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How to Criticise People without Causing Offence

How to Criticise People without Causing Offence
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    In life we often need to criticise the actions of others, yet at the same time it can be a daunting task. Nobody likes being told their are wrong or need correcting. Yet, just because people may not like being criticised, doesn’t mean we can avoid doing it. If we allow people to continue doing the wrong thing, we will just resent their action and inwardly hold it against them. This is not a good situation; however, it is quite possible to criticise others, without making them our permanent enemy. These are some tactful Ways to criticise others:

    1. I have made the same mistake myself.

    This never fails to improve the situation. Even if it is not true, you can soften your criticism by saying things like “I have made the same mistake myself…” “In your situation I would have done the same thing, but…” The reason this works, is that it avoids us developing an air of superiority. What we are saying is yes, you have made a mistake, but you shouldn’t feel bad because others have done so too. A good example is with a new worker. A new worker will be a little nervous and bound to make mistakes; if we have to point out their errors all the time, they will feel bad and lose motivation. However, if we say, that’s a mistake, but an easy one to make, we correct them without making them feel miserable.

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    2. Tone of Voice.

    70% of conversation is through the tone of voice and facial expressions. Words can be an insignificant aspect. If you have to point out a failure in someone’s behaviour, be very careful in how it is expressed.

    Avoid speaking in a tone which expresses, sarcasm, anger, hostility or condescension. As much as possible, speak in a polite, friendly and natural way. This makes a big difference. Even if you feel, the person deserves your anger or sarcasm it will not help to criticise them in this way. If you do, they will react in a negative way. If you criticise in a thoughtful way, they will be much more likely to be sympathetic to your point.

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    3. Smile

    If a colleague has done something to upset us, we find it difficult to criticise without expressing our negative emotions. If this occurs, try smiling before and during your conversation. When we smile it subconsciously defuses tense situations. When we smile, it is easier to relax and create a positive vibration.

    4. Criticise Important Things.

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    Nobody likes a busybody, who will point out every minor infraction. If you criticise people for every small mistake, then, when there is something serious they have already developed an aversion to our critical nature. Be tolerant where possible; if someone does not share your enthusiasm for putting the stapler in EXACTLY the right place – we have to remember this is not a major personality flaw. Maybe it is just easier to live with the stapler being temporarily out of place? :)

    5. Disguise the Criticism.

    If we are very clever we may be able to change someone’s behaviour without actually criticising them. If a work colleague continues to do the wrong thing, try just suggesting the correct way of doing it. Appeal to their positive nature. Suggesting the correct way of doing things involves only implied criticism; but, if it results in people doing the right thing, that is all that matters.

    6. Praise then Criticism.

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    No work colleague is without some good qualities, (we hope). If you have to criticise someone, why not start off by pointing out some of the good things they have been doing. This will put them in a good mood, and therefore they will take the criticism in a much better frame of mind. Obviously we should have some sincerity in our praise, otherwise they will see through our false flattery.

    7. Praise them for doing the right Thing. (even if not true)

    This method is a bit sneaky, but it is worth a try. Suppose somebody is very bad at filling in forms. Make a point of saying to your boss how good the person is at doing this task. If the person hears, they may be shamed into doing the job efficiently. I got this idea from watching an episode of the British Sitcom, Yes Minister; The civil service were refusing to implement the ministers reforms. So the minister went on TV and lavished praise on the civil service for doing an excellent job in implementing these particular reforms as soon as possible. What the minister said was completely false, but because he had praised them on TV, the civil service had to live upto the Ministers’ praise and implement the reforms.

    Tejvan Pettinger works as an Economics teacher in Oxford. In his spare time he enjoys writing on topics of self-improvement, meditation and productivity. He writes a blog on meditation and self improvement called Sri Chinmoy Inspiration. He also gives Meditation Classes on behalf of the Oxford Sri Chinmoy Centre.

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    Last Updated on November 5, 2019

    How to Cultivate Continuous Learning to Stay Competitive

    How to Cultivate Continuous Learning to Stay Competitive

    Assuming the public school system didn’t crush your soul, learning is a great activity. It expands your viewpoint. It gives you new knowledge you can use to improve your life. It is important for your personal growth. Even if you discount the worldly benefits, the act of learning can be a source of enjoyment.

