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Doubt, Conformity, and “Hamburger Management”

Doubt, Conformity, and “Hamburger Management”

When you write an article on a topic, it’s traditional to start with the problem, explain the causes next, then move into offering a solution. On the Slow Leadership site this week, I took things more or less in the opposite order, starting on Monday with part of the solution, giving my views on the reasons for the problem mid-week, and finally explaining the problem itself on Friday. This wasn’t intentional. Each article was conceived as a separate piece. It was only when I reviewed them for this posting that I noticed the reversed order.

So, let’s start with Friday’s post and the problem itself. The idea for Slow Leadership came from the slow food movement: a world-wide grouping of people seeking to re-establish quality in our food against the pressures of all that fast food has come to stand for—cheap ingredients, masses of chemical additives, limited menus, and even more limited taste and nutritional value. There are close comparisons to be made with many of today’s conventional management styles: the same emphasis on whatever is quickest, cheapest, simplest, and most likely to turn a quick profit, regardless of whether it is any good for human beings in the longer term. That was the subject of Hamburger Management Revealed: a review of three recent news stories giving evidence of the practical effects of Hamburger Management in action.

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It is a basic belief of Slow Leadership that most people truly want to do good work. Sure, there are some lazy bums, but they are far from being that common. Good work is satisfying, interesting, and makes you feel good when you have finished it. That’s why being forced into cutting corners and skimping on quality demeans everyone involved. In Authoritarians Need Conformists, I explored the idea that organizations build up “scar tissue” from botched attempts to deal with mistakes and problems. In time, there are so many rules and procedures around from all these past hurts that the organization becomes stiff and rigid. So sweep all the unnecessary rules away! Easier said than done, because there are two powerful—and linked—groups of people in nearly all corporations who work hard to retain them: conformists and authoritarians. Conformists feel safe being told what to do. Authoritarians feel big when they can do the telling.

Is your organization suffering from hardening of its arteries? Is the life blood of open communication and personal freedom to do one’s job unmolested becoming clotted and clogged as it tries to move through the veins of the business? Don’t just blame the authoritarians in positions of power. Blame those below them who accept the constant imposition of petty rules, and substitute compliance for true performance.

And so back to Monday and the solution to these issues—or part of it.

We all need doubt. It’s the driving force behind change, creativity, and independence of thought of every kind. Authoritarians and conformists—no surprises here—much prefer faith in fixed dogmas, including those of management: all the “truths” taught in MBA programs and hallowed by years of mindless repetition. In In Praise of Doubt . . . and Middle Managers, I offered two ideas. Firstly that doubt, in all its forms, should be fostered and nurtured wherever it can be found. And, secondly, that the worst place to look for creativity and new ideas is at the top of the organization. Those who have made it that far typically have absolutely no doubt about the value of preserving current system. After all, it brought them to the top, didn’t it? It must be good. The best place to look for creativity is, in fact, in the usually rather despised and neglected ranks of middle managers. These good people are not yet heavily invested in any system. They are much closer to the real needs of the organization. They haven’t given up their doubts about what is done today (nor about the supposed infallible wisdom of their boss’s way of doing things). Best of all, they have enough experience to see what needs to be done and direct their creativity to the right spots.

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There you have it. We are suffering from an epidemic of Hamburger Management: styles of leadership that focus on what is cheap, quick, and generates most short-term profit. The result is shoddy business, shoddy goods and services, and shoddy conditions for those who must work in these businesses. Because of the emphasis on doing things quickly, and never sparing the time to think things through properly, such organizations suffer from hardening of their arteries and a build up of ill-thought-out, hastily-imposed rules dreamt up in a hurry when things go wrong. Their management ranks become dominated by authoritarians and conformists, each group needing the other to operate. And a good part of the solution is to encourage doubt and cherish creative middle managers, who are not yet tainted with obedience to the Hamburger Management regime. Let’s hope it’s not too late.

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Adrian Savage is a writer, an Englishman, and a retired business executive, in that order. He lives in Tucson, Arizona. You can read his other articles at Slow Leadership, the site for everyone who wants to build a civilized place to work and bring back the taste, zest and satisfaction to leadership and life.

