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To Be Motivated and Successful, First Forget How You Feel

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To Be Motivated and Successful, First Forget How You Feel

You can’t make yourself feel happy or sad, nor can you send away whatever feelings do have, however hard you try. So waiting to do something until you feel “in the mood,” or basing your choice of actions on how you feel at the time, is to hand over control of your life to the varying state of your stomach, the effect of the weather, or the dizzying gyrations of your love life. Forget about your emotions. They’re no sensible basis for living well or pursuing a successful career.

Emotions are like the weather
In much writing on life, careers and personal growth, there’s an unspoken assumption that how you feel is what matters most. There are books and coaching approaches devoted to persuading people to focus on what’s going on inside their heads. Our society and media are obsessed with sentiments and emotions, giving them far too much importance. Maybe it’s because they seem more “democratic” and egalitarian. After all, anyone can feel, rich or poor: no amount of wealth increases your ability to register emotion. And emotions are pretty much evenly spread amongst people, unlike intelligence, which typically favors a small number—especially if they also have the motivation (and resources) to get a good education.

It’s not unusual for people to admit that they aren’t as bright as others (though they probably hope, secretly, that you will contradict them). But no one admits to being insensitive, unfeeling, or unemotional these days. We used to admire those who kept their cool in the face of tragedy or triumph. Now celebrities, politicians, and business moguls line up to bare their emotions for the camera and sob on some chat-show host’s shoulder. Are they really so sensitive? Or is it all publicity—manufactured evidence of a “human touch” to offset the general perception of them as grasping, egotistic, and devious?

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Here’s my viewpoint: Too much emphasis on emotion leaves you more or less helpless to influence your life.

You have little or no control over your emotions. You feel how you feel, whether it’s appropriate or not at the time. No one can stop emotions arising in the mind; nor can they produce them on demand. Like thoughts, emotions just happen. (Try it. Will yourself to feel happy or sad. It won’t work. You can pretend all you wish, but no genuine emotion will come as a result.) There’s no point congratulating yourself on some positive feeling; nor is there any benefit to be gained by suffering guilt for feelings that seem inappropriate or negative. In either case, you might as well pat yourself on the back when the sun shines and beat yourself up when it rains.

The only important facet of our emotions is whether we choose to act on them.
I may love the work I do or hate it, feel excited at the start of every day or sick at the sight of the office desk, but as long as these feelings stay in my head, they’re are irrelevant to anyone else. Whether I feel pessimistic or optimistic, the world has no interest—until I act on my emotions. It’s the action that matters. And if I try to excuse my actions or justify them because of my emotional state—as so many attorneys do when defending their clients—that is also irrelevant. So I felt angry when I split my neighbor’s head with an ax. So what? The only thing that matters is that I committed murder. Probably thousands, even millions, of people feel like splitting someone’s head with an ax every day. So long as they restrain themselves, that’s just fine.

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A great deal of ink is spilled on the topic of motivation—most of it to little purpose. That’s because no distinction is made between the two meanings of the word: having a reason for acting in a particular way, and feeling some desire to do it. Incentive schemes, for example, provide employees with a reason for working hard. But they are powerless to cause people the desire to get the cash. That part of motivation—the feeling part—is entirely subjective: someone who is short of funds will be far more interested that someone who feels quite flush, though the factual incentive is the same. As people become more prosperous, it takes greater and greater monetary incentives to have any effect at all. It’s too easy to look at the cash on offer and decide that having more time with the family, an easier life, or just an extra hour in bed is worth rather more.

In motivation, as in everything else, what matters is what you do. Since we are none of us compelled to act on our feelings, how we feel—positive or negative, ambitious or easy-going, avaricious or content—isn’t too important in itself. It doesn’t justify a bad action or lessen a good one, since we aren’t responsible for how we feel. Yet we are, all of us, totally responsible for our actions in this life, whether we like it or not. We can’t blame our parents for what we do, only for what they did in either setting us off on a good track or handing us a lousy background and crummy values. Even then, we don’t have to emulate them. It’s always down to us.

