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MobileMe: A Review of Apple’s .Mac Descendant

MobileMe: A Review of Apple’s .Mac Descendant

MobileMe Login Page

    It’s been a rocky start for Apple’s MobileMe, but things look like they’re settling down now and the service is, for the most part, chugging along. If you’re an optimist, the botched launch wasn’t such a bad thing after all, with Apple issuing free trial periods of up to four months before the subscription fee kicks in for affected users.

    I’ve been lucky—I haven’t had to put up with any of the teething problems since I signed up for my account a few days ago. Though I suppose you could call that unlucky, since it means I’ve only got a 60 day trial period.

    The main complaint about MobileMe has been that Apple billed it as a perfect push solution for all platforms, which turned out to be untrue and Apple quickly changed its tune. If you didn’t hear already, the original claim was that MobileMe would push to and from your Mac, PC, iPhone and the cloud. Unfortunately, Macs and PC can’t do push with MobileMe, whether it’s to push information out or to receive pushed data.

    This is really bad form, and seems to me like a case of Apple saying “if you don’t explicitly say anything, it’s not lying,” but they’ve since retracted their claims and despite my disappointment it’s not going to affect the outcome of this review.

    Registration

    Registration was quick and easy. Enter some personal details and billing information, and you’re done. Go to me.com and log in.

    Unfortunately for some, it wasn’t such a simple process when Apple charged the full service fee to credit and debit cards rather than just charging the $1 needed to verify the card. This issue has since (we hope!) been fixed.

    Mail

    Mail

      The MobileMe Mail offering looks good. That’s probably the best thing I can say about it.

      At a basic level, it does the job. You can send and receive email, (manually) sort it into folders, flag messages, and contribute to the mass of people who send ten thousand forwards a day. It’s so advanced it has a forward feature, but that’s where the technological wonder really stops.

      Does it surprise anyone but me that a $99 offering that uses push technology, of all things, doesn’t even have a filtering system? It doesn’t even have the basic Rules functionality of Apple Mail on the desktop. This is ridiculous. It pretty much makes MobileMe’s mail component unusable for anyone interested in productivity.

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      But the interface is well-designed. It’s intuitive and easy to use despite its utter minimalism, and everything is at most two or three clicks away. If there were filters and rules, I could see myself using this app. I’m a fan of the Quick Reply feature. If you don’t want a pop-up window with the full-featured composer you can click the Quick Reply button in the list view and have a simple overlay appear with a text box, and three options: Reply All, Cancel and Save. Very cool.

      Like many, I’m not too impressed with the lack of built-in Send As capability. Especially with 10 GB of storage, which trumps Gmail’s 6 GB, I want to have a central, consolidated email control center.

      Contacts

        I like Contacts. It’s much like Address Book on the Mac, and it’s pleasantly simple without sacrificing the functionality you need.

        Dustin asked me which system I use to manage contacts a few weeks ago. At the time I wasn’t happy with anything I’d tried, so I basically let my contacts rot in disorganization. Granted, this had never presented a problem, hence the continued disorganization, but now I’ve found a solution I’m enjoying that keeps my contacts synced across the board.

        That was the main problem before: how could I have my contacts synced on my Macs, on PCs and on my Windows Mobile phone? I don’t have a Win Mobile phone anymore—I was going to trade it in for an iPhone, but it must have seen it coming because the screen cracked suddenly and inexplicably. Regardless, you could still sync MobileMe contacts with Windows Mobile through Outlook and ActiveSync.

        Unlike Mail, Contacts has one feature that actually surpasses the desktop version’s equivalent: you can get an overlay Google Maps view of the address in any contact entry (as long as it has an address entered, of course). The closest you get in the desktop Address Book is a Google Map that opens up in your browser. No in-app overlays to be found.

        Push on the contacts between the iPhone and the cloud is flawless. That goes for Mail and Calendar too, I should add. I did some tests with various contact details, including grabbing a photo from MobileSafari, adding it as a contact’s display picture on the iPhone and then checking the cloud straight after. It was pretty damn instant.

        Of course, the big let down for push lovers is that it doesn’t work with the PC or Mac at this point, and contacts is the only app where I really would love complete, multi-directional push to occur. That said, the desktop synchronization had no problems.

        Calendar

          I don’t really use iCal a whole lot. I once did, for a task list I managed through Anxiety anyway. Now I use paper for my task list and I never enter appointments into a calendar, so this isn’t something that was a big deal for me either way, except for one thing I’ll talk about in a moment. My usage of the calendar may change now that I’ve got an iPhone, though.

