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How to Get Audiobooks Onto Your Zune – and Off Again

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How to Get Audiobooks Onto Your Zune – and Off Again

Behold the Moghty Brown Zune

    Although I am a professional writer and blogger, although I keep up with the latest tech trends, although I am, might I say, something of a geek, I do not iPod. I don’t even iPhone. This is not a political nor even a religious position, it is simply the Way That It Is.

    When Microsoft released the Zune, I scoffed. Until one day, I sauntered past the Zune display at a local Mega-Duper-Mart and, out of the corner of my eye, caught a glimpse of a sight so hideously ugly, so repulsive in all its aspects, that I stopped dead in my tracks. The Brown Zune. Truly glorious in its ugliness, the Brown Zune features design that puts Soviet prison designers to shame – a squat, brick-like shape sheathed in a brown exterior whose ugliness is only increased by the green highlights when the light hits the device just so.

    I had to have one. And that dream came true one happy Christmas morn when I opened my present from my then-girlfriend – pure Brown Zuney goodness.

    To be honest, it’s not at all a bad media player. The desktop software is pretty good, if a little resource-hungry; the sound and video are great; the device’s interface is at least as good as any other media player’s interface (yes, including iPod’s) – all in all, I’m happy with my Zune.

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    Except for one big thing. Although a firmware update some time ago added audiobook functionality to the Zune, in its infinite wisdom Microsoft decided they wouldn’t add it to the desktop software. Instead, Zune users need to use third-party software – Audible’s for Audible audiobooks, Overdrive for everything else – to transfer audiobooks onto the Zune. I am not an Audible member, so I haven’t really used their audiobook manager, but I do use Overdrive quite a bit. Unfortunately, it’s a little weird, especially when it comes to deleting audiobooks from your Zune.

    One thing neither Microsoft nor anyone else has seen fit to make easy, though, is how to get audiobooks from non-Audible and non–Overdrive sources onto your Zune. Maybe you have an audiobook on CD that you’ve checked out of your library, or one that you own. Because of licensing issues, it can be difficult and in some cases impossible to find those files online – and in any case, why should you re-purchase an audiobook you already have in your possession, just for the “privilege” of listening to it on your Zune instead of on 18 CDs?

    Now, you can rip the files and install them like any other music file, but you’d better listen straight through, because you won’t be able to resume playing from wherever you left off. You can also rip the files and edit the ID3 tags, setting the genre as”Podcast”, which will put all the files onto your Zune as a podcast, allowing you to stop and resume – but in my tests of this technique, the files came out in a random order that was useless. Since many audiobooks have tracks every 2 or 3 minutes, you can end up with hundreds of files for a long book, and searching every few minutes for the next one when you’re barreling down the freeway isn’t exactly a relaxing way to enjoy a book.

    Fortunately, there is a way to make the Overdrive audiobook manager work for you and, with a little work (not a lot) you can rip audiobooks to your Zune, and remove them, quite easily. Here’s how.

    Using Overdrive with Overdrive Audiobooks

    The Overdrive Media Console is used most often by libraries for handling DRM’ed, time-limited audiobook downloads for their clients. My library, for instance, offers audiobooks for a three-week “Checkout”, during which the title is unavailable to other patrons. It’s not the greatest thing ever, but it’s a fair-enough compromise between publishers and rights-holders who would prefer people buy books and libraries and their patrons who are committed to the free exchange of information.

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    When you check out an Overdrive book, you download an ODM file to your hard drive which is opened by default with the Overdrive Media Console, which will download the actual book. Once it’s on your computer, you can listen to it in Overdrive, or transfer it to a device. To install it on your Zune, connect your Zune and then close the Zune software (which will probably open when your PC detects that the Zune is present). Now, simply select the book you want to transfer (unfortunately, Overdrive Manager cannot transfer multiple titles at the same time) and hit the “Transfer” button, which will open the Overdrive Transfer Wizard. The Transfer Wizard will find the Zune, then ask you which parts you want to transfer over—usually, you’ll select “All”, hit “Next”, and wait; when the files are all transferred over, click “Finish” to return to the Overdrive Manager.

