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Doubt, Conformity, and “Hamburger Management”

Doubt, Conformity, and “Hamburger Management”

When you write an article on a topic, it’s traditional to start with the problem, explain the causes next, then move into offering a solution. On the Slow Leadership site this week, I took things more or less in the opposite order, starting on Monday with part of the solution, giving my views on the reasons for the problem mid-week, and finally explaining the problem itself on Friday. This wasn’t intentional. Each article was conceived as a separate piece. It was only when I reviewed them for this posting that I noticed the reversed order.

So, let’s start with Friday’s post and the problem itself. The idea for Slow Leadership came from the slow food movement: a world-wide grouping of people seeking to re-establish quality in our food against the pressures of all that fast food has come to stand for—cheap ingredients, masses of chemical additives, limited menus, and even more limited taste and nutritional value. There are close comparisons to be made with many of today’s conventional management styles: the same emphasis on whatever is quickest, cheapest, simplest, and most likely to turn a quick profit, regardless of whether it is any good for human beings in the longer term. That was the subject of Hamburger Management Revealed: a review of three recent news stories giving evidence of the practical effects of Hamburger Management in action.

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It is a basic belief of Slow Leadership that most people truly want to do good work. Sure, there are some lazy bums, but they are far from being that common. Good work is satisfying, interesting, and makes you feel good when you have finished it. That’s why being forced into cutting corners and skimping on quality demeans everyone involved. In Authoritarians Need Conformists, I explored the idea that organizations build up “scar tissue” from botched attempts to deal with mistakes and problems. In time, there are so many rules and procedures around from all these past hurts that the organization becomes stiff and rigid. So sweep all the unnecessary rules away! Easier said than done, because there are two powerful—and linked—groups of people in nearly all corporations who work hard to retain them: conformists and authoritarians. Conformists feel safe being told what to do. Authoritarians feel big when they can do the telling.

Is your organization suffering from hardening of its arteries? Is the life blood of open communication and personal freedom to do one’s job unmolested becoming clotted and clogged as it tries to move through the veins of the business? Don’t just blame the authoritarians in positions of power. Blame those below them who accept the constant imposition of petty rules, and substitute compliance for true performance.

And so back to Monday and the solution to these issues—or part of it.

We all need doubt. It’s the driving force behind change, creativity, and independence of thought of every kind. Authoritarians and conformists—no surprises here—much prefer faith in fixed dogmas, including those of management: all the “truths” taught in MBA programs and hallowed by years of mindless repetition. In In Praise of Doubt . . . and Middle Managers, I offered two ideas. Firstly that doubt, in all its forms, should be fostered and nurtured wherever it can be found. And, secondly, that the worst place to look for creativity and new ideas is at the top of the organization. Those who have made it that far typically have absolutely no doubt about the value of preserving current system. After all, it brought them to the top, didn’t it? It must be good. The best place to look for creativity is, in fact, in the usually rather despised and neglected ranks of middle managers. These good people are not yet heavily invested in any system. They are much closer to the real needs of the organization. They haven’t given up their doubts about what is done today (nor about the supposed infallible wisdom of their boss’s way of doing things). Best of all, they have enough experience to see what needs to be done and direct their creativity to the right spots.

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There you have it. We are suffering from an epidemic of Hamburger Management: styles of leadership that focus on what is cheap, quick, and generates most short-term profit. The result is shoddy business, shoddy goods and services, and shoddy conditions for those who must work in these businesses. Because of the emphasis on doing things quickly, and never sparing the time to think things through properly, such organizations suffer from hardening of their arteries and a build up of ill-thought-out, hastily-imposed rules dreamt up in a hurry when things go wrong. Their management ranks become dominated by authoritarians and conformists, each group needing the other to operate. And a good part of the solution is to encourage doubt and cherish creative middle managers, who are not yet tainted with obedience to the Hamburger Management regime. Let’s hope it’s not too late.

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Adrian Savage is a writer, an Englishman, and a retired business executive, in that order. He lives in Tucson, Arizona. You can read his other articles at Slow Leadership, the site for everyone who wants to build a civilized place to work and bring back the taste, zest and satisfaction to leadership and life.

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Last Updated on September 28, 2020

How To Study Effectively: 7 Simple Tips

How To Study Effectively: 7 Simple Tips

The brain is a tangled web of information. We don’t remember single facts, but instead we interlink everything by association. Anytime we experience a new event, our brains tie the sights, smells, sounds and our own impressions together into a new relationship.

