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How to Lead People for Results

How to Lead People for Results

    In a recent conversation I was told, “Leadership is about managing time and getting things done.” I couldn’t disagree more.

    In my role at the Free Articulator, I manage and lead writers and editors every day. It has been said in the past that trying to manage artists (and all of our writers are) is a very difficult task. I can’t honestly disagree with that. The following is a recount of the experience I’ve gained thus far in building teams that do the work.

    My response to the aforementioned person was this: leadership is about giving your people the tools to succeed.

    Developing Relationships: The Right Foundation

    I have met, and worked for, people who believed that a certain level of separation between themselves and their employees will make a better work environment. Apparently, it gives the impression that they really are the “boss,” another cut above the rest.

    Do you want to be a boss or a leader?

    Bosses give instructions and people follow them out to avoid a short meeting with the human relations director. If the financial need to hold onto the job disappears or another offer comes up, employees quit. The perfect example is the Pointy-Haired Boss from Dilbert. If you’re like that boss, your employees hate you and make witty cynical jokes about you all day.

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    Managers and leaders who forge relationships with employees are in a much better position. Many employees are likely to stick around even if a job with better pay comes up – within a reasonable margin, anyway. Better yet, where the employees of a Pointy-Haired Boss do the absolute minimum as ordered, those employees you have relationships with are likely to go a step further and provide you with the best outcome they can.

    Rule #1 of Relationships: Be Genuine

    The people who work for or with you (with you is always better) are not stupid. Yes, there are exceptions to the rule, but it goes without saying: develop genuine relationships. If you were to apply this advice and forge human relationships with your staff, but couldn’t manage to be real about it, then they’ll see right through it as a false attempt to care. Frankly, if you can’t care about your staff in a real way, you’re not management or leadership material. Unless you are part of the cast of Dilbert.

    If you’re in charge of hiring the people you work with, you’ve got a great advantage here!

    Personal Relationships Set The Tone

    I work with people who can tell me about both their successes and failures in business and personal life. They don’t do it to shirk their duties, they always get the job done, barring factors that simply make it impossible. Personal relationships do set the tone for their time working with you.

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    The Greatest Management Oxymoron: Leaders Serve

    Here’s another Pointy-Haired Boss trait: the power trip. Never get on the power trip. Never think that your position makes you more important. Your position and role is to serve everyone else. You provide direction and you provide assistance in getting the job done.

    You can’t do your employee’s jobs for them, but as the go-to person you can make sure that the daily operations are actually contributing to big picture goals. If you’re a Pointy-Haired Boss, you’re not the go-to person. You’re kept out of the loop, employees deceive you rather than discuss with you, and a lack of company cohesion means more problems and more time involved in attaining those big picture goals.

    So, you serve your staff. You’re there to help them get their job done, not to just tell them to do it.

    The term “big picture” is important, too. If your team cannot see the end result, the reasons why, the motivations, emotions and outcomes poured into and desired from a project, then their small-time thinking will be a demotivator. Show them the road ahead, and they’ll travel there.

    The Trademark of Great Leaders: Functional Teams

    Teams are selected from a pool of people with different skills, viewpoints, attitudes and desires. Good teams are not chosen before the project is, because it takes a certain person, and a certain set of people, to attain different goals.

    But selecting the right set of people is the easy part. Making them work together is hard.

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    Don’t Confuse Roles

    There are times when you don’t see your team working well together and you look for ways to solve this and resolve on the easiest thing you can find: artificial situations. Asking your e-commerce programmer to look over a design with the graphic artist is an artificial situation. You can’t get relationships and communication lines to grow this way, since both individuals will be peeved with the interruption that’s not beneficial to either of them.

    If good relationships don’t grow naturally, the least you can do is look for natural situations to promote them; get the copywriter to go through their content with the graphic artist, and discuss how the visual feel of the page should reflect the copy.

    Make Communication Work

    First, communication fails when people aren’t people, but roles and numbers. People have names, not designations. Bear this in mind when handing out email addresses.

    Second, don’t CC or memo everyone on everything. Again, the e-commerce programmer doesn’t need to or want to know about the low quality of the JPEGs in a web layout. You might think sending these memos to everyone makes them feel like their part of something, but what it does is clog up information lines.

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    “But it’s better than nothing!”

    No, it’s worse than nothing. When you clog up information lines, the information that matters – the information that does aid in building good communication and relationships – will probably go unnoticed.

    Building a Comfortable Atmosphere

    Still on the relationships topic, just because you try to forge them with your team doesn’t mean they’ll feel safe doing the same with each other. Eliminate the stuffy suit-and-tie atmosphere. I don’t mean necessarily change the dress code, but don’t be too formal; use it where necessary, especially when communicating with external publics, but promote a relaxed, fun yet productive environment internally.

