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What Are Your Filters?

What Are Your Filters?

20080813-filters

    Whammo! You didn’t see that coming, did you?

    Why is it that, despite all our planning, we sometimes get caught by surprise, totally unprepared, with our pants down as it were? I mean, we’re smart folks, right? How come sometimes we just don’t see stuff coming?

    The answer is, much of the time, that we don’t see everything clearly because we don’t see a lot of things at all. We process the raw stuff of experience through a variety of filters – and we act on the “processed” information, not the world as it is.

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    Those filters are engrained in us, often from birth, and most of the time they help us to effectively function in our social and physical environments. For example, one very simple filter we have is how to isolate something interesting or important from a cluttered background – think finding your keys among the mess at the bottom of your purse. Or identifying something good to eat – a ripe fruit, perhaps – among the unripe fruits, leaves, and branches of a tree.

    That’s a pretty basic filtering ability (though the physiological mechanisms involved are quite complex) that humans everywhere rely on every day to survive, so it’s a good thing. But there are many much more complex filters that we pick up as part of our thinking repertoire, and as helpful as they might sometimes be, they can also get us into a lot of trouble.

    Here are some examples:

    Language

    Language is a powerful force in shaping our behavior. Just ask a sanitation engineer! Employers have long recognized the way that job titles can affect employee performance – which is why there are so few clerks and so many associates at your local retail mega-outlet.

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    But language can lead us astray, as well. Consider this example drawn from the annals of linguistics: a tanning factory discharges wastes, mostly animal matter, into a pond. The decomposing waste creates flammable gasses. A “pond”, though, is not flammable, right? I mean, right?! A man is working near the pond. Not taking any special precautions – why would you, next to a “pond”? – he ignites a blow-torch. A sheet of flame engulfs the pond and spreads to the nearby factory, destroying it.

    The language we use to describe people can strongly influence our behavior towards them. Feminists recognized this when they started insisting on terms like “police officer” rather than “policeman”. Or consider this: numerous studies have shown that people with “ethnic-sounding” names are less likely to get job interviews as similarly-qualified people with “white-sounding” names.

    Gender

    Gender is a powerful filter in every culture – although the behaviors it shapes can be very different from culture to culture. What is considered men’s work in one society – carrying heavy loads of bricks, for example – might be considered women’s work in another.

    Gender leads us astray when it leads us to look at a person’s gender as an index of their abilities. For instance, in the US, it is common to hear people say things like “men are stronger than women”. This is not true. Some men are stronger than most women, a handful of men are stronger than all women, and most men are stronger than some women. But knowing someone’s gender does not tell you anything about how strong they are!

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    Assumptions about gender extend far beyond physical attributes. With few exceptions, women still are not promoted to top-level corporate positions, despite the number of qualified women in the business world. Men are assumed to have “leadership qualities” that women lack – and women’s leadership qualities tend to be dismissed as signs of “manliness” or “bitchiness”.

    Race and Ethnicity

    What is true of gender is also true of race and ethnicity. Knowing someone’s race or ethnicity tells us little about that particular person – yet we act as if it told us a lot. Here’s an example: a black student of mine was accused of plagiarism in another class when she handed in an excellent essay. This is a student that added immensely to every classroom discussion she took part in, and who wrote insightfully in every assignment she gave me (including “personal reflection” papers that cannot be plagiarized). The other professor did not have any examples of work that the student had allegedly copied from; it was simply “too good”. Race may not have been the only factor, but it was clearly a factor; I’ve never had a white student of similar quality face a similar accusation.

    Here’s another example: Black and other minority athletes, performers, even military leaders and politicians are often described as “articulate”, an adjective rarely applied to their white counterparts. People do not expect articulate speech from non-white persons, and are surprised when they hear intelligent dialogue from black speakers.

    Personal Experience

    An old joke claims, “All Indians walk single file. At least, the one I saw did.”

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    Personal experience is a powerful learning tool, but it can lead us astray when we make false assumptions based on generalizations from limited experience. Childhood experience can make for especially powerful filters, as they tend to be imbued with strong emotional resonance, but any experience can lead us to wrong conclusions.

    Examining Your Filters

    What is insidious about all of these factors is that most of the time they function without us even noticing them. We don’t promote Chad over Wilma because Chad’s a man, but because he seems more “leaderly”, because he has that “certain something”. And maybe he does – or maybe our invisible assumptions about gender make weak signs of “certain somethingness” seem strong, while Wilma’s powerful “certain somethingness” is filtered out.

