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How to Lead People for Results

How to Lead People for Results

    In a recent conversation I was told, “Leadership is about managing time and getting things done.” I couldn’t disagree more.

    In my role at the Free Articulator, I manage and lead writers and editors every day. It has been said in the past that trying to manage artists (and all of our writers are) is a very difficult task. I can’t honestly disagree with that. The following is a recount of the experience I’ve gained thus far in building teams that do the work.

    My response to the aforementioned person was this: leadership is about giving your people the tools to succeed.

    Developing Relationships: The Right Foundation

    I have met, and worked for, people who believed that a certain level of separation between themselves and their employees will make a better work environment. Apparently, it gives the impression that they really are the “boss,” another cut above the rest.

    Do you want to be a boss or a leader?

    Bosses give instructions and people follow them out to avoid a short meeting with the human relations director. If the financial need to hold onto the job disappears or another offer comes up, employees quit. The perfect example is the Pointy-Haired Boss from Dilbert. If you’re like that boss, your employees hate you and make witty cynical jokes about you all day.

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    Managers and leaders who forge relationships with employees are in a much better position. Many employees are likely to stick around even if a job with better pay comes up – within a reasonable margin, anyway. Better yet, where the employees of a Pointy-Haired Boss do the absolute minimum as ordered, those employees you have relationships with are likely to go a step further and provide you with the best outcome they can.

    Rule #1 of Relationships: Be Genuine

    The people who work for or with you (with you is always better) are not stupid. Yes, there are exceptions to the rule, but it goes without saying: develop genuine relationships. If you were to apply this advice and forge human relationships with your staff, but couldn’t manage to be real about it, then they’ll see right through it as a false attempt to care. Frankly, if you can’t care about your staff in a real way, you’re not management or leadership material. Unless you are part of the cast of Dilbert.

    If you’re in charge of hiring the people you work with, you’ve got a great advantage here!

    Personal Relationships Set The Tone

    I work with people who can tell me about both their successes and failures in business and personal life. They don’t do it to shirk their duties, they always get the job done, barring factors that simply make it impossible. Personal relationships do set the tone for their time working with you.

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    The Greatest Management Oxymoron: Leaders Serve

    Here’s another Pointy-Haired Boss trait: the power trip. Never get on the power trip. Never think that your position makes you more important. Your position and role is to serve everyone else. You provide direction and you provide assistance in getting the job done.

    You can’t do your employee’s jobs for them, but as the go-to person you can make sure that the daily operations are actually contributing to big picture goals. If you’re a Pointy-Haired Boss, you’re not the go-to person. You’re kept out of the loop, employees deceive you rather than discuss with you, and a lack of company cohesion means more problems and more time involved in attaining those big picture goals.

    So, you serve your staff. You’re there to help them get their job done, not to just tell them to do it.

    The term “big picture” is important, too. If your team cannot see the end result, the reasons why, the motivations, emotions and outcomes poured into and desired from a project, then their small-time thinking will be a demotivator. Show them the road ahead, and they’ll travel there.

    The Trademark of Great Leaders: Functional Teams

    Teams are selected from a pool of people with different skills, viewpoints, attitudes and desires. Good teams are not chosen before the project is, because it takes a certain person, and a certain set of people, to attain different goals.

    But selecting the right set of people is the easy part. Making them work together is hard.

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    Don’t Confuse Roles

    There are times when you don’t see your team working well together and you look for ways to solve this and resolve on the easiest thing you can find: artificial situations. Asking your e-commerce programmer to look over a design with the graphic artist is an artificial situation. You can’t get relationships and communication lines to grow this way, since both individuals will be peeved with the interruption that’s not beneficial to either of them.

    If good relationships don’t grow naturally, the least you can do is look for natural situations to promote them; get the copywriter to go through their content with the graphic artist, and discuss how the visual feel of the page should reflect the copy.

    Make Communication Work

    First, communication fails when people aren’t people, but roles and numbers. People have names, not designations. Bear this in mind when handing out email addresses.

    Second, don’t CC or memo everyone on everything. Again, the e-commerce programmer doesn’t need to or want to know about the low quality of the JPEGs in a web layout. You might think sending these memos to everyone makes them feel like their part of something, but what it does is clog up information lines.

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    “But it’s better than nothing!”

    No, it’s worse than nothing. When you clog up information lines, the information that matters – the information that does aid in building good communication and relationships – will probably go unnoticed.

    Building a Comfortable Atmosphere

    Still on the relationships topic, just because you try to forge them with your team doesn’t mean they’ll feel safe doing the same with each other. Eliminate the stuffy suit-and-tie atmosphere. I don’t mean necessarily change the dress code, but don’t be too formal; use it where necessary, especially when communicating with external publics, but promote a relaxed, fun yet productive environment internally.

    It is safe, free-flowing communication that produces results, not forced communication. Remember that if someone has a reason not to communicate, they probably won’t. Find the barriers and shove them off a cliff when nobody’s looking.

    I’ve only been doing this for a few years, but that’s my experience of building effective, cohesive and long-term teams. If you have a high turnover or low employee efficiency problem, give these tips a try. Through trial and error, they worked for me.

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    Last Updated on November 28, 2018

    Why Do I Have Bad Luck? 2 Simple Things to Change Your Destiny

    Why Do I Have Bad Luck? 2 Simple Things to Change Your Destiny

    Are you one of those people who are always suffering setbacks? Does little ever seem to go right for you? Do you sometimes feel that the universe is out to get you? Do you wonder:

    Why do I have bad luck? Is bad luck real?

    A couple of months ago, I met up with an old friend of mine who I hadn’t seen since last year. Over lunch, we talked about all kinds of things, including our careers, relationships and hobbies.