    Deleting audiobooks you’ve already put on your Zune is… well, it’s weird. If you delete the book from the Overdrive Media Console window, it deletes it from your hard drive, but not from your Zune. So don’t do that. Instead, you want to select the book and, in a stunning break with intuition, click “Transfer” as if you were going to put the book on your Zune. Wait for the Zune to be detected, then deselect all of the parts of the audiobook in the Transfer Wizard. Hit “Next” and wait for the Transfer Wizard to do it’s thing – think of it as replacing the files that are on their with the no files you want. Hit “Finish” and the audiobook is gone from your Zune.

    Creating Audiobooks from Your Own Mp3s

    If you have your own audiobooks that you’d like to listen to on your Zune, you’re going to have to do a little prep-work, essentially fooling Overdrive into thinking you have an “official” Overdrive audiobook. You’ll use a couple of pieces of free third-party software to make this all work.

    1. Rip the Audiobook

    First of all, if the audiobook isn’t already converted to mp3, you need to rip the audiobook. I use CDex for this, although you can use any ripper, even the one built into Zune. To save space on your Zune, you can greatly reduce the bitrate from what you’d use for music – the spoken voice simply isn’t all that complex. 128k is more than adequate for most audiobooks – 64k will sound perfectly good, even. You can also rip in mono, cutting the file size in half. If your mp3 convertor has a setting to optimize for speech, use it – it will make sure that the least data loss occurs in the richest parts of the human voice.

    2. Merge the Files into One Big File

    This step is not strictly necessary, but when it comes time to delete files (see below) you’ll be glad you did it. Use an mp3 merging program – I like mergemp3, which is free and easy to use – to combine all of the files in your audiobook into one giant mp3 file. This is much easier to work with – some long books take up 25 or more CDs, each with 10, 20, or more tracks – that’s a lot to keep track of! Using mergemp3, you just select the folder where your files are, hit “merge”, select a file name and a place to save the file, and wait a few minutes. Make sure you save the file to its own folder – this will be important in step 3.

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    3. Create the Guide File and Transfer with Overdrive

    Now you have a great big mp3, but you don’t quite have something the Zune will recognize as an audiobook. What you need is a WAX file, which is basically the meta-information that defines the mp3 (or mp3s if you did not merge them) as an audiobook. To create this, download the Zune Overdrive Wax Creator. Before you run it, tough, go online and find a picture of your book’s cover and save it in the same folder as your ripped audiobook (make sure it’s in JPG format).

    When you run the Wax Creator, it will immediately ask you to choose the folder where your audiobook’s files are stored. Find it, click next, and wait – the program will scan the folder, create a file listing all the mp3 files in the folder (which is why you want just the audiobook and the cover image in the folder), add the cover image, and open the Overdrive Transfer Wizard. Now, you can transfer the file just as you would any normal Overdrive audiobook.

    Delete Audiobooks with Overdrive

    Transfer Wizard
      What you’ll notice when you make your own audiobooks is that they don’t show up in the Overdrive Manager like “proper” Overdrive audiobooks do.

      And if you try to delete them the same way – by running the Transfer Wizard and opening the Wax file for your audiobook, then deselecting the files associated with it – the Transfer Wizard will give you an error.

      So how do you delete your audiobooks? If you haven’t updated to version 3 of the Zune firmware, there’s a registry hack you an use to mount your Zune as a hard drive, allowing you to browse the directory structure and manually delete the files. This doesn’t work for people with up-to-date Zunes, though.

