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10 Best Productivity Books of 2009

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10 Best Productivity Books of 2009

10 Best Productivity Books of 2009

    Granted, the year’s not done yet, but publishers start to slow down new releases right about now, so it’s not likely we’ll see another contender for “best of 2009” until January. Plus, Christmas is coming up, and I wanted to give you plenty of time to read some of these books before you give copies to your friends and relatives.

    But really? It’s never the wrong time to recommend a list of great books.

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    These are 10 books I read this year that made a powerful impression. I read a ton of non-fiction – not only do I read for my own pleasure but I’m a non-fiction reviewer for Publishers Weekly and I’m also regularly approached with titles to review for Lifehack. Of course, not everything I read has anything to do with personal productivity – I also quite enjoyed Timothy Egan’s The Big Burn and Michael Chabon’s Manhood for Amateurs this year – but given my role here you can expect that my reading tends to lean rather in a Lifehack-y direction.

    Out of the stack of books I’ve finished this year, then, these are the 10 I think have “legs” – they have a lot to say and their ideas will be around for a long time to come. As always, I’m using “productivity” loosely here, measured in units of happiness achieved not units of work finished. The books in this list talk about the psychology of motivation, decision-making, and happiness, the importance of good old-fashioned handiwork, launching a business, the meaning of risk, and, of course, piracy, among other topics. While they may not offer easy-to-digest lessons in list-making and project planning, all of them are jam-packed full of information that can help you build a better business, career, and life. And that’s what this is all about.

    Since I’m writing this in November, and since end-of-the-year publications often get overlooked in annual best-of lists (which are generally also written in November, even if they’re published later), I’ve decided to include books published back to November 1, 2008. So, here they are, in no particular order:

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    1. Making It All Work by David Allen

    It would be hard to justify not including David Allen’s latest contribution to the Getting Things Done canon. Making It All Work expands and deepens the central GTD concepts, addressing concerns many have had about setting priorities, work-life balance issues, and the runway-50,000 foot views. I wrote an extensive 3-part review of this book; start with Part 1 here. A paperback version is due out on Dec 29.

    2.   Shop Class as Soulcraft by Matthew B. Crawford

    This is the best non-fiction book I’ve read all year. Maybe the best I’ve read in this decade! Crawford is a philosophy professor and motorcycle repairman, and here he sings the praises of working with your hands, or what he calls “manual competence”. The reason so many of us are unsatisfied, he argues, is that we do deeply unsatisfying work – work that alienates us not just from the product of our labor (whatever that is – what does a derivatives broker, marketing director, or currency trader make, anyway?) but from each other (with our relationships mediated by layers of BS and managerial protocol) and ultimately ourselves. Working with our hands connects us physically to the material world we’ve taken largely for granted in these years of abundance and consumption. This book will inspire and enlighten you, regardless of your politics or faith.

    3. Career Renegade by Jonathan Fields

    Jonathan Fields had a dream career – and it was killing him. So he dropped everything and started over, eventually building one of the most successful yoga studios in New York City. Along the way, he learned a thing or two about chasing a dream, and shares those lessons here. Being a career renegade isn’t just about changing your job, it’s about changing your career – both in the sense of shifting from one career to another but also in the sense of transforming what you’re already doing. By turns practical and inspiring. Read my full review for more.

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    4. The Big Idea by Donny Deutsch

    Donny Deutsch is best known as the host of the TV show, also called The Big Idea, in which he helps fledgling entrepreneurs bring their big ideas to market. This book collects the things he’s learned from interacting with hundreds of entrepreneurs over the year, as well as from his own experience building up his father’s advertising agency to a hundreds-of-millions-dollar business. This is hardnosed, practical advice, with plenty of resources both online and off- to point you in the right direction.

    5. The Invisible Hook: The Hidden Economy of Pirates by Peter T. Leeson

    Arrrr! This is an oddball book, applying classical economic theory to pirate life and business. Yes, business – turns out pirates were quite the business people! This book offers a fun and interesting introduction to economics (and “fun” and “interesting” are two words you rarely hear in connection with the field…) and some surprisingly good ideas about how to make a contemporary business run.

    6. One Year to an Organized Work Life by Regina Leeds

    I interviewed Leeds back in 2008 for Lifehack Live about her then-current book, One Year to an Organized Life. This year, she returned with a follow-up, applying the same principles of self-discovery and limited, focused organizing projects to the office. Divided into 12 sections, one per month, this book walks readers though a series of easy-on-their-own steps that, taken together, create a system for workplace organization and a mindset to match it. Plus, there are rubber ducks on the cover, which are awesome. Thursday Bram wrote a review of Organized Work Life when it came out in January.