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          All that said, the MobileMe app is good—it’s probably the most similar of the three main apps compared to their desktop siblings. The way you enter events is the same as in iCal—dragging a selection on the calendar itself—though it could be a little smoother. The animation and creation of the event is slow and sluggish, at least for me.

          The killer is that I use iCal for one thing and one thing alone, and it’s not included in Calendar: calendar subscriptions.

          Everything else is almost identical. But if you want subscriptions you’ve got no options other than to export your subscription from iCal as a hard, static calendar. What’s the point?

          Of course, this also means you can’t share your calendar; no subscription option, and no web-based “sharing” option has been made available either. And in that vein, you can’t send email invitations. If you want any kind of collaborative calendar, stick to Google’s. If you just want to pile your own appointments in, you’ll be fine.

          Gallery

            Gallery is a nice photo storage and sharing option. It’s probably the least used of the apps for me, since I’m not much into photography nor into the idea of sharing those I do take. But for the purposes of product testing I did give it a workout.

            Using my iPhone and iPhoto, sending photos up to the cloud was easy and uncomplicated. It’s also a pretty simple matter to upload photos from the web interface, but I think the uploading aspect of this app is really built around your use of an iPhone or iPhoto and it’s much more pleasant to upload files that way.

            The URL for sharing an album or a photo with others is located in the dashboard or “dock” that occupies the top of the MobileMe suite. This is really a matter of copy, paste and send: showing your photos to others in a semi-private environment is easy. If you want a public and social photo-sharing environment, get to Flickr. I personally love this because I (personally) think Flickr is evil and privacy-shattering, and shouldn’t be used by anyone but actual photographers or people who take photos of themselves and nobody else. ;)

            This app certainly had fewer disappointing let-downs than the others.

            iDisk

              iDisk is nice and snappy on my Mac, and the web interface is not much different to the Finder interface. I can’t compare iDisk with MobileMe to the .Mac version because I never used it, but I think I’m going to start using it a lot in the months to come.

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              The preset folder structure is pretty handy because a) it mirrors the folders commonly used on your Mac and b) if there wasn’t a preset folder structure I’m certain most people would just dump a mess of files in there and never clean them up. Perhaps they still do.

              Right-clicking a file allows you to rename it—that’s a nice touch, since renaming files through a web interface is usually a pain. Like the Gallery, iDisk offers some pretty good sharing features which include integration with Contacts.

              Deal-breakers

              1. Lack of filtering – for the average reader of a blog like Lifehack, the lack of filtering capability is going to be a total deal-breaker. It’s incredibly irritating not to have this most basic of capabilities in a US$99 package, when that capability can be found in pretty much every single free mail account on the web.

              2. International prices – what has annoyed me and many Australians is that this product is being sold to Aussies well above the exchange rate. There’s practically no difference between our currencies and we’re expected to pay $20 more. I’m sure many of you in countries other than the US can sympathize.

              I know it’s a not a huge amount of money (for most people, anyway), but it’s a matter of principle.

              Hey, guess what Apple? There is a world outside of America. And since MobileMe is a solely digital offering there’s really no excuse.

              Not that there’s any way to excuse a $700 premium like the one on the MacBook Air. If you’re someone who makes decisions based on principle, this may be enough to turn you off.  But enough ranting—back to MobileMe.

              3. It’s not a “digital control center” – for a $99 package that bills itself as your life on the cloud, with apps for mail, contacts and calendar, I think the mail offering needs to be much more flexible (I’m talking way beyond mere filters) and it needs to offer plenty more options for information consolidation. I love Gmail because I can run every single one of my email accounts from one webmail interface without appearing liek I use one free email address.

              There are cases where it’s totally inappropriate and unprofessional to use an address like jfalconer@me.com (not the real address, so don’t bother trying it), and MobileMe offers no alternative. I can’t consolidate accounts and send-as with them as smoothly as I can with Gmail.

              4. Calendar can’t do subscriptions – the only way I ever remember anyone’s birthday is thanks to my iCal subscription. It’s tough to admit, but true. Geni.com, which I reviewed many months ago, would do the trick if it didn’t happen to tell me the day after because of time zone problems. So I depend on an iCal subscription that generates a calendar from the birthdays I’ve listed in my Address Book contacts.

              I could always take the route of not giving a damn, but I’m not sure my son would be too happy with the sudden lack of wallet-emptying birthday gifts.

