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How I’m Getting a Smartphone, While Avoiding Crazy Habits

How I’m Getting a Smartphone, While Avoiding Crazy Habits

    What makes a smartphone “smart?”

    This may sound like a dumb question, but I have actually been asking it ever since I made a commitment to upgrade my time management system with the purchase of a shiny, new 2011 smartphone in January.

    Setting aside the question of the costs (which I understand can top US$2,000 per year when internet charges are included,) I am focused on discovering whether or not I can boost my productivity with an intelligent choice. In doing so, I realize that I could end up deciding to maintain the status quo: a cheap Nokia cellphone and an old Palm PDA.

    Important: this is a productivity effort on my part, not a shopper’s comparison.

    I have never owned a smartphone, and after seeing some of the ways in which they have been used and abused by their owners, I am wary. I don’t want to become another smartphone addict who can’t stop themselves from using bad habits daily. Instead, I have delayed purchasing a smartphone, and I have decided to ignore the advertisements in order to make a decision.

    So far, what I’ve gleaned about these devices has been interesting.

    One of the main lessons I have learned is that smartphones aren’t all that smart when it comes to enhancing an individual’s productivity. To understand why this is the case, let’s first define what I DON’T mean by using the word “productivity.”

    Convenience, not Productivity

    Many of the most recent smartphone innovations have more to do with convenience than productivity. For example, if I’m traveling on the road and need to take a picture, a smartphone could take the place of a forgotten camera. Smartphones have been continuously redesigned to replace electronic tools such as:

    – a camera
    – a DVD / video player
    – an mp3 player
    – a camcorder
    – a voice recorder
    – simple browser
    – an instant messaging system
    – an email and text messaging system
    – a GPS device
    – a cell phone
    – a radio
    – a gaming device
    – a laptop

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    It appears that smartphone manufacturers have focused their attention on cramming as many electronic tools as they can into as small a case as possible, which is has been an amazing thing to watch as a non-user. Even though the miniaturized, smartphone versions of these devices are usually not quite as robust as the original, it must be fun to be able to pull out a smartphone that does the trick every time, rather than having to lug a knapsack full of the technological gadgets listed. Friends and family should be impressed as I switch from one device to another as I sit on the beach.

    When a smartphone replaces a knapsack-of-gadgets, that must be a good thing. But is using fewer muscles and taking up less space the same as being more productive? Isn’t that really about a little added convenience?

    Convenience is not really what I’m after… I am more interested in being productive in the meat and potatoes kind of way: getting more done, making fewer mistakes, doing stuff cheaper, and pleasing those who are the recipients of my work. “Convenience” seems to be a lesser matter.

    Entertainment, not Productivity

    I imagine that with smartphone access to ebooks, music, pictures and videos that I’d always have a source of content to prevent me from ever getting bored. I’d always be able to escape some mind-numbing task, and disappear into something interesting and more captivating.

    Of course, you may not like it if you happen to be giving a presentation at the very moment at which I decide that I’m bored, and I turn to my device t osearch for something more interesting. Yet this is exactly what’s happening around the world as smartphone users drift to better quality entertainment in the middle of meetings, conversations, weddings, dinner dates… heck, I’ve even heard that people reach for them while they are lying in bed, or sitting on the toilet.

    A more entertained life has its advantages. The most recent research shows that jumping from one text to another floods parts of the brain with dopamine. (link here: http://abclocal.go.com/kabc/video?id=7397649) As welcoming as that sounds, it has little to do with productivity, unfortunately.

    Information, not Productivity

    If I were to leave for a business trip I imagine that while I’m in the taxi to the airport, I could check to see if my flight were on time. I could also see the news as it develops in the moment, plus watch stock prices, bond yields and currency fluctuations as they happen in the minute. A storm happening 3,000 miles away would be information that would be at my fingertips.

    It’s obvious that I’d be better informed, and I imagine that I could save some time with the information that I could use to decide to change my travel plans. But would that translate into greater productivity for me? Maybe a little, but it wouldn’t replace the information I could get from a phone call or laptop.

