Advertising
Advertising

Use and Abuses of Jargon

Use and Abuses of Jargon

In “Death Sentences: How Cliches, Weasel Words and Management-Speak Are Strangling Public Language,” Don Watson shows how business BS-speak is invading everything from public schools to churches. An article in Newsweek magazine called “Attack of the Weasel Words,” includes and interview with the author. In it, Watson says:

“We are all customers. Even the CIA talks about having internal clients. I’m quite sure that in another iteration, the Army will talk about enemy clients. Once they decide we’re all customers then the consequences for basic relationships in civil society are not good. I think the old civilities will do, and I don’t know why we all have to be customers, let alone valued customers. It’s even gotten into religion. St. Martin-in-the-Fields [the Anglican church] in London now has a two-point mission statement out front on the wall. Their first point is the duty to God and Christian charity and the second is to provide excellence in hospitality. For [centuries] they’ve been doing charity and now it’s “excellence in hospitality.”

Watson believes people have decided to live in an economy, not a society, and this vague, overblown language has become so commonplace in people’s professional lives they bring it home with them too.

Jargon is addictive. It’s also useful and harmless in its place. That place is among people who share a defined skill or expertise. Within skilled or professional groupings from doctors to plumbers, jargon is a sensible way to discuss things that apply to their sphere of knowledge. Where you can’t explain what you mean succinctly in ordinary language, a special term everyone within that grouping understands becomes essential. As far back as Biblical shepherds and beyond, special terms like “wethers” (castrated male sheep) have been used and accepted. If a doctor speaks to another medic about vasodilation, both know exactly what’s meant.

Advertising

The problem we suffer from today, in business and elsewhere, is the use of jargon and consulting BS by people who neither know what they mean precisely, nor expect those they’re speaking to understand them. Indeed, that’s often the point: to use language that you hope makes you sound like an expert before a non-expert audience. It’s become associated with business consultants because so many of that breed pretend to knowledge they don’t have. It’s known as “keeping one step ahead of the client.” As long as you know a fraction more than your client, you’re the expert.

Politics, with its “spin doctors” and PR spokespeople, is another prime source of the spreading tendency to use language to disguise or confuse. So is the need for politicians to hide lazy thinking or addiction to special interests. Since the media are drenched in pundits pretending to knowledge and politicians trying to sound good, while saying nothing dangerous, it’s hardly surprising business-speak and consulting BS is spreading like a pandemic.

Advertising

The answer lies in your hands and mine. If we refuse to accept weasel words from others and insist on saying what we mean in plain terms, even marketers (some of the worst offenders) will stop drenching us in BS. It’s because they think consumers are taken in by meaningless claims to be “customer-centric” or “quality driven” that they use these terms. Talk is cheaper than doing anything to improve quality or service. It’s time we made it clear that we’re expensive, and the currency they must use to buy our attention isn’t management-speak or BS. It’s honest, understandable language backed up by clear action.

Adrian Savage is an Englishman and a retired business executive who lives in Tucson, Arizona. You can read his thoughts most days at The Coyote Within and Slow Leadership, the site for anyone who wants to bring back the fun and satisfaction to management work.

Advertising

More by this author

Have You Ever Wished Your Kids Will Beg To Do Their Chores? 20 Things People Regret the Most Before They Die Overcoming The Pain Of A Breakup: 3 Suggestions Based On Science Quit Your Job If You Don’t Like It, No Matter What What Highly Successful People Do Every Day To Perform At Their Best

Trending in Lifehack

1 20 Unusual Uses for Coca-Cola That You’ve Never Considered 2 A Review of the Book “The Art of Learning” 3 The Lifehack Show: How Exercise Slows Aging with Judy Foreman 4 5 Steps To Move Out Of Stagnancy In Life 5 The Lifehack Show: Overcoming Anxiety Through Personal Agency with Dr. Paul Napper

Read Next

Advertising
Advertising
Advertising

Last Updated on February 11, 2021

20 Unusual Uses for Coca-Cola That You’ve Never Considered

20 Unusual Uses for Coca-Cola That You’ve Never Considered

Coca-Cola is an adored product the world over. While keeping yourself in good health means moderating how often you enjoy this drink, Coca-Cola lovers will be happy to hear that there are plenty of uses for the soda pop that don’t involve ingesting it. Impressively, Coca-Cola can be used to help you clean, get rid of rust, and even help maintain your garden. Whether you are looking for a way to finally get rid of those pesky stains, or just want to find new ways to love this drink, these 20 jaw-dropping and unusual uses for Coca-Cola will blow you away.