    It’s unlikely that you will catch your filters at work in your day-to-day life, but you can reflect on the way you have interacted with other people and how you’ve handled various situations (perhaps in a weekly review?). You may well be surprised to find that, in many cases, you can’t seem to put your finger on exactly why you acted the way you did – a sure sign of a filter at work. Paying attention to those moments will bring you a long way towards replacing the stock of experience and received wisdom with filters that allow you to more accurately and effectively act.

    I’ve listed only a handful of obvious filters here. What are your filters? How could you deal with them?

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    Last Updated on October 18, 2018

    10 Key Characteristics of a Highly Successful Entrepreneur

    10 Key Characteristics of a Highly Successful Entrepreneur

    When it comes to starting your own business and pursuing your dream of becoming an entrepreneur, it can be advantageous to go all in and embrace the flexibility of finally quitting your day job.

    Keep in mind, though, that it takes a special kind of person to take the business world by storm: a person who has cultivated the key characteristics of entrepreneurial success.

    People with these characteristics are likely to succeed, whereas people without them have difficulty moving forward with even the most brilliant business ideas.

    These characteristics of an entrepreneur are so important that I’ve decided to cover all 10 of them in detail so that you can start your business with your best foot forward.

    1. Successful Entrepreneurs Practice Discipline

    Plenty of business experts claim that you can’t get anywhere as an entrepreneur without vision or creativity, but that’s simply not the truth. Instead, the one quality that no entrepreneur can be successful without is discipline.

    To build an idea into a business, you have to have the discipline to spend time slogging through the least fun parts of running a business (like the bookkeeping), rather than taking that time to do something fun.

    Andrew Carnegie, one of the most financially successful Americans of all time, grew up working dull and difficult jobs in factories. Despite going to bed hungry some nights, he continued doing his best work. He was eventually hired by a railroad company and continued to move up the ladder until starting his own successful businesses. Carnegie is a fine example of an entrepreneur dedicated to discipline and hard work. He truly earned his dreams of prosperity and success.

    When you’re the boss, there’s no one to keep you at work except yourself — and there’s no short-term consequences for skipping out early.

    Sure, if an entrepreneur plays hooky enough he knows that the business just won’t happen, but it’s very hard to convince someone that ‘just this once’ won’t hurt (and to keep ‘just this once’ from becoming a daily occurrence).

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    2. Successful Entrepreneurs Keep Calm

    Things go wrong when you run your own business.

    Most entrepreneurs go through crises with their businesses — and more than a few wind up with outright failures on their hands. But when you’re responsible for a business, you have to be able to keep calm in any situation. Any other reaction — whether you lose your temper or get flustered — compounds the problem.

    Instead, a good entrepreneur must have the ability to keep his cool in an emergency or crisis. It may not make the problem easier to solve, but it certainly won’t make it harder.

    Honestly, losing your calm is a quick path to becoming the kind of person who gives up in the face of adversity. Instead giving in to frustration, remember classic entrepreneur Benjamin Franklin.

    Franklin kept his calm as he experimented and tweaked his inventions again and again in pursuit of success. He didn’t give up during his many failures – he chose to innovate. You can choose innovation, too.

    If an entrepreneur can handle failure without frustration or anger, s/he can move past it to find success.

    3. Successful Entrepreneurs Pay Attention to Details

    Restricting your attention to the big picture can be even more problematic than ‘sweating the small stuff.’

    As an entrepreneur, unless venture capital has magically dropped out of the sky, a small expense can be a killer. It’s attention to detail that can make a small business successful when it has competition and it’s attention to detail that can keep costs down.

    Attention to detail can be difficult to maintain — going over ledgers can be tedious even when you aren’t trying to pay close attention — but keeping your eye on a long-term vision is just asking for a problem to sneak in under a radar.

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    After a business grows, an entrepreneur might be able to hire someone to worry about the details. In the beginning, though, only one person can take responsibility for the details.

    Skeptical about the importance of details? Look no further than Howard Schultz, who grew a small coffee shop called Starbucks into one of the most globally successful coffee businesses in the world through his extreme attention to detail.

    He is famous for taking all aspects of growing a business into account, paying attention not only to financially smart business decisions, but also focusing on socially responsible business decisions. Details can take you far.

    4. Successful Entrepreneurs Embrace Risks

    No entrepreneur has a sure thing, no matter how much money s/he stands to earn on a given product. Even if a product tests well, the market can change, the warehouse can burn down and a whole slew of other misfortune can befall a small business.

    It’s absolutely risky to run a business of your own and while you can get some insurance, it’s not like most investment options. Even worse, if something does go wrong, it’s the entrepreneur’s responsibility — no matter the actual cause. In order to deal with all of that without developing an ulcer, you have to have a good tolerance for risk.

