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What Mark Twain Knew About Life (and Business, Love, Work, Travel)

What Mark Twain Knew About Life (and Business, Love, Work, Travel)

Whenever you find yourself on the side of the majority, it is time to pause and reflect. – Mark Twain

When engaged in an argument with someone, there are a number of lines of reasoning which I tend to reject out of hand. For example, if someone argues that such and such a policy is virtuous based on the fact that Wall Street has responded positively and stocks have risen, I will call foul. Or, if someone were to give me business advice based on the fact that they have an MBA and therefore know better, I would tell them I could give a hoot about their Master of Business Administration.

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Similarly, the moment someone tells me that such and such a behavior or belief must be correct because it is what the majority of people do or believe, I tune out. It’s usually just not worth continuing the discussion.

Truth be told, Mark Twain’s wise words have gotten me through more than a few dark times in my life. There was that time when the majority of voters in America re-elected a certain president to a second term (I’ll let your imagination run with which one I’m talking about). I consoled myself with the idea that the majority of voters who had re-elected this fellow were likely to be wrong in their judgement, even if they were the majority.

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There was also the time when I decided not to go to a well-regarded Washington D.C. university — where I was set to study international relations and business — and instead to attend an out-of-the-way graduate program in Santa Fe, New Mexico, to study philosophy and the Classics. I bet the majority people would have said I was crazy to give up the chance at such a marketable degree to spend my graduate degree years reading Aristotle and Kant. But I did it anyway.

By now you probably get the picture: I have a certain disdain for the majority opinion.

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There is a fantastic scene in Mad Men where Don Draper voices a similar disdain. His public opinion guru, Dr. Faye Miller, has concluded after focus testing a group of young women that the best way to market a beauty product is to link it to the promise of matrimony. Don had wanted to run a campaign based on the women’s desire to pamper themselves and appear beautiful, but according to the focus group, women just want to get married. “I’m not going to do that,” replies Don, when confronted with the majority opinion.

“I can’t change the truth,” says Dr. Miller.

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“How do you know that’s the truth? A new idea is something they don’t know yet, so of course it’s not going to come up as an option. Put my campaign on TV for a year, then hold your group again, maybe it’ll show up.”

The fact is, there a whole lot of people out there who don’t know what they want until someone tells them. Most people look to their peers to decide what to think and do. It’s a natural way to think, and social norms are an immensely powerful influencing force in our lives — more probably than we care to acknowledge.  We look to our peers for guidance on any number of mundane and significant life matters, from what to wear, to what career to pick, to what sort of woman or man to marry.

What Mark Twain knew in his time, as he wrote American classics like Huckleberry Finn (or my personal Twain favorite, The Mysterious Stranger), was that any time you find yourself on the side of the majority, it is time to pause and reflect. Think on this the next time you are tempted to enter a market that is already crowded with dozens of startups. Or the next time investors dump a particular stock en masse. Or the next time the NY Times travel page recommends an “off the beaten track” vacation destination. Because trust me, if the NY Times is publishing it in its travel section, it is no longer off the beaten track.

At this point I must note the customary disclaimer that yes, in some instances the majority will indeed be in the right. But that doesn’t mean it’s still not time to pause and reflect.

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Last Updated on January 18, 2019

7 Ways To Deal With Negative People

7 Ways To Deal With Negative People

Some people will have a rain cloud hanging over them, no matter what the weather is outside. Their negative attitude is toxic to your own moods, and you probably feel like there is little you can do about it.

But that couldn’t be farther from the truth.

If you want to effectively deal with negative people and be a champion of positivity, then your best route is to take definite action through some of the steps below.

1. Limit the time you spend with them.

First, let’s get this out of the way. You can be more positive than a cartoon sponge, but even your enthusiasm has a chance of being afflicted by the constant negativity of a friend.

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In fact, negativity has been proven to damage your health physically, making you vulnerable to high levels of stress and even cardiac disease. There’s no reason to get hurt because of someone else’s bad mood.

Though this may be a little tricky depending on your situation, working to spend slightly less time around negative people will keep your own spirits from slipping as well.

2. Speak up for yourself.

Don’t just absorb the comments that you are being bombarded with, especially if they are about you. It’s wise to be quick to listen and slow to speak, but being too quiet can give the person the impression that you are accepting what’s being said.

3. Don’t pretend that their behavior is “OK.”

This is an easy trap to fall into. Point out to the person that their constant negativity isn’t a good thing. We don’t want to do this because it’s far easier to let someone sit in their woes, and we’d rather just stay out of it.

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But if you want the best for this person, avoid giving the false impression that their negativity is normal.

4. Don’t make their problems your problems.

Though I consider empathy a gift, it can be a dangerous thing. When we hear the complaints of a friend or family member, we typically start to take on their burdens with them.

This is a bad habit to get into, especially if this is a person who is almost exclusively negative. These types of people are prone to embellishing and altering a story in order to gain sympathy.

Why else would they be sharing this with you?

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5. Change the subject.

When you suspect that a conversation is starting to take a turn for the negative, be a champion of positivity by changing the subject. Of course, you have to do this without ignoring what the other person said.

Acknowledge their comment, but move the conversation forward before the euphoric pleasure gained from complaining takes hold of either of you.

6. Talk about solutions, not problems.

Sometimes, changing the subject isn’t an option if you want to deal with negative people, but that doesn’t mean you can’t still be positive.

I know that when someone begins dumping complaints on me, I have a hard time knowing exactly what to say. The key is to measure your responses as solution-based.

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You can do this by asking questions like, “Well, how could this be resolved?” or, “How do you think they feel about it?”

Use discernment to find an appropriate response that will help your friend manage their perspectives.

7. Leave them behind.

Sadly, there are times when we have to move on without these friends, especially if you have exhausted your best efforts toward building a positive relationship.

If this person is a family member, you can still have a functioning relationship with them, of course, but you may still have to limit the influence they have over your wellbeing.

That being said, what are some steps you’ve taken to deal with negative people? Let us know in the comments.

You may also want to read: How to Stop the Negative Spin of Thoughts, Emotions and Actions.

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