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How to Give a Killer Evaluation

How to Give a Killer Evaluation
Meeting Room

Ever gone into a performance review, had to deliver a speech or make a sales pitch and become more concerned about what the reviewer was going to say or write than what was in the presentation? It can be like going to the dentist for a root canal. This is a tough area, but it can be even more difficult for whoever is doing the evaluation.

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A badly done evaluation can cause the following undesirable outcomes:

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  • the person quits, leaves, walks out or throws coffee in your face.
  • the review becomes an demotivator for future presentations.
  • a friend becomes an enemy. An evaluation reflects on the evaluator as much as it does the person who is receiving it.

A good or great evaluation should do the following:

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  • inspire the person receiving it to new heights.
  • give the recipient specific information that can be used constructively.
  • encourage the person to seek additional input and evaluation.
  • maintain the person’s respect and build your relationship based on trust.

The “sandwich technique” is a simple strategy widely used in Toastmasters International, the world’s leading organization dedicated to helping people improve their communication and leadership skills. It can be used to give a killer evaluation that will leave the recipient in a positive state. The technique simply involves starting the evaluation by mentioning some positive aspects, followed by a couple of specific suggestions for improvement and ending with some positive comments. Better yet, end it with an positive overall impression. For example, “Betty, you had a great smile and engaged the audience well. People connected with you. I noticed though that you were taking too much time going into the discussion about product features, rather then the benefits they would be getting. But they got a lot from the customer examples you gave and the presentation didn’t get bogged down and run too long. Your passion came through great. Good luck on the closing session tomorrow.”

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As an evaluator, here are some tips that work well with evaluations:

  • Know the objectives of the performance, whether it is a speech, sales presentation or job review.
  • Don’t be a critic. This isn’t a movie. This is part of a process of building up team members. Nor is it about passing or failing – leave that in school. Act like a coach, not like a judge.
  • It is not about you, it is about the person receiving the feedback. Sometimes, especially when evaluations are not done one on one, the evaluator can lose sight of the presenter and take tangents. Going off on an inspirational, preachy rant is not going to be as helpful as giving the presenter or team member specific constructive feedback.
  • Keep it simple. Figure out which areas to emphasize and which to leave out. The guts of the most evaluations can be broken into three areas: a) content, b) organization, c) delivery. For an after dinner speech, during drinks, content usually doesn’t matter since people just want to be entertained. Not true for a technical presentation. Organization becomes critical where time constraints are tight.
  • Prioritize and comment only on a couple main points. Like the farmer who has a truckload of feed for when the cows come home at night. If only one shows up, don’t give her the whole load!
  • Create a simple evaluation form. A blank sheet of paper works well in a pinch. A single sheet of notes broken into parts with the top third being some positive specific comments, the middle third being one or two specific suggestions for improvement and the bottom third for overall positive impression and maybe a closing comment. This can help focus the discussion and also can be something the person can take away from the review for later consideration. It does not need to be like those multi-point checkbox things they use for government inspections.
  • Do not give a “whitewash” evaluation. Avoiding candor hurts more than it helps. Being honest and direct adds value. If the presentation is a bomb or if you are going to fire the person, it does not help either party to give a falsely positive evaluation. There can still be positive aspects but if the overall outcome was below par, don’t hide that fact.
  • Practice, practice, practice. If you need a forum, an easy one is one of the local Toastmasters clubs. There are also courses available. An killer evaluation should not take a long time. Three to five minutes is enough for an evaluation of a stage performance and should be given as soon as possible after the performance ends. It should not come after things have been forgotten. For a sales presentation, it often becomes a little more involved depending on the particular circumstances. It can be done in a quick 5 to 10 minute session, or over a long lunch if the sale did not close after months of work on it. Job performance reviews should be done in a pre-determined amount of time that you stick with whether it be 15 minutes, an hour or whatever. The evaluation component should be a certain pre-determined percentage of if it. The remainder used for setting performance targets, etc.

If you are not sure how well you are doing in your evaluations, get an evaluator to evaluate your evaluation. Then ask yourself, would you want to go through that again? If you are consistently receiving bad evaluations from someone, print out this article, highlight the relevant portions and send it to the offender with a polite indication you are giving feedback because you care about the process. We would love to receive an evaluation on our evaluation article! Please post comments and share your experiences giving and receiving evaluations (the good, the bad and the ugly).

Peter Paul Roosen and Tatsuya Nakagawa are co-founders of Atomica Creative Group, a specialized strategic product marketing firm. Through leading edge insight and research, sound strategic planning and effective project management, Atomica helps companies achieve greater success in bringing new products to market and in improving their existing businesses. They have co-authored Overcoming Inventoritis: Happy About® Not flushing Away Your Innovation Dollars now available.

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Last Updated on November 26, 2019

How to Motivate Yourself: 13 Simple Ways to Try Now

How to Motivate Yourself: 13 Simple Ways to Try Now

Who needs Tony Robbins when you can motivate yourself? Overcoming the emotional hurdle to get stuff done when you’d rather sit on the couch isn’t always easy. But unless calling in sick and waking up at noon have no consequences for you, it’s often a must.

