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How to Deal When Your Favorite Application Goes Down

How to Deal When Your Favorite Application Goes Down

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    I use a lot of free online services every day, along with a few applications I downloaded from the web. There are a few that I really can’t get any work done without: all my email goes to Gmail, I use Scribefire to write each of my blog posts and I’m constantly using Twitter to do research. I particularly like web-based applications because I can switch computers without a problem.

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    Despite the benefits of using all these great applications, though, sometimes something goes wrong. Last week, for instance, ScribeFire 3.2 came out. I updated and got back to writing blog posts. When I went to publish, though, nothing happened. Something had broken with the update. The folks at ScribeFire got things fixed up in a hurry, releasing version 3.2.1, but it’s a good reminder to have a plan of action in place if you rely on an application that you have only minimal control over.

    Putting Together That Plan

    Sometimes you’ll try to access a service that normally works just fine — but there will be some sort of hiccup in the process. A hiccup doesn’t always mean that something has gone wrong with the service you’re using, though: there can be a problem at your end just as easily as there can be a passing problem. Assuming the issue doesn’t resolve itself immediately, it’s worth checking to see whether other people are having the same issue.

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    My initial plan has two parts. First, I visit DownForEveryoneOrJustMe.com. Just type in the site that you’re having problems with on the front page and you’ll get an immediate response on whether the site is up or down. It’s an extremely simple approach, useful as an initial check. My second stop is usually Twitter. Many Twitter users have gotten into the habit of posting about their problems with applications almost immediately. Visiting Search.Twitter.com and looking for a specific application name can give you a good idea of who’s having problems.

    In many cases, Twitter offers a much better over all view — especially if there is a problem with an application with a working website. For ScribeFire, for instance, DownForEveryoneOrJustMe.com didn’t really help me. ScribeFire.com was certainly still up with no problems, but when I checked Twitter, I could see quickly that other bloggers were seeing the same issue.

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    Getting A Solution

    Knowing what isn’t working doesn’t always help you that much. You may be okay with a site or service being down for a little while if you have a backup of your data on your own computer, but not too many of us are actually as good about backing up data as we ought to be. In most cases, though, not being able to access services that we’ve come to rely on can be a bit of a problem.

    I make a point of trying to find out if the service provider has made any sort of announcement before doing anything else. Depending on what kind of service we’re talking about, such an announcement could be on a blog, on Twitter, sent out in an email or even placed on someone’s personal website. More than few times, I’ve seen announcements that amount to, “Yes, we know the service is down. Please stop emailing us and let us focus on fixing it.” If I see something like that, I figure that I need to just try to switch to working without that particular service or application for the time being.

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    Other sites will share things that users can do, like installing a new plugin or using a different URL. Occasionally, you even run into websites that don’t even mention that there’s a problem with the service. When that’s the situation, I typically look for an email address that will let me connect to the help department or someone else that can update me on the situation.

    I’ve talked to some people who don’t feel that it’s appropriate to email a person or company that offers a free service, asking why that service isn’t working. The reasoning is that when we use free web applications and other tools, we run the risk of them not working. I strongly disagree. When I couldn’t find information about how to get ScribeFire back up and running, I fired off an email. I got a great response: within a day, I had a response including a link to the new upgrade. It has always been my experience that even if a service is free, you can get plenty of help from the service provider.

    Waiting Out Downtime

    When you rely on a service and you’re not interested in making the switch to another option — whether the question is expense, hassle or something else — sometimes the only real option is to wait out the downtime. Even if your most important documents or data is inaccessible because some website is down, there may not be anything you can do. Even contacting the site doesn’t always help — and a rude or angry email might do more harm than good.

    Downtime comes with putting a good portion of your work in the cloud. The only way to avoid it is to work only on programs installed on your own computer (and even then, it isn’t guaranteed). It’s worth having a side project that you can work on if a web application, online service or even the power that runs your computer goes down.

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    Last Updated on November 5, 2019

    How to Cultivate Continuous Learning to Stay Competitive

    How to Cultivate Continuous Learning to Stay Competitive

    Assuming the public school system didn’t crush your soul, learning is a great activity. It expands your viewpoint. It gives you new knowledge you can use to improve your life. It is important for your personal growth. Even if you discount the worldly benefits, the act of learning can be a source of enjoyment.

