Advertising
Advertising

Trustworthy Sites Are Worth A Mint

Trustworthy Sites Are Worth A Mint

Mint\'s login screen

    The internet is full of lies. Without plenty of effort, you can’t even prove my name is Thursday Bram. So why should you hand over your bank account numbers, passwords and other financial data to me?

    That’s essentially what Mint and other money management sites are asking you to do. These companies have many benefits for those of us focused on productivity and, for some of us, those benefits have outweighed our healthy senses of paranoia. I’m not saying that money management companies are all out to get us (and some of them are actually very good), but it’s worth taking a very close look at what sites you trust.

    Advertising

    I realize it may not seem fair to be so suspicious — after all, these sites never did anything to me. But pretty much everything on the internet is a matter of trust. Consider Mint’s “Privacy & Security” page: in 20 minutes I could have an identical page up on my site. Merely posting a page isn’t enough to win my trust — although the information Mint has posted is very convincing.

    What is enough to win my trust?

    I think a video of Bruce Schneier pronouncing a site’s trustworthiness would be enough to convince me — but only because I already trust Schneier as an expert on security.

    Beyond that, it’s a matter of finding some very specific facts that will help me to decide on whether to trust a given site.

    Advertising

    Where is a company based?

    Most folks running websites have the best of intentions. The country they’ve set up their servers in, though, can have some extensive effects on who gets to see your information simply by asking. In the U.S., there are certain laws meant to prevent companies from passing around your private information. But in more controlled societies — think China — certain government officials can access secure information with no intermediary steps.

    Knowing location is also important in case something goes wrong. I know I’d rather use a money management site based in my own country in the event that they did distribute it to someone with nefarious plans. At least, in that case, I could take the company to court.

    What does the privacy policy say — and is it enforceable?

    Who reads all those user agreements and terms of use anyhow? Isn’t that just a box to click through so you can start playing with the nice shiny web application? Mint devoted a major chunk of its terms of use to discussing a comprehensive privacy policy.

    Advertising

    Reading this policy is a fairly good indicator of Mint’s trustworthiness — and therefore its success as a money management application. The key is the inclusion of a way to address security issues through a third party organization with a reputation for trustworthiness. It’s easy to scoff at using such third party organizations, and listing links to their sites on your own, but those seals are actually a good indicator, if you can confirm that they are correctly displayed.

    Mint’s partnership with TRUSTe is a great example. TRUSTe has been around since 1997 and was founded by, among others, the Electronic Frontier Foundation. That sort of history and such well-known associates make for a good indicator of trust.

    What are other people saying about the company in question?

    Beyond fancy logos, though, a real indicator of whether a website is worth trusting is the buzz around the web. Just Googling a site’s name can get you a whole load of information, though you might consider adding words like ‘security’ in your search. A surprising number of people don’t do even this basic level of research before handing over details like the password to their email — I can name a half dozen social networking sites that ask for exactly that in order to import your contacts. It’s nice that we have such an environment of trust online, but we’re just asking for problems when we give away such information willy-nilly.

    Advertising

    Such due diligence can be enough to warn you off of releasing your information, though. At the very least, it can give you a head’s up of security issues that might make you want to wait before signing up for a service.

    Unfortunately, buzz doesn’t always help early adopters. If you’re always the first person into the private beta, you may not have heard about any bugs or problems that a company has experienced, let alone if other people have some questions about trust.

    How much time should I spend on research?

    I don’t necessarily delve into the technical security specs of every site I sign up for, and I wouldn’t even argue that there is a need to. But before handing over information like your bank account numbers — or the password to the email account where you’ve saved those numbers — it’s worth spending 15 or 30 minutes to make sure that your sensitive information isn’t going to take a walk after you’ve entered it.

    After this sort of review, Mint has all the elements of a reliable site. They’re able to earn trust, rather than rely on people looking for a quick fix and ignoring a few warning signs. Yes, Mint solves some significant productivity and money management questions, but it does so in such a way as to reassure users.

    I do still have a few concerns, of course. Any site known to save financial information on numerous people is going to be a target of all sorts of malicious attacks. And no site is going to take users on a walk through of the exact protections and vulnerabilities of their system. Aaron Patzer, Mint’s CEO, has discussed the site’s security on several occasions, and in general, it seems like information submitted to the site is fairly secure. I’m willing to roll the dice and take a chance on Mint — especially since none of the early adopters have gotten burned yet.