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    7. Dance with Chance by Spyros Makridakis, Robin Hogarth, and Anil Gaba

    A book about luck – and how it’s more powerful than we think. This book will likely blow your mind with its analyses of the role luck plays in health care, investment banking, and business administration – and how rarely doctors, investment bankers, business leaders, and everyone else ever beat the odds. The practical sections are a little weak – like the authors felt they needed to write a how-to book instead of a thought-provoking one – but the book overall is well worth your time.

    8. What the Dog Saw and Outliers by Malcolm Gladwell

    I put these two together, since I didn’t want one author to hog up space on the list. What can you say about a genius who put out two books full of his trademark craziness in less than a year? Outliers explores all the factors beside raw talent that go into creating success, putting individual accomplishment in the larger social context that makes it possible. What the Dog Saw is a collection of Gladwell’s essays, focusing on all sorts of random but always interesting aspects of our culture. I haven’t finished it yet – it just came out, people! – but it’s Gladwell.

    9. Start-Up Nation by Dan Senor and Saul Singer

    Israel leads the world in start-ups, particularly in the tech sector, and Senor and Singer explain why in this compelling book. Among the reasons: The social networks and educational opportunities afforded by near-universal military service; lax immigration laws that create a diversity of thought and experience; and an authority-questioning worldview that keeps complacency at bay and hierarchies relatively flat. As a strictly non-Zionist Jew (that means I feel no cultural connection with Israel or with the notion of a homeland), even I was considering emigration when I finished this book!

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    10. Drive by Daniel H. Pink

    Pink is the author of The Adventures of Johnny Bunko, a guide to career change in the form of an anime novel (which I reviewed here). In Drive, he delves into the psychology of motivation, showing that virtually everything businesses do to motivate employees (and that we do to motivate ourselves) is wrong. In the end, motivation is about doing work that fulfills us as people, and that it boils down to three things: Autonomy (the ability to work at our own pace on projects of our own choosing), Mastery (the ability to develop our skills and perform at our highest level), and Purpose (working in the service of something larger than ourselves). A perfect message as we enter the season of goodwill towards all.

    Of course, I can’t read everything – I’m only superhuman, after all – so I’m sure there are good books that came out in the last year that I’ve missed. Ori and Rom Brafman’s Sway: The Irresistible Pull of Irrational Behavior, for example, sounds, well… irresistible. Let us know your picks in the comments – and what you thought of any of the books above you might have read.

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    8 Simple Ways to Be a Better Listener

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    8 Simple Ways to Be a Better Listener

    How would you feel if you were sharing a personal story and noticed that the person to whom you were speaking wasn’t really listening? You probably wouldn’t be too thrilled.

    Unfortunately, that is the case for many people. Most individuals are not good listeners. They are good pretenders. The thing is, true listening requires work—more work than people are willing to invest. Quality conversation is about “give and take.” Most people, however, want to just give—their words, that is. Being on the receiving end as the listener may seem boring, but it’s essential.

    When you are attending to someone and paying attention to what they’re saying, it’s a sign of caring and respect. The hitch is that attending requires an act of will, which sometimes goes against what our minds naturally do—roaming around aimlessly and thinking about whatnot, instead of listening—the greatest act of thoughtfulness.

    Without active listening, people often feel unheard and unacknowledged. That’s why it’s important for everyone to learn how to be a better listener.

    What Makes People Poor Listeners?

    Good listening skills can be learned, but first, let’s take a look at some of the things that you might be doing that makes you a poor listener.

    1. You Want to Talk to Yourself

    Well, who doesn’t? We all have something to say, right? But when you are looking at someone pretending to be listening while, all along, they’re mentally planning all the amazing things they’re going to say, it is a disservice to the speaker.

    Yes, maybe what the other person is saying is not the most exciting thing in the world. Still, they deserve to be heard. You always have the ability to steer the conversation in another direction by asking questions.

    It’s okay to want to talk. It’s normal, even. Keep in mind, however, that when your turn does come around, you’ll want someone to listen to you.

    2. You Disagree With What Is Being Said

    This is another thing that makes you an inadequate listener—hearing something with which you disagree with and immediately tuning out. Then, you lie in wait so you can tell the speaker how wrong they are. You’re eager to make your point and prove the speaker wrong. You think that once you speak your “truth,” others will know how mistaken the speaker is, thank you for setting them straight, and encourage you to elaborate on what you have to say. Dream on.