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      Advanced Options

        All is not lost, however – you can still fairly easily remove your audiobook files from your Zune, using Overdrive. To do so, initiate a transfer and click the “Advanced” on the screen that pops up after it’s detected your Zune. In the new screen, click the “Browse” button, which will open a new window allowing you to examine the contents of the Audiobooks folder on your Zune. Drill down to the folder containing the book you want to delete and right-click it – there’s only one option in the right-click menu, and that’s “Delete”. Select it, cancel out of the Advanced options, cancel out of the Transfer Wizard, and you’re done.

        Delete Audiobooks

          Hopefully Microsoft will add better support for audiobooks  in the next version of the Zune Desktop – ripping audiobooks and listening to them on your Zune should be at least as easy as ripping music CDs to your Zune, which the Zune desktop software does automatically (it will even set that as the default action to take when you insert a CD, if you let it). Until Microsoft comes to its senses, though, it’s nice to know that you don’t have to carry a box of 26 discs and a CD player to listen to your latest audiobook. Like me, you can fly your Ugly Brown Zune with pride!

          Header photo courtesy of yngrich via Flickr

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          8 Simple Ways to Be a Better Listener

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          8 Simple Ways to Be a Better Listener

          How would you feel if you were sharing a personal story and noticed that the person to whom you were speaking wasn’t really listening? You probably wouldn’t be too thrilled.

          Unfortunately, that is the case for many people. Most individuals are not good listeners. They are good pretenders. The thing is, true listening requires work—more work than people are willing to invest. Quality conversation is about “give and take.” Most people, however, want to just give—their words, that is. Being on the receiving end as the listener may seem boring, but it’s essential.

          When you are attending to someone and paying attention to what they’re saying, it’s a sign of caring and respect. The hitch is that attending requires an act of will, which sometimes goes against what our minds naturally do—roaming around aimlessly and thinking about whatnot, instead of listening—the greatest act of thoughtfulness.

          Without active listening, people often feel unheard and unacknowledged. That’s why it’s important for everyone to learn how to be a better listener.

          What Makes People Poor Listeners?

          Good listening skills can be learned, but first, let’s take a look at some of the things that you might be doing that makes you a poor listener.

          1. You Want to Talk to Yourself

          Well, who doesn’t? We all have something to say, right? But when you are looking at someone pretending to be listening while, all along, they’re mentally planning all the amazing things they’re going to say, it is a disservice to the speaker.

          Yes, maybe what the other person is saying is not the most exciting thing in the world. Still, they deserve to be heard. You always have the ability to steer the conversation in another direction by asking questions.

          It’s okay to want to talk. It’s normal, even. Keep in mind, however, that when your turn does come around, you’ll want someone to listen to you.

          2. You Disagree With What Is Being Said

          This is another thing that makes you an inadequate listener—hearing something with which you disagree with and immediately tuning out. Then, you lie in wait so you can tell the speaker how wrong they are. You’re eager to make your point and prove the speaker wrong. You think that once you speak your “truth,” others will know how mistaken the speaker is, thank you for setting them straight, and encourage you to elaborate on what you have to say. Dream on.

          Disagreeing with your speaker, however frustrating that might be, is no reason to tune them out and ready yourself to spew your staggering rebuttal. By listening, you might actually glean an interesting nugget of information that you were previously unaware of.

          3. You Are Doing Five Other Things While You’re “Listening”

          It is impossible to listen to someone while you’re texting, reading, playing Sudoku, etc. But people do it all the time—I know I have.

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          I’ve actually tried to balance my checkbook while pretending to listen to the person on the other line. It didn’t work. I had to keep asking, “what did you say?” I can only admit this now because I rarely do it anymore. With work, I’ve succeeded in becoming a better listener. It takes a great deal of concentration, but it’s certainly worth it.

          If you’re truly going to listen, then you must: listen! M. Scott Peck, M.D., in his book The Road Less Travel, says, “you cannot truly listen to anyone and do anything else at the same time.” If you are too busy to actually listen, let the speaker know, and arrange for another time to talk. It’s simple as that!

          4. You Appoint Yourself as Judge

          While you’re “listening,” you decide that the speaker doesn’t know what they’re talking about. As the “expert,” you know more. So, what’s the point of even listening?

