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How to Lead Change in Your Organization

How to Lead Change in Your Organization

Lead Change

    Change is the biggest constant in today’s business world. Even charities and educational organizations are finding that they need to constantly innovate not only to compete for donation dollars, clients, and members, but to remain relevant to the changing social landscape around them as well.

    But people hate change. Right? The management literature is loaded with tales of corporate innovation gone awry – product launches flubbed, reorganizations that caused productivity to plummet and workers to flee en masses, hideously stupid morale programs that mandated chipperness and received resignations in return, and so on. When workers at any organization get together, they swap stories of corporate inanity, laughing at each other’s tales of programs too stupid to have been thought of in the first place, let alone implemented – yet they were.

    No, the common wisdom goes, people don’t want change. They want the steady footing of corporate constancy.

    A vast number of books have been written about how to resolve this problem: companies need change, but workers hate it. Graduate management programs dedicate countless semester-hours to coping with this conflict. Executives wring their hands over the tension between their needs and employees’ unwillingness.

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    All for nothing.

    As Michael Kanazawa, author of Big Ideas to Big Results points out in the title of his new e-book at ChangeThis, people don’t hate change, they hate how you’re trying to change them.

    People LOVE change

    People don’t hate change, they love it. Workers constantly seek promotions and new job responsibilities. They buy self-help books and personal development books seeking to become better at their jobs. They launch their own businesses. They change companies and jobs, they even change careers, all for the sake of breaking out of unsatisfying routines and gaining control over the conditions of their own labor.

    People love change, they just hate having change rammed down their throats. They hate being sold a bill of goods, and too many corporate innovations feel like a bill of goods to the workers expected to implement them.

    Three principles for change people love

    Kanazawa got his start as a corporate strategist at the same company where Scott Adams gave birth to Dilbert. I think it’s safe to say that Pacific Telesis was a company that got change wrong. Repeatedly. Much to our general amusement.

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    Frustrated by the ham-handed – and almost always unsuccessful — way that change was managed there, Kanazawa sought out a different way of approaching change. In People Don’t Hate Change, he lays out the three principles companies need to embrace to create real innovation that their employees will get behind:

    Do more on less

    Workers fear the latest new program to come across their desk because they’ve learned that change means more work – for them. These fears are confirmed when management invites them into the conference room or meeting hall for the inevitable “pep rally” and gushes about the new program – and then tells them that they must “do more with less”.

    It appeals to our core values of thrift and efficiency, this idea of doing more with less. It sells us – a little. But in the end doing more with less is impractical. Employees end up overtaxed by new responsibilities, frustrated by lack of resources, and resentful about all the work they’re doing with no extra compensation.

    Instead, Kanazawa suggests that management demonstrate clearly what the new priorities are, and what is no longer a priority. Give workers a clear sense of what they should be focusing on, and get rid of the rest. Outsource it, or better yet cut it entirely.

    Doing more on less means doing more work, more thinking, and more activity on less stuff. It means focusing employees’ efforts where they count, instead of splitting their attention twenty different ways.

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    There’s no such thing as buy-in

    Companies know the value of “buy-in” when pushing radical new programs. Buy-in is that sense among workers that they hold a stake in the success of a project, that it’s theirs, somehow – they’ve “bought into” the new program.

    Typically, companies will assign a leadership team, outside consultants, or project group in a division to design a new program. Once the plan is finalized, they’ll go to the employees who will be responsible for implementing the new plan for a buy-in meeting. They “sell” the plan, and employees “buy in”.

    Except, they don’t. They may think it’s a great idea, they may be enthusiastic about it, but in the end, it’s not their plan.

    Kanazawa advocates a different approach to innovation – bring employees in from the start, rely on their practical experience and expertise and incorporate their ideas into the plan. Follow their lead.

    When workers are instrumental in creating change in their organization, there is no need for buy-in because the ideas are already theirs.