Spend time on what works
Don’t waste time and effort on navel-gazing and trying to control what is uncontrollable. It’s mostly a worthless substitute for sensible action. So long as people feel they’re doing something useful while they catalogue their emotions, they’ll remain stuck in introspection and blocked from the only useful thing to do: to take action to try to solve their problems in the real world. Don’t worry about how you feel. Work out what you need to do next and do it.

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There are plenty of excellent reasons for getting on with life as best we can. By amassing sufficient reasons for proceeding in a particular way, you can give yourself both a path to follow and the motivation (in the sense of “a reason for acting in a particular way”) to follow it. And since reasons are based on thought, analysis, judgment, and reflection, time spent on all of those activities is time well spent. Your emotions have almost no part in this. It’s very nice if you also feel attracted to the way forward that you have chosen, but it should never be necessary for taking action. No one who has ever succeeded in this world did what they did only when they felt like it.

Right living is seeing what needs to be done and then doing it, regardless of how you feel about it at the time. Forget how you feel. Concentrate purely on what needs to be done. Unless you do, nothing else will change—not even how you feel about your life and career.

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Adrian Savage is a writer, an Englishman, and a retired business executive, in that order. He lives in Tucson, Arizona. His new book, Slow Leadership: Civilizing The Organization

    , is now available at all good bookstores. You can read his other articles at Slow Leadership, the site for everyone who wants to build a civilized place to work and bring back the taste, zest and satisfaction to leadership and life.

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    8 Simple Ways to Be a Better Listener

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    8 Simple Ways to Be a Better Listener

    How would you feel if you were sharing a personal story and noticed that the person to whom you were speaking wasn’t really listening? You probably wouldn’t be too thrilled.

    Unfortunately, that is the case for many people. Most individuals are not good listeners. They are good pretenders. The thing is, true listening requires work—more work than people are willing to invest. Quality conversation is about “give and take.” Most people, however, want to just give—their words, that is. Being on the receiving end as the listener may seem boring, but it’s essential.

    When you are attending to someone and paying attention to what they’re saying, it’s a sign of caring and respect. The hitch is that attending requires an act of will, which sometimes goes against what our minds naturally do—roaming around aimlessly and thinking about whatnot, instead of listening—the greatest act of thoughtfulness.

    Without active listening, people often feel unheard and unacknowledged. That’s why it’s important for everyone to learn how to be a better listener.

    What Makes People Poor Listeners?

    Good listening skills can be learned, but first, let’s take a look at some of the things that you might be doing that makes you a poor listener.

    1. You Want to Talk to Yourself

    Well, who doesn’t? We all have something to say, right? But when you are looking at someone pretending to be listening while, all along, they’re mentally planning all the amazing things they’re going to say, it is a disservice to the speaker.

    Yes, maybe what the other person is saying is not the most exciting thing in the world. Still, they deserve to be heard. You always have the ability to steer the conversation in another direction by asking questions.

    It’s okay to want to talk. It’s normal, even. Keep in mind, however, that when your turn does come around, you’ll want someone to listen to you.

    2. You Disagree With What Is Being Said

    This is another thing that makes you an inadequate listener—hearing something with which you disagree with and immediately tuning out. Then, you lie in wait so you can tell the speaker how wrong they are. You’re eager to make your point and prove the speaker wrong. You think that once you speak your “truth,” others will know how mistaken the speaker is, thank you for setting them straight, and encourage you to elaborate on what you have to say. Dream on.

    Disagreeing with your speaker, however frustrating that might be, is no reason to tune them out and ready yourself to spew your staggering rebuttal. By listening, you might actually glean an interesting nugget of information that you were previously unaware of.

    3. You Are Doing Five Other Things While You’re “Listening”

    It is impossible to listen to someone while you’re texting, reading, playing Sudoku, etc. But people do it all the time—I know I have.

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    I’ve actually tried to balance my checkbook while pretending to listen to the person on the other line. It didn’t work. I had to keep asking, “what did you say?” I can only admit this now because I rarely do it anymore. With work, I’ve succeeded in becoming a better listener. It takes a great deal of concentration, but it’s certainly worth it.

