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7 Email Myths That Plague the Workplace

7 Email Myths That Plague the Workplace

    Myths about how to best do email abound. Some are explicitly stated and drummed into your head, and some are the unspoken expectations of the modern corporate world. To succeed at tackling the big email time sink and making email woes a thing of your past, you need to acknowledge these myths for what they are, and implement a system that works.

    Systems need good foundations in order to work, and when an effective email management system fails, it’s usually because the user couldn’t separate these myths from their approach.

    1. Good organization is the best way to stay on top of email.

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    It’s not. Turning emails into actions and archiving everything else is the best way to stay on top of email. Organizing each message into a different folder might be handy for other reasons, such as digging out a paper trail for your lawyer when you get sued, but it’s not handy for “staying on top of” email. There is no correlation between the folder your message is in (unless we’re talking about the inbox) and your level of email efficiency.

    2. You need to reply to every message.

    Some messages simply don’t need a reply. You should only reply if you have something valuable to add to the communication. Sure, you might feel the sting of guilt as you get used to this concept and stop replying to every message you get, but if you want to reclaim your time, it’s an adjustment you must make.

    If there are people you communicate with regularly who expect a reply even when you have nothing to add, you need to educate them rather than succumb to their demands. The biggest problem with email productivity is that people simply won’t put up a little resistance to those who don’t know how to use email effectively.

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    3. You need to reply to every message… as soon as you receive it.

    Worse than myth number two is the myth that you should reply to every message the second you get it. Nothing is accomplished by this. There are always exceptions to every rule—if you work in a newsroom, waiting an hour for information is like waiting a week—but they probably don’t apply to you. Don’t find excuses to reply to every message every minute of the day; just say no.

    Replying to every message you receive is a time sink. Replying to every message as soon as you receive it is sheer irresponsibility—ironically, many people do this to create the illusion of productivity and responsibility.

    4. Emails should be about (insert number) words.

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    The appropriate length for an email is dependent on what the email is about and how much the recipient already knows about the topic, and how much they need to know about the topic in order to act on it. If it doesn’t need to be more than a sentence, never make it more than a sentence. If the email is incomplete in three or four paragraphs, keep writing until the email is complete, but make every word count and edit like crazy before you hit send.

    Part of maintaining good email productivity is maintaining good email etiquette; you could call it the “email karma” rule.

    5. Email is a beast that can’t be tamed.

    Sure it can be. The technology is never the problem; the people using it are. The question is: are you the problem person, or is it the people sending you email? Either way, there are solutions you can implement, whether they involve changing the way you think about and use email or putting up obstacles between yourself and your contacts. Auto responders are one such obstacle that will educate those who are sending you unhelpful email.

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    6. There’s no way to get off that pesky mailing list!

    Of course there is; it’s just a matter of how far you’re willing to take the matter. Spam is illegal, remember, and if it’s truly a mailing list and not just spam from Russia, there’s a way to get your name removed (even if you have to scare the bejeezus out of them with lawyers). It may just take some time and energy. If it’s going to take you more than two minutes, you should simply set up a filter so that you never see messages from that address. If you’re looking for more time in your day, why take the hard route?

    7. Prioritization is a good email productivity tool.

    Prioritization is a good task management tool. If you feel like attaching a priority to an email you’ve received, it’s a good sign that you need to turn that message into an action. On the flip side, sending an email marked as high priority using the prioritization features of your email client has an equally dubious level of usefulness. Not only is there a good chance that the priority level won’t be displayed in the recipient’s email client, it’s a matter of good email etiquette to leave the priority of a given email up to the recipient and let them fit it into the context of their day.

    Email was never designed to help you communicate during an emergency. If there’s an emergency that truly does require immediate attention, pick up the phone or Skype.

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    Last Updated on January 2, 2019

    7 Steps For Making a New Year’s Resolution and Keeping It

    7 Steps For Making a New Year’s Resolution and Keeping It

    Are you keen to reinvent yourself this year? Or at least use the new year as a long overdue excuse to get rid of bad habits or pick up new ones?

    Yes, it’s that time of year again. The time of year when we feel as if we have to turn over a new leaf. The time when we misguidedly imagine that the arrival of a new year will magically provide the catalyst, motivation and persistence we need to reinvent ourselves.

