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Review: Leo Babauta’s Ebook "Zen to Done"

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Review: Leo Babauta’s Ebook "Zen to Done"
Floating Leaf

    David Allen’s book Getting Things Done has become a classic of personal productivity, but not everyone finds his simple “what’s the next action” philosophy fully compatible with their lives. Allen himself admits that the book is directed specifically at business executives and may not fit everyone’s needs perfectly, and sites like lifehack.org, 43 Folders, and others in the personal productivity blogosphere, have dedicated a lot of time and pixels to working out some of the tweaks and workarounds needed to make Allen’s GTD system apply to their readers’ lives.

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    ZTD cover

      Leo Babauta has spent the last year publicly fine-tuning his take on GTD, as a contributor here at lifehack.org and at the excellent Zen Habits. Now, he’s taken all he’s learned and rolled it up into his own system, “Zen to Done”, available as an ebook for $9.50 through his site. Zen to Done combines the task management aspects GTD with the goal-setting and prioritization methods advocated by Stephen Covey, along with Leo’s own “special sauce”.

      It sounds complicated, but it’s really not at all; in fact, if anything, Babauta has managed to simplify GTD even more, reducing it to 10 very doable habits — and even offering a 4-point “Simple ZTD” system that’s even easier! The idea is to develop not only the ideas we need to be more productive but to invest ourselves in transforming these ideas into habits, things that are just a natural part of our everyday routines. If you learn one habit a month, says Babauta, by the end of a year you’ll be amazingly more productive — not a bad deal for a year’s commitment.

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      ZTD consists, as I said, of 10 habits:

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      • Collect: Set up a limited number of inboxes — a tray on your desk, your email — and collect everything in those few places. Use a Moleskine, stack of index cards, or other easy-to-use (for you) device to capture and record thoughts, todo-list items, phone numbers, and other things you want to remember throughout the day.
      • Process: Go through your inboxes and decide what to do with each item — throw it out, get someone else to do it, do it yourself, do it later, or keep it as reference. Do this until your inbox is empty. Tomorrow, do it again. GTD’ers will recognize this as the essential core of the GTD system.
      • Plan: Spend some time at the beginning of each week deciding what your “Big Rocks” are for the coming week, the major projects you want to work on. Each morning (or the night before) list the three most important tasks (MITs) you want to accomplish that day. Put them at the top of your todo list, and do them.
      • Do: This is the core of ZTD — filling in what Babauta sees as a weak spot in Allen’s GTD system. Choose an MIT, give yourself large blocks of time without distractions (email, phone, any program you don’t need for the task at hand), and plug away until a) time’s up, or b) you’re done.
      • Simple, trusted system: Babauta’s advice for setting up a system you can live with — without fiddling and adding layers of complexity. Babauta uses a few web apps, a Moleskine, a calendar, and a set of files, but says whatever works without getting in your way is fine.
      • Organize: Keep everything in a place that’s logical and reduces the energy you need to a) find and use it, and b) put it back.
      • Review: The downfall of many a GTD’er, ZTD’s review simplifies the weekly review while extending it to include goal-setting: one long-term and one short-term at a time. This is an interesting thread through the whole system — instead of 10 5-year goals, Babauta advocates sticking to one big goal for the year, and working it until it’s done before moving onto another goal. This helps keep your head straight and your motivation high, with a string of successes to look back on instead of a bunch of successes in the future to look forward to.
      • Simplify: The notion of limiting the number of big goals you have at any given time fits in well with Babauta’s constant refrain of “simplify” — eliminate unnecessary tasks from your lists, minimize your commitments, reduce the number of things (goals, RSS feeds, emails, whatever) that demand your attention at any given moment.
      • Routine: This habit and the next are “optional”, according to Babauta — they’re more like principles than habits. And yet, they seem like the real core of the system. Set up daily and weekly routines, so that collecting, processing, planning, and doing become second-nature and everything just flows. Minimize unnecessary surprises so you can focus on getting everything done with a clear mind and an easy heart. That’s Zen!
      • Find Your Passion: Find something you’re passionate about doing — your calling, if you will — and forget the rest. Who needs to push themselves to do the things they love most in the world to do? Although Babauta comes across as slightly naive in pushing his readers to pursue a career doing what they love (“if you really put in the work, you’ll achieve your dreams someday” sounds suspiciously light next to the hard-headed practical advice we find throughout the rest of the book), this passion is the gist of all this personal productivity stuff — get the stuff you have to do out of the way so you can focus on what you want to do.

