Advertising
Advertising

How to close off a project properly

How to close off a project properly
Ship

The emphasis on getting things done (GTD) through technologies, tools and psychological tweaks has helped us become able to achieve new heights in productivity. This is great since the more things that we can finish, the sooner we can get on to other (often bigger and better) things. That could mean picking up more money, vacation time or opportunities to try new things – whatever is important at the time. But don’t be in too much of a rush to close a file or finish grinding out the last 10% of a task. There are some great ways to finish things that can yield important benefits for you and those around you who are involved. These benefits can often extend to those who may later come onto the scene.

Advertising

Closing a project should include the following elements:

Advertising

  • Recognition. McDonalds has its longstanding Employee of the Month picture frame program. Dell has a Volunteers of Distinction program for its employees who become involved with volunteer projects. Toastmasters International has numerous awards for its members completing various tasks and terms of office. The best programs have five aspects:
  • Achievable: The standards are high but not so high as to discourage all but the overachievers from trying to reach them.
  • Objective: People need to know what to expect and to perceive the granting of awards as not being an overly subjective process.
  • Practical: Include rewards that are sensible motivators. Time off and cash don’t make much sense if you are short staffed and cash strapped. However, when the coffers are full and you are in a slow season, time and cash would be better motivators than a coffee table ornament.
  • Timely: The closer the granting of an award to the completion of the task, the better.
  • Useful: Wherever possible, measure and reward something that helps to produce desired results.
  • Documentation. Most companies tend to do a pretty good job of documenting completions since it usually involves financial accounting aspects. Not-for-profit organizations are often notorious for failing to properly document project completions and address transfer issues. Doing a good job of these aspects can make life much easier for those taking over the offices in the future. For example, if an organization has an annual conference, it should prepare an electronic file with all the materials used to plan, promote, operate and complete the event. Maybe burn a CD and give it to the following year’s conference chair.
  • Review and re-examination. This is part of the sandwich – the stuff in the middle. Between the recognition and celebration aspects, this is a great place to conduct an evaluation and bring in constructive feedback so that improvements can be made in future projects. Such feedback should include some positives (things that worked well), suggestions for improvement and a positive overall. A sandwich within the sandwich. These reviews can provide tremendous growth opportunities for those involved, as well as helpful in improving the quality of the projects themselves.
  • Closure & cleanup. Aspects of closure normally include getting paid and paying everybody, completing any outstanding paperwork, filing any required reports, briefing anyone who needs to be briefed, tossing out the trash and cleaning up the factory, warehouse or workspace. Generally, once this is done, the slate should be clear and wherever possible there should not be lingering remains from old projects interfering with future activities.
  • Celebration. The Hollywood people have mastered this with wrap parties and big events such as the Academy Awards. Every time a film is completed, tradition calls for a “wrap party” where everyone involved in the production gets together for a celebration, wrapping up the production. The Academy Awards are an extreme case where the industry in a very public way awards its own for various things while bringing greater recognition to the film and television industry as a whole.

Build an event but keep it in proper proportion. For a small group project at work, ordering in lunch and having a light review and review wrap-up session would work great. The team leader could acknowledge everyone’s contribution, perhaps with a more senior executive coming by to say a few words and present awards. The meal itself could be the award but it is usually better to have something that goes beyond the event. Cash and time off are great but so is something tangible that can be put on display by the person who has earned it. For a bigger project, a big splash at a hotel or conference venue might give the best results. What such an event should look like and how big it should be depends on a number of factors. The important thing is to scale it appropriately. Putting an event together can take considerable time, money and effort, so some thought should be put into planning and managing it properly.

Advertising

Overachievers beware. Finishing does not mean starting. There is nothing wrong with using a closing event to announce something new. In fact, this is often a great way to launch a new project. But launching something new should not undermine the thing just completed. Focus the events surrounding the completion on the completion, not on the new beginnings. This serves to preserve the integrity of the activity just completed and to allow those involved to take a breath, enjoy the prizes, tidy up the paperwork, reflect, mop up any odds and ends, and freely enjoy the celebration without getting prematurely wrapped up in the next thing.

Advertising

These above completion elements might seem obvious to someone reading them but there is often no formal process in a company or organization for carrying them out effectively. Those that have these processes tend to do a much better job of completing projects with a flourish than those that do not. Larger and more successful companies and organizations tend to be the ones that have such processes.