    Disagreeing with your speaker, however frustrating that might be, is no reason to tune them out and ready yourself to spew your staggering rebuttal. By listening, you might actually glean an interesting nugget of information that you were previously unaware of.

    3. You Are Doing Five Other Things While You’re “Listening”

    It is impossible to listen to someone while you’re texting, reading, playing Sudoku, etc. But people do it all the time—I know I have.

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    I’ve actually tried to balance my checkbook while pretending to listen to the person on the other line. It didn’t work. I had to keep asking, “what did you say?” I can only admit this now because I rarely do it anymore. With work, I’ve succeeded in becoming a better listener. It takes a great deal of concentration, but it’s certainly worth it.

    If you’re truly going to listen, then you must: listen! M. Scott Peck, M.D., in his book The Road Less Travel, says, “you cannot truly listen to anyone and do anything else at the same time.” If you are too busy to actually listen, let the speaker know, and arrange for another time to talk. It’s simple as that!

    4. You Appoint Yourself as Judge

    While you’re “listening,” you decide that the speaker doesn’t know what they’re talking about. As the “expert,” you know more. So, what’s the point of even listening?

    To you, the only sound you hear once you decide they’re wrong is, “Blah, blah, blah, blah, blah!” But before you bang that gavel, just know you may not have all the necessary information. To do that, you’d have to really listen, wouldn’t you? Also, make sure you don’t judge someone by their accent, the way they sound, or the structure of their sentences.

    My dad is nearly 91. His English is sometimes a little broken and hard to understand. People wrongly assume that he doesn’t know what he’s talking about—they’re quite mistaken. My dad is a highly intelligent man who has English as his second language. He knows what he’s saying and understands the language perfectly.

    Keep that in mind when listening to a foreigner, or someone who perhaps has a difficult time putting their thoughts into words.

    Now, you know some of the things that make for an inferior listener. If none of the items above resonate with you, great! You’re a better listener than most.

    How To Be a Better Listener

    For conversation’s sake, though, let’s just say that maybe you need some work in the listening department, and after reading this article, you make the decision to improve. What, then, are some of the things you need to do to make that happen? How can you be a better listener?

    1. Pay Attention

    A good listener is attentive. They’re not looking at their watch, phone, or thinking about their dinner plans. They’re focused and paying attention to what the other person is saying. This is called active listening.

    According to Skills You Need, “active listening involves listening with all senses. As well as giving full attention to the speaker, it is important that the ‘active listener’ is also ‘seen’ to be listening—otherwise, the speaker may conclude that what they are talking about is uninteresting to the listener.”[1]

    As I mentioned, it’s normal for the mind to wander. We’re human, after all. But a good listener will rein those thoughts back in as soon as they notice their attention waning.

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    I want to note here that you can also “listen” to bodily cues. You can assume that if someone keeps looking at their watch or over their shoulder, their focus isn’t on the conversation. The key is to just pay attention.

    2. Use Positive Body Language

    You can infer a lot from a person’s body language. Are they interested, bored, or anxious?

    A good listener’s body language is open. They lean forward and express curiosity in what is being said. Their facial expression is either smiling, showing concern, conveying empathy, etc. They’re letting the speaker know that they’re being heard.

    People say things for a reason—they want some type of feedback. For example, you tell your spouse, “I had a really rough day!” and your husband continues to check his newsfeed while nodding his head. Not a good response.

    But what if your husband were to look up with questioning eyes, put his phone down, and say, “Oh, no. What happened?” How would feel, then? The answer is obvious.

    According to Alan Gurney,[2]

    “An active listener pays full attention to the speaker and ensures they understand the information being delivered. You can’t be distracted by an incoming call or a Facebook status update. You have to be present and in the moment.

    Body language is an important tool to ensure you do this. The correct body language makes you a better active listener and therefore more ‘open’ and receptive to what the speaker is saying. At the same time, it indicates that you are listening to them.”

    3. Avoid Interrupting the Speaker

    I am certain you wouldn’t want to be in the middle of a sentence only to see the other person holding up a finger or their mouth open, ready to step into your unfinished verbiage. It’s rude and causes anxiety. You would, more than likely, feel a need to rush what you’re saying just to finish your sentence.

    Interrupting is a sign of disrespect. It is essentially saying, “what I have to say is much more important than what you’re saying.” When you interrupt the speaker, they feel frustrated, hurried, and unimportant.

