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Are You Becoming a “Productive” Moron?

Are You Becoming a “Productive” Moron?

Imagine, 1-2 years from now, that a new kind of employee has emerged in your place of work.

He’s seen as effective by executives and managers alike, and is famous for the speed at which he returns email.

In fact, the new email tracking software that the company has in place then, shows that he has the best average email response rate — he replies to email, on average, a mere “5.73 minutes after receipt.”

The numbers also show that he’s able to respond at all hours of the night, on weekends, when he’s on vacation or on holidays, and while he’s supposed to be sleeping.

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    He’s the kind of guy who regularly drops everything to help out an executive with any request they might have. He’s learned that success breeds success. As his reputation grows as the go-to guy, more executives call him out of the blue to get his help.

    He’s known to carry his smartphone to the unlikeliest of places, some of which are “un-hygienic,” but hey… he works hard for his number one ranking.

    He’s regularly held up as a model for others, and employees whose email response rate is much worse are often sent to him for coaching.

    They all have the same complaint, however.

    When they try to talk with him it’s hard to get his undivided attention.

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    He interrupts their coaching sessions by checking his email. As text messages come into his smartphone he responds to them immediately, and there’s not a phone call that can ever roll over to his voicemail. He answers lots of messages in the moment, or close to it, and that by itself generates lots of new messages from the recipients.

    They are never able to get any good advice from the guy in the two minutes they have with him between interruptions. In fact, it seems as if he’s always looking for something more exciting than the conversation or meeting he’s in, making people wonder if he’d not alternately suffering and benefiting from ADD.

    He’s actually a moron. But he’s a quite a productive one.

    It all started when his boss gave him his first Blackberry, after observing that he was piss poor at managing his own time. He would sit down for hours waiting for something to do, but he didn’t have the ability to actually start anything useful on his own. Nor could he take on projects that were too long, or complex.

    What he could do quite well, however, was to respond to email, so giving him a smartphone seemed to be a good decision, especially when he replied to his first midnight email within minutes one Sunday morning, quite unnecessarily… This only confirmed to some that he wasn’t that smart.

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    What his boss didn’t anticipate was that the no-too-smart employee would be held up as a role model, while demonstrating behaviours that used to be seen by most as counter-productive. In the rush for quick results, the company became one that punished its good workers and rewarded the morons.

    If this isn’t happening in your company, be warned, because the most recent research indicates that it’s coming faster than the speed of a hot email.

    A recent article in the New York Times on recent research by Intercall, noted that 30% of workers in the U.S. who use technology to do their jobs feel the need to stay connected to work 24/7, even during weekends, breaks and holidays. One in two workers also say that taking time off is becoming increasingly challenging.

    Today, 25% of workers think that their supervisors expect them to be online and connected to work after hours and that their job security depends on this. Almost 15% of respondents say that they plan to attend at least one work-related call or web meeting during their next vacation and 17% say that it is frowned upon if they don’t connect to work during their vacations.

    I’d like to make a bet.

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    Without the active intervention of management in your company, these numbers are only going to get worse. They are fuelled by fears and anxieties that have increased during this recession, and technology has allowed bad habits to spread across companies like wildfire.

    Turning the ship around is no easy task.

    After all, where does the accountability for “worker productivity” lie in most companies? Is it with line managers? The CEO? The CFO? Someone in Human Resources?

    It’s one of those issues that’s likely to continue to fall through the cracks, and anyone who does try to change it is faced with the fact that they’ll need the consensus of a number of executives and managers in order to turn things around. In other words, there will have to be public, broad agreement to not send or reply to emails, IM’s and text messages after 12am and before 6am.

    Until that happens, more workers will feel like they need to connect to work 24/7, and more managers will make employees feel as if they need to be online and connected after hours, and even more will believe that their job security relies on adopting behaviors modeled by the productive moron.

    In the meantime, corporate productivity will continue to suffer as more employees are given smartphones, and bad habits become defacto operating standards.

    Who in your company will stand up and say “we’ve ALL had enough, and we’re not going to take this anymore?”

    More by this author

    Francis Wade

    Author, Management Consultant

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    Last Updated on May 12, 2020

    Why You Have the Fear of Failure (And How to Overcome It)

    Why You Have the Fear of Failure (And How to Overcome It)

    Nobody enjoys failing. Fear of failure can be so strong that avoiding failure eclipses the motivation to succeed. Insecurity about doing things incorrectly causes many people to unconsciously sabotage their chances for success.

    Fear is part of human nature. As an entrepreneur, I faced this same fear. At times, I forgot that who I was wasn’t what I did. My ego and identity became intertwined with my work, and when things didn’t go as planned, I completely shut down. I overcame this unhealthy relationship with fear, and I believe that you can too.