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Last Updated on July 2, 2020

13 Common Life Problems And How To Fix Them

13 Common Life Problems And How To Fix Them

In life, we encounter problems as we breathe. But it doesn’t get to us until we feel a major impact, and that’s when it becomes a source of concern, hurt, or sorrow.

Life problems, depending on their magnitude, can be clogs in the wheel of progress, and we may not be able to attain our full potential if we don’t learn to place our problems in the proper perspectives as suggested in Robert Schuller’s Tough Times Never Last.

In this article, I have identified some common areas where you will most likely face problems as you make progress towards reaching your full life potential. I have also suggested practical approaches in handling, managing, and solving such problems.

1. Financial Crisis

We live in an uncertain world and a financial crisis may come at different stages of life. While you should always anticipate and prepare for a financial crisis, it may still catch you off guard or the magnitude may be far more than any preparation you have made over the years.

It could be that you lost your job or a major investment, got slammed with a lawsuit that threatens your savings, or have your livelihood be affected by a major disaster. So what do you do when you are in a financial mess?

Solution

To overcome a financial crisis, you will have to come to terms with the crisis. Acknowledge and accept the situation and begin recovery by setting your financial priorities right.

The next thing to do is to identify the cause of the crisis. If it’s due to a job loss, then your effort should be directed at getting a new job. If it is having multiple debts, look for ways to consolidate your debt so that your monthly debt repayment can be consolidated into one instead of being burdened with multiple payments.

You can also sell some of your assets to raise money to save the situation, or look for a better job if you are earning less at your current job. Don’t hesitate to ask for help from family and friends if you need to.

2. Health Crisis

Another major problem that might come up in your life is a health crisis. This is not far-fetched because our body systems work round-the-clock, even when we are sleeping. As a result of this, and if you don’t maintain routine health habits, health deterioration might begin to set in. Things might even get serious if you don’t attend to it early.

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Solution

When you are facing a major health crisis, the first thing to do is to consider lifestyle changes. This includes cutting down on junks, eating healthy diets, exercising, breathing fresh air, taking some sun, etc.

Apart from the lifestyle changes, you have to seek quality medical help and make sure you get different opinions about the state of your health so you can get the best affordable care.

3. Relationship, Marriage, and Family

There may not be anything as sweet as love and family life, but it can also be the source of pain for some. Human imperfections in a relationship can cause a major crisis in life. This has been a stumbling block to many on their path to fulfillment.

Solution

The best thing to do is to prevent relationship problems from happening, but if they do happen, you need to face reality and begin to take steps towards addressing them. Do your best to keep the lines of communication open as this can help in strengthening your struggling relationship. Talk about the challenges with your partner and look for common grounds.

You can also arrange to see a counselor together or read books that address the specific challenges you are facing. The worst thing you can do is to end a relationship and that’s only when you have exhausted all other options.

4. Workplace

The workplace is supposed to be a place where we dutifully render the services for which we’ve been hired.

However, it is not impossible to face animosity at work—dealing with toxic people who would rather not see any good in what you do. It might be caused by differences in background, attitudes, and unhealthy competition that can result in personal conflicts. This can create undue stress and reduce productivity.

Solution

Be as professional as possible when dealing with toxic people. Be kind and show understanding, and try to avoid personal confrontation.

You can even try to reach out to the persons and invite them over for a coffee and get to understand their worldview. This can help you to connect with them at their level so that you can avoid unnecessary stress for yourself.

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5. Career Pressure

In your quest to become more successful, you will likely encounter work-related pressure. Such can come when trying to stabilize your career or climb the career ladder. It can also come as a result of overworking and having no life. Career pressure is one of the most common life problems.

Sometimes, it may be that the promotion you are working hard to get is not coming or positions you are qualified for are being offered to others. The pressure can get more intense when you find that most of your colleagues are moving ahead of you.

Solution

Check to find if you have personal or attitudinal problems. Some attitudinal problems can put you at a disadvantaged end. It may be poor communication, poor personal grooming, or poor relationship and networking skills. If it is any of these problems, then work on improving yourself in those areas.

You can also observe your colleagues who are succeeding and take note of what they are doing differently.

