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Doubt, Conformity, and “Hamburger Management”

Doubt, Conformity, and “Hamburger Management”

When you write an article on a topic, it’s traditional to start with the problem, explain the causes next, then move into offering a solution. On the Slow Leadership site this week, I took things more or less in the opposite order, starting on Monday with part of the solution, giving my views on the reasons for the problem mid-week, and finally explaining the problem itself on Friday. This wasn’t intentional. Each article was conceived as a separate piece. It was only when I reviewed them for this posting that I noticed the reversed order.

So, let’s start with Friday’s post and the problem itself. The idea for Slow Leadership came from the slow food movement: a world-wide grouping of people seeking to re-establish quality in our food against the pressures of all that fast food has come to stand for—cheap ingredients, masses of chemical additives, limited menus, and even more limited taste and nutritional value. There are close comparisons to be made with many of today’s conventional management styles: the same emphasis on whatever is quickest, cheapest, simplest, and most likely to turn a quick profit, regardless of whether it is any good for human beings in the longer term. That was the subject of Hamburger Management Revealed: a review of three recent news stories giving evidence of the practical effects of Hamburger Management in action.

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It is a basic belief of Slow Leadership that most people truly want to do good work. Sure, there are some lazy bums, but they are far from being that common. Good work is satisfying, interesting, and makes you feel good when you have finished it. That’s why being forced into cutting corners and skimping on quality demeans everyone involved. In Authoritarians Need Conformists, I explored the idea that organizations build up “scar tissue” from botched attempts to deal with mistakes and problems. In time, there are so many rules and procedures around from all these past hurts that the organization becomes stiff and rigid. So sweep all the unnecessary rules away! Easier said than done, because there are two powerful—and linked—groups of people in nearly all corporations who work hard to retain them: conformists and authoritarians. Conformists feel safe being told what to do. Authoritarians feel big when they can do the telling.

Is your organization suffering from hardening of its arteries? Is the life blood of open communication and personal freedom to do one’s job unmolested becoming clotted and clogged as it tries to move through the veins of the business? Don’t just blame the authoritarians in positions of power. Blame those below them who accept the constant imposition of petty rules, and substitute compliance for true performance.

And so back to Monday and the solution to these issues—or part of it.

We all need doubt. It’s the driving force behind change, creativity, and independence of thought of every kind. Authoritarians and conformists—no surprises here—much prefer faith in fixed dogmas, including those of management: all the “truths” taught in MBA programs and hallowed by years of mindless repetition. In In Praise of Doubt . . . and Middle Managers, I offered two ideas. Firstly that doubt, in all its forms, should be fostered and nurtured wherever it can be found. And, secondly, that the worst place to look for creativity and new ideas is at the top of the organization. Those who have made it that far typically have absolutely no doubt about the value of preserving current system. After all, it brought them to the top, didn’t it? It must be good. The best place to look for creativity is, in fact, in the usually rather despised and neglected ranks of middle managers. These good people are not yet heavily invested in any system. They are much closer to the real needs of the organization. They haven’t given up their doubts about what is done today (nor about the supposed infallible wisdom of their boss’s way of doing things). Best of all, they have enough experience to see what needs to be done and direct their creativity to the right spots.

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There you have it. We are suffering from an epidemic of Hamburger Management: styles of leadership that focus on what is cheap, quick, and generates most short-term profit. The result is shoddy business, shoddy goods and services, and shoddy conditions for those who must work in these businesses. Because of the emphasis on doing things quickly, and never sparing the time to think things through properly, such organizations suffer from hardening of their arteries and a build up of ill-thought-out, hastily-imposed rules dreamt up in a hurry when things go wrong. Their management ranks become dominated by authoritarians and conformists, each group needing the other to operate. And a good part of the solution is to encourage doubt and cherish creative middle managers, who are not yet tainted with obedience to the Hamburger Management regime. Let’s hope it’s not too late.

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Adrian Savage is a writer, an Englishman, and a retired business executive, in that order. He lives in Tucson, Arizona. You can read his other articles at Slow Leadership, the site for everyone who wants to build a civilized place to work and bring back the taste, zest and satisfaction to leadership and life.

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Last Updated on February 11, 2021

20 Unusual Uses for Coca-Cola That You’ve Never Considered

20 Unusual Uses for Coca-Cola That You’ve Never Considered

Coca-Cola is an adored product the world over. While keeping yourself in good health means moderating how often you enjoy this drink, Coca-Cola lovers will be happy to hear that there are plenty of uses for the soda pop that don’t involve ingesting it. Impressively, Coca-Cola can be used to help you clean, get rid of rust, and even help maintain your garden. Whether you are looking for a way to finally get rid of those pesky stains, or just want to find new ways to love this drink, these 20 jaw-dropping and unusual uses for Coca-Cola will blow you away.