      There’s much more to ZTD than what I’ve listed above — it really is a phenomenal thing that Babauta has produced. The book is well-designed (though there are a few annoying typos and grammatical errors here and there) and very well-written; Babauta’s advice comes across more as a friend or trusted mentor telling you his secrets than as a “productivity expert” spelling out The Rules.

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      My only real complaint is that there’s no way to order the book in hard copy — it’s the kind of work you’re going to want to return to again and again, and a nice copy that could sit on your shelf next to David Allen and Steven Covey would be nice, even at slightly more cost. With easy print-on-demand services readily available, I hope Babauta will take the next step and offer this as a physical book soon. Oh, and Leo, did I mention a physical book is far more “giftable”?

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      Highly recommended.

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        Disclaimer: Leo Babauta wrote for lifehack.org until June of 2007. However, I do not know Leo, nor have I had any contact with him. I started writing for lifehack.org in July of 2007.

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        8 Simple Ways to Be a Better Listener

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        8 Simple Ways to Be a Better Listener

        How would you feel if you were sharing a personal story and noticed that the person to whom you were speaking wasn’t really listening? You probably wouldn’t be too thrilled.

        Unfortunately, that is the case for many people. Most individuals are not good listeners. They are good pretenders. The thing is, true listening requires work—more work than people are willing to invest. Quality conversation is about “give and take.” Most people, however, want to just give—their words, that is. Being on the receiving end as the listener may seem boring, but it’s essential.

        When you are attending to someone and paying attention to what they’re saying, it’s a sign of caring and respect. The hitch is that attending requires an act of will, which sometimes goes against what our minds naturally do—roaming around aimlessly and thinking about whatnot, instead of listening—the greatest act of thoughtfulness.

        Without active listening, people often feel unheard and unacknowledged. That’s why it’s important for everyone to learn how to be a better listener.

        What Makes People Poor Listeners?

        Good listening skills can be learned, but first, let’s take a look at some of the things that you might be doing that makes you a poor listener.

        1. You Want to Talk to Yourself

        Well, who doesn’t? We all have something to say, right? But when you are looking at someone pretending to be listening while, all along, they’re mentally planning all the amazing things they’re going to say, it is a disservice to the speaker.

        Yes, maybe what the other person is saying is not the most exciting thing in the world. Still, they deserve to be heard. You always have the ability to steer the conversation in another direction by asking questions.

        It’s okay to want to talk. It’s normal, even. Keep in mind, however, that when your turn does come around, you’ll want someone to listen to you.

        2. You Disagree With What Is Being Said

        This is another thing that makes you an inadequate listener—hearing something with which you disagree with and immediately tuning out. Then, you lie in wait so you can tell the speaker how wrong they are. You’re eager to make your point and prove the speaker wrong. You think that once you speak your “truth,” others will know how mistaken the speaker is, thank you for setting them straight, and encourage you to elaborate on what you have to say. Dream on.

        Disagreeing with your speaker, however frustrating that might be, is no reason to tune them out and ready yourself to spew your staggering rebuttal. By listening, you might actually glean an interesting nugget of information that you were previously unaware of.

        3. You Are Doing Five Other Things While You’re “Listening”

        It is impossible to listen to someone while you’re texting, reading, playing Sudoku, etc. But people do it all the time—I know I have.

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        I’ve actually tried to balance my checkbook while pretending to listen to the person on the other line. It didn’t work. I had to keep asking, “what did you say?” I can only admit this now because I rarely do it anymore. With work, I’ve succeeded in becoming a better listener. It takes a great deal of concentration, but it’s certainly worth it.

