starting off on a fresh start after catching up on sleep.

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    9. Remember why you are doing this.

    Sometimes we lose sight of why we do what we do, and after a while we become jaded. A quick refresher on why you even started on this project will help.

    What were you thinking when you thought of doing this? Retrace your thoughts back to that moment. Recall why you are doing this. Then reconnect with your muse.

    10. Find some competition.

    Nothing quite like healthy competition to spur us forward. If you are out of ideas, then check up on what people are doing in your space.

    Colleagues at work, competitors in the industry, competitors’ products and websites, networking conventions.. you get the drill.

    11. Go exercise.

    Since you are not making headway at work, might as well spend the time shaping yourself up.

    Sometimes we work so much that we neglect our health and fitness. Go jog, swim, cycle, whichever exercise you prefer.

    As you improve your physical health, your mental health will improve, too. The different facets of ourselves are all interlinked.

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    Here’re 15 Tips to Restart the Exercise Habit (and How to Keep It).

    12. Take a good break.

    Ruts are usually signs that you have been working too long and too hard. It’s time to get a break.

    Beyond the quick tips above, arrange for a 1-day or 2-days of break from your work. Don’t check your (work) emails or do anything work-related. Relax and do your favorite activities. You will return to your work recharged and ready to start.

    Contrary to popular belief, the world will not end from taking a break from your work. In fact, you will be much more ready to make an impact after proper rest. My best ideas and inspiration always hit me whenever I’m away from my work.

    Take a look at this to learn the importance of rest: The Importance of Scheduling Downtime

    More Resources About Getting out of a Rut

    Featured photo credit: Joshua Earle via unsplash.com

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