Imagine what could happen in your company, if your President, CEO, or otherwise-titled Top Dog, conducted this experiment for as little as a week’s time;
The Email Experiment
Please use email only when absolutely necessary, to respond to those who initiate conversations with you via email.
However, those who initiate those email conversations with you should only be customers, guests and prospects, vendors and suppliers, because;
In our own company, we are going to talk to each other again.
No emails may be sent to anyone within the same building as you. Instead, you must visit them.
The only emails which may be sent to another in our own company in a different location, are those to offer a choice of times for a telephone conversation (and their reply will be to call you at one of those times), or to attach a file you must collaborate on.
Conversations will only be held by voice.
Here’s the rub: Only the Top Dog knows it’s an experiment. Everyone else is told that this is the way it will be from now on.
Would you have chaos, or conversation?
If your answer is chaos, I am guessing your work culture is less than healthy.
If your answer is chaos, is that what happens when your email servers go down? Does everything simply stop until you are online again?
After that week’s experiment, would you go back to your old habits again? Would you have to?
Methinks miraculous things could happen if we stop the one-way deluge of email and start talking to each other again.
[There’s a Long Version of this article on Talking Story today.]
On the Kūlia i ka nu‘u warpath: The Email Enemy
Rosa Say is the author of Managing with Aloha, Bringing Hawaii’s Universal Values to the Art of Business, ManagingWithAlohaOnline and the Talking Story blog. She is also the founder and head coach of Say Leadership Coaching, a company dedicated to bringing nobility to the working arts of management and leadership. During the month of March, she has been on a warpath to banish mediocrity.
Rosa’s Previous Thursday Column was: Everyday Performance Reviews.