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Quality Leadership

Quality Leadership

Suppose someone asked you to list the most important qualities you would find in an outstanding leader. What would you say? Toughness? Authority? Decisiveness, perhaps? Tenacity? You could make a case for all of these. Today’s conventional thinking about leadership tends to stress the more active, resolute qualities in a leader. Leaders are expected to get results and remain effective under the constant pressure of globalized markets.

What I want to suggest to you is a little different. The qualities of the strong, Hollywood-style leader may make for good newspaper copy, but they aren’t the ones that will create the kind of leader we really need today. They are too superficial, too much the product of stereotypes. They over-emphasize action and underplay the need for leaders who can go beyond setting a direction to coax the best from everyone around them. For that you need three far less glamorous qualities: restraint, generosity, and mercy.

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Restraint
Lack of restraint is a common failing of nearly all tough, macho leaders. They cannot stop themselves from taking charge. They cannot hold themselves back from making decisions where none are needed, or where any choice will be premature. They interfere constantly with other people’s jobs, micromanaging and over-supervising in their constant need to be doing something—anything—to stay active and involved. When people say a leader like this is “on top of things,” they are more truthful than they realize. She is constantly imposing herself from above where she is not needed.

Leaders need restraint for two reasons: to hold back from rushing into decisions or action when time is needed to wait for the situation to clarify; and to keep from doing things, or making choices, that are the responsibility of their subordinates. Much of the reason why executives today are so over-burdened with work is an inability to delegate. They are so convinced that they must stay on top of everything that they demand to be involved in every decision of any magnitude. The results are simple: Decisions are delayed because the people in charge are overwhelmed; choices are made by those least able to see what is needed, because they are usually furthest from the action; and subordinates’ jobs are reduced to carrying out instructions sent down from on high. Add to all this that many decisions are made that were never needed, and which perhaps made matters worse, and you have the causes of much of today’s high-pressure work environment: Self-inflicted wounds.

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Generosity
Generosity used to be the defining quality of kings and great lords. The word even began by meaning “noble” or “of high birth.” Kings and princes were expected to be generous with gifts, favors, and attention. It was how they held sway over quarrelsome petty nobles without constant fighting. A mean-minded king quickly faced rebellion, or found his nobles transferring their allegiance to a more generous neighbor.

Today’s organizations are much like medieval kingdoms. There are the same petty lordlings, each with his or her own group of followers; the same turf wars and quarrels about influence and status; the same need for each person in charge to be able to rely on the loyalty of followers who have their own concerns about making a living; and the same need for those at the top to practice generosity as a means of holding everything together.

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I don’t simply mean generosity in giving material rewards—though many top executives could benefit from remembering that nobles of the past who enriched themselves at the expense of their followers usually ended up as victims of some palace rebellion. Today’s leaders need especially to be generous with their time, their attention, their recognition of good work, their listening, and their help for everyone around them. The leader’s role is to serve her followers by making sure they have the resources and know-how they need to achieve the objectives laid before them. You cannot do that by sitting in your remote castle on the executive floor, counting your stock options.

Mercy
We all need mercy so often. We need to be forgiven for our mistakes and blemishes; to be given a second chance to get things right; to be saved from the consequences of our own, foolish actions. Mercy has always been seen as a quality of greatness. Ordinary leaders huff and puff and delight in exercising power. Poor leaders go further, seeking to bolster their insecurity by appearing ruthless and punishing every fault. Only great leaders realize that to be merciful is the only true proof of holding authority. And that forgiving people’s honest mistakes and helping them do better next time not only builds a stronger group, but cements their loyalty. Tough, unbending leaders inspire fear. Merciful leaders inspire love. Which is better for motivating people to give their all, even when you are not there to watch them?

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Restraint, generosity, and mercy: Managers who possess all three have the raw material to become truly great leaders. Of course, leaders still need know-how, experience, and some technical skills, but these are rarely in short supply. It is the inner aspect of great leadership that is misunderstood—and rare enough to be worth more than any pile of stock options. The sooner shareholders come to realize that, the sooner we will have organizations everyone can be proud of.

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Adrian Savage is a writer, an Englishman, and a retired business executive, in that order. He lives in Tucson, Arizona. You can read his posts most days at Slow Leadership, the site for everyone who wants to build a civilized place to work and bring back the taste, zest and satisfaction to leadership. He also posts at The Coyote Within.

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Last Updated on February 15, 2019

How Setting Personal Goals Makes You a Greater Achiever

How Setting Personal Goals Makes You a Greater Achiever

Achieving personal goals deserves a huge amount of celebration but setting these goals in the first place is a massive achievement in itself.

While the big goals serve as a destination, the journey is probably the most important part of the process. It reflects your progress, your growth and your ability take control and steer your life towards positive change.

Whatever your goal is, whether it’s losing 20lbs or learning a new language, there will always be a set amount of steps you need to take in order to achieve it. Once you’ve set your sights on your goal, the next stage is to take an assertive path towards how you will get there.