        If you’re truly going to listen, then you must: listen! M. Scott Peck, M.D., in his book The Road Less Travel, says, “you cannot truly listen to anyone and do anything else at the same time.” If you are too busy to actually listen, let the speaker know, and arrange for another time to talk. It’s simple as that!

        4. You Appoint Yourself as Judge

        While you’re “listening,” you decide that the speaker doesn’t know what they’re talking about. As the “expert,” you know more. So, what’s the point of even listening?

        To you, the only sound you hear once you decide they’re wrong is, “Blah, blah, blah, blah, blah!” But before you bang that gavel, just know you may not have all the necessary information. To do that, you’d have to really listen, wouldn’t you? Also, make sure you don’t judge someone by their accent, the way they sound, or the structure of their sentences.

        My dad is nearly 91. His English is sometimes a little broken and hard to understand. People wrongly assume that he doesn’t know what he’s talking about—they’re quite mistaken. My dad is a highly intelligent man who has English as his second language. He knows what he’s saying and understands the language perfectly.

        Keep that in mind when listening to a foreigner, or someone who perhaps has a difficult time putting their thoughts into words.

        Now, you know some of the things that make for an inferior listener. If none of the items above resonate with you, great! You’re a better listener than most.

        How To Be a Better Listener

        For conversation’s sake, though, let’s just say that maybe you need some work in the listening department, and after reading this article, you make the decision to improve. What, then, are some of the things you need to do to make that happen? How can you be a better listener?

        1. Pay Attention

        A good listener is attentive. They’re not looking at their watch, phone, or thinking about their dinner plans. They’re focused and paying attention to what the other person is saying. This is called active listening.

        According to Skills You Need, “active listening involves listening with all senses. As well as giving full attention to the speaker, it is important that the ‘active listener’ is also ‘seen’ to be listening—otherwise, the speaker may conclude that what they are talking about is uninteresting to the listener.”[1]

        As I mentioned, it’s normal for the mind to wander. We’re human, after all. But a good listener will rein those thoughts back in as soon as they notice their attention waning.

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        I want to note here that you can also “listen” to bodily cues. You can assume that if someone keeps looking at their watch or over their shoulder, their focus isn’t on the conversation. The key is to just pay attention.

        2. Use Positive Body Language

        You can infer a lot from a person’s body language. Are they interested, bored, or anxious?

        A good listener’s body language is open. They lean forward and express curiosity in what is being said. Their facial expression is either smiling, showing concern, conveying empathy, etc. They’re letting the speaker know that they’re being heard.

        People say things for a reason—they want some type of feedback. For example, you tell your spouse, “I had a really rough day!” and your husband continues to check his newsfeed while nodding his head. Not a good response.

        But what if your husband were to look up with questioning eyes, put his phone down, and say, “Oh, no. What happened?” How would feel, then? The answer is obvious.

        According to Alan Gurney,[2]

        “An active listener pays full attention to the speaker and ensures they understand the information being delivered. You can’t be distracted by an incoming call or a Facebook status update. You have to be present and in the moment.

        Body language is an important tool to ensure you do this. The correct body language makes you a better active listener and therefore more ‘open’ and receptive to what the speaker is saying. At the same time, it indicates that you are listening to them.”

        3. Avoid Interrupting the Speaker

        I am certain you wouldn’t want to be in the middle of a sentence only to see the other person holding up a finger or their mouth open, ready to step into your unfinished verbiage. It’s rude and causes anxiety. You would, more than likely, feel a need to rush what you’re saying just to finish your sentence.

        Interrupting is a sign of disrespect. It is essentially saying, “what I have to say is much more important than what you’re saying.” When you interrupt the speaker, they feel frustrated, hurried, and unimportant.

        Interrupting a speaker to agree, disagree, argue, etc., causes the speaker to lose track of what they are saying. It’s extremely frustrating. Whatever you have to say can wait until the other person is done.

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        Be polite and wait your turn!

        4. Ask Questions

        Asking questions is one of the best ways to show you’re interested. If someone is telling you about their ski trip to Mammoth, don’t respond with, “that’s nice.” That would show a lack of interest and disrespect. Instead, you can ask, “how long have you been skiing?” “Did you find it difficult to learn?” “What was your favorite part of the trip?” etc. The person will think highly of you and consider you a great conversationalist just by you asking a few questions.