    “I have never let my schooling interfere with my education.” — Mark Twain

    But in a busy world, it can often be hard to fit in time to learn anything that isn’t essential. The only things learned are those that need to be. Everything beyond that is considered frivolous. Even those who do appreciate the practice of lifelong learning, can find it difficult to make the effort.

    Here are some tips for installing the habit of continuous learning:

    1. Always Have a Book

    It doesn’t matter if it takes you a year or a week to read a book. Always strive to have a book that you are reading through, and take it with you so you can read it when you have time.

    Just by shaving off a few minutes in-between activities in my day I can read about a book per week. That’s at least fifty each year.

    2. Keep a “To-Learn” List

    We all have to-do lists. These are the tasks we need to accomplish. Try to also have a “to-learn” list. On it you can write ideas for new areas of study.

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    Maybe you would like to take up a new language, learn a skill or read the collective works of Shakespeare. Whatever motivates you, write it down.

    3. Get More Intellectual Friends

    Start spending more time with people who think. Not just people who are smart, but people who actually invest much of their time in learning new skills. Their habits will rub off on you.

    Even better, they will probably share some of their knowledge with you.

    4. Guided Thinking

    Albert Einstein once said,

    “Any man who reads too much and uses his own brain too little falls into lazy habits of thinking.”

    Simply studying the wisdom of others isn’t enough, you have to think through ideas yourself. Spend time journaling, meditating or contemplating over ideas you have learned.

    5. Put it Into Practice

    Skill based learning is useless if it isn’t applied. Reading a book on C++ isn’t the same thing as writing a program. Studying painting isn’t the same as picking up a brush.

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    If your knowledge can be applied, put it into practice.

    In this information age, we’re all exposed to a lot of information, it’s important to re-learn how to learn so as to put the knowledge into practice.

    6. Teach Others

    You learn what you teach. If you have an outlet of communicating ideas to others, you are more likely to solidify that learning.

    Start a blog, mentor someone or even discuss ideas with a friend.

    7. Clean Your Input

    Some forms of learning are easy to digest, but often lack substance.

    I make a point of regularly cleaning out my feed reader for blogs I subscribe to. Great blogs can be a powerful source of new ideas. But every few months, I realize I’m collecting posts from blogs that I am simply skimming.

    Every few months, purify your input to save time and focus on what counts.

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    8. Learn in Groups

    Lifelong learning doesn’t mean condemning yourself to a stack of dusty textbooks. Join organizations that teach skills.

    Workshops and group learning events can make educating yourself a fun, social experience.

    9. Unlearn Assumptions

    You can’t add water to a full cup. I always try to maintain a distance away from any idea. Too many convictions simply mean too few paths for new ideas.

    Actively seek out information that contradicts your worldview.

    Our minds can’t be trusted, but this is what we can do about it to be wiser.

    10. Find Jobs that Encourage Learning

    Pick a career that encourages continual learning. If you are in a job that doesn’t have much intellectual freedom, consider switching to one that does.

    Don’t spend forty hours of your week in a job that doesn’t challenge you.

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    11. Start a Project

    Set out to do something you don’t know how. Forced learning in this way can be fun and challenging.

    If you don’t know anything about computers, try building one. If you consider yourself a horrible artist, try a painting.

    12. Follow Your Intuition

    Lifelong learning is like wandering through the wilderness. You can’t be sure what to expect and there isn’t always an end goal in mind.

    Letting your intuition guide you can make self-education more enjoyable. Most of our lives have been broken down to completely logical decisions, that making choices on a whim has been stamped out.

    13. The Morning Fifteen

    Productive people always wake up early. Use the first fifteen minutes of your morning as a period for education.

    If you find yourself too groggy, you might want to wait a short time. Just don’t put it off later in the day where urgent activities will push it out of the way.

    14. Reap the Rewards

    Learn information you can use. Understanding the basics of programming allows me to handle projects that other people would require outside help. Meeting a situation that makes use of your educational efforts can be a source of pride.

    15. Make Learning a Priority

    Few external forces are going to persuade you to learn. The desire has to come from within. Once you decide you want to make lifelong learning a habit, it is up to you to make it a priority in your life.

    More About Continuous Learning

    Featured photo credit: Paul Schafer via unsplash.com

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