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Great Managers Teach (When They Should)

Great Managers Teach (When They Should)

Great Managers cultivate a work environment where lifelong learners thrive. Everyone simply learns for the sake of learning, thrilling to its personal reward. In these workplaces, curiosity is admired and all ideas are prized, and the Great Managers are those who facilitate the learning process in which those ideas incubate until innovation breaks through. People grow magnificently in the process.

Among studies of their own, managers will learn how to be a great teacher and coach, and with teaching in the workplace, their “how to be a great teacher” starts with knowing when to be one.

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All managers must be able to coach, however sometimes their best tactic in the beginning of the learning process is having someone else do the initial teaching. At the start of learning something, the student must be inspired to learn it, and the Great Manager honestly assesses if they are up to the teacher’s challenge to inspire or not. One of the worst things you can do to the adult learner at work is sit them in a class taught by an awful teacher.

Knowledge of a subject is just bare bones. It takes talent and skill to teach well. Savvy managers will choose what they should teach personally, and when they should enlist the help of another trainer to do it for them. At times you may need experts, but ‘enlist’ doesn’t necessarily mean ‘hire’ and the right teacher may even work somewhere else in your own organization. You can trade audiences with them, giving your staff fresh inspiration from the person best suited to give it, while you get more practice teaching in your own area of expertise.

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When you teach, you are presenting new knowledge you want people to be excited about learning. Most learning takes some time, and they’ve got to be willing to stay the course. You may have significant passion for it, yet at times, too much passion can be a liability too; skillful teachers can tone down their passion enough for the hesitant or intimidated learner to meet them at a more comfortable place. They’ll teach in smaller bites, teaching patiently and artfully until that student can answer their own “What’s in this for me” question, and then arrive at their passion for it.

Keep in mind that in-person and by a person teaching isn’t always required. Depending on the subject, books and training videos or online programs may be options, and individual, self-paced formats may actually work better. Customize teaching by taking advantage of the variety of options available.

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Don’t take it personally. Even the best teachers don’t teach everything well. They are perceived to be among the best because they’ve chosen their specialty, and matched it up with both their passion for teaching it, and their desire to have their students share in the experience of their subject’s learning. They understand that teaching is more about the way the student learns best, and much less about the teacher.

So learn a lesson from other Great Managers and don’t expect the unreasonable from your own ability to teach. Be selective and teach when you are the one most effective with the subject at hand; work dishes up a lot of possibilities! Give yourself a break, and enlist the right help for the other training your staff needs.

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Then, participate in learning it right alongside them. Take your lead thereafter in the follow-up so crucial with comprehension, adaptation, and retention — coach them in the execution of what has just been learned. Getting the new learning you’ve both experienced to stick so it was all worth the effort will be the best contribution you make.

Update: Related article written for www.managingwithaloha.com;
Great Managers Teach Well
Post Author:
Rosa Say is the author of Managing with Aloha, Bringing Hawaii’s Universal Values to the Art of Business. She fervently believes that work can inspire, and that great managers and leaders can change our lives for the better. She writes for Lifehack.org to freely offer her coaching to those of us who aspire to be greater than we are, for she also believes in us. Writing on What Great Managers Do is one of her favorite topics.

More by this author

Rosa Say

Rosa is an author and blogger who dedicates to helping people thrive in the work and live with purpose.

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Last Updated on July 8, 2020

3 Techniques for Setting Priorities Effectively

3 Techniques for Setting Priorities Effectively

It is easy, in the onrush of life, to become a reactor – to respond to everything that comes up, the moment it comes up, and give it your undivided attention until the next thing comes up.

This is, of course, a recipe for madness. The feeling of loss of control over what you do and when is enough to drive you over the edge, and if that doesn’t get you, the wreckage of unfinished projects you leave in your wake will surely catch up with you.

Having an inbox and processing it in a systematic way can help you gain back some of that control. But once you’ve processed out your inbox and listed all the tasks you need to get cracking on, you still have to figure out what to do the very next instant. On which of those tasks will your time best be spent, and which ones can wait?

When we don’t set priorities, we tend to follow the path of least resistance. (And following the path of least resistance, as the late, great Utah Phillips reminded us, is what makes the river crooked!) That is, we’ll pick and sort through the things we need to do and work on the easiest ones – leaving the more difficult and less fun tasks for a “later” that, in many cases, never comes – or, worse, comes just before the action needs to be finished, throwing us into a whirlwind of activity, stress, and regret.

This is why setting priorities is so important.