Our brain remembers things by repetition, association, visual imagery, and all five senses. By knowing a bit about how the brain works, we can become better learners, absorbing new information faster than ever.

Here are some study tips to help get you started:

1. Use Flashcards

Our brains create engrained memories through repetition. The more times we hear, see, or repeat something to ourselves, the more likely we are to remember it.

Flashcards can help you learn new subjects quickly and efficiently. Flashcards allow you to study anywhere at any time. Their portable nature lends them to quick study sessions on the bus, in traffic, at lunch, or in the doctor’s office. You can always whip out your flashcards for a quick 2 to 3 minute study session.

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To create effective flashcards, you need to put one point on each flashcard. Don’t load up the entire card with information. That’s just overload. Instead, you should dedicate one concept to each card.

One of the best ways to make flashcards is to put 1 question on the front and one answer on the back. This way, you can repeatedly quiz yourself into you have mastered any topic of your choice.

Commit to reading through your flash cards at least 3 times a day and you will be amazed at how quickly you pick up new information.

As Tony Robbins says,

“Repetition is the mother of skill”.

2. Create the Right Environment

Often times, where you study can be just as important as how you study. For an optimum learning environment, you’ll want to find a nice spot that is fairly peaceful. Some people can’t stand a deafening silence, but you certainly don’t want to study near constant distractions.

Find a spot that you can call your own, with plenty of room to spread out your stuff. Go there each time you study and you will find yourself adapting to a productive study schedule. When you study in the same place each time, you become more productive in that spot because you associate it with studying.

3. Use Acronyms to Remember Information

In your quest for knowledge, you may have once heard of an odd term called “mnemonics”. However, even if you haven’t heard of this word, you have certainly heard of its many applications. One of the most popular mnemonic examples is “Every Good Boy Does Fine”. This is an acronym used to help musicians and students to remember the notes on a treble clef stave.

An acronym is simply an abbreviation formed using the intial letters of a word. These types of memory aids can help you to learn large quantities of information in a short period of time.

4. Listen to Music

Research has long shown that certain types of music help you to recall information. Information learned while listening to a particular song can often be remembered simply by “playing” the songs mentally in your head.

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5. Rewrite Your Notes

This can be done by hand or on the computer. However, you should keep in mind that writing by hand can often stimulate more neural activity than when writing on the computer.

Everyone should study their notes at home but often times, simply re-reading them is too passive. Re-reading your notes can cause you to become disengaged and distracted.

To get the most out of your study time, make sure that it is active. Rewriting your notes turns a passive study time into an active and engaging learning tool. You can begin using this technique by buying two notebooks for each of your classes. Dedicate one of the notebooks for making notes during each class. Dedicate the other notebook to rewriting your notes outside of class.

6. Engage Your Emotions

Emotions play a very important part in your memory. Think about it. The last time you went to a party, which people did you remember? The lady who made you laugh, the man who hurt your feelings, and the kid who went screaming through the halls are the ones you will remember. They are the ones who had an emotional impact.

Fortunately, you can use the power of emotion in your own study sessions. Enhance your memory by using your five senses. Don’t just memorize facts. Don’t just see and hear the words in your mind. Create a vivid visual picture of what you are trying to learn.

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For example, if you are trying to learn the many parts of a human cell, begin physically rotating the cell in your minds eye. Imagine what each part might feel like. Begin to take the cell apart piece by piece and then reconstruct it. Paint the human cell with vivid colors. Enlarge the cell in your mind’s eye so that it is now six feet tall and putting on your own personal comedy show. This visual and emotional mind play will help deeply encode information into your memory.

7. Make Associations

One of the best ways to learn new things is to relate what you want to learn with something you already know. This is known as association, and it is the mental glue that drives your brain.

Have you ever listened to a song and been flooded by memories that were connected to it? Have you ever seen an old friend that triggered memories from childhood? This is the power of association.

To maximize our mental powers, we must constantly be looking for ways to relate new information with old ideas and concepts that we are already familiar with.

You can do this with the use of mindmapping. A mind map is used to diagram words, pictures, thoughts, and ideas into a an interconnected web of information. This simple practice will help you to connect everything you learn into a global network of knowledge that can be pulled from at any moment.

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Learn more about mindmapping here: How to Mind Map to Visualize Your Thoughts (With Mind Map Examples)

Featured photo credit: Alissa De Leva via unsplash.com

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