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Experience Building

Experience Building

The difference between Starbucks and McDonalds from a coffee perspective is what? The experience. Starbucks wants almost $4 for a cup of coffee near me, and McDonalds wants $2. Starbucks wants $6 an hour for wifi, and McDonalds wants $2. It’s far more cost effective for a road warrior to sit in a McDonalds doing their internet chores.

But would you tell a client you’re sitting in a McDonalds? Would you say Starbucks? See?

I think the difference is in the experience and how it’s been crafted. By the way, McDonalds is working on it. They’re putting in leather sofas and tile and all kinds of things to support a change of experience. But enough about my example. Let’s talk about experience building and how it relates to life hacking.

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Experiences

I’m using this term as a noun. I mean to call this something similar to a “chapter” or a “scene” in a book or play. An experience has a beginning, middle and end. An experience is a small measurement, where an “event” is the larger collection of these. Going to a wedding is an event (a series of experiences). Having a private moment with the two sets of parents in a private setting by a stream during the reception is an experience. Make sense?

Experiences can be built around job interviews, if you’re the interviewer. A series of experiences can be built into a dinner party. One might be the entrance to the party. You can let guests come right to the door, or you can start the evening with a big banner that says, “Bring your best ideas to this dinner.” A team meeting can be an experience. A software code review can be an experience.

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Oh, a quick disclaimer: just because you craft an experience doesn’t mean people will get the desired result you want. I once went to a well-crafted dinner party. The hostess had French cuisine, soft lighting, lots of new artwork for us to view, and a carefully crafted series of compact discs loaded with the soundtrack of our night. Two discs in (and several beverages later), someone said, “Hey, I’ve got the sountrack to ‘Undercover Brother’ with me!” Off went the hostess’s disc; in went the

Elements of an Experience

The following are the elements or levers or building blocks that you can use to generate an experience:

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  • people- you need someone to experience the experience. Right?
  • time of day- is a breakfast meeting more fun than dinner?
  • lighting- Barry White or 2001 white?
  • music- Soundtracks to experiences
  • food- if you serve pizza or jumbo shrimp skewers, what’s the difference?
  • mood- your face and tone set the stage too, right?
  • props- having a cookout? What would some inflatable palm trees do? Bring sponge gavels to the next meeting.
  • scripts- this gets hoaky, but remember, you can plan the conversations a bit, or at least seed them.
  • plants- not bushes, but people allied to the cause. Imagine a dinner party where you “hire” friends to make sure the conversation works right.

Why Bother?

Sometimes, the reason to bother is self-explanatory. When you plan a birthday party, you’re crafting an experience. Why wouldn’t you want it to be fun? Do you have pin the tail on the donkey? That’s an experience within the event. Are you planning a pirate theme? Ditto.

The plan here, or the way to think of this, is to consider the crafting of experiences in non-traditional settings. How would a team meeting feel if you took some account to some of the elements listed above? Do you need your team to be more energetic? Why bring them to a room in the building with no windows, nothing but white? Bring them to the mall. Take them somewhere that stimulates. Go out to a nature observatory.

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Mod This

Have you noticed that I write most of my hacks with the ending reading something like How would YOU change this? That’s on purpose. The best hacks are the kind you can make your own, right? Before iTunes and playlists, I had to just deal with other people’s sorting methods for my music. Before blogging software, I had to craft HTML to fake it. But my blog is different than this blog, is different than blog software pressed into service as a catalog.

Posting comments about how you’d make this hack your own is part of the process. That grows the experience. We love to read them. Most of you have received personal emails from me after a comment. That’s because the conversation is part of the hack and the offering of such.

Jump in. Tell me it’s stupid. Tell me how to take the part that works. Move it forward.

–Chris Brogan is Chief Content Officer of Grasshopper New Media. He blogs at [chrisbrogan.com], which lately has been pretty much nonstop PodCamp. That’ll change soon.

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Last Updated on September 28, 2020

How To Study Effectively: 7 Simple Tips

How To Study Effectively: 7 Simple Tips

The brain is a tangled web of information. We don’t remember single facts, but instead we interlink everything by association. Anytime we experience a new event, our brains tie the sights, smells, sounds and our own impressions together into a new relationship.

Our brain remembers things by repetition, association, visual imagery, and all five senses. By knowing a bit about how the brain works, we can become better learners, absorbing new information faster than ever.