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3 Effective Approaches to Set Priorities

There are three basic approaches to setting priorities, each of which probably suits different kinds of personalities. The first is for procrastinators, people who put off unpleasant tasks. The second is for people who thrive on accomplishment, who need a stream of small victories to get through the day. And the third is for the more analytic types, who need to know that they’re working on the objectively most important thing possible at this moment. In order, then, they are:

1. Eat a Frog

There’s an old saying to the effect that if you wake up in the morning and eat a live frog, you can go through the day knowing that the worst thing that can possibly happen to you that day has already passed. In other words, the day can only get better!

Popularized in Brian Tracy’s book Eat That Frog!, the idea here is that you tackle the biggest, hardest, and least appealing task first thing every day, so you can move through the rest of the day knowing that the worst has already passed.

When you’ve got a fat old frog on your plate, you’ve really got to knuckle down. Another old saying says that when you’ve got to eat a frog, don’t spend too much time looking at it! It pays to keep this in mind if you’re the kind of person that procrastinates by “planning your attack” and “psyching yourself up” for half the day. Just open wide and chomp that frog, buddy! Otherwise, you’ll almost surely talk yourself out of doing anything at all.

2. Move Big Rocks

Maybe you’re not a procrastinator so much as a fiddler, someone who fills her or his time fussing over little tasks. You’re busy busy busy all the time, but somehow, nothing important ever seems to get done.

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You need the wisdom of the pickle jar. Take a pickle jar and fill it up with sand. Now try to put a handful of rocks in there. You can’t, right? There’s no room.

If it’s important to put the rocks in the jar, you’ve got to put the rocks in first. Fill the jar with rocks, now try pouring in some pebbles. See how they roll in and fill up the available space? Now throw in a couple handfuls of gravel. Again, it slides right into the cracks. Finally, pour in some sand.

For the metaphorically impaired, the pickle jar is all the time you have in a day. You can fill it up with meaningless little busy-work tasks, leaving no room for the big stuff, or you can do the big stuff first, then the smaller stuff, and finally fill in the spare moments with the useless stuff.

To put it into practice, sit down tonight before you go to bed and write down the three most important tasks you have to get done tomorrow. Don’t try to fit everything you need, or think you need, to do, just the three most important ones.

In the morning, take out your list and attack the first “Big Rock”. Work on it until it’s done or you can’t make any further progress. Then move on to the second, and then the third. Once you’ve finished them all, you can start in with the little stuff, knowing you’ve made good progress on all the big stuff. And if you don’t get to the little stuff? You’ll have the satisfaction of knowing that you accomplished three big things. At the end of the day, nobody’s ever wished they’d spent more time arranging their pencil drawer instead of writing their novel, or printing mailing labels instead of landing a big client.

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3. Covey Quadrants

If you just can’t relax unless you absolutely know you’re working on the most important thing you could be working on at every instant, Stephen Covey’s quadrant system as written in The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change might be for you.

Covey suggests you divide a piece of paper into four sections, drawing a line across and a line from top to bottom. Into each of those quadrants, you put your tasks according to whether they are:

  1. Important and Urgent
  2. Important and Not Urgent
  3. Not Important but Urgent
  4. Not Important and Not Urgent

    The quadrant III and IV stuff is where we get bogged down in the trivial: phone calls, interruptions, meetings (QIII) and busy work, shooting the breeze, and other time wasters (QIV). Although some of this stuff might have some social value, if it interferes with your ability to do the things that are important to you, they need to go.

    Quadrant I and II are the tasks that are important to us. QI are crises, impending deadlines, and other work that needs to be done right now or terrible things will happen. If you’re really on top of your time management, you can minimize Q1 tasks, but you can never eliminate them – a car accident, someone getting ill, a natural disaster, these things all demand immediate action and are rarely planned for.

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    You’d like to spend as much time as possible in Quadrant II, plugging away at tasks that are important with plenty of time to really get into them and do the best possible job. This is the stuff that the QIII and QIV stuff takes time away from, so after you’ve plotted out your tasks on the Covey quadrant grid, according to your own sense of what’s important and what isn’t, work as much as possible on items in Quadrant II (and Quadrant I tasks when they arise).

    Getting to Know You

    Spend some time trying each of these approaches on for size. It’s hard to say what might work best for any given person – what fits one like a glove will be too binding and restrictive for another, and too loose and unstructured for a third. You’ll find you also need to spend some time figuring out what makes something important to you – what goals are your actions intended to move you towards.

    In the end, setting priorities is an exercise in self-knowledge. You need to know what tasks you’ll treat as a pleasure and which ones like torture, what tasks lead to your objectives and which ones lead you astray or, at best, have you spinning your wheels and going nowhere.

    These three are the best-known and most time-tested strategies out there, but maybe you’ve got a different idea you’d like to share? Tell us how you set your priorities in the comments.

    More Tips for Effective Prioritization

    Featured photo credit: Mille Sanders via unsplash.com

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