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What is Performance?

What is Performance?

Maybe this sounds a silly question, but it’s not. We live in a business society dominated by demands for ever greater performance. Yet until we’re clear what performance is, focusing on it will produce only confusion and frustration.

“Simple,” some people say. “Performance is getting the job done. Producing the result that you aimed at. Nothing else matters. There are no prizes for coming second.”

Of course, there are such prizes, but we’ll let that pass. It’s still worth thinking carefully about the prevalent idea that only delivering results counts as acceptable performance. If you don’t reach the objectives, may be you haven’t performed well enough.

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This is a seductive way of thinking. It sounds tough and practical. After all, if you don’t achieve what you want, what have you done? And in today’s ultra-macho business culture, sounding tough is important, even if the reality is rather different.

Looking a little closer, however, this approach to performance is simplistic and bound to cause trouble. No one can ensure a favorable outcome from their efforts. There are too many chance events to intervene between what someone does and what happens as a result. As the Scottish poet Robert Burns remarked more than two centuries ago: “The best laid schemes o’ mice an’ men gang aft agley.” That’s Scots for “often go awry.” The future is full of unexpected events. Near impossible chances happen all the time. You do the best you can, then something unpredictable happens to frustrate your efforts. Are you responsible for this? Or for other people who mess up, or fail to deliver on their promises? Or the weather? The gyrations of the stock market? Wars and terrorist attacks?

Obviously not. So treating performance as unsatisfactory based on the outcome alone is neither reasonable nor fair. Management by objectives may be a useful way to focus effort towards a needed result, but appraisal by results is a poor strategy. There are too many variable left unaccounted for; too many areas that have major impacts on results ignored.

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It doesn’t work well in the rest of life either. If you set your heart on a particular outcome, and can find no satisfaction in anything else, you’re taking a notable gamble. Try as you may, the result can still be negative.

Responsibility versus Control

People constantly confuse responsibility with control. You may accept responsibility for running some part of a business, but that doesn’t mean that you can control exactly what happens in it. You can try to make things turn out as you want. You can work hard and use your best efforts. But you cannot control the outcome, whatever you do. Those who must work through others soon learn that they cannot control people, however draconian their leadership style. You can influence, attempt to persuade or motivate, but never control absolutely. Nor can you control external events. That’s the reality. Again, you can work, plan, strive, hope and worry, but you cannot control the result, whatever you do.

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To be responsible for something is to take on an obligation to do your very best to make that thing happen. It cannot be more. To pretend that failure is always down to the individuals responsible—that they should have controlled events as you wanted—is just macho nonsense. Incompetence may be punishable, but the inability to control the world is not.

Results affect us, even though they’re outside our control, but they’re no basis for judging performance—or for setting your life’s purpose. Far better to focus on the actions involved in seeking that result. They are within your control. You have to take the credit or the blame for what you do. So you might as well take the satisfaction available from doing something well, even if the eventual result was not what you wanted.

Forget judging people by results. Don’t base judgments of performance on something outside that person’s control. Judge by actions and inputs. Everyone is fully responsible for their actions. A failure that came about by chance after much purposeful hard work clearly shows higher performance than a chance success for someone who made little effort. Finding satisfaction and purpose in the action itself is far better than fixating on an outcome that lies mostly in the hands of chance. If doing something well increases the odds on success, that’s a pleasant bonus.

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Still not convinced? Winning is rarely as important as we assume, but if winning is all that counts, as in war, remember Napoleon. When someone asked him what kind of people he looked for to be generals, he replied: “Lucky ones.”

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Adrian Savage is a writer, an Englishman, and a retired business executive, in that order. He lives in Tucson, Arizona. You can read his other articles at Slow Leadership, the site for everyone who wants to build a civilized place to work and bring back the taste, zest and satisfaction to leadership and life. His latest book, Slow Leadership: Civilizing The Organization

    , is now available at all good bookstores.

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    Last Updated on September 18, 2020

    7 Simple Rules to Live by to Get in Shape in Two Weeks

    7 Simple Rules to Live by to Get in Shape in Two Weeks

    Learning how to get in shape and set goals is important if you’re looking to live a healthier lifestyle and get closer to your goal weight. While this does require changes to your daily routine, you’ll find that you are able to look and feel better in only two weeks.

    Over the years, I’ve learned a lot about what it takes to get in shape. Although anyone can cover the basics (eat right and exercise), there are some things that I could only learn through trial and error. Let’s cover some of the most important points for how to get in shape in two weeks.