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    Leadership is not about you

    A year ago, I debuted at Lifehack with a post on leadership, saying that leadership wasn’t about power, it was about empowering others. Kanazawa concurs, writing, “Leadership impact is not about how aggressive, decisive, and visionary you are, it is about how you bring that out in others.”

    By empowering those around them to do more, true leaders drastically increase their own leadership power – their power scales with the ability of those around them.

    It is important for leaders to have vision, authority, and ambition, but it is more important for them to reach out to others all along the chain of command to make sure that everyone feels involved in the process of change. Leaders who don’t do this, who attempt to impose their vision from the top-down, might manage to achieve something that looks like their vision, but which is hollow and empty.

    Make change lovable

    I’ve had Kanazawa’s book in my “to read” pile for a while, and I’m anxious to make time to read it. In the meantime, though, People Don’t Hate Change, They Hate How You’re Trying to Change Them gives a good introduction to the approach to change that Kanazawa has developed since leaving Dilbert-land. Keeping Kanazawa’s principles in mind can help any organization to leverage the love that people already have for true, meaningful change – instead of working against that love and forcing their employees into a reactionary, self-defensive position.

    And that dissolves entirely the tension between companies’ need for change and workers’ distrust of it. When you make change lovable, there’s no need for hand-wringing.

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    Last Updated on June 26, 2020

    How to Stay Motivated and Reach Your Big Goals in Life

    How to Stay Motivated and Reach Your Big Goals in Life

    It is hardly a secret that the key to successfully accomplishing one goal after another is staying motivated. There are, of course, tasks which successful people may not like at all, yet they find motivation to complete them because they recognize how each particular task serves a greater goal.

    So how to stay motivated most of the time? Here are 5 simple yet effective ways on how to be motivated and get what you want:

    1. Find Your Good Reasons

    Anything you do, no matter how simple, has a number of good reasons behind it.

    You may not be able to find good reasons to do some tasks at first but, if you take just a few moments to analyze them, you will easily spot something good. We also have many tasks which don’t need any reasoning at all – we’ve been doing them for so long that they feel natural.

    If you’re ever stuck with some tasks you hate and there seems to be no motivation to complete it whatsoever, here’s what you need to do: find your good reasons.

    Even when you set goals, there needs to be reasons behind these goals. They may not be obvious, but stay at it until you see some, as this will bring your motivation back and will help you finish the task.

    Some ideas for what a good reason can be:

    • A material reward – quite often, you will get paid for doing something you normally don’t like doing at all.
    • Personal gain – you will learn something new or will perhaps improve yourself in a certain way.
    • A feeling of accomplishment – at least you’ll be able to walk away feeling great about finding the motivation and courage to complete such a tedious task.
    • A step closer to your bigger goal – even the biggest accomplishments in history have started small and relied on simple and far less pleasant tasks than you might be working on. Every task you complete brings you closer to the ultimate goal, and acknowledging this always feels good.

    Here’re 9 Types of Motivation That Make It Possible to Reach Your Dreams.

    2. Make It Fun

    When it comes to motivation, attitude is everything. Different people may have completely opposite feelings towards the same task: some will hate it, others will love it.

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    Why do you think this happens? It’s simple: some of us find ways to make any task interesting and fun to do!

    Take sports for example. Visiting your local gym daily for a half-an-hour workout session sounds rather boring to some. Yet many others love the idea!

    They like exercising not only because they recognize the good reasons behind it, but simply because it’s fun! At certain time of their daily schedule, they find going to gym to be the best thing to do, simply because nothing else will fit their time and lifestyle so perfectly.

    Depending on how you look at it, you can have fun doing just about anything! Just look for ways of having fun, and you’ll find them!

    A simple approach is to start working on any task by asking yourself a few questions:

    • How can I enjoy this task?
    • What can I do to make this task fun for myself and possibly for others?
    • How can I make this work the best part of my day?

    As long as you learn to have the definite expectation of any task being potentially enjoyable, you will start to feel motivated.

    Some of you will probably think of a thing or two which are valid exceptions from this statement, like something you always hate doing no matter how hard you try making it fun. You’re probably right, and that’s why I don’t claim everything to be fun.