For those of you who never procrastinate, distract yourself or drag your feet when you should be doing something important, well done so far! But for the rest of you, it’s good to have a library of motivational boosters to move along.

Despite your best efforts, passion, habits and a flow-producing environment can fail. In that case, it’s time to find whatever emotional pump-up you can use to get started.

Whether you’re starting a business, trying to los weight or breaking a bad habit, you’ll learn how to motivate yourself with different techniques here:

1. Go Back to “Why”

Focusing on a dull task doesn’t make it any more attractive. Zooming out and asking yourself why you are bothering in the first place will make it more appealing.

If you can’t figure out why, then there’s a good chance you shouldn’t bother with it in the first place.

2. Go for Five

Start working for five minutes. Often that little push will be enough to get you going.

3. Move Around

Get your body moving as you would if you were extremely motivated to do something. This ‘faking it’ approach to motivation may seem silly or crude but it works.

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4. Find the Next Step

If it seems impossible to work on a project for you, you can try to focus on the next immediate step.

Fighting an amorphous blob of work will only cause procrastination. Chunk it up so that it becomes manageable. Learn how to stop procrastinating in this guide.

5. Find Your Itch

What is keeping you from working? Don’t let the itch continue without isolating it and removing the problem.

Are you unmotivated because you feel overwhelmed, tired, afraid, bored, restless or angry? Maybe it is because you aren’t sure you have time or delegated tasks haven’t been finished yet?

6. Deconstruct Your Fears

I’m sure you don’t have a phobia about getting stuff done. But at the same time, hidden fears or anxieties can keep you from getting real work completed.

Isolate the unknowns and make yourself confident, you can handle the worst case scenario.

7. Get a Partner

Find someone who will motivate you when you’re feeling lazy. I have a friend I go to the gym with. Besides spotting weight, having a friend can help motivate you to work hard when you’d normally quit.

8. Kickstart Your Day

Plan out tomorrow. Get up early and place all the important things early in the morning. Building momentum early in the day can usually carry you forward far later.

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Having a morning routine is a good idea for you to stay motivated!

9. Read Books

Read not just self-help or motivational books but any book that has new ideas. New ideas get your mental gears turning and can build motivation. Here’re more reasons to read every day.

Learning new ideas puts your brain in motion so it requires less time to speed up to your tasks.

10. Get the Right Tools

Your environment can have a profound effect on your enthusiasm. Computers that are too slow, inefficient applications or a vehicle that breaks down constantly can kill your motivation.

Building motivation is almost as important as avoiding the traps that can stop it.

11. Be Careful with the Small Problems

The worst killer of motivation is facing a seemingly small problem that creates endless frustration.

Reframe little problems that must be fixed as bigger ones or they will kill any drive you have.

12. Develop a Mantra

Find a few statements that focus your mind and motivate you. It doesn’t matter whether they are pulled from a tacky motivational poster or just a few words to tell you what to do.

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If you aren’t sure where to start, a good personal mantra is “Do it now!” You can find more here too: 7 Empowering Affirmations That Will Help You Be Mentally Strong

13. Build on Success

Success creates success. When you’ve just won, it is easy to feel motivated about almost anything. Emotions tend not to be situation specific, so a small win, whether it is a compliment from a colleague or finishing two thirds of your tasks before noon can turn you into a juggernaut.

There are many ways you can place small successes earlier on to spur motivation later. Structuring your to-do lists, placing straightforward tasks such as exercising early in the day or giving yourself an affirmation can do the trick.

Bonus: Staying Motivated Forever

The best way to motivate yourself is to organize your life so you don’t have to. If work is a constant battle for you, perhaps it is time to start thinking about a new job. The idea is that explicit motivational techniques should be a backup, not your regular routine.

Here are some other things to consider making work flow more naturally:

Passion

Do things you have a passion for. We all have to do things we don’t want to. But if life has become a chronic source of dull chores, you’ve got a big problem that needs fixing.

Not sure what your passion is to get you motivated? This will help you: How to Get Motivated and Be Happy Every Day When You Wake Up

Habits

You can’t put everything on autopilot. I’ve found putting a few core habits in place creates a structure for the day.

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Waking up at the same time, working at the same times and having a similar productive routine makes it easier to do the next day.

This guide will be useful for you if you’re looking to build good habits: Understand Your Habits to Control Them 100%

Flow

Flow is the state where your mind is completely focused on the task at hand. While there are many factors that go into producing this state, having the right challenge level is a big part.

Find ways to tweak your tasks so they hover in that sweet spot between boredom and maddening frustration.

Easily distracted and hard to focus? Here’s your solution.

Final Thoughts

With all these tips I’ve shared with you, now you know what to do when you’re feeling unmotivated.

Find your passion and develop a positive mantra so when the next time negativity hits you again, you know how to stay positive and motivated!

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Featured photo credit: Pexels via pexels.com

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