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6 Steps to Get the Best Hospital Care

6 Steps to Get the Best Hospital Care

    It is assumed that everyone who walks through the doors of a hospital will get the same quality of care. The reality is that the hospital is a system like any other—with imperfect people, inefficiencies, misconceptions, and miscommunication. Before you find yourself taking a planned or unplanned trip to the hospital, there are a few things you can do to get the best hospital care.

    1. Be your best advocate

    The patient-provider interaction is undergoing an unprecedented change as information becomes increasingly accessible to the general public. You are the most important person in charge of your health; be proactive in taking care of yourself. Read books and search the Internet, however evaluate the source of any information. Realize that misinformation may be deliberate or unintentional. For rare conditions, you may become more educated than non-specialist providers who may have never encountered or experienced your diagnosis.

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    2. Don’t leave home without it

    One of the important pieces of information obtained in any hospital admission is a list of medications the patient is taking. Patients unable to remember their medications may encounter potentially harmful complications. Realize that your memory may not be optimal in a stressful emergency department, especially if you are anxious or in pain. In extreme situations you may not even be conscious. Therefore take the time right now to gather your medications and generate a legible list that you keep in your wallet—pay particular attention to the name, dose, and frequency. It is also equally important to note any drug allergies on the same sheet of paper. If you have reacted to a drug, please note when this happened and the extent of your reaction.

    3. Be the best historian

    The story of your illness can change—either as you remember lost details or through the “telephone effect” as more people become involved in your care. Expect to tell the details of your circumstance at least 8-10 times if you are admitted to the emergency department. Ideally, if you are able to write down the details of your story it may reduce time and frustration as well as reduce the possibility of incorrect information being propagated in your medical records and your care.

    Specifically, providers are interested in the onset of your condition (eg, slow, gradual, rapid, fluctuating), the timeline (especially if there have been recent changes), the involved parts of your body, what treatments you have tried or were done by other providers, or any factors that made your condition better or worse. Please tell them early if you have received care in other facilities as it often takes time to access outside records.

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    4. Remind them who you are

    For various reasons it is easy for providers to lose sight of who you were before you got sick. Pictures have an incredibly profound effect on allowing providers to see you as a person and give extra motivation to help you return to that state so you can return to your friends and family.

    5. Understand before you leave

    Make sure you understand exactly what happened during your hospital course. What were the major treatments performed? What diagnoses were established or refuted? You should be provided with a discharge summary. Go over it and ask for any inconsistencies or errors to be fixed.

    This is important because these summaries are often used by future providers to piece together your past history with your current condition. Lastly, ask your provider what records of radiological studies, pathology or surgical reports, or other tests should be obtained and brought to future encounters. It may save you from unnecessary medical procedures and prevent any future confusion. Be sure to make copies of everything, providers are notorious for not returning documents and data disks.

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    6. Find a partner in health

    Your providers are limited by time, space, and energy. They may be unable to address all of your health needs during your admission. As a result, patients are often discharged and expected to follow up with their primary care provider. Many readmissions can be prevented if patients are able to follow up with a provider outside the hospital.

    For those who are financially able, please see your primary care provider 1-2 times a year. Ask them for tailored interventions you can undertake to prevent, stabilize, or reduce disease burden in your life. As always, prevention is better than cure. Lastly, ask your provider what conditions you should include along with the list of medications and allergies you keep in your wallet.

    As you begin new adventures this year, I hope this year is one of better health.

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    (Photo credit: Doctor via Shutterstock)

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    Last Updated on February 15, 2019

    Why Is Goal Setting Important to a Truly Fulfilling Life?

    Why Is Goal Setting Important to a Truly Fulfilling Life?

    In Personal Development-speak, we are always talking about goals, outcomes, success, desires and dreams. In other words, all the stuff we want to do, achieve and create in our world.

    And while it’s important for us to know what we want to achieve (our goal), it’s also important for us to understand why we want to achieve it; the reason behind the goal or some would say, our real goal.

    Why is goal setting important?

    1. Your needs and desire will be fulfilled.

    Sometimes when we explore our “why”, (why we want to achieve a certain thing) we realize that our “what” (our goal) might not actually deliver us the thing (feeling, emotion, internal state) we’re really seeking.

    For example, the person who has a goal to lose weight in the belief that weight loss will bring them happiness, security, fulfillment, attention, popularity and the partner of their dreams. In this instance, their “what” is weight-loss and their “why” is happiness (etc.) and a partner.

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    Six months later, they have lost the weight (achieved their goal) but as is often the case, they’re not happier, not more secure, not more confident, not more fulfilled and in keeping with their miserable state, they have failed to attract their dream partner.

    After all, who wants to be with someone who’s miserable? They achieved their practical goal but still failed to have their needs met.

    So they set a goal to lose another ten pounds. And then another. And maybe just ten more. With the destructive and erroneous belief that if they can get thin enough, they’ll find their own personal nirvana. And we all know how that story ends.

    2. You’ll find out what truly motivates you

    The important thing in the process of constructing our best life is not necessarily what goals we set (what we think we want) but what motivates us towards those goals (what we really want).

    The sooner we begin to explore, identify and understand what motivates us towards certain achievements, acquisitions or outcomes (that is, we begin moving towards greater consciousness and self awareness), the sooner we will make better decisions for our life, set more intelligent (and dare I say, enlightened) goals and experience more fulfilment and less frustration.

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    We all know people who have achieved what they set out to, only to end up in the same place or worse (emotionally, psychologically, sociologically) because what they were chasing wasn’t really what they were needing.

    What we think we want will rarely provide us with what we actually need.

    3. Your state of mind will be a lot healthier

    We all set specific goals to achieve/acquire certain things (a job, a car, a partner, a better body, a bank balance, a title, a victory) because at some level, most of us believe (consciously or not) that the achievement of those goals will bring us what we really seek; joy, fulfilment, happiness, safety, peace, recognition, love, acceptance, respect, connection.

    Of course, setting practical, material and financial goals is an intelligent thing to do considering the world we live in and how that world works.

    But setting goals with an expectation that the achievement of certain things in our external, physical world will automatically create an internal state of peace, contentment, joy and total happiness is an unhealthy and unrealistic mindset to inhabit.

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    What you truly want and need

    Sometimes we need to look beyond the obvious (superficial) goals to discover and secure what we really want.

    Sadly, we live in a collective mindset which teaches that the prettiest and the wealthiest are the most successful.

    Some self-help frauds even teach this message. If you’re rich or pretty, you’re happy. If you’re both, you’re very happy. Pretty isn’t what we really want; it’s what we believe pretty will bring us. Same goes with money.

    When we cut through the hype, the jargon and the self-help mumbo jumbo, we all have the same basic goals, desires and needs:

    Joy, fulfilment, happiness, safety, peace, recognition, love, acceptance, respect, connection.

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    Nobody needs a mansion or a sport’s car but we all need love.

    Nobody needs massive pecs, six percent body-fat, a face lift or bigger breasts but we all need connection, acceptance and understanding.

    Nobody needs to be famous but we all need peace, calm, balance and happiness.

    The problem is, we live in a culture which teaches that one equals the other. If only we lived in a culture which taught that real success is far more about what’s happening in our internal environment, than our external one.

    It’s a commonly-held belief that we’re all very different and we all have different goals — whether short term or long term goals. But in many ways we’re not, and we don’t; we all want essentially the same things.

    Now all you have to do is see past the fraud and deception and find the right path.

    Featured photo credit: Unsplash via unsplash.com

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