    Interrupting a speaker to agree, disagree, argue, etc., causes the speaker to lose track of what they are saying. It’s extremely frustrating. Whatever you have to say can wait until the other person is done.

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    Be polite and wait your turn!

    4. Ask Questions

    Asking questions is one of the best ways to show you’re interested. If someone is telling you about their ski trip to Mammoth, don’t respond with, “that’s nice.” That would show a lack of interest and disrespect. Instead, you can ask, “how long have you been skiing?” “Did you find it difficult to learn?” “What was your favorite part of the trip?” etc. The person will think highly of you and consider you a great conversationalist just by you asking a few questions.

    5. Just Listen

    This may seem counterintuitive. When you’re conversing with someone, it’s usually back and forth. On occasion, all that is required of you is to listen, smile, or nod your head, and your speaker will feel like they’re really being heard and understood.

    I once sat with a client for 45 minutes without saying a word. She came into my office in distress. I had her sit down, and then she started crying softly. I sat with her—that’s all I did. At the end of the session, she stood, told me she felt much better, and then left.

    I have to admit that 45 minutes without saying a word was tough. But she didn’t need me to say anything. She needed a safe space in which she could emote without interruption, judgment, or me trying to “fix” something.

    6. Remember and Follow Up

    Part of being a great listener is remembering what the speaker has said to you, then following up with them.

    For example, in a recent conversation you had with your co-worker Jacob, he told you that his wife had gotten a promotion and that they were contemplating moving to New York. The next time you run into Jacob, you may want to say, “Hey, Jacob! Whatever happened with your wife’s promotion?” At this point, Jacob will know you really heard what he said and that you’re interested to see how things turned out. What a gift!

    According to new research, “people who ask questions, particularly follow-up questions, may become better managers, land better jobs, and even win second dates.”[3]

    It’s so simple to show you care. Just remember a few facts and follow up on them. If you do this regularly, you will make more friends.

    7. Keep Confidential Information Confidential

    If you really want to be a better listener, listen with care. If what you’re hearing is confidential, keep it that way, no matter how tempting it might be to tell someone else, especially if you have friends in common. Being a good listener means being trustworthy and sensitive with shared information.

    Whatever is told to you in confidence is not to be revealed. Assure your speaker that their information is safe with you. They will feel relieved that they have someone with whom they can share their burden without fear of it getting out.

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    Keeping someone’s confidence helps to deepen your relationship. Also, “one of the most important elements of confidentiality is that it helps to build and develop trust. It potentially allows for the free flow of information between the client and worker and acknowledges that a client’s personal life and all the issues and problems that they have belong to them.”[4]

    Be like a therapist: listen and withhold judgment.

    NOTE: I must add here that while therapists keep everything in a session confidential, there are exceptions:

    1. If the client may be an immediate danger to himself or others.
    2. If the client is endangering a population that cannot protect itself, such as in the case of a child or elder abuse.

    8. Maintain Eye Contact

    When someone is talking, they are usually saying something they consider meaningful. They don’t want their listener reading a text, looking at their fingernails, or bending down to pet a pooch on the street. A speaker wants all eyes on them. It lets them know that what they’re saying has value.

    Eye contact is very powerful. It can relay many things without anything being said. Currently, it’s more important than ever with the Covid-19 Pandemic. People can’t see your whole face, but they can definitely read your eyes.

    By eye contact, I don’t mean a hard, creepy stare—just a gaze in the speaker’s direction will do. Make it a point the next time you’re in a conversation to maintain eye contact with your speaker. Avoid the temptation to look anywhere but at their face. I know it’s not easy, especially if you’re not interested in what they’re talking about. But as I said, you can redirect the conversation in a different direction or just let the person know you’ve got to get going.

    Final Thoughts

    Listening attentively will add to your connection with anyone in your life. Now, more than ever, when people are so disconnected due to smartphones and social media, listening skills are critical.

    You can build better, more honest, and deeper relationships by simply being there, paying attention, and asking questions that make the speaker feel like what they have to say matters.

    And isn’t that a great goal? To make people feel as if they matter? So, go out and start honing those listening skills. You’ve got two great ears. Now use them!

    More Tips on How to Be a Better Listener

    Featured photo credit: Joshua Rodriguez via unsplash.com

    Reference

    [1] Skills You Need: Active Listening
    [2] Filtered: Body language for active listening
    [3] Forbes: People Will Like You More If You Start Asking Follow-up Questions
    [4] TAFE NSW Sydney eLearning Moodle: Confidentiality

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