    If you’re truly going to listen, then you must: listen! M. Scott Peck, M.D., in his book The Road Less Travel, says, “you cannot truly listen to anyone and do anything else at the same time.” If you are too busy to actually listen, let the speaker know, and arrange for another time to talk. It’s simple as that!

    4. You Appoint Yourself as Judge

    While you’re “listening,” you decide that the speaker doesn’t know what they’re talking about. As the “expert,” you know more. So, what’s the point of even listening?

    To you, the only sound you hear once you decide they’re wrong is, “Blah, blah, blah, blah, blah!” But before you bang that gavel, just know you may not have all the necessary information. To do that, you’d have to really listen, wouldn’t you? Also, make sure you don’t judge someone by their accent, the way they sound, or the structure of their sentences.

    My dad is nearly 91. His English is sometimes a little broken and hard to understand. People wrongly assume that he doesn’t know what he’s talking about—they’re quite mistaken. My dad is a highly intelligent man who has English as his second language. He knows what he’s saying and understands the language perfectly.

    Keep that in mind when listening to a foreigner, or someone who perhaps has a difficult time putting their thoughts into words.

    Now, you know some of the things that make for an inferior listener. If none of the items above resonate with you, great! You’re a better listener than most.

    How To Be a Better Listener

    For conversation’s sake, though, let’s just say that maybe you need some work in the listening department, and after reading this article, you make the decision to improve. What, then, are some of the things you need to do to make that happen? How can you be a better listener?

    1. Pay Attention

    A good listener is attentive. They’re not looking at their watch, phone, or thinking about their dinner plans. They’re focused and paying attention to what the other person is saying. This is called active listening.

    According to Skills You Need, “active listening involves listening with all senses. As well as giving full attention to the speaker, it is important that the ‘active listener’ is also ‘seen’ to be listening—otherwise, the speaker may conclude that what they are talking about is uninteresting to the listener.”[1]

    As I mentioned, it’s normal for the mind to wander. We’re human, after all. But a good listener will rein those thoughts back in as soon as they notice their attention waning.

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    I want to note here that you can also “listen” to bodily cues. You can assume that if someone keeps looking at their watch or over their shoulder, their focus isn’t on the conversation. The key is to just pay attention.

    2. Use Positive Body Language

    You can infer a lot from a person’s body language. Are they interested, bored, or anxious?

    A good listener’s body language is open. They lean forward and express curiosity in what is being said. Their facial expression is either smiling, showing concern, conveying empathy, etc. They’re letting the speaker know that they’re being heard.

    People say things for a reason—they want some type of feedback. For example, you tell your spouse, “I had a really rough day!” and your husband continues to check his newsfeed while nodding his head. Not a good response.

    But what if your husband were to look up with questioning eyes, put his phone down, and say, “Oh, no. What happened?” How would feel, then? The answer is obvious.

    According to Alan Gurney,[2]

    “An active listener pays full attention to the speaker and ensures they understand the information being delivered. You can’t be distracted by an incoming call or a Facebook status update. You have to be present and in the moment.

    Body language is an important tool to ensure you do this. The correct body language makes you a better active listener and therefore more ‘open’ and receptive to what the speaker is saying. At the same time, it indicates that you are listening to them.”

    3. Avoid Interrupting the Speaker

    I am certain you wouldn’t want to be in the middle of a sentence only to see the other person holding up a finger or their mouth open, ready to step into your unfinished verbiage. It’s rude and causes anxiety. You would, more than likely, feel a need to rush what you’re saying just to finish your sentence.

    Interrupting is a sign of disrespect. It is essentially saying, “what I have to say is much more important than what you’re saying.” When you interrupt the speaker, they feel frustrated, hurried, and unimportant.

    Interrupting a speaker to agree, disagree, argue, etc., causes the speaker to lose track of what they are saying. It’s extremely frustrating. Whatever you have to say can wait until the other person is done.

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    Be polite and wait your turn!