    You don’t need to channel your inner frat boy and take on absolutely stupid risks, but you need to know just how much you can afford to risk — and get a good idea of how likely you are to lose it. If the numbers make you uncomfortable, the risk is too great.

    Embracing risks is essential for growth and additional success, as well. Walt Disney, for example, could have stayed comfortable with his advances in the film and animation industries, but decided to expand his brand with a new dream: a theme park that soared above the competition. Without taking this risk, the incredibly successful Disney theme park empire would never have come about.

    An entrepreneur has to be willing to accept pretty big risks, with some level of comfort.

    5. Successful Entrepreneurs are Balanced

    You can take any characteristic too far. There’s a point at which attention to detail can become obsession or calm can become unemotional response.

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    As an entrepreneur, you have to be able to balance your characteristics, getting the most of them without going over the edge. But balance for an entrepreneur goes far beyond keeping your characteristics in check, though.

    Just as an entrepreneur doesn’t have a boss to keep them at work when necessary, they don’t have one to send them home when they’re done. If you are working for yourself, you have to decide how to balance your work and home life — and if you have a day job to add into the equation, balance just gets more complicated.

    Oprah Winfrey, one of the most successful and influential entrepreneurs out there, understands the importance of balance. Winfrey has a lot going on; she runs her own media kingdom, acts, produces films, publishes print, and more. In an interview with Fast Company,[1] she talks about her efforts to balance priorities and self care, saying that she must ask herself what is truly important in each limited day.

    You may or may not have as much on your plate as Oprah, but learning how to balance whatever you have going on in life will certainly help you farther along down the road as you learn to be a great entrepreneur.

    6. Successful Entrepreneurs are Passionate and Motivated

    In order to develop any of the above characteristics, you must have a foundation of passion. Staying disciplined day after day during the building of your business takes unrivaled motivation.

    Before you start any business, ask yourself if you can sustain true excitement about your idea during even the darkest days ahead of you. If the answer is yes, then good for you! Nurture your natural motivation by taking these action steps throughout your business journey:

    • Commit to making short and long-term goals. Check in with them often to stay on task.
    • Have a plan in place for the inevitable days when you feel discouraged. Make a list of things that will help keep you motivated and focused.
    • Share your ideas with trusted individuals who are just as excited as you are. They will help keep your enthusiasm rolling even when you are feeling down.

    By being prepared for apathetic days and holding fast to your authentic passion, you can actually enjoy your journey to success.

    7. Successful Entrepreneurs Adapt

    Remember this one word: flexibility. Seasoned entrepreneurs know that change is not only a part of life, but also a part of the business world. Expect change and choose to adapt.

    As a new entrepreneur, it will be tempting to cling to your original business plan with no exceptions, even if you notice it isn’t working. Good entrepreneurs know that it’s okay to make smart, informed changes in order to ensure efficiency.

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    8. Successful Entrepreneurs are Marketing and Sales Experts

    No matter what kind of business you are starting, a knowledge of marketing and sales will save you many headaches. A passion for creating a beautiful handmade lifestyle product is not enough to run a successful lifestyle brand; it is critical that you understand key business principles in addition to your natural skills or great product line.

    Not sure how to start? Taking business courses is a great idea, but you can also easily brush up on sales and marketing through free online resources. Check out these 10 Sales Skills Everyone Should Master To Be Successful to begin now.

    9. Successful Entrepreneurs Have Strong Money Management

    Along with sales and marketing skills, money management is a very useful tool in the box of the entrepreneur. Understanding how to best manage your money can be the difference between early success and early failure in the business world.

    If money management isn’t your strongest skill, prepare to hire a financial expert to help you with any tricky business that comes up. Financial guidance and knowledge is never a bad idea.

    10. Successful Entrepreneurs Ask Questions and Continually Improve

    Pride is a natural human quality, but it’s important to humbly conduct some constructive criticism every now and again on both yourself as a leader and your new business as a whole.

    Assess how things are going and be willing to make positive changes if necessary. Here’re 15 ways to cultivate lifelong learning.

    If you are always improving, then how can you ultimately fail?

    The Bottom Line

    Let me remind you of one important fact: the qualities of an entrepreneur listed here are not exclusively available to some people and elusive to others.

    Although some people may have natural strengths and weaknesses, these qualities can be learned by anyone interested in taking up the entrepreneurial challenge. It might not be easy to change old habits, but it is absolutely possible to cultivate these characteristics in yourself.

    Whether you’re a business owner or an aspiring entrepreneur, with hard work, you can train yourself to develop the qualities that truly determine the entrepreneurial spirit and future success.

    Featured photo credit: Unsplash via unsplash.com

    Reference

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