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              If the product were free, none of these would really be deal breakers because there’d be no risk in using the service. You could use the calendar and contact syncing and nothing else, and still be happy with the purchase. But the mail, while very aesthetically pleasing, is totally useless without even basic filtering and built-in Send As features.

              Best Outcomes for Productivity

              I wish I could say that somehow, having push functionality is productivity-enhancing. But really, it’s just something cool to show geeky friends, who won’t care because it’s old tech anyway, and it’s a minor convenience. Push isn’t a magic bullet, and chances are it’ll actually decrease your productivity in the case of email. There’s nothing productivity-detracting about calendar or contact push, but if your main email account is interrupting you every single time you get a message, odds are you’ll never get work done.

              At the end of the day, the optimal outcome is the convenience of not having to worry about how up-to-date your iPhone’s contacts are.

              I have to say the best thing productivity-wise that came out of setting up MobileMe is that it forced me to clean up and organize my contacts. Well, it was also because for the first time ever I have a phone that synchronizes with Address Book.

              Verdict

              If having smooth sync between all your computers for calendar and contact data is important to you, then MobileMe may be worth the money.

              Also, if having a push email account sounds like a good idea even without filtering, then go for it. Especially if you don’t have access to an Exchange server (like most of us), and don’t even suggest Yahoo! Mail. That’s not real email. ;)

              I can see how this very limited email account’s push capabilities could be useful for me—give the address to a select few people who I can trust to follow “the rules” about email usage so they can contact me when something really does need my immediate attention.

              But as we all know, most people don’t know how to tell the difference between items that require immediate attention and items that don’t. Every “emergency” or “important phone call” is just an excuse to wag chins and get a good tongue workout.

              My verdict is that the service is functional and useful in most departments, except for email which needs a lot of work before power users can get any use at all from it. Heck, even intermediate users won’t be happy, assuming that a beginner is someone who reads spam with keen interest.

              I’ll stick with the two-month trial for now. The contact sync is convenient enough that if even one of the deal-breakers listed above is fixed and the service and uptime is good during the trial, I’ll pay the cash.

              More by this author

              Joel Falconer

              Editor, content marketer, product manager and writer with 12+ years of experience in the startup, design and tech digital media industries.

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              Last Updated on September 16, 2019

              How to Stop Procrastinating: 11 Practical Ways for Procrastinators

              How to Stop Procrastinating: 11 Practical Ways for Procrastinators

              You have a deadline looming. However, instead of doing your work, you are fiddling with miscellaneous things like checking email, social media, watching videos, surfing blogs and forums. You know you should be working, but you just don’t feel like doing anything.

              We are all familiar with the procrastination phenomenon. When we procrastinate, we squander away our free time and put off important tasks we should be doing them till it’s too late. And when it is indeed too late, we panic and wish we got started earlier.

              The chronic procrastinators I know have spent years of their life looped in this cycle. Delaying, putting off things, slacking, hiding from work, facing work only when it’s unavoidable, then repeating this loop all over again. It’s a bad habit that eats us away and prevents us from achieving greater results in life.

              Don’t let procrastination take over your life. Here, I will share my personal steps on how to stop procrastinating. These 11 steps will definitely apply to you too:

              1. Break Your Work into Little Steps

              Part of the reason why we procrastinate is because subconsciously, we find the work too overwhelming for us. Break it down into little parts, then focus on one part at the time. If you still procrastinate on the task after breaking it down, then break it down even further. Soon, your task will be so simple that you will be thinking “gee, this is so simple that I might as well just do it now!”.

              For example, I’m currently writing a new book (on How to achieve anything in life). Book writing at its full scale is an enormous project and can be overwhelming. However, when I break it down into phases such as –

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              • (1) Research
              • (2) Deciding the topic
              • (3) Creating the outline
              • (4) Drafting the content
              • (5) Writing Chapters #1 to #10,
              • (6) Revision
              • (7) etc.

              Suddenly it seems very manageable. What I do then is to focus on the immediate phase and get it done to my best ability, without thinking about the other phases. When it’s done, I move on to the next.

              2. Change Your Environment

              Different environments have different impact on our productivity. Look at your work desk and your room. Do they make you want to work or do they make you want to snuggle and sleep? If it’s the latter, you should look into changing your workspace.

              One thing to note is that an environment that makes us feel inspired before may lose its effect after a period of time. If that’s the case, then it’s time to change things around. Refer to Steps #2 and #3 of 13 Strategies To Jumpstart Your Productivity, which talks about revamping your environment and workspace.

