Advertising
Advertising

VoiceScreener: A New Option For Telephone Interviews

VoiceScreener: A New Option For Telephone Interviews

    I’ve been on both ends of the phone — both looking for jobs and for employees. No matter which side of the conversation you’re on, though, the telephone interview leaves something to be desired. It takes time to do multiple interviews, it’s impossible to set a time that works well for both parties and — if you’re the interviewer — you’re mind rapidly goes numb from asking the same questions over and over again.

    Advertising

    There’s a new website that’s looking to simplify the telephone interview process: VoiceScreener. The concept is surprisingly simple: hiring managers can record their interview questions, and potentials employees record their answers at their leisure. While there are few more steps in practice, the simplicity of the idea appeals to me. As a potential employee, I like it because I won’t have to try to figure out a time for an interview that requires me to leave the office — even if I’m only going out to my car to talk on my phone.

    But I like it from the hiring point of view, as well. As anyone who has ever conducted interviews — even for a babysitter — knows, there’s always a candidate or two that you realize isn’t right almost immediately. But once you’ve started an interview, whether over the phone or in person, it’s impossible to stop the interview part way through without seeming a bit rude. With a tool like VoiceScreener, it takes just one click to move on to better candidates. Overall, the VoiceScreener team estimates that their application can reduce the amount of time necessary for telephone screening by up to 70 percent.

    Advertising

    The Features

    With VoiceScreener, a hiring manager can invite any job candidate to respond to a set of interview questions through email. Candidates then enter their telephone numbers at the VoiceScreener website, which calls them immediately with the interview questions. Once the interview is complete, VoiceScreener sends a notification to the hiring manager. The hiring manager can listen to the responses at any time, ranking candidates and inviting other team members to review interviews as necessary. VoiceScreener can then generate an automatic report listing candidates in order of preference. VoiceScreener has a few other useful tools, as well: for instance, a hiring manager can have candidates answer a set of pre-qualifying questions before and interview, screening out candidates before they even record answers. It’s possible to use questions from past interviews when creating a new interview and a hiring manager can even create a customized rejection message and automatically email any candidate who didn’t quite make the cut.

    The VoiceScreener team has made use of a lot of social networking ideas to reduce the amount of time and money it takes for a company to hire new personnel, allowing for a very fast first round of interviews. In addition to streamlining the process of comparing notes about a particular interview, the application has a simple dashboard that allows users to easily complete tasks associated with the hiring process. The dashboard offers several tools, some of which are customized to recruiters using VoiceScreener for their clients or for small businesses hiring on their own. The application can be customized for an individual business: interviewers can create a landing page for an interview, deciding whether to include a company logo, a URL or other information on the page that candidates will see. VoiceScreener can even be integrated into online job boards, making it a useful tool no matter how large a net a hiring manager wants to cast.

    Advertising

    The Future

    I see a lot of potential with VoiceScreener for handling other interview-heavy processes in the future. Collecting interviews for a research project, whether commercial or academic, could be done through this tool as well, allowing researchers to quickly conduct hundreds of interviews. As it stands, I think that VoiceScreener is an ideal tool for small businesses looking to hire new staff but not up to taking time away from their day-to-day concerns. It doesn’t even take a particularly technical person to set up interview questions with VoiceScreener — instead, it’s a matter of a few clicks. I wouldn’t necessarily expect someone who’s been running a human resources department for decades to embrace VoiceScreener, but I’m willing to bet that it could be a reliable tool for a hiring manager. The fact that VoiceScreener is especially simple for interview subjects — as long as an interview subject can type in his or her phone number and knows how to leave a voice mail, using VoiceScreener shouldn’t be a problem — is an impressive benefit for hiring managers used to struggling through a stack of resumes for individual interviews.

    VoiceScreener was created by harQen, a web-telephony company that creates business applications. The private beta launched yesterday morning and VoiceScreener is expected to launch publicly in January. VoiceScreener will, after its public launch, charge a monthly platform fee along with a per interview charge. There will also be a fee for archiving interviews.

    Advertising

    The Giveaway

    The folks at VoiceScreener have given us 50 beta invites to give away to LifeHack readers. If you visit the VoiceScreener sign up page and fill out the form, you’ll notice a field for a ‘Promo Code.’ The first 50 people to use the code LIFEHACK will get in on the beta. The beta includes 50 call credits and six weeks of platform usage. If you get in to the beta, let us know what you think!

    More by this author

    5 Sites Where You Can Sell Your Photos 7 Tools to Find Someone Online 19 Entrepreneurship Websites Worth Checking Out 50 Businesses You Can Start In Your Spare Time 5 Suggestions for Leaving With Style

    Trending in Featured

    1The Importance of Reminders (And How to Make a Reminder That Works) 240 Top Productivity Apps for iPhone (2018 Updated) 3How to Overcome Procrastination and Start Doing What Matters 4Is Procrastination Bad? The Truth About Procrastination Revealed 5The Gentle Art of Saying No

    Read Next

    Advertising
    Advertising

    Last Updated on August 16, 2018

    The Importance of Reminders (And How to Make a Reminder That Works)

    The Importance of Reminders (And How to Make a Reminder That Works)

    No matter how well you set up your todo list and calendar, you aren’t going to get things done unless you have a reliable way of reminding yourself to actually do them.

