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How to Fire Someone

How to Fire Someone

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    By trade and training I am a writer and editor. I never had any education in managing people until I received the best kind: being thrust into the middle of it and being forced to learn without any preformed conceptions from some old tradition of management that academics espouse. I’m not belittling education. It would have been helpful, and trained managers are no doubt much better than me. But sometimes it’s good to get involved in something without the notions instilled in you that everyone else has.

    Management is pretty easy for me, but I remember that one thing that got me at first was letting people go. It was hard, it sucked, and at first, I lost sleep over it. I am not the kind of guy who likes to displease people. For the record, it is still hard, it still sucks, and yeah, sometimes I still lose sleep over it. When I was appointed to a management position that required me to get rid of a whole lot of deadwood and revitalize a project, I didn’t sleep much at all for a week.

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    I often wondered — if I’d had some education in management, would this come easier to me? Would I have learned some of the skills and techniques required to let people go? For some reason I doubt there’s much that makes it easier, but there are probably a few tricks you learn in business school that would help. I don’t have those. What I have got is what I’ve figured out on my own, sometimes after making painful mistakes. I hope you don’t make them yourself.

    Image by texas_mustang.

    Be Honest

    I don’t mean to say you have to tell the individual in question what a terrible and incompetent person they are and that you’ve hated every piece of work they have done for you.

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    What I mean is that there’s a big temptation to color the truth, tell half-truths or even complete lies (though they do seem to be, at first white lies), in order to comfort the individual losing their paycheck. We know it’s painful to be let go and for most people, the natural instinct is to want to lessen that pain.

    The bottom line is: if you tell them that they were good at their job, they’ll just be confused, and they’ll still be hurt because they are suddenly out of an income. The obvious exception is when you’re firing them because of redundancy or downsizing, in which case they quite possibly could’ve been good at their job and they’ll be getting some compensation to keep them going for a while anyway.

    Be Neutral

    It is important to be as emotionally neutral as you can be. You don’t want to be flustering with smiles and sympathy, and you don’t want to be cold and harsh. Keep it pleasant, but don’t be too friendly. You are not their comforter and trying to be will result in trouble. Let them down as easy as you can without being unprofessional, and then let them go home to their spouse, family or friends for that comfort.

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    It’s worth reiterating that being neutral doesn’t mean being cold or putting on your poker face. Be nice, but not too nice or not nice enough.

    Be Empathetic

    Be empathetic, not sympathetic. Do understand the individual’s situation. Be understanding when you talk to them and they get angry or frustrated — don’t flip out back at them. Be understanding and refer them to some kind of resource that advertises jobs for people in their field (one site I manage is convenient in that we run a job board). All in all, be understanding. Provide whatever assistance you can and whatever resources your company offers outgoing employees (or even long-time contractors).

    Be Decisive

    Make sure you are decisive in tone and wording. If, in your uncertainty and unease, you use wording that seems less certain but gives them wiggle room to argue their way back in, they’ll try and take it. Sure, their attempts might not succeed — you’ve only said things that way to make things less uncomfortable for yourself, not because you meant it. But it will make things very uncomfortable and opens the door for a very heated argument.

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    Get It Done

    Don’t look for way to put off the firing. It’s got to be done and delaying the inevitable makes it harder for you. It may even leave the individual in question feeling a bit nervous — I’ve read some professionals say that, according to research, employees almost always know when they’re about to be sacked.

    It is plainly more difficult and stressful for everyone involved when you put off the firing until another day. Once the decision has been made, make the arrangements straight away.

    No Martyrs

    Don’t make a martyr of the employee. Every time you let someone go it should be done respectfully and privately. You should have someone else present to act as a witness because often, firing someone causes them to go after you with lawyers. That individual should be one of your own colleagues or a superior of yours — nobody equal to them in the organization. Being fired with one of your peers present is embarassing for the individual.

    Firing people isn’t easy. It probably does not become easy for anyone, though you might become desensitized to it. These tips will ensure you do a job you can’t kick yourself for afterwards and help prevent any escalations in the situation or any false hope in the terminated individual’s mind.

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    Last Updated on January 2, 2019

    7 Steps For Making a New Year’s Resolution and Keeping It

    7 Steps For Making a New Year’s Resolution and Keeping It

    Are you keen to reinvent yourself this year? Or at least use the new year as a long overdue excuse to get rid of bad habits or pick up new ones?