          To you, the only sound you hear once you decide they’re wrong is, “Blah, blah, blah, blah, blah!” But before you bang that gavel, just know you may not have all the necessary information. To do that, you’d have to really listen, wouldn’t you? Also, make sure you don’t judge someone by their accent, the way they sound, or the structure of their sentences.

          My dad is nearly 91. His English is sometimes a little broken and hard to understand. People wrongly assume that he doesn’t know what he’s talking about—they’re quite mistaken. My dad is a highly intelligent man who has English as his second language. He knows what he’s saying and understands the language perfectly.

          Keep that in mind when listening to a foreigner, or someone who perhaps has a difficult time putting their thoughts into words.

          Now, you know some of the things that make for an inferior listener. If none of the items above resonate with you, great! You’re a better listener than most.

          How To Be a Better Listener

          For conversation’s sake, though, let’s just say that maybe you need some work in the listening department, and after reading this article, you make the decision to improve. What, then, are some of the things you need to do to make that happen? How can you be a better listener?

          1. Pay Attention

          A good listener is attentive. They’re not looking at their watch, phone, or thinking about their dinner plans. They’re focused and paying attention to what the other person is saying. This is called active listening.

          According to Skills You Need, “active listening involves listening with all senses. As well as giving full attention to the speaker, it is important that the ‘active listener’ is also ‘seen’ to be listening—otherwise, the speaker may conclude that what they are talking about is uninteresting to the listener.”[1]

          As I mentioned, it’s normal for the mind to wander. We’re human, after all. But a good listener will rein those thoughts back in as soon as they notice their attention waning.

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          I want to note here that you can also “listen” to bodily cues. You can assume that if someone keeps looking at their watch or over their shoulder, their focus isn’t on the conversation. The key is to just pay attention.

          2. Use Positive Body Language

          You can infer a lot from a person’s body language. Are they interested, bored, or anxious?

          A good listener’s body language is open. They lean forward and express curiosity in what is being said. Their facial expression is either smiling, showing concern, conveying empathy, etc. They’re letting the speaker know that they’re being heard.

          People say things for a reason—they want some type of feedback. For example, you tell your spouse, “I had a really rough day!” and your husband continues to check his newsfeed while nodding his head. Not a good response.

          But what if your husband were to look up with questioning eyes, put his phone down, and say, “Oh, no. What happened?” How would feel, then? The answer is obvious.

          According to Alan Gurney,[2]

          “An active listener pays full attention to the speaker and ensures they understand the information being delivered. You can’t be distracted by an incoming call or a Facebook status update. You have to be present and in the moment.

          Body language is an important tool to ensure you do this. The correct body language makes you a better active listener and therefore more ‘open’ and receptive to what the speaker is saying. At the same time, it indicates that you are listening to them.”

          3. Avoid Interrupting the Speaker

          I am certain you wouldn’t want to be in the middle of a sentence only to see the other person holding up a finger or their mouth open, ready to step into your unfinished verbiage. It’s rude and causes anxiety. You would, more than likely, feel a need to rush what you’re saying just to finish your sentence.

          Interrupting is a sign of disrespect. It is essentially saying, “what I have to say is much more important than what you’re saying.” When you interrupt the speaker, they feel frustrated, hurried, and unimportant.

          Interrupting a speaker to agree, disagree, argue, etc., causes the speaker to lose track of what they are saying. It’s extremely frustrating. Whatever you have to say can wait until the other person is done.

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          Be polite and wait your turn!

          4. Ask Questions

          Asking questions is one of the best ways to show you’re interested. If someone is telling you about their ski trip to Mammoth, don’t respond with, “that’s nice.” That would show a lack of interest and disrespect. Instead, you can ask, “how long have you been skiing?” “Did you find it difficult to learn?” “What was your favorite part of the trip?” etc. The person will think highly of you and consider you a great conversationalist just by you asking a few questions.