    4. Ask Questions

    Asking questions is one of the best ways to show you’re interested. If someone is telling you about their ski trip to Mammoth, don’t respond with, “that’s nice.” That would show a lack of interest and disrespect. Instead, you can ask, “how long have you been skiing?” “Did you find it difficult to learn?” “What was your favorite part of the trip?” etc. The person will think highly of you and consider you a great conversationalist just by you asking a few questions.

    5. Just Listen

    This may seem counterintuitive. When you’re conversing with someone, it’s usually back and forth. On occasion, all that is required of you is to listen, smile, or nod your head, and your speaker will feel like they’re really being heard and understood.

    I once sat with a client for 45 minutes without saying a word. She came into my office in distress. I had her sit down, and then she started crying softly. I sat with her—that’s all I did. At the end of the session, she stood, told me she felt much better, and then left.

    I have to admit that 45 minutes without saying a word was tough. But she didn’t need me to say anything. She needed a safe space in which she could emote without interruption, judgment, or me trying to “fix” something.

    6. Remember and Follow Up

    Part of being a great listener is remembering what the speaker has said to you, then following up with them.

    For example, in a recent conversation you had with your co-worker Jacob, he told you that his wife had gotten a promotion and that they were contemplating moving to New York. The next time you run into Jacob, you may want to say, “Hey, Jacob! Whatever happened with your wife’s promotion?” At this point, Jacob will know you really heard what he said and that you’re interested to see how things turned out. What a gift!

    According to new research, “people who ask questions, particularly follow-up questions, may become better managers, land better jobs, and even win second dates.”[3]

    It’s so simple to show you care. Just remember a few facts and follow up on them. If you do this regularly, you will make more friends.

    7. Keep Confidential Information Confidential

    If you really want to be a better listener, listen with care. If what you’re hearing is confidential, keep it that way, no matter how tempting it might be to tell someone else, especially if you have friends in common. Being a good listener means being trustworthy and sensitive with shared information.

    Whatever is told to you in confidence is not to be revealed. Assure your speaker that their information is safe with you. They will feel relieved that they have someone with whom they can share their burden without fear of it getting out.

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    Keeping someone’s confidence helps to deepen your relationship. Also, “one of the most important elements of confidentiality is that it helps to build and develop trust. It potentially allows for the free flow of information between the client and worker and acknowledges that a client’s personal life and all the issues and problems that they have belong to them.”[4]

    Be like a therapist: listen and withhold judgment.

    NOTE: I must add here that while therapists keep everything in a session confidential, there are exceptions:

    1. If the client may be an immediate danger to himself or others.
    2. If the client is endangering a population that cannot protect itself, such as in the case of a child or elder abuse.

    8. Maintain Eye Contact

    When someone is talking, they are usually saying something they consider meaningful. They don’t want their listener reading a text, looking at their fingernails, or bending down to pet a pooch on the street. A speaker wants all eyes on them. It lets them know that what they’re saying has value.

    Eye contact is very powerful. It can relay many things without anything being said. Currently, it’s more important than ever with the Covid-19 Pandemic. People can’t see your whole face, but they can definitely read your eyes.

    By eye contact, I don’t mean a hard, creepy stare—just a gaze in the speaker’s direction will do. Make it a point the next time you’re in a conversation to maintain eye contact with your speaker. Avoid the temptation to look anywhere but at their face. I know it’s not easy, especially if you’re not interested in what they’re talking about. But as I said, you can redirect the conversation in a different direction or just let the person know you’ve got to get going.

    Final Thoughts

    Listening attentively will add to your connection with anyone in your life. Now, more than ever, when people are so disconnected due to smartphones and social media, listening skills are critical.

    You can build better, more honest, and deeper relationships by simply being there, paying attention, and asking questions that make the speaker feel like what they have to say matters.

    And isn’t that a great goal? To make people feel as if they matter? So, go out and start honing those listening skills. You’ve got two great ears. Now use them!

    More Tips on How to Be a Better Listener

    Featured photo credit: Joshua Rodriguez via unsplash.com

    Reference

    [1] Skills You Need: Active Listening
    [2] Filtered: Body language for active listening
    [3] Forbes: People Will Like You More If You Start Asking Follow-up Questions
    [4] TAFE NSW Sydney eLearning Moodle: Confidentiality

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