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7 Email Myths That Plague the Workplace

7 Email Myths That Plague the Workplace

    Myths about how to best do email abound. Some are explicitly stated and drummed into your head, and some are the unspoken expectations of the modern corporate world. To succeed at tackling the big email time sink and making email woes a thing of your past, you need to acknowledge these myths for what they are, and implement a system that works.

    Systems need good foundations in order to work, and when an effective email management system fails, it’s usually because the user couldn’t separate these myths from their approach.

    1. Good organization is the best way to stay on top of email.

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    It’s not. Turning emails into actions and archiving everything else is the best way to stay on top of email. Organizing each message into a different folder might be handy for other reasons, such as digging out a paper trail for your lawyer when you get sued, but it’s not handy for “staying on top of” email. There is no correlation between the folder your message is in (unless we’re talking about the inbox) and your level of email efficiency.

    2. You need to reply to every message.

    Some messages simply don’t need a reply. You should only reply if you have something valuable to add to the communication. Sure, you might feel the sting of guilt as you get used to this concept and stop replying to every message you get, but if you want to reclaim your time, it’s an adjustment you must make.

    If there are people you communicate with regularly who expect a reply even when you have nothing to add, you need to educate them rather than succumb to their demands. The biggest problem with email productivity is that people simply won’t put up a little resistance to those who don’t know how to use email effectively.

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    3. You need to reply to every message… as soon as you receive it.

    Worse than myth number two is the myth that you should reply to every message the second you get it. Nothing is accomplished by this. There are always exceptions to every rule—if you work in a newsroom, waiting an hour for information is like waiting a week—but they probably don’t apply to you. Don’t find excuses to reply to every message every minute of the day; just say no.

    Replying to every message you receive is a time sink. Replying to every message as soon as you receive it is sheer irresponsibility—ironically, many people do this to create the illusion of productivity and responsibility.

    4. Emails should be about (insert number) words.

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    The appropriate length for an email is dependent on what the email is about and how much the recipient already knows about the topic, and how much they need to know about the topic in order to act on it. If it doesn’t need to be more than a sentence, never make it more than a sentence. If the email is incomplete in three or four paragraphs, keep writing until the email is complete, but make every word count and edit like crazy before you hit send.

    Part of maintaining good email productivity is maintaining good email etiquette; you could call it the “email karma” rule.

    5. Email is a beast that can’t be tamed.

    Sure it can be. The technology is never the problem; the people using it are. The question is: are you the problem person, or is it the people sending you email? Either way, there are solutions you can implement, whether they involve changing the way you think about and use email or putting up obstacles between yourself and your contacts. Auto responders are one such obstacle that will educate those who are sending you unhelpful email.

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    6. There’s no way to get off that pesky mailing list!

    Of course there is; it’s just a matter of how far you’re willing to take the matter. Spam is illegal, remember, and if it’s truly a mailing list and not just spam from Russia, there’s a way to get your name removed (even if you have to scare the bejeezus out of them with lawyers). It may just take some time and energy. If it’s going to take you more than two minutes, you should simply set up a filter so that you never see messages from that address. If you’re looking for more time in your day, why take the hard route?

    7. Prioritization is a good email productivity tool.

    Prioritization is a good task management tool. If you feel like attaching a priority to an email you’ve received, it’s a good sign that you need to turn that message into an action. On the flip side, sending an email marked as high priority using the prioritization features of your email client has an equally dubious level of usefulness. Not only is there a good chance that the priority level won’t be displayed in the recipient’s email client, it’s a matter of good email etiquette to leave the priority of a given email up to the recipient and let them fit it into the context of their day.

    Email was never designed to help you communicate during an emergency. If there’s an emergency that truly does require immediate attention, pick up the phone or Skype.

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    Last Updated on March 13, 2019

    How to Get out of a Rut: 12 Useful Ways to Get Unstuck

    How to Get out of a Rut: 12 Useful Ways to Get Unstuck

    Have you gotten into a rut before? Or are you in a rut right now?

    You know you’re in a rut when you run out of ideas and inspiration. I personally see a rut as a productivity vacuum. It might very well be a reason why you aren’t getting results. Even as you spend more time on your work, you can’t seem to get anything constructive done. While I’m normally productive, I get into occasional ruts (especially when I’ve been working back-to-back without rest). During those times, I can spend an entire day in front of the computer and get nothing done. It can be quite frustrating.