    It is safe, free-flowing communication that produces results, not forced communication. Remember that if someone has a reason not to communicate, they probably won’t. Find the barriers and shove them off a cliff when nobody’s looking.

    I’ve only been doing this for a few years, but that’s my experience of building effective, cohesive and long-term teams. If you have a high turnover or low employee efficiency problem, give these tips a try. Through trial and error, they worked for me.

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    Joel Falconer

    Editor, content marketer, product manager and writer with 12+ years of experience in the startup, design and tech digital media industries.

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    Last Updated on November 18, 2020

    15 Tips to Restart the Exercise Habit (and How to Keep It)

    15 Tips to Restart the Exercise Habit (and How to Keep It)

    It’s okay, you can finally admit it. It’s been two months since you’ve seen the inside of the gym. Getting sick, family crisis, overtime at work and school papers that needed to get finished all kept you for exercising. Now, the question is: how do you start again?
    Once you have an exercise habit, it becomes automatic. You just go to the gym, there is no force involved. But after a month, two months or possibly a year off, it can be hard to get started again. Here are some tips to climb back on that treadmill after you’ve fallen off.

    1. Don’t Break the Habit – The easiest way to keep things going is simply not to stop. Avoid long breaks in exercising or rebuilding the habit will take some effort. This may be advice a little too late for some people. But if you have an exercise habit going, don’t drop it at the first sign of trouble.
    2. Reward Showing Up – Woody Allen once said that, “Half of life is showing up.” I’d argue that 90% of making a habit is just making the effort to get there. You can worry about your weight, amount of laps you run or the amount you can bench press later.
    3. Commit for Thirty Days – Make a commitment to go every day (even just for 20 minutes) for one month. This will solidify the exercise habit. By making a commitment you also take pressure off yourself in the first weeks back of deciding whether to go.
    4. Make it Fun – If you don’t enjoy yourself at the gym, it is going to be hard to keep it a habit. There are thousands of ways you can move your body and exercise, so don’t give up if you’ve decided lifting weights or doing crunches isn’t for you. Many large fitness centers will offer a range of programs that can suit your tastes.
    5. Schedule During Quiet Hours – Don’t put exercise time in a place where it will easily be pushed aside by something more important. Right after work or first thing in the morning are often good places to put it. Lunch-hour workouts might be too easy to skip if work demands start mounting.
    6. Get a Buddy – Grab a friend to join you. Having a social aspect to exercising can boost your commitment to the exercise habit.
    7. X Your Calendar – One person I know has the habit of drawing a red “X” through any day on the calendar he goes to the gym. The benefit of this is it quickly shows how long it has been since you’ve gone to the gym. Keeping a steady amount of X’s on your calendar is an easy way to motivate yourself.
    8. Enjoyment Before Effort – After you finish any work out, ask yourself what parts you enjoyed and what parts you did not. As a rule, the enjoyable aspects of your workout will get done and the rest will be avoided. By focusing on how you can make workouts more enjoyable, you can make sure you want to keep going to the gym.
    9. Create a Ritual – Your workout routine should become so ingrained that it becomes a ritual. This means that the time of day, place or cue automatically starts you towards grabbing your bag and heading out. If your workout times are completely random, it will be harder to benefit from the momentum of a ritual.
    10. Stress Relief – What do you do when your stressed? Chances are it isn’t running. But exercise can be a great way to relieve stress, releasing endorphin which will improve your mood. The next time you feel stressed or tired, try doing an exercise you enjoy. When stress relief is linked to exercise, it is easy to regain the habit even after a leave of absence.
    11. Measure Fitness – Weight isn’t always the best number to track. Increase in muscle can offset decreases in fat so the scale doesn’t change even if your body is. But fitness improvements are a great way to stay motivated. Recording simple numbers such as the number of push-ups, sit-ups or speed you can run can help you see that the exercise is making you stronger and faster.
    12. Habits First, Equipment Later – Fancy equipment doesn’t create a habit for exercise. Despite this, some people still believe that buying a thousand dollar machine will make up for their inactivity. It won’t. Start building the exercise habit first, only afterwards should you worry about having a personal gym.
    13. Isolate Your Weakness – If falling off the exercise wagon is a common occurrence for you, find out why. Do you not enjoy exercising? Is it a lack of time? Is it feeling self-conscious at the gym? Is it a lack of fitness know-how? As soon as you can isolate your weakness, you can make steps to improve the situation.
    14. Start Small – Trying to run fifteen miles your first workout isn’t a good way to build a habit. Work below your capacity for the first few weeks to build the habit. Otherwise you might scare yourself off after a brutal workout.
    15. Go for Yourself, Not to Impress – Going to the gym with the only goal of looking great is like starting a business with only the goal to make money. The effort can’t justify the results. But if you go to the gym to push yourself, gain energy and have a good time, then you can keep going even when results are slow.

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