    Converting Down Time, not Productivity

    At the same time, a smartphone does seem to facilitate a particular thought that runs as follows:
    “Here I am sitting in the doctor’s office with nothing to do. I wish I could be doing something else instead, such as
    sending email / watching a movie / reading an ebook / surfing the internet / creating a video / purchasing a nick-nack on ebay, etc.”

    Smartphones make it easy for us to switch tasks from something that we don’t want to be doing to an electronic activity that we’d prefer to be doing.

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    Surely, that must be a good thing!?

    Maybe not for me. I have a neat habit of taking naps in doctor’s offices, or anyplace where I’m seated and waiting. I also like to meditate in quiet moments, and I just love the serendipity of finding an old magazine with an interesting article.

    Would I be less productive if I engaged in any of these activities instead of using my smartphone to IM a friend at work? Probably not.

    At the same time, I have been known to travel with my mp3 player and Palm PDA to locations in which I know I’ll be waiting for some time. Combining these devices into my cellphone, which I have with me all the time, would give me more choices around converting my down time. I could still take a nap, but I’d do it with my smartphone in my hand, knowing that I could be doing something electronic when I wake up.

    That’s a little more productivity… perhaps.

    Sex-Appeal, not Productivity

    In airport terminals all over the world for the past few weeks, people have been looking over the shoulders of those who possess the latest and sleekest gadget – the Apple iPad. I actually borrowed one the other day for a few minutes and it felt like an amazingly beautiful creation. Undeniably sexy. Used anywhere in public, it could hardly fail to attract attention with its design and functionality.

    Gaining other people’s attention and admiration, as ego-boosting as it might be, is not an increase in productivity, however.

    Real Productivity

    The cases mentioned so far address the hype that has been used in smartphone ads. What I have noticed is a very different vibe around these devices than the vibe that existed around other time management tools that I introduced in my daily life in past years.

    1991

    As a new employee at AT&T Bell Labs, I remember seeing the first DayRunners and DayTimers and thinking that I needed to get one of those. I ended up with the former, and there was no mistaking the fact that the system of folder, little pages and inserts was for a single purpose: productivity enhancement. They were not for entertainment, communication or replacing anything in the knapsack-of-gadgets in a cool and sexy way.

    Back then, having a planner showed that you were serious about being productive. (Or so we thought.)

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    1997

    When the Palm Pilot was made available in the mid-1990’s, I remember being relieved. Not only could I manage my most important information more securely (with multiple electronic backups,) but I could also carry that information with me wherever I went.

    As other software programs were released for the Palm, I saw them as interesting toys, but hardly the reason why the Palm existed in the first place. Like the DayRunner, the Palm was all about productivity.

    2010

    Now, I am attempting to make the next upgrade, but as you may have noticed, I am struggling to see what, if anything, a smartphone will add to my productivity.

    When I adopted the DayRunner and Palm Pilot, it was clear to me that the new habits I needed to adopt to make these devices work would help me to be more productive. In the case of the DayRunner I learned to:
    – bring my diary with me everywhere
    – have backup refills
    – browse OfficeMax for improvements
    – check my calendar before making new appointments

    With the Palm, I learned that I needed to:
    – synche it with Outlook and the Palm Desktop every 1-2 days
    – keep it well charged
    – travel with a charger at all times
    – always look for new software or hardware upgrades

    These habits were new ones, but they were worth the investment of time and energy because of the overall productivity gains. Looking back I can see that any upgrade to my time management system requires that a user develop some new habits in order to realize the necessary improvements.

    When I review each of these habit changes, however, I now realize that I was making upgrades to what I call the Fundamentals of Time Management: Capturing, Emptying, Tossing, Acting Now, Storing, Scheduling, Listing, Switching, Interrupting, Warning and Reviewing. Each of them is a physical action that is profoundly affected by the choice of tools that are used.

    For example, the DayRunner changed the way I did my Capturing, as I now almost always had a pad of paper with me. I also was able to upgrade the method I used to Store addresses and phone numbers, keeping the same pages for years at a time.

    When I bought the Palm, it also affected the way I did my Storing, as I could now backup all my information in several places and never have to worry about ever losing it. Also, having an electronic Schedule meant that I could do away with Task lists, Todo lists and Next Action Lists and make plans for time slots occurring days, weeks and months in the future, something that was too hard to attempt with pencil and paper.