The aim of this article is to guide you through how to take action towards your personal goals in a way that will help you achieve them strategically and successfully.

1. Get very specific

When it comes to setting your personal goals, honing in on its specifics is crucial for success.

It’s common to have a broad idea of where you want to go or what you want to achieve, but this can sabotage your efforts in the long run.

Get clear on what you want your goal to look like so you can create solid steps towards it.

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Say you have a vision on retiring early. This goal feels good to you and you can envision filling your days of work-free life with worldly adventures and time with loved ones.

If retiring early is a serious personal goal for you, you will need to insert a timeframe. So your goal has changed from “I’d like to someday retire early and travel the world” to “I’m going to retire by 50 and travel the world”.

It may not seem significant, but creating this tweak in your goal by specifying a definite time, will help create and structure the steps needed to achieve it in a more purposeful way.

2. Identify the preparation you need to achieve your goal

It’s easy to set a goal and excitedly, yet aimlessly move towards it. But this way of going about achieving goals will only leave you eventually lost and feeling like you’ll never achieve it.

You have to really think about what you need to do in order to make this goal possible. It’s all very well wanting it to happen, but if you just sit back and hope you’ll get there one day will result in disappointment.

Self-managing your goals is a crucial step in the process. This involves taking control of your goal, owning it and making sure you are in a great position to make it happen.

In the early retirement example, this would mean you will need to think about your financial situation.

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What will your finances ideally need to look like if you were to retire early and travel the world? How much money will you need to put into your retirement fund to retire at 50? How much extra savings will you need to support your travels? You could also start researching the places you’d like to travel to and how long you’d like to travel for.

Outlining these factors will, not only make your goal seem more tangible, but also create a mind shift to one of forward motion. Seeing the steps more clearly will help you make a more useful plan of action and seeing your goal as a reality.

3. Breakdown each step into more manageable goals

The secret to achieving your goals is to create smaller goals within each step and take action. Remember, you’re looking for progress, no matter how small it may seem.

These small steps build up and get you to the top. By doing this, you also make the whole process much less daunting and overwhelming.

In the early retirement scenario, there are several smaller goals you could implement here:

  • Decide to make an appointment with a financial advisor asking what financial options would be available to you if you were to go into early retirement and travel. Get advice on how much you would need to top up your funds in order to reach your goal on time.
  • Set up and start to make payments into the retirement fund.
  • Research savings accounts with good rates of interest and commit to depositing a certain amount each month.
  • Make sure you meet with your financial advisor each year to make sure your retirement plan remains the best one for you. Research new savings accounts to move your money into to reap the best returns in interest rates.
  • Start investing in travel books, building up a library that covers where you want to go.
  • Think about starting a language course that will help you get the most out of your travel experience.

4. Get started on the journey

Creating a goal planner in which you can start writing down your next steps is where the magic happens. This is where the real momentum towards your dream starts!

Create a schedule and start by writing in when you will start the first task and on which day. Commit to completing this small task and feel the joy of crossing it off your list. Do this with every little step until your first mini goal has been reached.

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In the early retirement example, schedule in a meeting with a financial advisor. That’s it. Easy.

As I mentioned before, it may seem such a small step but it’s the momentum that’s the most important element here. Once you cross this off, you can focus on the meeting itself, then once that’s ticked off, you are in a position of starting a profitable retirement fund…and so the momentum continues. You are now on your journey to achieving your dream goal.

5. Create an annual review

Taking a step back and reviewing your progress is essential for keeping yourself on the right track. Sometimes you can be moving full steam ahead towards your goal but miss seeing the opportunities to improve a process or even re-evaluate your feelings towards the goal.

Nominate a day each year to sit down and take a look at your progress. Celebrate your achievements and how far you’ve come. But also think about changing any of the remaining steps in light of new circumstances.

Has anything changed? Perhaps you got a promotion at work and you feel you can add more to your monthly savings.

Do you still feel the same about your goal? It’s normal for our desires to change over time and our personal goals need to reflect this.

Perhaps you’d like to take someone new with you on your travels and you need to take this into account regarding timelines. Are there any new steps you want to add as a result?

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Remember, reflection is a useful tool in realigning your goal to any changes and it’s important to keep on the right trajectory towards it.

Strive to become the best goal-setter you can be

Having personal goals gives you purpose and the feeling of becoming a better version of yourself.

But it’s the smaller steps within these big goals that the growth and achievement really lies:

  • Whatever your goal is, make sure you get specific on when you want to achieve it. This helps you focus on the necessary steps much more efficiently.
  • Research the actionable steps required to get to the end result and…
  • Break these down into smaller, manageable goals.
  • Create a daily or weekly schedule for these smaller goals and start the positive momentum.
  • Reflect each year on your goal journey and purpose, readjusting steps according to changes in circumstance or desire.

Keep going and always have the end goal in sight. Remember the ‘why’ behind your goal throughout to keep you motivated and positive.

More Resources About Setting & Achieving Goals

Featured photo credit: Pexels via pexels.com

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