Kill pests in your garden

Coca-Cola is also an effective pest control method for your garden. To rid yourself of plant munching slugs and snails, pour a small bowl of Coca-Cola and place it near your garden or flowerbeds. The smell will attract these crawling bugs and the drink’s acidity will kill them.

Defrost your windshield

Incredibly, Coca-Cola can also defrost your windscreen in the wintertime. Simply pour Coke liberally across your windshield and wait about a minute. The ice should turn to slush for easy removal.

Clean your pans

Coca-Cola is also useful in the kitchen, especially on burnt pans. For any pan with burnt on messes, pour a can of Coke into the pan and simmer. The mess should easily wipe away. You can also soak kettles and other kitchen items in Coca-Cola to remove scale and build up.

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Clean bugs from your windshield

Another way Coca-Cola can aid in your car care is by removing bugs and gunk from your windshield. Soak a cloth in coke, then rub across your windshield. Just be careful not to get any on your paint job.

Remove rust from your car

Coca-Cola is also useful when removing rust. The simplest method is to dip crumpled tinfoil in Coca-Cola, then give the item a scrub and you should be rust free.

Loosen rusty bolts

Similarly, use Coca-Cola to loosen up a rusty bolt. Simply unscrew the bolt half a turn and pour on Coca-Cola. Let it sit, then give the metal a wipe. The bolt and screws will be one hundred percent in no time.

Remove stains from your fabric

Surprisingly, Coca-Cola is incredibly helpful when removing stains from clothing and fabric. Coke will easily remove grease stains, as well as blood spots. Remember that Coca-Cola itself is brown, so stains on light fabrics might be better removed another way.

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Remove oil spots

Another way to use Coca-Cola is to remove oil stains from cement. Whether it’s your garage or your driveway, soak the stain in Coca-Cola for a few hours then hose off.

Relieve jellyfish stings

Should you be unwilling to neutralize a jellyfish sting the traditional way (with urine) pouring Coca-Cola on the sting will also do the job.

Clean your car engine

Coca-Cola is also an effective ways to clean your car engine. Believe it or not, Coke distributors have reportedly been a fan of this technique for ages. 

Use it in cooking

Coca-Cola is also a fantastic addition to many recipes. Using Coca-Cola to cook pot roast or steaks in will easily tenderize the meat for you. Mixing Coke with ketchup or barbecue sauce also makes for a delightfully sweet glaze.

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Clean your old coins

Another way to use Coke to clean is to soak tarnished coins in the soda. About ten minutes should be enough to get rid of the muck.

Clean your tiles

Incredibly, Coca-Cola can also be applied to tiles to effectively clean grout. Let Coke sit on the tiles that need cleaning for a few minutes, then wipe away.

Supercharge your compost

Coke is also an impressive way to speed up your compost. The sugar in Coca-Cola feeds micro organisms, plus the acidity will help your compost break down faster.

Remove gum from your hair

Coca-Cola can also help you avoid a major hair disaster. If you have gum stuck in your hair, dip the gum into a small bowl of Coke and let it sit for a few minutes. The Coca-Cola breaks down the gum, allowing you to wipe it off.

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Fade unwanted hair dye

Similarly, if you made a mistake with your hair dye, Coca-Cola comes to the rescue. It’s probably best to get in the shower first, then pour Diet Coke over your hair. Let the soda sit for a few minutes, then wash your hair like normal. This method is effective in removing temporary hair dyes, but will likely only fade professionally applied dyes.

Clean marker stains

Coca-Cola is also an easy way to remove marker stains from carpet. Apply a small amount of Coke, scrub the spot, then clean with soapy water. Again, remember that Coca-Cola is brown, so removing stains on white or light-colored carpets might be better achieved with another method.

Clean your toilet

Coca-Cola can also help you clean elsewhere in the house. To easily clean a toilet, pour Coca-Cola all around the bowl and let it sit. There’s no need to scrub, simply flush and your toilet should be sparkling clean.

Feed your plants

Coca-Cola is also a surprising way to add a little extra life to some flowering plants. Particularly with azaleas and gardenias, adding a small amount of Coca-Cola to the soil can deliver nutrients your plant may be low on.

Get rid of bugs at a picnic

The last of our unusual uses for Coca-Cola is to safeguard your picnic or outdoor lunch from pests and wasps. Simply pour a small cup of Coca-Cola and set it out about a half hour before you start to eat. By placing the cup away from your site, bugs will be drawn to the soda and not your lunch.

Featured photo credit: Omer Wazir via flickr.com

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