    These two upgrades made sense to me in a practical way — they changed how I executed the 11 Fundamentals. Meat and potatoes productivity.

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    Now, in 2010, the more closely I look at modern smartphones the more confused I get, because I can’t clearly see the productivity advantage. I don’t want to waste my time and money on fluff.

    As I mentioned before, what really scares me is the fact that I might pick up some of the bad habits I have seen. According to the New York Times, the devices enable digital distractions, a modern-day addiction that is just as hard to break as any other.

    One company I know well even banned smartphones from the boardroom because its directors and executives could not control the addictive habits that they have developed. And I’m sure I’m not alone in having friends who continually interrupt meals, movies, conversations, meetings, play dates with kids, sporting events, etc. to pick up their smartphones in anticipation of a ring, beep or buzz.

    I am desperate to avoid falling into this trap, partly due to the etiquette and health risks, but also because they are so unproductive – the very opposite of what I am trying to accomplish with an upgrade. I don’t want to be distracted to the point where I don’t know what I’m doing.

    It’s not that I think that smartphones will always be useless. Far from it. I believe that the combination of several devices into one could be potent, but they will only become so when the capabilities of one device are combined with another to impact one of the 11 Fundamentals in a new and innovative way.

    For example, the calendar could be used to block certain kinds of interruptions, until I am ready to work on them during designated times for “Emptying.”

    If I could challenge smartphone manufacturers I would say:
    “Imagine a knapsack filled with all the gadgets now being squeezed into smartphones: a laptop, camera, mp3 player, radio, etc. Apart from the obvious convenience of a smaller size, how is the smartphone better?”

    If I can’t clearly answer that question by Christmas, then I’ll be sticking with the cellphone/PDA combination that I use today. I’ll be tracking my progress in making the decision on my website and I welcome your reactions, questions and ideas in the comments below.

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    Francis Wade

    Author, Management Consultant

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    Last Updated on September 28, 2020

    The Pros and Cons of Working from Home

    The Pros and Cons of Working from Home

    At the start of the year, if you had asked anyone if they could do their work from home, many would have said no. They would have cited the need for team meetings, a place to be able to sit down and get on with their work, the camaraderie of the office, and being able to meet customers and clients face to face.

    Almost ten months later, most of us have learned that we can do our work from home and in many ways, we have discovered working from home is a lot better than doing our work in a busy, bustling office environment where we are inundated with distractions and noise.

    One of the things the 2020 pandemic has reminded us is we humans are incredibly adaptable. It is one of the strengths of our kind. Yet we have been unknowingly practicing this for years. When we move house we go through enormous upheaval.

    When we change jobs, we not only change our work environment but we also change the surrounding people. Humans are adaptable and this adaptability gives us strength.

    So, what are the pros and cons of working from home? Below I will share some things I have discovered since I made the change to being predominantly a person who works from home.

    Pro #1: A More Relaxed Start to the Day

    This one I love. When I had to be at a place of work in the past, I would always set my alarm to give me just enough time to make coffee, take a shower, and change. Mornings always felt like a rush.

    Now, I can wake up a little later, make coffee and instead of rushing to get out of the door at a specific time, I can spend ten minutes writing in my journal, reviewing my plan for the day, and start the day in a more relaxed frame of mind.

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    When you start the day in a relaxed state, you begin more positively. You find you have more clarity and more focus and you are not wasting energy worrying about whether you will be late.

    Pro #2: More Quiet, Focused Time = Increased Productivity

    One of the biggest difficulties of working in an office is the noise and distractions. If a colleague or boss can see you sat at your desk, you are more approachable. It is easier for them to ask you questions or engage you in meaningless conversations.

    Working from home allows you to shut the door and get on with an hour or two of quiet focused work. If you close down your Slack and Email, you avoid the risk of being disturbed and it is amazing how much work you can get done.

    An experiment conducted in 2012 found that working from home increased a person’s productivity by 13%, and more recent studies also find significant increases in productivity.[1]

    When our productivity increases, the amount of time we need to perform our work decreases, and this means we can spend more time on activities that can bring us closer to our family and friends as well as improve our mental health.