    Anyone who’s spent an hour writing up the perfect grocery list only to realize at the store that they forgot to bring the list understands the importance of reminders.

    Reminders of some sort or another are what turn a collection of paper goods or web services into what David Allen calls a “trusted system”.

    A lot of people resist getting better organized. No matter what kind of chaotic mess, their lives are on a day-to-day basis because they know themselves well enough to know that there’s after all that work they’ll probably forget to take their lists with them when it matters most.

    Fortunately, there are ways to make sure we remember to check our lists — and to remember to do the things we need to do, whether they’re on a list or not.

    In most cases, we need a lot of pushing at first, for example by making a reminder, but eventually we build up enough momentum that doing what needs doing becomes a habit — not an exception.

    Advertising

    The power of habit

    A habit is any act we engage in automatically without thinking about it.

    For example, when you brush your teeth, you don’t have to think about every single step from start to finish; once you stagger up to the sink, habit takes over (and, really, habit got you to the sink in the first place) and you find yourself putting toothpaste on your toothbrush, putting the toothbrush in your mouth (and never your ear!), spitting, rinsing, and so on without any conscious effort at all.

    This is a good thing because if you’re anything like me, you’re not even capable of conscious thought when you’re brushing your teeth.

    The good news is you already have a whole set of productivity habits you’ve built up over the course of your life. The bad news is, a lot of them aren’t very good habits.

    That quick game Frogger to “loosen you up” before you get working, that always ends up being six hours of Frogger –– that’s a habit. And as you know, habits like that can be hard to break — which is one of the reasons why habits are so important in the first place.

    Once you’ve replaced an unproductive habit with a more productive one, the new habit will be just as hard to break as the old one was. Getting there, though, can be a chore!

    Advertising

    The old saw about anything you do for 21 days becoming a habit has been pretty much discredited, but there is a kernel of truth there — anything you do long enough becomes an ingrained behavior, a habit. Some people pick up habits quickly, others over a longer time span, but eventually, the behaviors become automatic.

    Building productive habits, then, is a matter of repeating a desired behavior over a long enough period of time that you start doing it without thinking.

    But how do you remember to do that? And what about the things that don’t need to be habits — the one-off events, like taking your paycheck stubs to your mortgage banker or making a particular phone call?

    The trick to reminding yourself often enough for something to become a habit, or just that one time that you need to do something, is to interrupt yourself in some way in a way that triggers the desired behavior.

    The wonderful thing about triggers (reminders)

    A trigger is anything that you put “in your way” to remind you to do something. The best triggers are related in some way to the behavior you want to produce.

    For instance, if you want to remember to take something to work that you wouldn’t normally take, you might place it in front of the door so you have to pick it up to get out of your house.

    Advertising

    But anything that catches your attention and reminds you to do something can be a trigger. An alarm clock or kitchen timer is a perfect example — when the bell rings, you know to wake up or take the quiche out of the oven. (Hopefully you remember which trigger goes with which behavior!)

    If you want to instill a habit, the thing to do is to place a trigger in your path to remind you to do whatever it is you’re trying to make into a habit — and keep it there until you realize that you’ve already done the thing it’s supposed to remind you of.

    For instance, a post-it saying “count your calories” placed on the refrigerator door (or maybe on your favorite sugary snack itself)  can help you remember that you’re supposed to be cutting back — until one day you realize that you don’t need to be reminded anymore.

    These triggers all require a lot of forethought, though — you have to remember that you need to remember something in the first place.

    For a lot of tasks, the best reminder is one that’s completely automated — you set it up and then forget about it, trusting the trigger to pop up when you need it.

    How to make a reminder works for you

    Computers and ubiquity of mobile Internet-connected devices make it possible to set up automatic triggers for just about anything.

    Advertising

    Desktop software like Outlook will pop up reminders on your desktop screen, and most online services go an extra step and send reminders via email or SMS text message — just the thing to keep you on track. Sandy, for example, just does automatic reminders.

    Automated reminders can help you build habits — but it can also help you remember things that are too important to be trusted even to habit. Diabetics who need to take their insulin, HIV patients whose medication must be taken at an exact time in a precise order, phone calls that have to be made exactly on time, and other crucial events require triggers even when the habit is already in place.

    My advice is to set reminders for just about everything — have them sent to your mobile phone in some way (either through a built-in calendar or an online service that sends updates) so you never have to think about it — and never have to worry about forgetting.

    Your weekly review is a good time to enter new reminders for the coming weeks or months. I simply don’t want to think about what I’m supposed to be doing; I want to be reminded so I can think just about actually doing it.

    I tend to use my calendar for reminders, mostly, though I do like Sandy quite a bit.

    Featured photo credit: Unsplash via unsplash.com

    Read Next