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Doubt, Conformity, and “Hamburger Management”

Doubt, Conformity, and “Hamburger Management”

When you write an article on a topic, it’s traditional to start with the problem, explain the causes next, then move into offering a solution. On the Slow Leadership site this week, I took things more or less in the opposite order, starting on Monday with part of the solution, giving my views on the reasons for the problem mid-week, and finally explaining the problem itself on Friday. This wasn’t intentional. Each article was conceived as a separate piece. It was only when I reviewed them for this posting that I noticed the reversed order.

So, let’s start with Friday’s post and the problem itself. The idea for Slow Leadership came from the slow food movement: a world-wide grouping of people seeking to re-establish quality in our food against the pressures of all that fast food has come to stand for—cheap ingredients, masses of chemical additives, limited menus, and even more limited taste and nutritional value. There are close comparisons to be made with many of today’s conventional management styles: the same emphasis on whatever is quickest, cheapest, simplest, and most likely to turn a quick profit, regardless of whether it is any good for human beings in the longer term. That was the subject of Hamburger Management Revealed: a review of three recent news stories giving evidence of the practical effects of Hamburger Management in action.

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It is a basic belief of Slow Leadership that most people truly want to do good work. Sure, there are some lazy bums, but they are far from being that common. Good work is satisfying, interesting, and makes you feel good when you have finished it. That’s why being forced into cutting corners and skimping on quality demeans everyone involved. In Authoritarians Need Conformists, I explored the idea that organizations build up “scar tissue” from botched attempts to deal with mistakes and problems. In time, there are so many rules and procedures around from all these past hurts that the organization becomes stiff and rigid. So sweep all the unnecessary rules away! Easier said than done, because there are two powerful—and linked—groups of people in nearly all corporations who work hard to retain them: conformists and authoritarians. Conformists feel safe being told what to do. Authoritarians feel big when they can do the telling.

Is your organization suffering from hardening of its arteries? Is the life blood of open communication and personal freedom to do one’s job unmolested becoming clotted and clogged as it tries to move through the veins of the business? Don’t just blame the authoritarians in positions of power. Blame those below them who accept the constant imposition of petty rules, and substitute compliance for true performance.

And so back to Monday and the solution to these issues—or part of it.

We all need doubt. It’s the driving force behind change, creativity, and independence of thought of every kind. Authoritarians and conformists—no surprises here—much prefer faith in fixed dogmas, including those of management: all the “truths” taught in MBA programs and hallowed by years of mindless repetition. In In Praise of Doubt . . . and Middle Managers, I offered two ideas. Firstly that doubt, in all its forms, should be fostered and nurtured wherever it can be found. And, secondly, that the worst place to look for creativity and new ideas is at the top of the organization. Those who have made it that far typically have absolutely no doubt about the value of preserving current system. After all, it brought them to the top, didn’t it? It must be good. The best place to look for creativity is, in fact, in the usually rather despised and neglected ranks of middle managers. These good people are not yet heavily invested in any system. They are much closer to the real needs of the organization. They haven’t given up their doubts about what is done today (nor about the supposed infallible wisdom of their boss’s way of doing things). Best of all, they have enough experience to see what needs to be done and direct their creativity to the right spots.

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There you have it. We are suffering from an epidemic of Hamburger Management: styles of leadership that focus on what is cheap, quick, and generates most short-term profit. The result is shoddy business, shoddy goods and services, and shoddy conditions for those who must work in these businesses. Because of the emphasis on doing things quickly, and never sparing the time to think things through properly, such organizations suffer from hardening of their arteries and a build up of ill-thought-out, hastily-imposed rules dreamt up in a hurry when things go wrong. Their management ranks become dominated by authoritarians and conformists, each group needing the other to operate. And a good part of the solution is to encourage doubt and cherish creative middle managers, who are not yet tainted with obedience to the Hamburger Management regime. Let’s hope it’s not too late.

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Adrian Savage is a writer, an Englishman, and a retired business executive, in that order. He lives in Tucson, Arizona. You can read his other articles at Slow Leadership, the site for everyone who wants to build a civilized place to work and bring back the taste, zest and satisfaction to leadership and life.

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Last Updated on December 3, 2019

How Setting Personal Goals Makes You a Greater Achiever

How Setting Personal Goals Makes You a Greater Achiever

Achieving personal goals deserves a huge amount of celebration but setting these goals in the first place is a massive achievement in itself.

While the big goals serve as a destination, the journey is probably the most important part of the process. It reflects your progress, your growth and your ability take control and steer your life towards positive change.

Whatever your goal is, whether it’s losing 20lbs or learning a new language, there will always be a set amount of steps you need to take in order to achieve it. Once you’ve set your sights on your goal, the next stage is to take an assertive path towards how you will get there.

The aim of this article is to guide you through how to take action towards your personal goals in a way that will help you achieve them strategically and successfully.