    Pro #3: More Control Over Your Day

    Without bosses and colleagues watching over us all day, we have a lot more control over what we do. While some work will inevitably be more urgent than others, we still get a lot more choice about what we work on.

    We also get more control over where we work. I remember when working in an office, we were given a fixed workstation. Some of these workstations were pleasant with a lot of natural sunlight, but other areas were less pleasant. It was often the luck of the draw whether we find ourselves in a good place to work or not.

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    By working from home we can choose what work to work on and whether we want to face a window or not. We can get up and move to another place, and we can move from room to room. And if you have a garden, on nice days you could spend a few hours working outside.

    Pro #4: You Get to Choose Your Office Environment

    While many companies will provide you with a laptop or other equipment to do your work, others will give you an allowance to purchase your equipment. But with furniture such as your chair and desk, you have a lot of freedom.

    I have seen a lot of amazing home working spaces with wonderful sets up—better chairs, laptop stands that make working from a laptop much more ergonomic and therefore, better for your neck.

    You can also choose your wall art and the little nick-nacks on your desk or table. With all this freedom, you can create a very personal and excellent working environment that is a pleasure to work in. When you are happy doing your work, you will inevitably do better work.

    Con #1: We Move a Lot Less

    When we commute to a place of work, there is movement involved. Many people commute using public transport, which means walking to the bus stop or train station. Then, there is the movement at lunchtime when we go out to buy our lunch. Working in a place of work requires us to move more.

    Unfortunately, working from home naturally causes us to move less and this means we are not burning as many calories as we need to.

    Moving is essential to our health and if you are working from home you need to become much more aware of your movement. To ensure you are moving enough, make sure you take your lunch breaks. Get up from your desk and move. Go outside, if you can, and take a walk. And, of course, refrain from regular trips to the refrigerator.

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    Con #2: Less Human Interaction

    One of the nicest things about bringing a group of people together to work is the camaraderie and relationships that are built over time. Working from home takes us away from that human interaction and for many, this can cause a feeling of loss.

    Humans are a social species—we need to be with other people. Without that connection, we start to feel lonely and that can lead to mental health issues.

    Zoom and Microsoft Teams meeting cannot replace that interaction. Often, the interactions we get at our workplaces are spontaneous. But with video calls, there is nothing spontaneous—most of these calls are prearranged and that’s not spontaneous.

    This lack of spontaneous interaction can also reduce a team’s ability to develop creative solutions—there’s just something about a group of incredibly creative people coming together in a room to thrash out ideas together that lends itself to creativity.

    While video calls can be useful, they don’t match the connection between a group of people working on a solution together.

    Con #3: The Cost of Buying Home Office Equipment

    Not all companies are going to provide you with a nice allowance to buy expensive home office equipment. 100% remote companies such as Doist (the creators of Todoist and Twist) provide a $2,000 allowance to all their staff every two years to buy office equipment. Others are not so generous.

    This can prove to be expensive for many people to create their ideal work-from-home workspace. Many people must make do with what they already have, and that could mean unsuitable chairs that damage backs and necks.

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    For a future that will likely involve more flexible working arrangements, companies will need to support their staff in ways that will add additional costs to an already reduced bottom line.

    Con #4: Unique Distractions

    Not all people have the benefit of being able to afford childcare for young children, and this means they need to balance working and taking care of their kids.

    For many parents, being able to go to a workplace gives them time away from the noise and demands of a young family, so they could get on with their work. Working from home removes this and can make doing video calls almost impossible.

    To overcome this, where possible, you need to set some boundaries. I know this is not always possible, but it is something you need to try. You should do whatever you can to make sure you have some boundaries between your work life and home life.

    Final Thoughts

    Working from home can be hugely beneficial for many people, but it can also bring serious challenges to others.

    We are moving towards a new way of working. Therefore, companies need to look at both the pros and cons of working from home and be prepared to support their staff in making this transition. It will not be impossible, but a lot of thought will need to go into it.

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    Featured photo credit: Standsome Worklifestyle via unsplash.com

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