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What Are Your Talking Points?

What Are Your Talking Points?
What Are Your Talking Points?

    When I started doing my own research after completing my graduate coursework, I was advised by a mentor to have three descriptions of my work ready to recite at a moment’s notice: a three-minute overview, a 12-minute presentation, and a half-hour discussion. The three-minute version is what you tell someone when you’re sharing an elevator at an academic conference; the 12-minute version is suitable for giving a conference presentation; and the half-hour version is what you pull out when you’re sitting down for an interview with a potential funder or getting permission from a local community to do research there.

    Businesspeople face similar kinds of situations, and are often told to have similarly-timed versions of their presentation at hand for different contexts — the “elevator pitch” of a few minutes, the short PowerPoint presentation, and the longer version for an interview with funders or others. But how do you talk about a project you’re passionate about in only a couple of minutes — without leaving out anything important? And if you can do that, how can you fill out a half-hour or more on the same material without running out of steam?

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    The trick is talking points. While we’re accustomed to think about talking points in the context of political campaigns, the idea is applicable to any project where you need to be persuasive and compelling. Having a set of clear, easily-remembered, and well-supported talking points means you always have an outline to work from, so you don’t leave anything out — and so you can hang as much, or as little, as necessary from that outline to fill out whatever time is allotted.

    In the current (October 2007) issue of Writing that Works, a newsletter for business writers, speechwriting coach Joan Detz suggests that you have three (no more, no less) talking points for any given project. Two is too thin and unsubstantial, and four and higher is more than anyone can easily grasp. Three points is a comfortable amount to comprehend and because we tend to remember things easily when they come in threes, more memorable than a higher number of points.

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    Sitting down and working out talking points offers an opportunity to really dig into your project and what you hope to accomplish with it. Once you have three simple statements of what you’re project is all about, you can start building up supporting material directly aimed at those points. Research results, statistics, current events, and other material you come across can be assessed for its value in explaining or illustrating your talking points. Keep a file — either physically in a folder or virtually in a word processing document — and add material under the relevant talking point.

    In a three-minute elevator pitch, you may only have time to list your talking points, and maybe add an item or two for clarification. When it comes time to make a formal presentation, open your file and pull out enough material to fill the allotted time. The idea is not to add more talking points but to explain and expand the same talking points more depending on how much time you have. This means you’re not muddying the waters by adding too many key issues or diluting the impact of your talking points; instead, more time allows you to be more persuasive, to build a stronger case.

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    For example, let’s say I want to develop an online learning strategy for introductory classes at my university. To get a project like that moving, I need to get funding, either from the university or an outside party, and I need to get the university to provide technological resources and other support — which means I need to convince several different parties that the project is worthwhile. I might have the following talking points:

    • Students are comfortable using online resources and enjoy using them.
    • Social networking is the wave of the future and gaining competence now will better prepare them for life after graduation.
    • Creating an online learning environment will allow students to pull together resources from across the Internet.

    I should note that I’m not actually doing this project, so maybe those aren’t the best talking points. But they’re fine for illustration here.

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    Now, if I find myself standing on line in the dining commons with a provost or dean, I might casually mention my project and list the talking points above more or less as they appear here. If my line-mate is interested and asks me to come by her office for 15 minutes next week and discuss it further, I could open up my file of supporting material and pick out a few compelling things for each point — say, a recent study of college students’ Internet usage, an editorial from a teaching magazine on using Internet resources in the classroom, and an article from Wired on the use of Facebook in businesses — and talk about that in our meeting. If I were asked to make a longer presentation, I would pull out more supporting material.

    Staying focused on talking points gives your audience, whether one person or a hundred, an instant take-away, and prevents you from getting off-track. Each becomes a kind of mission statement, preventing you from dwelling on the trivial at the expense of the truly important. Like a mission statement, they direct your attention as well, helping you to avoid tangents and wild goose chases. In an organizational setting, talking points are doubly important, for the same reason political campaigners rely on them — they help prevent people from giving conflicting messages to funders, potential supporters, and the press. And, most importantly, knowing your talking points means never being caught out without anything meaningful to say.

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    Published on October 7, 2019

    4 Types of Toxic People and How to Deal with Them

    4 Types of Toxic People and How to Deal with Them

    Can a person really be toxic? Well, a toxic person does not refer to those who are affected by the virus or toxic. To be precise, toxic people are those who are very unsupportive, abusive and unhealthy in nature. Their behavior is filled with venom and you will not feel any sort of gentle breeze in their words.

    In this article, you will learn how to spot out a toxic person, and what you can do to deal with them.

    Signs of Toxic People

    To make it more obvious, I have added some signs of toxic people below.

    Manipulative Behavior And Fabricated Mind

    Toxic people are unable to deal with the bitter truth firmly. If you are going to blurt out their fabrications with proof, they will try to change the whole matter with their manipulative behavior. They will titillate you with sensitive words or they will try to frighten you to get rid of the problems.

    Inhuman And Merciless in Nature

    We know that sharing our thoughts with friends will keep us in good mental state. But, if you are not getting fruitful outcomes, you have to understand that you are spending time with toxic friends.

    Toxic people do not know how to put themselves in other’s shoes. They just put on a mask of simplicity. But, in reality, they don’t have feelings for you. Therefore, you should stop sharing your valuable time with them as you will get nothing except annoyance and silence.

    Hypocrisy at Its Best in Their Nature

    Toxic people have a great hunger for respect, adoration, and fidelity. After dignifying them with these valuable elements, you will get nothing; you will be cheated, manipulated and criticized by them. And, if you are not willing to listen to them, you will be controlled by guilt-tripping.