    Traditionally, New Year’s Day is styled as the ideal time to kick start a new phase in your life and the time when you must make your all important new year’s resolution. Unfortunately, the beginning of the year is also one of the worst times to make a major change in your habits because it’s often a relatively stressful time, right in the middle of the party and vacation season.

    Don’t set yourself up for failure this year by vowing to make huge changes that will be hard to keep. Instead follow these seven steps for successfully making a new year’s resolution you can stick to for good.

    1. Just pick one thing

    If you want to change your life or your lifestyle don’t try to change the whole thing at once. It won’t work. Instead pick one area of your life to change to begin with.

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    Make it something concrete so you know exactly what change you’re planning to make. If you’re successful with the first change you can go ahead and make another change after a month or so. By making small changes one after the other, you still have the chance to be a whole new you at the end of the year and it’s a much more realistic way of doing it.

    Don’t pick a New Year’s resolution that’s bound to fail either, like running a marathon if you’re 40lbs overweight and get out of breath walking upstairs. If that’s the case resolve to walk every day. When you’ve got that habit down pat you can graduate to running in short bursts, constant running by March or April and a marathon at the end of the year. What’s the one habit you most want to change?

    2. Plan ahead

    To ensure success you need to research the change you’re making and plan ahead so you have the resources available when you need them. Here are a few things you should do to prepare and get all the systems in place ready to make your change.

    Read up on it – Go to the library and get books on the subject. Whether it’s quitting smoking, taking up running or yoga or becoming vegan there are books to help you prepare for it. Or use the Internet. If you do enough research you should even be looking forward to making the change.

    Plan for success – Get everything ready so things will run smoothly. If you’re taking up running make sure you have the trainers, clothes, hat, glasses, ipod loaded with energetic sounds at the ready. Then there can be no excuses.

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    3. Anticipate problems

    There will be problems so make a list of what they’ll be. If you think about it, you’ll be able to anticipate problems at certain times of the day, with specific people or in special situations. Once you’ve identified the times that will probably be hard work out ways to cope with them when they inevitably crop up.

    4. Pick a start date

    You don’t have to make these changes on New Year’s Day. That’s the conventional wisdom, but if you truly want to make changes then pick a day when you know you’ll be well-rested, enthusiastic and surrounded by positive people. I’ll be waiting until my kids go back to school in February.

    Sometimes picking a date doesn’t work. It’s better to wait until your whole mind and body are fully ready to take on the challenge. You’ll know when it is when the time comes.

    5. Go for it

    On the big day go for it 100%. Make a commitment and write it down on a card. You just need one short phrase you can carry in your wallet. Or keep it in your car, by your bed and on your bathroom mirror too for an extra dose of positive reinforcement.

    Your commitment card will say something like:

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    • I enjoy a clean, smoke-free life.
    • I stay calm and in control even under times of stress.
    • I’m committed to learning how to run my own business.
    • I meditate daily.

    6. Accept failure

    If you do fail and sneak a cigarette, miss a walk or shout at the kids one morning don’t hate yourself for it. Make a note of the triggers that caused this set back and vow to learn a lesson from them.

    If you know that alcohol makes you crave cigarettes and oversleep the next day cut back on it. If you know the morning rush before school makes you shout then get up earlier or prepare things the night before to make it easier on you.

    Perseverance is the key to success. Try again, keep trying and you will succeed.

    7. Plan rewards

    Small rewards are great encouragement to keep you going during the hardest first days. After that you can probably reward yourself once a week with a magazine, a long-distance call to a supportive friend, a siesta, a trip to the movies or whatever makes you tick.

    Later you can change the rewards to monthly and then at the end of the year you can pick an anniversary reward. Something that you’ll look forward to. You deserve it and you’ll have earned it.

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    Whatever your plans and goals are for this year, I’d do wish you luck with them but remember, it’s your life and you make your own luck.

    Decide what you want to do this year, plan how to get it and go for it. I’ll definitely be cheering you on.

    Are you planning to make a New Year’s resolution? What is it and is it something you’ve tried to do before or something new?

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