        5. Just Listen

        This may seem counterintuitive. When you’re conversing with someone, it’s usually back and forth. On occasion, all that is required of you is to listen, smile, or nod your head, and your speaker will feel like they’re really being heard and understood.

        I once sat with a client for 45 minutes without saying a word. She came into my office in distress. I had her sit down, and then she started crying softly. I sat with her—that’s all I did. At the end of the session, she stood, told me she felt much better, and then left.

        I have to admit that 45 minutes without saying a word was tough. But she didn’t need me to say anything. She needed a safe space in which she could emote without interruption, judgment, or me trying to “fix” something.

        6. Remember and Follow Up

        Part of being a great listener is remembering what the speaker has said to you, then following up with them.

        For example, in a recent conversation you had with your co-worker Jacob, he told you that his wife had gotten a promotion and that they were contemplating moving to New York. The next time you run into Jacob, you may want to say, “Hey, Jacob! Whatever happened with your wife’s promotion?” At this point, Jacob will know you really heard what he said and that you’re interested to see how things turned out. What a gift!

        According to new research, “people who ask questions, particularly follow-up questions, may become better managers, land better jobs, and even win second dates.”[3]

        It’s so simple to show you care. Just remember a few facts and follow up on them. If you do this regularly, you will make more friends.

        7. Keep Confidential Information Confidential

        If you really want to be a better listener, listen with care. If what you’re hearing is confidential, keep it that way, no matter how tempting it might be to tell someone else, especially if you have friends in common. Being a good listener means being trustworthy and sensitive with shared information.

        Whatever is told to you in confidence is not to be revealed. Assure your speaker that their information is safe with you. They will feel relieved that they have someone with whom they can share their burden without fear of it getting out.

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        Keeping someone’s confidence helps to deepen your relationship. Also, “one of the most important elements of confidentiality is that it helps to build and develop trust. It potentially allows for the free flow of information between the client and worker and acknowledges that a client’s personal life and all the issues and problems that they have belong to them.”[4]

        Be like a therapist: listen and withhold judgment.

        NOTE: I must add here that while therapists keep everything in a session confidential, there are exceptions:

        1. If the client may be an immediate danger to himself or others.
        2. If the client is endangering a population that cannot protect itself, such as in the case of a child or elder abuse.

        8. Maintain Eye Contact

        When someone is talking, they are usually saying something they consider meaningful. They don’t want their listener reading a text, looking at their fingernails, or bending down to pet a pooch on the street. A speaker wants all eyes on them. It lets them know that what they’re saying has value.

        Eye contact is very powerful. It can relay many things without anything being said. Currently, it’s more important than ever with the Covid-19 Pandemic. People can’t see your whole face, but they can definitely read your eyes.

        By eye contact, I don’t mean a hard, creepy stare—just a gaze in the speaker’s direction will do. Make it a point the next time you’re in a conversation to maintain eye contact with your speaker. Avoid the temptation to look anywhere but at their face. I know it’s not easy, especially if you’re not interested in what they’re talking about. But as I said, you can redirect the conversation in a different direction or just let the person know you’ve got to get going.

        Final Thoughts

        Listening attentively will add to your connection with anyone in your life. Now, more than ever, when people are so disconnected due to smartphones and social media, listening skills are critical.

        You can build better, more honest, and deeper relationships by simply being there, paying attention, and asking questions that make the speaker feel like what they have to say matters.

        And isn’t that a great goal? To make people feel as if they matter? So, go out and start honing those listening skills. You’ve got two great ears. Now use them!

        More Tips on How to Be a Better Listener

        Featured photo credit: Joshua Rodriguez via unsplash.com

        Reference

        [1] Skills You Need: Active Listening
        [2] Filtered: Body language for active listening
        [3] Forbes: People Will Like You More If You Start Asking Follow-up Questions
        [4] TAFE NSW Sydney eLearning Moodle: Confidentiality

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