Kill pests in your garden

Coca-Cola is also an effective pest control method for your garden. To rid yourself of plant munching slugs and snails, pour a small bowl of Coca-Cola and place it near your garden or flowerbeds. The smell will attract these crawling bugs and the drink’s acidity will kill them.

Defrost your windshield

Incredibly, Coca-Cola can also defrost your windscreen in the wintertime. Simply pour Coke liberally across your windshield and wait about a minute. The ice should turn to slush for easy removal.

Clean your pans

Coca-Cola is also useful in the kitchen, especially on burnt pans. For any pan with burnt on messes, pour a can of Coke into the pan and simmer. The mess should easily wipe away. You can also soak kettles and other kitchen items in Coca-Cola to remove scale and build up.

Advertising

Clean bugs from your windshield

Another way Coca-Cola can aid in your car care is by removing bugs and gunk from your windshield. Soak a cloth in coke, then rub across your windshield. Just be careful not to get any on your paint job.

Remove rust from your car

Coca-Cola is also useful when removing rust. The simplest method is to dip crumpled tinfoil in Coca-Cola, then give the item a scrub and you should be rust free.

Loosen rusty bolts

Similarly, use Coca-Cola to loosen up a rusty bolt. Simply unscrew the bolt half a turn and pour on Coca-Cola. Let it sit, then give the metal a wipe. The bolt and screws will be one hundred percent in no time.

Remove stains from your fabric

Surprisingly, Coca-Cola is incredibly helpful when removing stains from clothing and fabric. Coke will easily remove grease stains, as well as blood spots. Remember that Coca-Cola itself is brown, so stains on light fabrics might be better removed another way.

Advertising

Remove oil spots

Another way to use Coca-Cola is to remove oil stains from cement. Whether it’s your garage or your driveway, soak the stain in Coca-Cola for a few hours then hose off.

Relieve jellyfish stings

Should you be unwilling to neutralize a jellyfish sting the traditional way (with urine) pouring Coca-Cola on the sting will also do the job.

Clean your car engine

Coca-Cola is also an effective ways to clean your car engine. Believe it or not, Coke distributors have reportedly been a fan of this technique for ages. 

Use it in cooking

Coca-Cola is also a fantastic addition to many recipes. Using Coca-Cola to cook pot roast or steaks in will easily tenderize the meat for you. Mixing Coke with ketchup or barbecue sauce also makes for a delightfully sweet glaze.

Advertising

Clean your old coins

Another way to use Coke to clean is to soak tarnished coins in the soda. About ten minutes should be enough to get rid of the muck.

Clean your tiles

Incredibly, Coca-Cola can also be applied to tiles to effectively clean grout. Let Coke sit on the tiles that need cleaning for a few minutes, then wipe away.

Supercharge your compost

Coke is also an impressive way to speed up your compost. The sugar in Coca-Cola feeds micro organisms, plus the acidity will help your compost break down faster.

Remove gum from your hair

Coca-Cola can also help you avoid a major hair disaster. If you have gum stuck in your hair, dip the gum into a small bowl of Coke and let it sit for a few minutes. The Coca-Cola breaks down the gum, allowing you to wipe it off.

Advertising

Fade unwanted hair dye

Similarly, if you made a mistake with your hair dye, Coca-Cola comes to the rescue. It’s probably best to get in the shower first, then pour Diet Coke over your hair. Let the soda sit for a few minutes, then wash your hair like normal. This method is effective in removing temporary hair dyes, but will likely only fade professionally applied dyes.

Clean marker stains

Coca-Cola is also an easy way to remove marker stains from carpet. Apply a small amount of Coke, scrub the spot, then clean with soapy water. Again, remember that Coca-Cola is brown, so removing stains on white or light-colored carpets might be better achieved with another method.

Clean your toilet

Coca-Cola can also help you clean elsewhere in the house. To easily clean a toilet, pour Coca-Cola all around the bowl and let it sit. There’s no need to scrub, simply flush and your toilet should be sparkling clean.

Feed your plants

Coca-Cola is also a surprising way to add a little extra life to some flowering plants. Particularly with azaleas and gardenias, adding a small amount of Coca-Cola to the soil can deliver nutrients your plant may be low on.

Get rid of bugs at a picnic

The last of our unusual uses for Coca-Cola is to safeguard your picnic or outdoor lunch from pests and wasps. Simply pour a small cup of Coca-Cola and set it out about a half hour before you start to eat. By placing the cup away from your site, bugs will be drawn to the soda and not your lunch.

Featured photo credit: Omer Wazir via flickr.com

Read Next