    My friend told me his job had become dull and uninteresting to him, and despite applying for promotion – he’d been turned down. His personal life wasn’t great either, as he told me that he’d recently separated from his long-term girlfriend.

    When I asked him why things had seemingly gone wrong at home and work, he paused for a moment, and then replied:

    “I’m having a run of bad luck.”

    I was surprised by his response as I’d never thought of him as someone who thought that luck controlled his life. He always appeared to be someone who knew what he wanted – and went after it with gusto.

    He told me he did believe in bad luck because of everything happened to me.

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    It was at this point, that I shared my opinion on luck and destiny:

    While chance events certainly occur, they are purely random in nature. In other words, good luck and bad luck don’t exist in the way that people believe. And more importantly, even if random negative events do come along, our perspective and reaction can turn them into positive things.

    Your luck is no worse—and no better—than anyone else’s. It just feels that way. Better still, there are two simple things you can do which will reverse your feelings of being unlucky and change your luck.

    1. Stop believing that what happens in life is out of your control.

    Stop believing that what happens in your life is down to the vagaries of luck, destiny, supernatural forces, malevolent other people, or anything else outside yourself.

    Psychologists call this “external locus of control.” It’s a kind of fatalism, where people believe that they can do little or nothing personally to change their lives.

    Because of this, they either merely hope for the best, focus on trying to change their luck by various kinds of superstition, or submit passively to whatever comes—while complaining that it doesn’t match their hopes.

    Most successful people take the opposite view. They have “internal locus of control.” They believe that what happens in their life is nearly all down to them; and that even when chance events occur, what is important is not the event itself, but how you respond to it.

    This makes them pro-active, engaged, ready to try new things, and keen to find the means to change whatever in their lives they don’t like.

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    They aren’t fatalistic and they don’t blame bad luck for what isn’t right in their world. They look for a way to make things better.

    Are they luckier than the others? Of course not.

    Luck is random—that’s what chance means—so they are just as likely to suffer setbacks as anyone else.

    What’s different is their response. When things go wrong, they quickly look for ways to put them right. They don’t whine, pity themselves, or complain about “bad luck.” They try to learn from what happened to avoid or correct it next time and get on with living their life as best they can. They have this Motivation Engine, which most people lack, to keep them going.

    No one is habitually luckier or unluckier than anyone else. It may seem so, over the short term (Random events often come in groups, just as random numbers often lie close together for several instances—which is why gamblers tend to see patterns where none exist).

    When you take a longer perspective, random chance is just . . . random. Yet those who feel that they are less lucky, typically pay far more attention to short-term instances of bad luck, convincing themselves of the correctness of their belief.

    Your locus of control isn’t genetic. You learned it somehow. If it isn’t working for you, change it.

    2. Remember that whatever you pay attention to grows in your mind.

    If you focus on what’s going wrong in your life—especially if you see it as “bad luck” you can do nothing about—it will seem blacker and more malevolent.

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    In a short time, you’ll become so convinced that everything is against you that you’ll notice more and more instances where this appears to be true. As a result, you will drown yourself in negative energy and almost certainly stop trying, convinced that nothing you can do will improve your prospects.

    Not long ago, a reader (I’ll call her Kelly) has shared with me about how frustrated she felt and how unlucky she was. Kelly’s an aspiring entrepreneur. She had been trying to find investors to invest in her project. It hadn’t been going well as she was always rejected by the potential investors. And at her most stressful time, her boyfriend broke up with her. And the day after her breakup, she missed an important opportunity to meet an interested investor. She was about to give up because she felt that she’d not be lucky enough to build her business successfully.

    It definitely wasn’t an easy time for her. She was stressful and tired. But it wasn’t bad luck that was playing the role.

    Fatalism feeds on itself until people become passive “victims” of life’s blows. The “losers” in life are those who are convinced they will fail before they start anything; sure that their “bad luck” will ruin any prospects of success.

    They rarely notice that the true reasons for their failure are ignorance, laziness, lack of skill, lack of forethought, or just plain foolishness—all of which they could do something to correct, if only they would stop blaming other people or “bad luck” for their personal deficiencies.

    Your attention is under your control. Send it where you want it to go. Starve the negative thoughts until they die.

    I explained to Kelly that to improve her fortune and have “good luck”, first decide that what happens is nearly always down to her; then try to focus on what works and what turns out well, not the bad stuff.

    Then Kelly tried to review her current situation objectively. She realized that she only needed a short break for herself — from work and her just broken-up relationship. She really needed some time to clear up her mind before moving on with her work and life. When she got her emotions settled down from her heartbreak, she started to work on improving her business’ selling points and looked for new investors that are more suitable.

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    A few months later, she told me that she finally found two investors who were really interested in her project and would like to work with her to grow the business. I was really glad that she could take back control of her destiny and achieved what she wanted.

    Your “fate” really does depend on the choices that you make. When random events happen, as they always will, do you choose to try to turn them to your advantage or just complain about them?

    What’s Next?

    Now that you’ve learned the 2 simple things you can do to take control of your fate and create your own luck. But this isn’t it! These simple techniques you’ve learned here are just part of the essential 7 Cornerstone Skills — a skillset that will give you the power to create permanent solutions to big problems in life — any problem in any area of your life!

    If you think you’re “suffering from bad luck”, you can really change things up and start life over with these 7 Cornerstone Skills. It may even be a lot easier than you thought:

    How to Start Over and Reboot Your Life When It Seems Too Late

    Thomas Jefferson is said to have used these words:

    “I’m a great believer in luck and I find the harder I work, the more I have of it.”

    Your luck, in the end, is pretty much what you choose it to be.

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    Featured photo credit: LoboStudio Hamburg via unsplash.com

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