    However, most tasks have a great potential of being enjoyable, and so looking for ways to have fun while working is definitely a good habit to acquire.

    3. Change Your Approach And Don’t Give Up

    When something doesn’t feel right, it’s always a good time to take a moment and look for a different approach for the task.

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    You may be doing everything correctly and most efficiently, but such approach isn’t necessarily the most motivating one. Quite often, you can find a number of obvious tweaks to your current approach which will both change your experience and open up new possibilities.

    That’s why saying “one way or another” is so common — if you really want to accomplish your goal, there is always a way; and most likely, there’s more than one way.

    If a certain approach doesn’t work for you, find another one, and keep trying until you find the one which will both keep you motivated and get you the desired results.

    Some people think that trying a different approach means giving up. They take pride in being really stubborn and refusing to try any other options on their way towards the goal.

    My opinion on this is that the power of focus is great, but you should be focusing on your goal, and not limiting your options by focusing on just one way to accomplish it it.

    4. Recognize Your Progress

    Everything you may be working on can be easily split into smaller parts and stages. For most goals, it is quite natural to split the process of accomplishing them into smaller tasks and milestones. There are a few reasons behind doing this, and one of them is tracking your progress.

    We track our progress automatically with most activities. But to stay motivated, you need to recognize your progress, not merely track it.

    Here’s how tracking and recognizing your progress is different:

    Tracking is merely taking a note of having reached a certain stage in your process. Recognizing is taking time to look at a bigger picture and realize where exactly you are, and how much more you have left to do.

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    For example, if you’re going to read a book, always start by going through the contents table. Getting familiar with chapter titles and memorizing their total number will make it easier for you to recognize your progress as you read. Confirming how many pages your book has before starting it is also a good idea.

    You see, reading any book you will be automatically looking at page numbers and chapter titles, but without knowing the total number of pages, this information will have little meaning.

    Somehow, it is human nature to always want things to happen in short term or even at once. Even though we split complex tasks into simpler actions, we don’t quite feel the satisfaction until all is done and the task is fully complete.

    For many scenarios though, the task is so vast that such approach will drain all the motivation out of you long before you have a chance to reach your goal. That’s why it is important to always take small steps and recognize the positive different and progress made. This is how your motivation can sustain in long term.

    5. Reward Yourself

    This is a trick everyone likes: rewarding yourself is always pleasant. This is also one of the easiest and at the same time most powerful ways to stay motivated!

    Feeling down about doing something? Dread the idea of working on some task? Hate the whole idea of working? You’re not alone.

    Right from the beginning, agree on some deliverables which will justify yourself getting rewarded. As soon as you get one of the agreed results, take time to reward yourself in some way.

    For some tasks, just taking a break and relaxing for a few minutes will do.

    For others, you may want to get a fresh cup of coffee and even treat yourself a dessert.

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    For even bigger and more demanding tasks, reward yourself by doing something even more enjoyable, like going to a cinema or taking a trip to some place nice, or even buying yourself something.

    Your progress may not seem to others like anything worth celebrating but, take time and do it anyway! It is your task and your reward, so any ways to stay motivated are good.

    The more you reward yourself for the honestly made progress, the more motivated you will feel about reaching new milestones, thus finally accomplishing your goal.

    Mix and Match for the Best Effect!

    Now that you have these five ways of staying motivated, it is a good moment to give you the key to them all: mix and match!

    Pick one of the techniques and apply it to your situation. If it doesn’t work, or if you simply want to get more motivated, try another technique right away. Mix different approaches and match them to your task for the best results.

    Just think about it: Finding good reasons to work on your task is bound to helping you feel better; and identifying ways to make it fun will help you enjoy the task even more.

    Or, if you plan a few points for easier tracking of your progress and on top of that, agree on rewarding yourself as you go; this will make you feel most motivated about anything you have to work through.

    More Tips to Boost Your Motivation

    Featured photo credit: Lucas Lenzi via unsplash.com

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