Those who do a great job finishing projects leave fellow team members motivated towards getting involved and doing great things on future projects. A well completed task also has enough properly completed documentation associated with it that anyone who wants to learn from or duplicate the results in the future is able to do so without having to figure it out from scratch.
If you have any tips or ideas to share on finishing, please post a comment.

Peter Paul Roosen and Tatsuya Nakagawa are co-founders of Atomica Creative Group, a specialized strategic product marketing firm. Through leading edge insight and research, sound strategic planning and effective project management, Atomica helps companies achieve greater success in bringing new products to market and in improving their existing businesses. They have co-authored Overcoming Inventoritis: The Silent Killer of Innovation now available.

More by this author

The Golden Rule Of Referrals: Learn to Give a Perfect Referral Burn The Business Plan: Write a Book Instead How to Give a Killer Evaluation Increasing your Credibility in 30 days: How to Brag without Bragging How to build your business before quitting your day job

Trending in Featured

1 Top 10 Ways to Lead More Effectively with Humor 2 9 Practical Ways to Achieve Work Life Balance in a Busy World 3 50 Ways to Increase Productivity and Achieve More in Less Time 4 8 Steps to Continuous Self Motivation Even During the Difficult Times 5 Where Am I Going? How to Put Your Life in Context

Read Next

Advertising
Advertising
Advertising

Last Updated on June 12, 2019

Top 10 Ways to Lead More Effectively with Humor

Top 10 Ways to Lead More Effectively with Humor

Humor and laughter provide so many rewards. Studies have shown 20 seconds of laughter yield the same benefits as 3 minutes of hard rowing. A Robert Half International study reported 84% of executives believe a worker with a good sense of humor does a better job. Incorporating humor more effectively in the workplace allows you to defuse difficult situations, reduce stress, create attention for new ideas, build rapport, and be a more approachable and memorable leader.

With those benefits, it behooves you to hone your workplace comedic skills. So in the tradition of David Letterman, here are the top 10 ways to more effectively lead with humor!

#10. Look for Joy in Life

An important step is continually looking for joy throughout your life. This happens in a variety of ways:

  • Focus less on yourself and more on helping others. Need help? Read “How to Win Friends and Influence People,” the classic by Dale Carnegie.
  • Laugh more – kids reportedly laugh 400 times per day vs. 15 times for adults. Aim for laughing 40 times daily to be at least 10% of your former self!
  • Regularly read humorous comic strips and look for quips and funny comments in your reading.
  • Even in challenging situations, hunt for something funny or humorous you can take away.

#9. Learn What Makes You Laugh

If you’re trying to laugh 40 times daily, it’s important to know what makes you laugh and have ready access to laugh-provokers. Figure out 107 things which make you laugh. Unrealistic? Hardly! Why 107? Because 107 is funnier than 100! Here’s a recipe for listing what makes you laugh by simply identifying:

  • 13 Movies
  • 11 TV Shows
  • 5 Words or Phrases
  • 19 Personal Stories
  • 5 Cartoons
  • 7 Audio or Video Pieces
  • 11 Comedians
  • 7 TV Personalities
  • 7 Funny Photos
  • 7 People You Know
  • 15 of Anything Else
  • TOTAL = 107 Funny Things

Collect & save these humor starters in a “Smile File” when you quickly need a laugh or comedic inspiration.

Advertising

#8. Use Your Own Comedic Material

Personal experiences are the most genuine humor sources for effective leadership. Look for humor in situations from your own life:

  • Funny things you have said or others have said to you
  • Pratfalls, be they mental, interpersonal, & physical
  • Embarrassing moments or unexpected happenings
  • Times of change or learning
  • Difficult life events (yes, even these can be humor sources)

When turning personal situations into comedic material, remember lessons learned from a childhood humor staple: Knock-Knock Jokes. These simple jokes work because the knock-knock structure highlights familiar situations, uses only essential words and phrases, and clearly signals a laughing opportunity. They also demonstrate how humor springs from surprise. The laughs come from not knowing who or what exactly is behind the door based on the initial response to “Who’s there?”

#7. Adapt Somebody Else’s Material

Beyond your own experiences, there’s a tradition of “borrowing & adapting” (I didn’t say stealing) funny stuff from others. That’s why old-time comedian Milton Berle was called the “Thief of Bad Gags.”

Part of borrowing successfully is using easily accessible humor sources in ways many don’t consider. Beyond simply Googling “funny” in front of quotes, one-liners, definitions, pictures, or videos, here are two other common sources you can adapt:

  • Cartoons – You can use cartoons in various ways by showing one in a presentation, telling the cartoon’s story (potentially making yourself a character) without any images, or using its punch line as a starting point for new humor.
  • Comedians – Mainstream comedians’ jokes or catch phrases are another source to modify and adapt to your personality or work situation. Watch lots of comedians and learn how professionals do it so well.