    “I have never let my schooling interfere with my education.” — Mark Twain

    But in a busy world, it can often be hard to fit in time to learn anything that isn’t essential. The only things learned are those that need to be. Everything beyond that is considered frivolous. Even those who do appreciate the practice of lifelong learning, can find it difficult to make the effort.

    Here are some tips for installing the habit of continuous learning:

    1. Always Have a Book

    It doesn’t matter if it takes you a year or a week to read a book. Always strive to have a book that you are reading through, and take it with you so you can read it when you have time.

    Just by shaving off a few minutes in-between activities in my day I can read about a book per week. That’s at least fifty each year.

    2. Keep a “To-Learn” List

    We all have to-do lists. These are the tasks we need to accomplish. Try to also have a “to-learn” list. On it you can write ideas for new areas of study.

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    Maybe you would like to take up a new language, learn a skill or read the collective works of Shakespeare. Whatever motivates you, write it down.

    3. Get More Intellectual Friends

    Start spending more time with people who think. Not just people who are smart, but people who actually invest much of their time in learning new skills. Their habits will rub off on you.

    Even better, they will probably share some of their knowledge with you.

    4. Guided Thinking

    Albert Einstein once said,

    “Any man who reads too much and uses his own brain too little falls into lazy habits of thinking.”

    Simply studying the wisdom of others isn’t enough, you have to think through ideas yourself. Spend time journaling, meditating or contemplating over ideas you have learned.

    5. Put it Into Practice

    Skill based learning is useless if it isn’t applied. Reading a book on C++ isn’t the same thing as writing a program. Studying painting isn’t the same as picking up a brush.

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    If your knowledge can be applied, put it into practice.

    In this information age, we’re all exposed to a lot of information, it’s important to re-learn how to learn so as to put the knowledge into practice.

    6. Teach Others

    You learn what you teach. If you have an outlet of communicating ideas to others, you are more likely to solidify that learning.

    Start a blog, mentor someone or even discuss ideas with a friend.

    7. Clean Your Input

    Some forms of learning are easy to digest, but often lack substance.

    I make a point of regularly cleaning out my feed reader for blogs I subscribe to. Great blogs can be a powerful source of new ideas. But every few months, I realize I’m collecting posts from blogs that I am simply skimming.

    Every few months, purify your input to save time and focus on what counts.

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    8. Learn in Groups

    Lifelong learning doesn’t mean condemning yourself to a stack of dusty textbooks. Join organizations that teach skills.

    Workshops and group learning events can make educating yourself a fun, social experience.

    9. Unlearn Assumptions

    You can’t add water to a full cup. I always try to maintain a distance away from any idea. Too many convictions simply mean too few paths for new ideas.

    Actively seek out information that contradicts your worldview.

    Our minds can’t be trusted, but this is what we can do about it to be wiser.

    10. Find Jobs that Encourage Learning

    Pick a career that encourages continual learning. If you are in a job that doesn’t have much intellectual freedom, consider switching to one that does.

    Don’t spend forty hours of your week in a job that doesn’t challenge you.

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    11. Start a Project

    Set out to do something you don’t know how. Forced learning in this way can be fun and challenging.

    If you don’t know anything about computers, try building one. If you consider yourself a horrible artist, try a painting.

    12. Follow Your Intuition

    Lifelong learning is like wandering through the wilderness. You can’t be sure what to expect and there isn’t always an end goal in mind.

    Letting your intuition guide you can make self-education more enjoyable. Most of our lives have been broken down to completely logical decisions, that making choices on a whim has been stamped out.

    13. The Morning Fifteen

    Productive people always wake up early. Use the first fifteen minutes of your morning as a period for education.

    If you find yourself too groggy, you might want to wait a short time. Just don’t put it off later in the day where urgent activities will push it out of the way.

    14. Reap the Rewards

    Learn information you can use. Understanding the basics of programming allows me to handle projects that other people would require outside help. Meeting a situation that makes use of your educational efforts can be a source of pride.

    15. Make Learning a Priority

    Few external forces are going to persuade you to learn. The desire has to come from within. Once you decide you want to make lifelong learning a habit, it is up to you to make it a priority in your life.

    More About Continuous Learning

    Featured photo credit: Paul Schafer via unsplash.com

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