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    Emotional Outburst And Pathological Excuses

    Toxic people always want to see themselves in the positive end. Therefore, to get their job done, they always have an emotional outburst and emotional excuse to make an impulsive impression upon you.

    We do mistakes and it is our duty to accept those mistakes. But, toxic people have their own rules, they have a tendency to present themselves rationally even after committing a mistake. If someone tries to expose themselves with facts, they show no embarrassment and use emotional excuses as a shield.

    Play with Your Emotion And Gradually Erode It

    Toxic people always try to condescend you with critical jokes and when you try to elicit your thoughts, they just burst out laughing. Teasing becomes an important element in your relationship with toxic person. They even give you backhanded compliments to belittle you.

    Thus, using their toxic mindset, they just gradually diminish your abilities as well as intelligence. And you will have nothing left in your hand other than putting up with these things to maintain the silence.

    Well, you probably might have not seen all these signs in one person as there are different types of toxic people roaming around you.

    4 Types of Toxic People

    To understand it better, I’m mentioning the different types of toxic people here.

    1. Conversational Narcissist

    There are some toxic people who do not know how to give importance to others. They will talk about themselves but never ask you about your condition; they will only recall you when they need you or they are facing some sort of problems.

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    2. Emotional Vampires

    These vampires do not suck your blood but dissipate your emotion. They always talk negatively about everyone and compel you to think in the same pattern that they follow. They mask themselves in such a way in front of you that you gradually start giving importance to them. But, ultimately, you will not get any positive outcome from them.

    3. Monsters with Green eyes

    As discussed earlier, toxic people will give you backhanded compliments. Basically, these are called monsters with green eyes. These monsters feel happy when you feel sad. Therefore, they will always try to belittle your achievements, intelligence, and strengths. Along with it, they give compliments with some negativity in it.

    4. Black-Eyed Cats

    These cats always do mew-mew and try to control everything around them. They love to be pampered but, they do not like if someone goes against them.

    If you are in a relationship with such persons, you will be nagged until you are giving them complete satisfaction. In a nutshell, it must be said that you have to align yourself with them if you want to live with them. But, ultimately, you will lose your mental, conversational and emotional freedom.

    How to Deal with Toxic People

    Living with problems is more convenient than living with toxic people. But, toxic people are parasites and therefore, you will see these monsters rambling around you wherever you go.

    However, if you know how to deal with them, it would be very helpful for you and your life would be much easier to live. We have added some tips to assist you, just check these out.

    Get Rid of Intermittent Reinforcement

    We are very optimistic in nature and over the time, this optimism has reached to such a level that we can happily put up with the ‘close losses’ instead of trying to catch the ‘near wins’.

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    B.F Skinner once did an experiment with three rats. He put them in different cages attached with levers. The lever delivered food when it was pressed. In the 1st cage, the lever always delivered food when the rat pressed it. In case of the 2nd cage, food was never delivered by the lever even after pressing it, therefore, the rat understood the lesson and never tried to get food. But, in the third cage, the lever delivered food randomly and as a result, the rat was completely hooked and fixated. He constantly pushed it but didn’t get the food always.

    Well, this is called intermittent relationship and the same thing happens in human relationships where toxic people give you intermittent reinforcement and your heart gets pumped up with optimism. As a result, you will be hooked and your life will be fixated at some point with toxic people.

    You should learn to move on without them and live your life happily because random happiness cannot bring permanent relief.

    Never Make Too Many Allowances And Pardons

    Well, sympathetic attitude is very good and it is also a fact that sometimes toxic people suffer from genuine depression, physical as well as mental illness. But, you have to set a boundary and you cannot allow people to get away with anything so easily.

    If you make too many allowances as well as pardons, it would not be good for you in the long-term. Yes, there are some people who are facing extreme hardships and they are not even toxic in nature. But, all you can do is show some genuine compassion keeping yourself within the boundaries.

    Always Try to Ignore Their Toxic Traps

    Demotivational words are the primary weapon that they frequently use in their implications to detract you. Along with this, they throw words in such a way that you start feeling guilty. Well, you must understand that these are just toxic traps and you should not step on it.

    Always remember that you will have full access to freedom if you stop taking things personally. They not only do this with you but also with everyone. You just have to keep in mind that these toxic words are not based on truth but on their own mental reproduction. So, you just have to ignore this and focus on your work.

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    Show Them Your Beautiful Smile Not the Curves on Your Forehead

    Toxic people have an aptitude to attack mentally, mock disgracefully and diminish shamefully. But, you will not be affected if you don’t surrender yourself. Show them that you are not getting belittled or insulted.

    We all have our problems and we also know that we are capable of solving these problems. Therefore, the matter entirely depends upon us and if we don’t allow these vampires to enter into our life or play with our emotions, they cannot suck our happiness. So, I’d suggest you show your beautiful smile when they buzz around you.

    Don’t Suppress Yourself

    Toxic people will intimidate, bully, pass guilt, and forcefully take money from you to get their job done. They know very well that they are doing wrong and at the same time, they are acquainted with the concept that we are incapable of doing anything against them.

    Most of the time, we keep ourselves quiet until someone speaks up. And because of this suppressive mindset, we are gradually being dragged into their mind games.

    Well, we have to change this concept as it infuses courage into them. We need to obstruct them with firm minds and make them realize the negative consequences of their behavior.[1] If they are upsetting you, just tell them directly. Your direct statement might open a new gate of opportunity that will allow you to help them if they are suffering from genuine problems.

    So, why are you still tolerating these toxic people? Follow the tips mentioned above and deal with them in the right way.

    Featured photo credit: Devin Avery via unsplash.com

    Reference

    [1] Tips for Grooming: Change Your Fixed Negative Belief

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