#6. Understand Your Audience

Using humor in a leadership position requires understanding boundaries on its proper use. It all starts with really understanding your audience by:

Advertising

  • Paying attention to top management’s attitudes toward humor.
  • Knowing the audience’s composition – this directly affects which humor types are appropriate.
  • Loving your audience as much or more than you poke fun at them.
  • Inviting others into humor since you can’t assume they share your same humor sensibilities.

In case you’re contemplating using ad lib humor, completely knowing your audience is even more vital. Ad-libs have the potential for going horribly wrong because audience sensibilities have been misjudged. It’s very beneficial to actually plan and rehearse ad libs. It may sound odd, but identify common work situations you encounter and think through what usually goes wrong or provides a source for potential humor. Work out some “safe” funny comebacks to use as “planned” ad libs.

#5. Know the Rules and Boundaries

There are blatant humor no-no’s in the workplace which are quite acceptable for an onstage comedian. At work, avoid harmful practical jokes or pranks, heavily sarcastic comments, and humor rooted in religious, sexual, ethnic, or racial themes. Think you know your work setting well enough to tread on this dangerous ground? Here’s some advice: DON’T. The way questionable humor will be perceived by a workplace audience is too much of an unknown to take big risks when your career is at stake.

Use this checkpoint to actually see if your intended workplace humor is SAFE. To pass the SAFE test, all of these statements need to be true regarding your joke, comment, or image:

  • I can Say/Show this to my mother.
  • It wouldn’t Anger me if I were the butt of the joke.
  • This wouldn’t trigger an FCC violation
  • Everyone in the audience will be able to get it.

With even a hint of one false answer, dramatically modify your idea or better yet, abandon it and start over.

#4. Get over Yourself

Effective leaders don’t take themselves too seriously. They’re comfortable laughing at themselves and letting others be funny as well. Leaders should become adept at appropriately using self-deprecating humor, i.e., self-directed humor downplaying your own talents, stature, or accomplishments

Advertising

You don’t want to use self-deprecating humor on simply any topic, however. It’s most effectively & appropriately used in:

  • Situations where you’re comfortable & self-confident
  • Areas where your credibility & competence are clearly established
  • Ways that fit your known personality & sensibilities

Remember – when trying to borrow someone else’s self-deprecating humor, you need to share that person’s perspective & situation. If not, it’s simply deprecating! I once heard a decidedly non-technical Marketing VP call out “data geeks” in the audience. While that’s what they called themselves, she wasn’t a part of their group, and her comment, intended to build affiliation, fell completely flat.

#3. Need Humor Ideas? Just Look Around

The workplace is filled with situations lending themselves to comedy. Humor springs from exaggeration, wordplay, misunderstandings, ambiguity, contradictions, paradoxes, pain, and inconsistencies. If you work in any type of business or organizational setting, there are plenty of these situations to go around!

As a leader, it’s your role to use the proper opptunities to encourage and employ humor successfully by ensuring that:

  • Your humor makes others feel good about themselves.
  • Hurtful fun isn’t made of those less tenured than you in the organization.
  • You don’t use humor when agitated since it can lead to apparent meanness.

#2. Surround Yourself with Joy

If you’re looking for more joy and levity in leadership, surround yourself with joyful people. These are people who are funny, easily spur laughter, and routinely cheer people up through their presence.

Advertising

Cultivate relationships with these types of people. Spend time with them, learn from their successful uses of humor, and emulate elements of their approaches that work for you.

Beyond basking in the joy these people create, select 3 or 4 of them to be an informal comedy team. As your comedy team, solicit their opinions to help you generate and refine humor ideas. They can also provide perspectives on potentially questionable humor material that makes it through the SAFE test, but still feels like it might not be right for a workplace audience.

#1. Dive into the Fun

Ultimately, the most important part of successfully using humor as a leader is actually sharing it in the workplace. Here are a few final tips to keep in mind:

  • Practice your humor in appropriate, low-risk settings to find out what works before trying it out with a bigger audience.
  • Signal a laughing opportunity through your words, actions, and tone. It’s also a good practice to give people “permission” to laugh in the workplace.
  • Finally, be earnest in using humor; don’t focus on laughs so much as lightening and adding fun into work settings.

Featured photo credit: Brooke Cagle via unsplash.com

Read Next