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Training the Trainer: 5 Basics

Training the Trainer: 5 Basics

At Say Leadership Coaching (SLC) we concentrate our efforts on just that which our name implies; coaching the leadership in companies to reach their greater potential. Executives are but one group we work with; there are leaders at every level of a company’s official org chart, and we find that titles can be irrelevant when it comes to discovering leadership talent.

Once we discover leadership talent, one of our objectives is to get that person more “broadcast air time” in their company, so that they’ll get increasing comfortable with sharing their ideas.

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In my article here last week, I stated: “All managers must be able to coach, however sometimes their best tactic in the beginning of the learning process is having someone else do the initial teaching.” This week, I’d like to offer you some suggestions on where to improve upon the training that all your managers will do in-house, and for the sake of their own credibility as managers and as emerging leaders.

Why?

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Great Managers develop their own training skills and style, and in doing so, they simultaneous develop a stage presence which either adds to their credibility, or will unfortunately detract from it. When you train, your demeanor, this ‘stage presence’ gives your audience a clear message on both your command of the subject, and your confidence. This is pretty significant when your ‘audience’ is composed entirely of your staff.

‘Train the Trainer” classes rank up there with the most frequently requested curriculum assistance our customers seek, and it’s a win-win for us both. We at SLC eventually go away; by design we help train the in-house trainers (yep, those are the Great Managers becoming Great Leaders) who will seize our Managing with Aloha curriculum as their own, continually re-train it, and in doing so “kaizen it” into the sustainable culture of the organization.

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These are five basic ways you can help “Train the Trainer” in your own company;

  • Deal with stage fright by giving them early wins; ask them to make presentations to staff groupings on their strengths and on what they do exceptionally well first. Allow them to feel the thrill of being the expert. A huge part of confidence-building is being able to draw on past experience when fielding questions, and unlike those mixed-audience conferences to send them to, your in-company staff will not be shy or hesitant with asking pointed questions.
  • Start small and internal, then successively progress to bigger and external. Network broadcasters largely started in their home towns on the local news or morning radio show before they made it to the big time. Same strategy applies to getting emerging managers and leaders on stage in a company.
  • Start a company practice which reserves the last five minutes of every presentation for immediate feedback your trainers can learn from. Hand out a one-page sheet where you ask the staff in attendance just two questions, getting their responses in writing. First, “What are the top two or three take-aways you’ve gained from this session?” Second, “Is there anything we talked about that you’d like more clarity or discussion time with in the future?” Essentially this will help the trainer see where he or she succeeded or may have fallen short with the message to be delivered. The bonus is that they can also follow-up on those expectations as managers.
  • Video their presentations for them. Immediately pop out the tape and hand it to them for their own viewing later and in private; you will be amazed at what they will continually improve upon in their own performance without a word of coaching from you!
  • Require your Trainers to catalog their curriculum, and journal both their process in developing it, and their own feelings in what worked for them and what didn’t. The catalog will help them continually refine their subject matter. With the journaling, they will begin to see patterns in when they achieve flow in presenting, and when they don’t. Some people need extensive facilitation guides to help them, others do best ad-libbing to the right set of 3×5 index cards which trigger their story-telling style. There is presenting style akin to the existence of ‘management style’ and they will discover what training techniques work for them and which don’t.

A sixth, bonus suggestion for you; Get all your Trainers together in mastermind groupings which meet on a regular basis. Have them assemble with those curriculum catalogs (think of these as the intellectual property you share!) and personal presentation journals to share their lessons learned, and gain support and new ideas from each other. Partner with your local Toastmasters/Toastmistress chapter so your Trainers continually learn from others, and can practice in another forum.

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By the way, you can use these same tips for every person who conducts meetings, for after all, meetings are just another kind of ‘presentation,’ and if you treat them as a class, everyone will leave the meeting feeling they learned something and didn’t just waste their time.

Related Articles:

Rosa Say is the author of Managing with Aloha, Bringing Hawaii’s Universal Values to the Art of Business. She fervently believes that work can inspire, and that great managers and leaders can change our lives for the better. Her index of past articles written for Lifehack.org can be found in the left column of this page. You can also visit her on www.managingwithaloha.com.

More by this author

Rosa Say

Rosa is an author and blogger who dedicates to helping people thrive in the work and live with purpose.

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Last Updated on November 4, 2020

15 Simple Ways To Make Self Improvement That Will Change Your Life

15 Simple Ways To Make Self Improvement That Will Change Your Life

Self-improvement doesn’t have to be big mind-blowing changes; it can actually be simple steps to improve upon what you already have to get you where you want to be.  However, what you will need is consistency, determination and wiliness to try some things that will stretch and challenge you.

Rather than setting your sights way off into the future, which leaves you feeling like you’ll never make it, you can start following these simple and effective self-improvement steps today.  So if you want to make an immediate impact on your life and are willing to take action, then keep reading— you’ll going to love these!

1. Be willing to work hard.

As with anything in life, if you want something, you’ve got to work hard to get it.  This doesn’t mean you burn the candle at both ends, leaving you exhausted and leaving your personal life in ruins.  It merely means that when you want something badly enough, you’ll put in the time to get there.  Action is what’s important here and the more ‘inspired’ the action is, the better the results in the end.

2. Make sure you have friends who you can talk to.

Sharing the load is important as with any self-improvement. If you can communicate with others and get feedback on how you are doing then that’s great.  We all need ‘cheerleaders’ in our corner to keep us going when times get hard, but you also need to have people who will tell you how it is even when you don’t want to hear it.  So make sure you have a good support network around you, especially those people whose opinions you respect.