1. Get Very Specific

When it comes to setting your personal goals, honing in on its specifics is crucial for success.

It’s common to have a broad idea of where you want to go or what you want to achieve, but this can sabotage your efforts in the long run.

Get clear on what you want your goal to look like so you can create solid steps towards it.

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Say you have a vision on retiring early. This goal feels good to you and you can envision filling your days of work-free life with worldly adventures and time with loved ones.

If retiring early is a serious personal goal for you, you will need to insert a timeframe. So your goal has changed from “I’d like to someday retire early and travel the world” to “I’m going to retire by 50 and travel the world”.

It may not seem significant, but creating this tweak in your goal by specifying a definite time, will help create and structure the steps needed to achieve it in a more purposeful way.

2. Identify the Preparation You Need to Achieve Your Goal

It’s easy to set a goal and excitedly, yet aimlessly move towards it. But this way of going about achieving goals will only leave you eventually lost and feeling like you’ll never achieve it.

You have to really think about what you need to do in order to make this goal possible. It’s all very well wanting it to happen, but if you just sit back and hope you’ll get there one day will result in disappointment.

Self-managing your goals is a crucial step in the process. This involves taking control of your goal, owning it and making sure you are in a great position to make it happen.

In the early retirement example, this would mean you will need to think about your financial situation.

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What will your finances ideally need to look like if you were to retire early and travel the world? How much money will you need to put into your retirement fund to retire at 50? How much extra savings will you need to support your travels? You could also start researching the places you’d like to travel to and how long you’d like to travel for.

Outlining these factors will, not only make your goal seem more tangible, but also create a mind shift to one of forward motion. Seeing the steps more clearly will help you make a more useful plan of action and seeing your goal as a reality.

3. Breakdown Each Step into More Manageable Goals

The secret to achieving your goals is to create smaller goals within each step and take action. Remember, you’re looking for progress, no matter how small it may seem.

These small steps build up and get you to the top. By doing this, you also make the whole process much less daunting and overwhelming.

In the early retirement scenario, there are several smaller goals you could implement here:

  • Decide to make an appointment with a financial advisor asking what financial options would be available to you if you were to go into early retirement and travel. Get advice on how much you would need to top up your funds in order to reach your goal on time.
  • Set up and start to make payments into the retirement fund.
  • Research savings accounts with good rates of interest and commit to depositing a certain amount each month.
  • Make sure you meet with your financial advisor each year to make sure your retirement plan remains the best one for you. Research new savings accounts to move your money into to reap the best returns in interest rates.
  • Start investing in travel books, building up a library that covers where you want to go.
  • Think about starting a language course that will help you get the most out of your travel experience.

4. Get Started on the Journey

Creating a goal planner in which you can start writing down your next steps is where the magic happens. This is where the real momentum towards your dream starts!

Create a schedule and start by writing in when you will start the first task and on which day. Commit to completing this small task and feel the joy of crossing it off your list. Do this with every little step until your first mini goal has been reached.

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In the early retirement example, schedule in a meeting with a financial advisor. That’s it. Easy.

As I mentioned before, it may seem such a small step but it’s the momentum that’s the most important element here. Once you cross this off, you can focus on the meeting itself, then once that’s ticked off, you are in a position of starting a profitable retirement fund…and so the momentum continues. You are now on your journey to achieving your dream goal.

5. Create an Annual Review

Taking a step back and reviewing your progress is essential for keeping yourself on the right track. Sometimes you can be moving full steam ahead towards your goal but miss seeing the opportunities to improve a process or even re-evaluate your feelings towards the goal.

Nominate a day each year to sit down and take a look at your progress. Celebrate your achievements and how far you’ve come. But also think about changing any of the remaining steps in light of new circumstances.

Has anything changed? Perhaps you got a promotion at work and you feel you can add more to your monthly savings.

Do you still feel the same about your goal? It’s normal for our desires to change over time and our personal goals need to reflect this.

Perhaps you’d like to take someone new with you on your travels and you need to take this into account regarding timelines. Are there any new steps you want to add as a result?

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Remember, reflection is a useful tool in realigning your goal to any changes and it’s important to keep on the right trajectory towards it.

Strive to Become the Best Goal-Setter You Can Be

Having personal goals gives you purpose and the feeling of becoming a better version of yourself.

But it’s the smaller steps within these big goals that the growth and achievement really lies:

  • Whatever your goal is, make sure you get specific on when you want to achieve it. This helps you focus on the necessary steps much more efficiently.
  • Research the actionable steps required to get to the end result and…
  • Break these down into smaller, manageable goals.
  • Create a daily or weekly schedule for these smaller goals and start the positive momentum.
  • Reflect each year on your goal journey and purpose, readjusting steps according to changes in circumstance or desire.

Keep going and always have the end goal in sight. Remember the ‘why’ behind your goal throughout to keep you motivated and positive.

More About Setting & Achieving Goals

Featured photo credit: Pexels via pexels.com

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