Here are some study tips to help get you started:

1. Use Flashcards

Our brains create engrained memories through repetition. The more times we hear, see, or repeat something to ourselves, the more likely we are to remember it.

Flashcards can help you learn new subjects quickly and efficiently. Flashcards allow you to study anywhere at any time. Their portable nature lends them to quick study sessions on the bus, in traffic, at lunch, or in the doctor’s office. You can always whip out your flashcards for a quick 2 to 3 minute study session.

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To create effective flashcards, you need to put one point on each flashcard. Don’t load up the entire card with information. That’s just overload. Instead, you should dedicate one concept to each card.

One of the best ways to make flashcards is to put 1 question on the front and one answer on the back. This way, you can repeatedly quiz yourself into you have mastered any topic of your choice.

Commit to reading through your flash cards at least 3 times a day and you will be amazed at how quickly you pick up new information.

As Tony Robbins says,

“Repetition is the mother of skill”.

2. Create the Right Environment

Often times, where you study can be just as important as how you study. For an optimum learning environment, you’ll want to find a nice spot that is fairly peaceful. Some people can’t stand a deafening silence, but you certainly don’t want to study near constant distractions.

Find a spot that you can call your own, with plenty of room to spread out your stuff. Go there each time you study and you will find yourself adapting to a productive study schedule. When you study in the same place each time, you become more productive in that spot because you associate it with studying.

3. Use Acronyms to Remember Information

In your quest for knowledge, you may have once heard of an odd term called “mnemonics”. However, even if you haven’t heard of this word, you have certainly heard of its many applications. One of the most popular mnemonic examples is “Every Good Boy Does Fine”. This is an acronym used to help musicians and students to remember the notes on a treble clef stave.

An acronym is simply an abbreviation formed using the intial letters of a word. These types of memory aids can help you to learn large quantities of information in a short period of time.

4. Listen to Music

Research has long shown that certain types of music help you to recall information. Information learned while listening to a particular song can often be remembered simply by “playing” the songs mentally in your head.

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5. Rewrite Your Notes

This can be done by hand or on the computer. However, you should keep in mind that writing by hand can often stimulate more neural activity than when writing on the computer.

Everyone should study their notes at home but often times, simply re-reading them is too passive. Re-reading your notes can cause you to become disengaged and distracted.

To get the most out of your study time, make sure that it is active. Rewriting your notes turns a passive study time into an active and engaging learning tool. You can begin using this technique by buying two notebooks for each of your classes. Dedicate one of the notebooks for making notes during each class. Dedicate the other notebook to rewriting your notes outside of class.

6. Engage Your Emotions

Emotions play a very important part in your memory. Think about it. The last time you went to a party, which people did you remember? The lady who made you laugh, the man who hurt your feelings, and the kid who went screaming through the halls are the ones you will remember. They are the ones who had an emotional impact.

Fortunately, you can use the power of emotion in your own study sessions. Enhance your memory by using your five senses. Don’t just memorize facts. Don’t just see and hear the words in your mind. Create a vivid visual picture of what you are trying to learn.

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For example, if you are trying to learn the many parts of a human cell, begin physically rotating the cell in your minds eye. Imagine what each part might feel like. Begin to take the cell apart piece by piece and then reconstruct it. Paint the human cell with vivid colors. Enlarge the cell in your mind’s eye so that it is now six feet tall and putting on your own personal comedy show. This visual and emotional mind play will help deeply encode information into your memory.

7. Make Associations

One of the best ways to learn new things is to relate what you want to learn with something you already know. This is known as association, and it is the mental glue that drives your brain.

Have you ever listened to a song and been flooded by memories that were connected to it? Have you ever seen an old friend that triggered memories from childhood? This is the power of association.

To maximize our mental powers, we must constantly be looking for ways to relate new information with old ideas and concepts that we are already familiar with.

You can do this with the use of mindmapping. A mind map is used to diagram words, pictures, thoughts, and ideas into a an interconnected web of information. This simple practice will help you to connect everything you learn into a global network of knowledge that can be pulled from at any moment.

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Learn more about mindmapping here: How to Mind Map to Visualize Your Thoughts (With Mind Map Examples)

Featured photo credit: Alissa De Leva via unsplash.com

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