    Yes, it’s that time of year again. The time of year when we feel as if we have to turn over a new leaf. The time when we misguidedly imagine that the arrival of a new year will magically provide the catalyst, motivation and persistence we need to reinvent ourselves.

    Traditionally, New Year’s Day is styled as the ideal time to kick start a new phase in your life and the time when you must make your all important new year’s resolution. Unfortunately, the beginning of the year is also one of the worst times to make a major change in your habits because it’s often a relatively stressful time, right in the middle of the party and vacation season.

    Don’t set yourself up for failure this year by vowing to make huge changes that will be hard to keep. Instead follow these seven steps for successfully making a new year’s resolution you can stick to for good.

    1. Just pick one thing

    If you want to change your life or your lifestyle don’t try to change the whole thing at once. It won’t work. Instead pick one area of your life to change to begin with.

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    Make it something concrete so you know exactly what change you’re planning to make. If you’re successful with the first change you can go ahead and make another change after a month or so. By making small changes one after the other, you still have the chance to be a whole new you at the end of the year and it’s a much more realistic way of doing it.

    Don’t pick a New Year’s resolution that’s bound to fail either, like running a marathon if you’re 40lbs overweight and get out of breath walking upstairs. If that’s the case resolve to walk every day. When you’ve got that habit down pat you can graduate to running in short bursts, constant running by March or April and a marathon at the end of the year. What’s the one habit you most want to change?

    2. Plan ahead

    To ensure success you need to research the change you’re making and plan ahead so you have the resources available when you need them. Here are a few things you should do to prepare and get all the systems in place ready to make your change.

    Read up on it – Go to the library and get books on the subject. Whether it’s quitting smoking, taking up running or yoga or becoming vegan there are books to help you prepare for it. Or use the Internet. If you do enough research you should even be looking forward to making the change.

    Plan for success – Get everything ready so things will run smoothly. If you’re taking up running make sure you have the trainers, clothes, hat, glasses, ipod loaded with energetic sounds at the ready. Then there can be no excuses.

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    3. Anticipate problems

    There will be problems so make a list of what they’ll be. If you think about it, you’ll be able to anticipate problems at certain times of the day, with specific people or in special situations. Once you’ve identified the times that will probably be hard work out ways to cope with them when they inevitably crop up.

    4. Pick a start date

    You don’t have to make these changes on New Year’s Day. That’s the conventional wisdom, but if you truly want to make changes then pick a day when you know you’ll be well-rested, enthusiastic and surrounded by positive people. I’ll be waiting until my kids go back to school in February.

    Sometimes picking a date doesn’t work. It’s better to wait until your whole mind and body are fully ready to take on the challenge. You’ll know when it is when the time comes.

    5. Go for it

    On the big day go for it 100%. Make a commitment and write it down on a card. You just need one short phrase you can carry in your wallet. Or keep it in your car, by your bed and on your bathroom mirror too for an extra dose of positive reinforcement.

    Your commitment card will say something like:

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    • I enjoy a clean, smoke-free life.
    • I stay calm and in control even under times of stress.
    • I’m committed to learning how to run my own business.
    • I meditate daily.

    6. Accept failure

    If you do fail and sneak a cigarette, miss a walk or shout at the kids one morning don’t hate yourself for it. Make a note of the triggers that caused this set back and vow to learn a lesson from them.

    If you know that alcohol makes you crave cigarettes and oversleep the next day cut back on it. If you know the morning rush before school makes you shout then get up earlier or prepare things the night before to make it easier on you.

    Perseverance is the key to success. Try again, keep trying and you will succeed.

    7. Plan rewards

    Small rewards are great encouragement to keep you going during the hardest first days. After that you can probably reward yourself once a week with a magazine, a long-distance call to a supportive friend, a siesta, a trip to the movies or whatever makes you tick.

    Later you can change the rewards to monthly and then at the end of the year you can pick an anniversary reward. Something that you’ll look forward to. You deserve it and you’ll have earned it.

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    Whatever your plans and goals are for this year, I’d do wish you luck with them but remember, it’s your life and you make your own luck.

    Decide what you want to do this year, plan how to get it and go for it. I’ll definitely be cheering you on.

    Are you planning to make a New Year’s resolution? What is it and is it something you’ve tried to do before or something new?

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