              3. Create a Detailed Timeline with Specific Deadlines

              Having just 1 deadline for your work is like an invitation to procrastinate. That’s because we get the impression that we have time and keep pushing everything back, until it’s too late.

              Break down your project (see tip #1), then create an overall timeline with specific deadlines for each small task. This way, you know you have to finish each task by a certain date. Your timelines must be robust, too – i.e. if you don’t finish this by today, it’s going to jeopardize everything else you have planned after that. This way it creates the urgency to act.

              My goals are broken down into monthly, weekly, right down to the daily task lists, and the list is a call to action that I must accomplish this by the specified date, else my goals will be put off.

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              Here’re more tips on setting deadlines: 22 Tips for Effective Deadlines

              4. Eliminate Your Procrastination Pit-Stops

              If you are procrastinating a little too much, maybe that’s because you make it easy to procrastinate.

              Identify your browser bookmarks that take up a lot of your time and shift them into a separate folder that is less accessible. Disable the automatic notification option in your email client. Get rid of the distractions around you.

              I know some people will out of the way and delete or deactivate their facebook accounts. I think it’s a little drastic and extreme as addressing procrastination is more about being conscious of our actions than counteracting via self-binding methods, but if you feel that’s what’s needed, go for it.

              5. Hang out with People Who Inspire You to Take Action

              I’m pretty sure if you spend just 10 minutes talking to Steve Jobs or Bill Gates, you’ll be more inspired to act than if you spent the 10 minutes doing nothing. The people we are with influence our behaviors. Of course spending time with Steve Jobs or Bill Gates every day is probably not a feasible method, but the principle applies — The Hidden Power of Every Single Person Around You

              Identify the people, friends or colleagues who trigger you – most likely the go-getters and hard workers – and hang out with them more often. Soon you will inculcate their drive and spirit too.

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              As a personal development blogger, I “hang out” with inspiring personal development experts by reading their blogs and corresponding with them regularly via email and social media. It’s communication via new media and it works all the same.

              6. Get a Buddy

              Having a companion makes the whole process much more fun. Ideally, your buddy should be someone who has his/her own set of goals. Both of you will hold each other accountable to your goals and plans. While it’s not necessary for both of you to have the same goals, it’ll be even better if that’s the case, so you can learn from each other.

              I have a good friend whom I talk to regularly, and we always ask each other about our goals and progress in achieving those goals. Needless to say, it spurs us to keep taking action.

              7. Tell Others About Your Goals

              This serves the same function as #6, on a larger scale. Tell all your friends, colleagues, acquaintances and family about your projects. Now whenever you see them, they are bound to ask you about your status on those projects.

              For example, sometimes I announce my projects on The Personal Excellence Blog, Twitter and Facebook, and my readers will ask me about them on an ongoing basis. It’s a great way to keep myself accountable to my plans.

              8. Seek out Someone Who Has Already Achieved the Outcome

              What is it you want to accomplish here, and who are the people who have accomplished this already? Go seek them out and connect with them. Seeing living proof that your goals are very well achievable if you take action is one of the best triggers for action.

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              9. Re-Clarify Your Goals

              If you have been procrastinating for an extended period of time, it might reflect a misalignment between what you want and what you are currently doing. Often times, we outgrow our goals as we discover more about ourselves, but we don’t change our goals to reflect that.

              Get away from your work (a short vacation will be good, else just a weekend break or staycation will do too) and take some time to regroup yourself. What exactly do you want to achieve? What should you do to get there? What are the steps to take? Does your current work align with that? If not, what can you do about it?

              10. Stop Over-Complicating Things

              Are you waiting for a perfect time to do this? That maybe now is not the best time because of X, Y, Z reasons? Ditch that thought because there’s never a perfect time. If you keep waiting for one, you are never going to accomplish anything.

              Perfectionism is one of the biggest reasons for procrastination. Read more about why perfectionist tendencies can be a bane than a boon: Why Being A Perfectionist May Not Be So Perfect.

              11. Get a Grip and Just Do It

              At the end, it boils down to taking action. You can do all the strategizing, planning and hypothesizing, but if you don’t take action, nothing’s going to happen. Occasionally, I get readers and clients who keep complaining about their situations but they still refuse to take action at the end of the day.

              Reality check:

              I have never heard anyone procrastinate their way to success before and I doubt it’s going to change in the near future.  Whatever it is you are procrastinating on, if you want to get it done, you need to get a grip on yourself and do it.

              More About Procrastination

              Featured photo credit: Malvestida Magazine via unsplash.com

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