          5. Just Listen

          This may seem counterintuitive. When you’re conversing with someone, it’s usually back and forth. On occasion, all that is required of you is to listen, smile, or nod your head, and your speaker will feel like they’re really being heard and understood.

          I once sat with a client for 45 minutes without saying a word. She came into my office in distress. I had her sit down, and then she started crying softly. I sat with her—that’s all I did. At the end of the session, she stood, told me she felt much better, and then left.

          I have to admit that 45 minutes without saying a word was tough. But she didn’t need me to say anything. She needed a safe space in which she could emote without interruption, judgment, or me trying to “fix” something.

          6. Remember and Follow Up

          Part of being a great listener is remembering what the speaker has said to you, then following up with them.

          For example, in a recent conversation you had with your co-worker Jacob, he told you that his wife had gotten a promotion and that they were contemplating moving to New York. The next time you run into Jacob, you may want to say, “Hey, Jacob! Whatever happened with your wife’s promotion?” At this point, Jacob will know you really heard what he said and that you’re interested to see how things turned out. What a gift!

          According to new research, “people who ask questions, particularly follow-up questions, may become better managers, land better jobs, and even win second dates.”[3]

          It’s so simple to show you care. Just remember a few facts and follow up on them. If you do this regularly, you will make more friends.

          7. Keep Confidential Information Confidential

          If you really want to be a better listener, listen with care. If what you’re hearing is confidential, keep it that way, no matter how tempting it might be to tell someone else, especially if you have friends in common. Being a good listener means being trustworthy and sensitive with shared information.

          Whatever is told to you in confidence is not to be revealed. Assure your speaker that their information is safe with you. They will feel relieved that they have someone with whom they can share their burden without fear of it getting out.

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          Keeping someone’s confidence helps to deepen your relationship. Also, “one of the most important elements of confidentiality is that it helps to build and develop trust. It potentially allows for the free flow of information between the client and worker and acknowledges that a client’s personal life and all the issues and problems that they have belong to them.”[4]

          Be like a therapist: listen and withhold judgment.

          NOTE: I must add here that while therapists keep everything in a session confidential, there are exceptions:

          1. If the client may be an immediate danger to himself or others.
          2. If the client is endangering a population that cannot protect itself, such as in the case of a child or elder abuse.

          8. Maintain Eye Contact

          When someone is talking, they are usually saying something they consider meaningful. They don’t want their listener reading a text, looking at their fingernails, or bending down to pet a pooch on the street. A speaker wants all eyes on them. It lets them know that what they’re saying has value.

          Eye contact is very powerful. It can relay many things without anything being said. Currently, it’s more important than ever with the Covid-19 Pandemic. People can’t see your whole face, but they can definitely read your eyes.

          By eye contact, I don’t mean a hard, creepy stare—just a gaze in the speaker’s direction will do. Make it a point the next time you’re in a conversation to maintain eye contact with your speaker. Avoid the temptation to look anywhere but at their face. I know it’s not easy, especially if you’re not interested in what they’re talking about. But as I said, you can redirect the conversation in a different direction or just let the person know you’ve got to get going.

          Final Thoughts

          Listening attentively will add to your connection with anyone in your life. Now, more than ever, when people are so disconnected due to smartphones and social media, listening skills are critical.

          You can build better, more honest, and deeper relationships by simply being there, paying attention, and asking questions that make the speaker feel like what they have to say matters.

          And isn’t that a great goal? To make people feel as if they matter? So, go out and start honing those listening skills. You’ve got two great ears. Now use them!

          More Tips on How to Be a Better Listener

          Featured photo credit: Joshua Rodriguez via unsplash.com

          Reference

          [1] Skills You Need: Active Listening
          [2] Filtered: Body language for active listening
          [3] Forbes: People Will Like You More If You Start Asking Follow-up Questions
          [4] TAFE NSW Sydney eLearning Moodle: Confidentiality

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