    1. Exercise Daily

    It is far easier to make exercise a habit if it is a daily one. If you aren’t exercising at all, I recommend starting by exercising a half hour every day. When you only exercise a couple times per week, it is much easier to turn one day off into three days off, a week off, or a month off.

    If you are already used to exercising, switching to three or four times a week to fit your schedule may be preferable, but it is a lot harder to maintain a workout program you don’t do every day.

    Be careful to not repeat the same exercise routine each day. If you do an intense ab workout one day, try switching it up to general cardio the next. You can also squeeze in a day of light walking to break up the intensity.

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    If you’re a morning person, check out these morning exercises that will start your day off right.

    2. Duration Doesn’t Substitute for Intensity

    Once you get into the habit of regular exercise, where do you go if you still aren’t reaching your goals? Most people will solve the problem by exercising for longer periods of time, turning forty-minute workouts into two hour stretches. Not only does this drain your time, but it doesn’t work particularly well.

    One study shows that “exercising for a whole hour instead of a half does not provide any additional loss in either body weight or fat”[1].

    This is great news for both your schedule and your levels of motivation. You’ll likely find it much easier to exercise for 30 minutes a day instead of an hour. In those 30 minutes, do your best to up the intensity to your appropriate edge to get the most out of the time.

    3. Acknowledge Your Limits

    Many people get frustrated when they plateau in their weight loss or muscle gaining goals as they’re learning how to get in shape. Everyone has an equilibrium and genetic set point where their body wants to remain. This doesn’t mean that you can’t achieve your fitness goals, but don’t be too hard on yourself if you are struggling to lose weight or put on muscle.

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    Acknowledging a set point doesn’t mean giving up, but it does mean realizing the obstacles you face.

    Expect to hit a plateau in your own fitness results[2]. When you expect a plateau, you can manage around it so you can continue your progress at a more realistic rate. When expectations meet reality, you can avoid dietary crashes.

    4. Eat Healthy, Not Just Food That Looks Healthy

    Know what you eat. Don’t fuss over minutia like whether you’re getting enough Omega 3’s or tryptophan, but be aware of the big things. Look at the foods you eat regularly and figure out whether they are healthy or not. Don’t get fooled by the deceptively healthy snacks just pretending to be good for you.

    The basic nutritional advice includes:

    • Eat unprocessed foods
    • Eat more veggies
    • Use meat as a side dish, not a main course
    • Eat whole grains, not refined grains[3]

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    Eat whole grains when you want to learn how to get in shape.

      5. Watch Out for Travel

      Don’t let a four-day holiday interfere with your attempts when you’re learning how to get in shape. I don’t mean that you need to follow your diet and exercise plan without any excursion, but when you are in the first few weeks, still forming habits, be careful that a week long break doesn’t terminate your progress.

      This is also true of schedule changes that leave you suddenly busy or make it difficult to exercise. Have a backup plan so you can be consistent, at least for the first month when you are forming habits.

      If travel is on your schedule and can’t be avoided, make an exercise plan before you go[4], and make sure to pack exercise clothes and an exercise mat as motivation to keep you on track.

      6. Start Slow

      Ever start an exercise plan by running ten miles and then puking your guts out? Maybe you aren’t that extreme, but burnout is common early on when learning how to get in shape. You have a lifetime to be healthy, so don’t try to go from couch potato to athletic superstar in a week.

      If you are starting a running regime, for example, run less than you can to start. Starting strength training? Work with less weight than you could theoretically lift. Increasing intensity and pushing yourself can come later when your body becomes comfortable with regular exercise.

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      7. Be Careful When Choosing a Workout Partner

      Should you have a workout partner? That depends. Workout partners can help you stay motivated and make exercising more fun. But they can also stop you from reaching your goals.

      My suggestion would be to have a workout partner, but when you start to plateau (either in physical ability, weight loss/gain, or overall health) and you haven’t reached your goals, consider mixing things up a bit.

      If you plateau, you may need to make changes to continue improving. In this case it’s important to talk to your workout partner about the changes you want to make, and if they don’t seem motivated to continue, offer a thirty day break where you both try different activities.

      I notice that guys working out together tend to match strength after a brief adjustment phase. Even if both are trying to improve, something seems to stall improvement once they reach a certain point. I found that I was able to lift as much as 30-50% more after taking a short break from my regular workout partner.

      Final Thoughts

      Learning how to get in shape in as little as two weeks sounds daunting, but if you’re motivated and have the time and energy to devote to it, it’s certainly possible.

      Find an exercise routine that works for you, eat healthy, drink lots of water, and watch as the transformation begins.

      More Tips on Getting in Shape

      Featured photo credit: Alexander Redl via unsplash.com

      Reference

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