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3. Adapt to your circumstances rather than over-thinking them.

Sometimes, we can hit a hard period. Perhaps you’ve lost your job or your partner has left you.  Instead of over analyzing the situation, learn to adapt to your circumstances and accept them as they are.  It’s not about making your circumstances into some kind of a drama; remember, what you focus on expands which means you’ll get more of it.  You then don’t become your problems and you’ll feel a lot less burdened by them.

4. Ensure that you use your time wisely.

Time is of the essence, some might say; whilst others will say that time is an illusion.  One thing we do know is that you have one life on this planet, so how you use that time is of the utmost importance.  So how can you use your time wisely? Only you know how to do that, but look at how you currently spend your days: do you sit working all day, get home, eat and then sit slumped in front of the TV for the rest of the evening?  Your time on this earth is precious, so isn’t it time to make use of the time you have left? Try something new, go for a walk, learn a new language or meditate but make sure it’s something you absolutely love.

5. Always be consistent.

A wonderful way to self-improvement is to make changes to how you do things.  For example, with your friends, are you always the unreliable one who bows out of an arrangement just before it happens? Or are you someone who starts a new exercise routine and then stops doing it 3 weeks into it?  Whatever it is and whatever you do, always be consistent. When you make a commitment, stick to it. It will improve your life immeasurably you’ll feel more confident and happier with yourself, especially because you’ll know that whatever you tackle, you’ll be able to consistently do it!

6. Go and find your happy place.

No, I’m not saying “place” as in popping to your local bar or restaurant and gorging yourself on your favorite drinks or food. What I’m saying is to find out what you love to do, what makes you happy and go there.  Your happy place is a place where you find peace, where you lose yourself and feel contented.  Meditation is a great way to find your happy place; it brings you back to you and ensures that you are always living in the present moment.

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7. Make sure you embrace all your emotions.

In life you are going to find that it throws you some difficult challenges, sometimes it will bring out your fears and lead you into uncertainty, and other times it will be joyful.  It’s important to embrace all emotions that come up in your life, embrace them wholeheartedly and understand why they are there and then let them go.  Try not to dismiss or resist them because remember “what you resist, persists,” so embrace them each and every time.

8. Always be prepared to step out of your comfort zone.

The idea of stepping out of your comfort zone for some people can leave you paralyzed with fear; however for any changing in your life, your comfort zone will always have to be stepped out of.  It doesn’t have to be something big, like doing a sky-dive or something just as crazy. However, it’s worthwhile to change something that you’d once have feared, like going to the cinema on your own or eating at a sushi restaurant when the thought of trying raw fish which would normally mean you running for the hills.

So try something new—it doesn’t have to be wacky, but it has to challenge you!

9. Be on hand to help others.

Whether it’s helping a stranger on the street or a family member or a friend helping someone else either in their time of need, lending a helping hand is a wonderful and simple self-improvement to make.  Giving to others is not only beneficial to those you are helping but also to yourself; it can give you a sense of purpose, of contribution and also takes your mind of your own troubles and worries.

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10. Live in the present moment.

A wonderful self-improvement tool is to live in the present moment, to live in the now.  It is within this moment that you’ll appreciate all that you have and see the beauty in the simplest of things.  Being mindful of your current circumstances and bringing your mind back to where it belongs will bring about a happier way of life instead of constant worry or stressing about the past or future—both of which do not exist. Only the present moment exists. When you get used to living that way, you’ll never want to go back!

11. Learn something new.

There is nothing so liberating as learning something new; it can lift both your confidence and self-esteem and give you a great reason to meet new people.  If you continually top up your brain activity by learning something new all the time, you’ll feel on top of your game and want to share the knowledge you have learned. There is nothing quite so empowering as learning a new tool in life that can either improve your circle of friends or raise confidence levels—or both!

Reading is also a great way to help you learn something new:

12. Exercise daily.

This seems an obvious one, but exercise is so important not only to your health but also to your spirit.  We all know that after exercise, the world can feel a brighter and more positive place, so why don’t we do it more often?  Exercise isn’t about getting the perfect body or losing weight; it’s more about feeling good inside and out!  With a healthy body comes a healthy mind—so start something today. Even if it’s just a daily walk, it’s better than staying on that couch, again.

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13. Go to new places, travel a bit.

I’m not saying go fly off to some far away distant forgotten land—although you can if you so wish. It’s more about going to new places and experiencing life outside of your own back yard.  Too many of us stay in one place too often. We only see the same people, the same streets and do the same things each and every day.  If you want to improve your life, get out there and see the world and what it can offer.  You can start by going to a town or city you’ve never been to in your own country and checking out the architecture, the landscapes and the people.  Anything new is good, so get out there!

14. Listen to uplifting music and dance.

If there’s one thing that can really improve your life and get you excited about it, it’s listening to great uplifting music and dancing.  When was the last time you really let go?  Let it all hang loose and got into a piece of music and let yourself go?  Dancing, like exercise, makes you feel great. It releases all kinds of emotions and can make you feel unbelievably good.  Self-improvement isn’t all about the serious stuff; it can be something as simple as finding new music, music that inspires you and makes you dance and have fun!

15. Get up earlier than normal.

This is the last one, and it’s last because it’s one of those self-improvement tips that we all know is a good thing, yet we seem to avoid it at all costs!  If you think about it, the earliest part of the day is when your brain is most active because it’s been turned off for the last 7 hours or so.  So don’t you think it’s best to get all those things above done in the morning?  Things like exercise, meditation and dancing, which can all be done in the first part of the day.  Take it from me: this early morning stuff can really get your day started with a bang!

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Featured photo credit: Laura Chouette via unsplash.com

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