    More by this author

    5 Sites Where You Can Sell Your Photos 7 Tools to Find Someone Online 19 Entrepreneurship Websites Worth Checking Out 50 Businesses You Can Start In Your Spare Time 5 Suggestions for Leaving With Style

    Trending in Featured

    1The Gentle Art of Saying No 26 Proven Ways To Make New Habits Stick 3Simple Productivity: 10 Ways to Do More by Focusing on the Essentials 4Back to Basics: Your Calendar 550 Ways to Increase Productivity and Achieve More in Less Time

    Read Next

    Advertising
    Advertising

    The Gentle Art of Saying No

    The Gentle Art of Saying No

    No!

    It’s a simple fact that you can never be productive if you take on too many commitments — you simply spread yourself too thin and will not be able to get anything done, at least not well or on time.

    Advertising

    But requests for your time are coming in all the time — through phone, email, IM or in person. To stay productive, and minimize stress, you have to learn the Gentle Art of Saying No — an art that many people have problems with.

    Advertising

    What’s so hard about saying no? Well, to start with, it can hurt, anger or disappoint the person you’re saying “no” to, and that’s not usually a fun task. Second, if you hope to work with that person in the future, you’ll want to continue to have a good relationship with that person, and saying “no” in the wrong way can jeopardize that.

    Advertising

    But it doesn’t have to be difficult or hard on your relationship. Here are the Top 10 tips for learning the Gentle Art of Saying No:

    1. Value your time. Know your commitments, and how valuable your precious time is. Then, when someone asks you to dedicate some of your time to a new commitment, you’ll know that you simply cannot do it. And tell them that: “I just can’t right now … my plate is overloaded as it is.”
    2. Know your priorities. Even if you do have some extra time (which for many of us is rare), is this new commitment really the way you want to spend that time? For myself, I know that more commitments means less time with my wife and kids, who are more important to me than anything.
    3. Practice saying no. Practice makes perfect. Saying “no” as often as you can is a great way to get better at it and more comfortable with saying the word. And sometimes, repeating the word is the only way to get a message through to extremely persistent people. When they keep insisting, just keep saying no. Eventually, they’ll get the message.
    4. Don’t apologize. A common way to start out is “I’m sorry but …” as people think that it sounds more polite. While politeness is important, apologizing just makes it sound weaker. You need to be firm, and unapologetic about guarding your time.
    5. Stop being nice. Again, it’s important to be polite, but being nice by saying yes all the time only hurts you. When you make it easy for people to grab your time (or money), they will continue to do it. But if you erect a wall, they will look for easier targets. Show them that your time is well guarded by being firm and turning down as many requests (that are not on your top priority list) as possible.
    6. Say no to your boss. Sometimes we feel that we have to say yes to our boss — they’re our boss, right? And if we say “no” then we look like we can’t handle the work — at least, that’s the common reasoning. But in fact, it’s the opposite — explain to your boss that by taking on too many commitments, you are weakening your productivity and jeopardizing your existing commitments. If your boss insists that you take on the project, go over your project or task list and ask him/her to re-prioritize, explaining that there’s only so much you can take on at one time.
    7. Pre-empting. It’s often much easier to pre-empt requests than to say “no” to them after the request has been made. If you know that requests are likely to be made, perhaps in a meeting, just say to everyone as soon as you come into the meeting, “Look guys, just to let you know, my week is booked full with some urgent projects and I won’t be able to take on any new requests.”
    8. Get back to you. Instead of providing an answer then and there, it’s often better to tell the person you’ll give their request some thought and get back to them. This will allow you to give it some consideration, and check your commitments and priorities. Then, if you can’t take on the request, simply tell them: “After giving this some thought, and checking my commitments, I won’t be able to accommodate the request at this time.” At least you gave it some consideration.
    9. Maybe later. If this is an option that you’d like to keep open, instead of just shutting the door on the person, it’s often better to just say, “This sounds like an interesting opportunity, but I just don’t have the time at the moment. Perhaps you could check back with me in [give a time frame].” Next time, when they check back with you, you might have some free time on your hands.
    10. It’s not you, it’s me. This classic dating rejection can work in other situations. Don’t be insincere about it, though. Often the person or project is a good one, but it’s just not right for you, at least not at this time. Simply say so — you can compliment the idea, the project, the person, the organization … but say that it’s not the right fit, or it’s not what you’re looking for at this time. Only say this if it’s true — people can sense insincerity.

    Featured photo credit: Pexels via pexels.com

    Advertising

    Read Next