    Together we’ll examine how you can use failure to your advantage instead of letting it run your life. We’ll look at what a fear of failure is, where it comes from, and how to overcome it so that you can enjoy success in your work and life.

    What Is Fear of Failure?

    Fear causes you to avoid potentially harmful situations. Fear of failure keeps you from trying, creates self-doubt, stalls progress, and may lead you to go against your morals.

    What causes fear of failure? Here are the main reasons why fear of failure exists:

    • Patterns from childhood – Hyper-critical adults cause children to internalize damaging mindsets.[1] They establish ultimatums and fear-based rules.This causes children to feel the constant need to ask for permission and reassurance. They carry this need for validation into adulthood.
    • Perfectionism – Perfectionism is often at the root of fear of failure.[2] For perfectionists, failure is so terrible and humiliating that they don’t try. Stepping outside your comfort zone becomes terrifying.
    • Over-personalization – The ego may lead us to over-identify with failures. It’s hard to look beyond failure at things like the quality of the effort, extenuating circumstances, or growth opportunities.[3]
    • False self-confidence – People with true confidence know they won’t always succeed. A person with fragile self-confidence avoids risks. They’d rather play it safe than try something new.[4]

    How the Fear of Failure Holds You Back from Suceeding

    Unhealthy Organization Culture

    Too many organizations today have cultures of perfection: a set of organizational beliefs that any failure is unacceptable. Only pure, untainted success will do.

    Imagine the stress and terror in an organization like that. The constant covering up of the smallest blemishes. The wild finger-pointing as everyone tries to shift the blame for the inevitable cock-ups and messes onto someone else. The rapid turnover as people rise high, then fall abruptly from grace. The lying, cheating, falsification of data, and hiding of problems—until they become crises that defy being hidden any longer.

    Miss out Valuable Opportunities

    If some people fail to reach a complete answer because of the lure of some early success, many more fail because of their ego-driven commitment to what worked in the past. You often see this with senior people, especially those who made their names by introducing some critical change years ago. They shy away from further innovation, afraid that this time they might fail, diminishing the luster they try to keep around their names from past triumph.

    Besides, they reason, the success of something new might even prove that those achievements they made in the past weren’t so great after all. Why take the risk when you can hang on to your reputation by doing nothing?

    Such people are so deeply invested in their egos and the glories of their past that they prefer to set aside opportunities for future glory rather than risk even the possibility of failure.

    High Achievers Become Losers

    Every talent contains an opposite that sometimes makes it into a handicap. Successful people like to win and achieve high standards. This can make them so terrified of failure it ruins their lives. When a positive trait, like achievement, becomes too strong in someone’s life, it’s on the way to becoming a major handicap.

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    Achievement is a powerful value for many successful people. They’ve built their lives on it. They achieve at everything they do: school, college, sports, the arts, hobbies, work. Each fresh achievement adds to the power of the value in their lives.

    Gradually, failure becomes unthinkable. Maybe they’ve never failed yet in anything that they’ve done, so have no experience of rising above it. Failure becomes the supreme nightmare: a frightful horror they must avoid at any cost.

    The simplest way to do this is never to take a risk, stick rigidly to what you know you can do, protect your butt, work the longest hours, double and triple check everything and be the most conscientious and conservative person in the universe.

    If constant hard work, diligence, brutal working schedules and harrying subordinates won’t ward off the possibility of failing, use every other possible means to to keep it away. Falsify numbers, hide anything negative, conceal errors, avoid customer feedback, constantly shift the blame for errors onto anyone too weak to fight back.

    The problems with ethical standards in major US corporations has, I believe, more to do with fear of failure among long-term high achievers than any criminal intent. Many of those guys at Enron and Arthur Andersen were supreme high-fliers, basking in the flattery of the media. Failure was an impossible prospect, worth doing just about anything to avoid.

    Loss of Creativity

    Over-achievers destroy their own peace of mind and the lives of those who work for them. People too attached to “goodness” and morality become self-righteous bigots. Those whose values for building close relationships become unbalanced slide into smothering their friends and family with constant expressions of affection and demands for love in return.

    Everyone likes to succeed. The problem comes when fear of failure is dominant. When you can no longer accept the inevitability of making mistakes, nor recognize the importance of trial and error in finding the best and most creative solution.

    The more creative you are, the more errors you are going to make. Get used to it. Deciding to avoid the errors will destroy your creativity too.

    Balance counts more than you think. Some tartness must season the sweetest dish. A little selfishness is valuable even in the most caring person. And a little failure is essential to preserve everyone’s perspective on success.

    We hear a lot about being positive. Maybe we also need to recognize that the negative parts of our lives and experience have just as important a role to play in finding success, in work and in life.

