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Confrontation is the Big Brother of Productivity

Confrontation is the Big Brother of Productivity
Confrontation

No. I repeat this simple word many times each day, in a variety of volumes and with relative efficacy. My three young children are used to me saying no but are keen to keep me in line in case I abuse the word or just get in the habit of saying no under the banner of being a “good parent”. When I’m at home, no is easy. At work, it’s another story altogether.

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“No may be the word we need most in today’s times,” said negotiator William Ury, author of The Power of a Positive No: How to Say No and Still Get to Yes. When you consider the consequences of confronting a coworker and the very real possibility of fallout in the days that follow, saying no is serious business indeed. I once confronted a colleague for his verbal abuse of a secretary and the result was predictable- he denied the whole thing and resented the fact that I called him out on it. What follow are some pointers when it comes to confronting the person who is way out of line.

Step back and “Go to the Balcony”. Ury uses this phrase as a way of encouraging poise under pressure. Someone has just offended you or said something completely out of line so how should you respond? Step back, take a breath and respond with calm and composure. Going “to the balcony” indicates a need to get away from the situation, if even for a moment. Maybe it’s taking a deep breath or putting your fingers to your temples. It might require you to leave the room and walk down the hall. The key is to avoid an emotional reaction and choose instead a rational response.

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Trust Your Gut. In the situation that I described earlier, I went with my gut which told me that a secretary had just been chewed out for no apparent reason. Instead of sweeping it under the rug as just a “bad day” for the offender, I marched right up to his room and spoke directly to him. Remember this: if it seems like a situation of abuse, neglect or outright workplace arrogance, it probably is. How to respond is the real question.
Give Him/Her a Chance to Speak. You’ve just witnessed a colleague get trashed in a public meeting so what do you do? You could walk right up to your boss and let her have it, launching verbal hand grenades and mincing no words. On the other hand, you could also request a meeting behind closed doors, outline what you witnessed and then give her a chance to respond. I’ve found that the simple stating of your case opens the other person to their case, ultimately leading to a better conversation.

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Respond Truthfully. Confronting someone at work takes tact and confidence and you may choose to forgo that difficult conversation this time in favor of a better time or place at another time. Without getting into “confrontation procrastination”, speak truthfully when the time is right. If you have a reservoir of respect with your boss or colleague, they’ll listen to your perspective 9 out of 10 times. Sometimes we’re tempted to backtrack because we want to be nice but it’s truth that ultimately teaches us best, not just being nice.

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Follow-through is Key. Holding grudges is absolutely off limits when it comes to moving on and following through. You’ve made your case, now move on. Don’t worry about how well it went or how much they empathized with you. Should they choose to ignore your perspective, they’ll only find themselves in hot water down the road.
Standing up for “the little guy” is hard work, especially if that guy is you. Sure, life would be easier if we all got along but saying no might be just the ticket for you and your organization. It’s often the uncomfortably truthful conversation that leads to a deeper level of growth and productivity.

Mike St. Pierre blogs about productivity and life balance at www.thedailysaint.com

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Last Updated on March 13, 2019

How to Get out of a Rut: 12 Useful Ways to Get Unstuck

How to Get out of a Rut: 12 Useful Ways to Get Unstuck

Have you gotten into a rut before? Or are you in a rut right now?

You know you’re in a rut when you run out of ideas and inspiration. I personally see a rut as a productivity vacuum. It might very well be a reason why you aren’t getting results. Even as you spend more time on your work, you can’t seem to get anything constructive done. While I’m normally productive, I get into occasional ruts (especially when I’ve been working back-to-back without rest). During those times, I can spend an entire day in front of the computer and get nothing done. It can be quite frustrating.

Over time, I have tried and found several methods that are helpful to pull me out of a rut. If you experience ruts too, whether as a working professional, a writer, a blogger, a student or other work, you will find these useful. Here are 12 of my personal tips to get out of ruts:

1. Work on the small tasks.

When you are in a rut, tackle it by starting small. Clear away your smaller tasks which have been piling up. Reply to your emails, organize your documents, declutter your work space, and reply to private messages.

Whenever I finish doing that, I generate a positive momentum which I bring forward to my work.

2. Take a break from your work desk.

Get yourself away from your desk and go take a walk. Go to the washroom, walk around the office, go out and get a snack.

Your mind is too bogged down and needs some airing. Sometimes I get new ideas right after I walk away from my computer.

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3. Upgrade yourself

Take the down time to upgrade yourself. Go to a seminar. Read up on new materials (#7). Pick up a new language. Or any of the 42 ways here to improve yourself.

The modern computer uses different typefaces because Steve Jobs dropped in on a calligraphy class back in college. How’s that for inspiration?

4. Talk to a friend.

Talk to someone and get your mind off work for a while.

Talk about anything, from casual chatting to a deep conversation about something you really care about. You will be surprised at how the short encounter can be rejuvenating in its own way.

5. Forget about trying to be perfect.

If you are in a rut, the last thing you want to do is step on your own toes with perfectionist tendencies.

Just start small. Do what you can, at your own pace. Let yourself make mistakes.

Soon, a little trickle of inspiration will come. And then it’ll build up with more trickles. Before you know it, you have a whole stream of ideas.

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6. Paint a vision to work towards.

If you are continuously getting in a rut with your work, maybe there’s no vision inspiring you to move forward.

Think about why you are doing this, and what you are doing it for. What is the end vision in mind?

Make it as vivid as possible. Make sure it’s a vision that inspires you and use that to trigger you to action.

7. Read a book (or blog).

The things we read are like food to our brain. If you are out of ideas, it’s time to feed your brain with great materials.

Here’s a list of 40 books you can start off with. Stock your browser with only the feeds of high quality blogs, such as Lifehack.org, DumbLittleMan, Seth Godin’s Blog, Tim Ferris’ Blog, Zen Habits or The Personal Excellence Blog.

Check out the best selling books; those are generally packed with great wisdom.

8. Have a quick nap.

If you are at home, take a quick nap for about 20-30 minutes. This clears up your mind and gives you a quick boost. Nothing quite like starting off on a fresh start after catching up on sleep.

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9. Remember why you are doing this.

Sometimes we lose sight of why we do what we do, and after a while we become jaded. A quick refresher on why you even started on this project will help.

What were you thinking when you thought of doing this? Retrace your thoughts back to that moment. Recall why you are doing this. Then reconnect with your muse.

10. Find some competition.

Nothing quite like healthy competition to spur us forward. If you are out of ideas, then check up on what people are doing in your space.

Colleagues at work, competitors in the industry, competitors’ products and websites, networking conventions.. you get the drill.

11. Go exercise.

Since you are not making headway at work, might as well spend the time shaping yourself up.

Sometimes we work so much that we neglect our health and fitness. Go jog, swim, cycle, whichever exercise you prefer.

As you improve your physical health, your mental health will improve, too. The different facets of ourselves are all interlinked.

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Here’re 15 Tips to Restart the Exercise Habit (and How to Keep It).

12. Take a good break.

Ruts are usually signs that you have been working too long and too hard. It’s time to get a break.

Beyond the quick tips above, arrange for a 1-day or 2-days of break from your work. Don’t check your (work) emails or do anything work-related. Relax and do your favorite activities. You will return to your work recharged and ready to start.

Contrary to popular belief, the world will not end from taking a break from your work. In fact, you will be much more ready to make an impact after proper rest. My best ideas and inspiration always hit me whenever I’m away from my work.

Take a look at this to learn the importance of rest: The Importance of Scheduling Downtime

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Featured photo credit: Joshua Earle via unsplash.com

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