6. Unfair Treatment

We are in a world where some people often think they have some privileges over others and may want to exercise this thinking and treat others unfairly. If you find yourself in an environment where you are being oppressed or treated badly because of your race, gender, or current status, this can make you feel really bad and can also affect your psyche and productivity.

Solution

There is the temptation to decry your treatment, defend yourself, and demand a change immediately, but you should really wait for the right opportunity to do that.

When the time is right, reach out directly to the person or authority involved, and make it private. Meanwhile, you should be factual about the instances of your unfair treatments. Don’t just say it that you are being treated badly; give several undeniable instances.

Once you’ve made your grievances known politely, keep being you. If things don’t change, you can cocoon yourself in that environment. If you have an option to leave, you can do so as well.

7. Emptiness and Boredom

When you are in a rut, everything becomes normal, dull, unproductive, and yet difficult to change. This can lead to feelings of emptiness and boredom. This may not seem like a serious life problem, but it can have a great impact on your life.

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Solution

To overcome boredom and emptiness, break out of your routines, and deliberately create a new experience for yourself. If you can’t leave your job to find a new one, start doing other things that reflect your true passion. Sometimes, the things that give us the needed drive in life are not our day jobs.

8. Confusion

Confusion is described as a change in mental status in which a person is not able to think with their usual level of clarity.[1]. It is inherent in forgetfulness and lack of concentration.

It can be caused by different things including medical and environmental factors. It can also be due to the experience of a loss, a heartbreak, or abuse.

Solution

Don’t allow the situation to deteriorate into something more serious. Try to snap out of whatever experiences you have had that is causing confusion. Seek medical help if necessary or talk to a psychologist.

9. Friendship Problems

We need friends in our lives to rob minds and hang out together and even help us when we run into trouble. But many people have found themselves in serious trouble as a result of the company of friends they keep. They’ve experienced jealousy, backstabbing, and betrayal of trust. Some friends have even used the information freely provided in times of friendship to betray trust.

Solution

Don’t open up on everything to friends. Keep some information only to yourself. If you notice that a friend is working against you, confront them with the truth. Limit your interaction with them or get rid of such toxic friends completely.

10. Haunting Past

We all have pasts, and we might have done some crazy stuff in the past before we begin to live a more civilized and decent life. But sometimes, the past comes back haunting. It’s even worse when life problems of the past haunt you back and become problems of the present.

It may be that what you have done is now striking your conscience, keeping you awake at night. Or someone who knows about it is trying to use it against you, and it is standing in the way of your progress.

Solution

Be true to yourself and forgive yourself. If it is an issue with another person, you can reach out to the person to settle with them. If it is a secret that is now being leaked out, own up to it, take responsibility, and move on.

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11. Safety and Security

You may find yourself in an environment where there have been unexplained murder, gun violence, police brutality, insurgencies, and other life-threatening situations. This can make you feel like you might be the next victim. What should you do in this situation?

Solution

Ensure that you watch where you go and keep your home secure. You can also get involved in a neighborhood community watch to collectively find solutions to the threat. If the situation persists, you can move to a more secure location.

12. Failure

Failure can bring disappointment and can also slow the pace of progress. But failure is also part of life, and we have to learn to deal with it. But what do you do when an experience of failure weighs you down?

Solution

You can read a book or biography to get inspired by other people’s success stories.

13. Grief

No one loves to grief but we can’t totally shield ourselves from it. The loss of a loved one is painful and, if not properly handled, can lead to an emotional breakdown.

Solution

Take your time to express emotions. You can also pen an emotional tribute to the individual. Writing can help us bring out the feelings that cannot be expressed otherwise, and it helps us breathe a sigh of relief.

You can also cope with your grief by helping them to realize some of their unfulfilled dreams or do something in their honor. Lastly, while you think about your loss, you will still have to move on, accepting the fact that life is transient.

The Bottom Line

Problems are what make life worth living. They help us adapt to become tougher as we adapt to different situations. Always remember that whatever problem you are facing has a solution or, at least, a manageable approach.

Therefore, never allow your challenges to stop you from fulfilling your true potentials in life.

More Tips to Help You Get Unstuck

Featured photo credit: Danka & Peter via unsplash.com

Reference

[1] Medicinet: Confusion: Symptoms & Signs

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