    Over time, I have tried and found several methods that are helpful to pull me out of a rut. If you experience ruts too, whether as a working professional, a writer, a blogger, a student or other work, you will find these useful. Here are 12 of my personal tips to get out of ruts:

    1. Work on the small tasks.

    When you are in a rut, tackle it by starting small. Clear away your smaller tasks which have been piling up. Reply to your emails, organize your documents, declutter your work space, and reply to private messages.

    Whenever I finish doing that, I generate a positive momentum which I bring forward to my work.

    2. Take a break from your work desk.

    Get yourself away from your desk and go take a walk. Go to the washroom, walk around the office, go out and get a snack.

    Your mind is too bogged down and needs some airing. Sometimes I get new ideas right after I walk away from my computer.

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    3. Upgrade yourself

    Take the down time to upgrade yourself. Go to a seminar. Read up on new materials (#7). Pick up a new language. Or any of the 42 ways here to improve yourself.

    The modern computer uses different typefaces because Steve Jobs dropped in on a calligraphy class back in college. How’s that for inspiration?

    4. Talk to a friend.

    Talk to someone and get your mind off work for a while.

    Talk about anything, from casual chatting to a deep conversation about something you really care about. You will be surprised at how the short encounter can be rejuvenating in its own way.

    5. Forget about trying to be perfect.

    If you are in a rut, the last thing you want to do is step on your own toes with perfectionist tendencies.

    Just start small. Do what you can, at your own pace. Let yourself make mistakes.

    Soon, a little trickle of inspiration will come. And then it’ll build up with more trickles. Before you know it, you have a whole stream of ideas.

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    6. Paint a vision to work towards.

    If you are continuously getting in a rut with your work, maybe there’s no vision inspiring you to move forward.

    Think about why you are doing this, and what you are doing it for. What is the end vision in mind?

    Make it as vivid as possible. Make sure it’s a vision that inspires you and use that to trigger you to action.

    7. Read a book (or blog).

    The things we read are like food to our brain. If you are out of ideas, it’s time to feed your brain with great materials.

    Here’s a list of 40 books you can start off with. Stock your browser with only the feeds of high quality blogs, such as Lifehack.org, DumbLittleMan, Seth Godin’s Blog, Tim Ferris’ Blog, Zen Habits or The Personal Excellence Blog.

    Check out the best selling books; those are generally packed with great wisdom.

    8. Have a quick nap.

    If you are at home, take a quick nap for about 20-30 minutes. This clears up your mind and gives you a quick boost. Nothing quite like starting off on a fresh start after catching up on sleep.

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    9. Remember why you are doing this.

    Sometimes we lose sight of why we do what we do, and after a while we become jaded. A quick refresher on why you even started on this project will help.

    What were you thinking when you thought of doing this? Retrace your thoughts back to that moment. Recall why you are doing this. Then reconnect with your muse.

    10. Find some competition.

    Nothing quite like healthy competition to spur us forward. If you are out of ideas, then check up on what people are doing in your space.

    Colleagues at work, competitors in the industry, competitors’ products and websites, networking conventions.. you get the drill.

    11. Go exercise.

    Since you are not making headway at work, might as well spend the time shaping yourself up.

    Sometimes we work so much that we neglect our health and fitness. Go jog, swim, cycle, whichever exercise you prefer.

    As you improve your physical health, your mental health will improve, too. The different facets of ourselves are all interlinked.

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    Here’re 15 Tips to Restart the Exercise Habit (and How to Keep It).

    12. Take a good break.

    Ruts are usually signs that you have been working too long and too hard. It’s time to get a break.

    Beyond the quick tips above, arrange for a 1-day or 2-days of break from your work. Don’t check your (work) emails or do anything work-related. Relax and do your favorite activities. You will return to your work recharged and ready to start.

    Contrary to popular belief, the world will not end from taking a break from your work. In fact, you will be much more ready to make an impact after proper rest. My best ideas and inspiration always hit me whenever I’m away from my work.

    Take a look at this to learn the importance of rest: The Importance of Scheduling Downtime

    More Resources About Getting out of a Rut

    Featured photo credit: Joshua Earle via unsplash.com

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