    How to Overcome the Fear of Failure (Step-By-Step)

    1. Figure out Where the Fear Comes From

    Ask yourself what the root cause of your negative belief could be.[5] When you look at the four main causes for a fear of failure, which ones resonate with you?

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    Write down where you think the fear comes from and try to understand it as an outsider.

    If it helps, imagine you’re trying to help one of your best friends. Perhaps your fear stems from something that happened in your childhood, or a deep-seated insecurity.

    Naming the source of the fear takes away some of its power.

    2. Re-Frame Beliefs About Your Goal

    Having an all or nothing mentality leaves you with nothing sometimes. Have a clear vision for what you’d like to accomplish but include learning something new in your goal.

    If you always aim for improvement and learning, you are much less likely to fail.[6]

    At Pixar, people are actually encouraged to “fail early and fail fast.”[7] They encourage experimentation and innovation so that they can stay on the cutting edge. That mindset involves failure, but as long as they achieve their vision of telling great stories, all the stumbling blocks are just opportunities to grow.

    3. Learn to Think Positively

    In many cases, you believe what you tell yourself. Your internal dialogue affects how you react and behave.

    Our society is obsessed with success, but it’s important to recognize that even the most successful people encounter failure.

    Walt Disney was once fired from a newspaper because they thought he lacked creativity. He went on to found an animation studio that failed. He never gave up, and now Disney is a household name.

    Steve Jobs was also once fired from Apple before returning as the face of the company for many years. [8]

    If Disney and Jobs believed the negative feedback, they wouldn’t have made it.

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    It’s up to you to notice your negative self talk and identify triggers. Replace negative thoughts with positive facts about yourself and the situation. You’ll be able to create a new mental scripts that you can reach for when you feel negativity creeping in. The voice inside your head has a great effect on what you do.

    4. Visualize all Potential Outcomes

    Uncertainty about what will happen next is terrifying. Take time to visualize the possible outcomes of your decision. Think about the best and worst-case scenarios. You’ll feel better if you’ve already had a chance to mentally prepare for what could happen.

    Fear of the unknown might keep you from taking a new job. Weigh the pros and cons, and imagine potential successes and failures in making such a life-altering decision. Knowing how things could turn out might help you get unstuck.

    5. Look at the Worst-Case Scenario

    There are times when the worst case could be absolutely devastating. In many cases, if something bad happens, it won’t be the end of the world.

    It’s important to define how bad the worst case scenario is in the grand scheme of your life. Sometimes, we give situations more power than they deserve. In most cases, a failure is not permanent.[9]

    For example, when you start a new business, there’s bound to be a learning curve. You’ll make decisions that don’t pan out, but often that discomfort is temporary. You can change your strategy and rebound. Even in the worst case scenario, if the perceived failure led to the end of that business, it might be the launching point for something new.

    6. Have a Backup Plan

    It never hurts to have a backup plan. The last thing you want to do is scramble for a solution when the worst has happened. The old adage is solid wisdom:

    “Hope for the best, prepare for the worst.”

    Having a backup plan gives you more confidence to move forward and take calculated risks.

    Perhaps you’ve applied for a grant to fund an initiative at work. In the worst-case scenario, if you don’t get the grant, are there other ways you could get the funds?

    There are usually multiple ways to tackle a problem, so having a backup is a great way to reduce anxiety about possible failure.

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    7. Learn from Whatever Happens

    Things may not go the way you planned, but that doesn’t automatically mean you’ve failed. Learn from whatever arises.[10] Even a less than ideal situation can be a great opportunity to make changes and grow.

    “Sometimes you win, sometimes you learn.”

    Ask yourself:

    • What did I learn?
    • How can I grow from this?
    • Did anything positive come from this situation?

    Dig deep enough, and you’re bound to find the silver lining. When you’ve learned that “failure” is an opportunity for growth instead of a death sentence, you conquer the fear of failure.

    Final Thoughts

    Together we’ve learned what fear of failure is, and how it can have a crippling effect on our ability to achieve. This fear often stems from childhood, perfectionism, ego and over-personalization, and a lack of confidence.

    Luckily for us, there are plenty of ways to tackle this fear. We can start by figuring out where it comes from and re-framing the way we feel about failure. When failure is a chance for growth, and you’ve looked at all possible outcomes, it’s easier to overcome fear.

    Stay positive, have a backup plan, and learn from whatever happens. Your failures will be sources of education and inspiration rather than humiliation.

    “I have not failed. I’ve just found 10,000 ways that won’t work.” – Thomas A. Edison

    Failures can be blessings in disguise.

    Go boldly in the direction of your dreams and goals. Don’t allow fear to stand in your way.

    More Tips for Conquering Fear

    Featured photo credit: Vecteezy via vecteezy.com

    Reference

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