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Training the Trainer: 5 Basics

Training the Trainer: 5 Basics

At Say Leadership Coaching (SLC) we concentrate our efforts on just that which our name implies; coaching the leadership in companies to reach their greater potential. Executives are but one group we work with; there are leaders at every level of a company’s official org chart, and we find that titles can be irrelevant when it comes to discovering leadership talent.

Once we discover leadership talent, one of our objectives is to get that person more “broadcast air time” in their company, so that they’ll get increasing comfortable with sharing their ideas.

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In my article here last week, I stated: “All managers must be able to coach, however sometimes their best tactic in the beginning of the learning process is having someone else do the initial teaching.” This week, I’d like to offer you some suggestions on where to improve upon the training that all your managers will do in-house, and for the sake of their own credibility as managers and as emerging leaders.

Why?

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Great Managers develop their own training skills and style, and in doing so, they simultaneous develop a stage presence which either adds to their credibility, or will unfortunately detract from it. When you train, your demeanor, this ‘stage presence’ gives your audience a clear message on both your command of the subject, and your confidence. This is pretty significant when your ‘audience’ is composed entirely of your staff.

‘Train the Trainer” classes rank up there with the most frequently requested curriculum assistance our customers seek, and it’s a win-win for us both. We at SLC eventually go away; by design we help train the in-house trainers (yep, those are the Great Managers becoming Great Leaders) who will seize our Managing with Aloha curriculum as their own, continually re-train it, and in doing so “kaizen it” into the sustainable culture of the organization.

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These are five basic ways you can help “Train the Trainer” in your own company;

  • Deal with stage fright by giving them early wins; ask them to make presentations to staff groupings on their strengths and on what they do exceptionally well first. Allow them to feel the thrill of being the expert. A huge part of confidence-building is being able to draw on past experience when fielding questions, and unlike those mixed-audience conferences to send them to, your in-company staff will not be shy or hesitant with asking pointed questions.
  • Start small and internal, then successively progress to bigger and external. Network broadcasters largely started in their home towns on the local news or morning radio show before they made it to the big time. Same strategy applies to getting emerging managers and leaders on stage in a company.
  • Start a company practice which reserves the last five minutes of every presentation for immediate feedback your trainers can learn from. Hand out a one-page sheet where you ask the staff in attendance just two questions, getting their responses in writing. First, “What are the top two or three take-aways you’ve gained from this session?” Second, “Is there anything we talked about that you’d like more clarity or discussion time with in the future?” Essentially this will help the trainer see where he or she succeeded or may have fallen short with the message to be delivered. The bonus is that they can also follow-up on those expectations as managers.
  • Video their presentations for them. Immediately pop out the tape and hand it to them for their own viewing later and in private; you will be amazed at what they will continually improve upon in their own performance without a word of coaching from you!
  • Require your Trainers to catalog their curriculum, and journal both their process in developing it, and their own feelings in what worked for them and what didn’t. The catalog will help them continually refine their subject matter. With the journaling, they will begin to see patterns in when they achieve flow in presenting, and when they don’t. Some people need extensive facilitation guides to help them, others do best ad-libbing to the right set of 3×5 index cards which trigger their story-telling style. There is presenting style akin to the existence of ‘management style’ and they will discover what training techniques work for them and which don’t.

A sixth, bonus suggestion for you; Get all your Trainers together in mastermind groupings which meet on a regular basis. Have them assemble with those curriculum catalogs (think of these as the intellectual property you share!) and personal presentation journals to share their lessons learned, and gain support and new ideas from each other. Partner with your local Toastmasters/Toastmistress chapter so your Trainers continually learn from others, and can practice in another forum.

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By the way, you can use these same tips for every person who conducts meetings, for after all, meetings are just another kind of ‘presentation,’ and if you treat them as a class, everyone will leave the meeting feeling they learned something and didn’t just waste their time.

Related Articles:

Rosa Say is the author of Managing with Aloha, Bringing Hawaii’s Universal Values to the Art of Business. She fervently believes that work can inspire, and that great managers and leaders can change our lives for the better. Her index of past articles written for Lifehack.org can be found in the left column of this page. You can also visit her on www.managingwithaloha.com.

More by this author

Rosa Say

Rosa is an author and blogger who dedicates to helping people thrive in the work and live with purpose.

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Last Updated on March 5, 2021

Science Says People Who Talk To Themselves Are Geniuses

Science Says People Who Talk To Themselves Are Geniuses

I talk a lot to myself. It helps me to keep my concentration on the activity on hand, makes me focus more on my studies, and gives me some pretty brilliant ideas while chattering to myself; more importantly, I produce better works. For example, right now, as I am typing, I am constantly mumbling to myself. Do you talk to yourself? Don’t get embarrassed admitting it because science has discovered that those who talk to themselves are actually geniuses… and not crazy!

Research Background

Psychologist-researcher Gary Lupyan conducted an experiment where 20 volunteers were shown objects, in a supermarket, and were asked to remember them. Half of them were told to repeat the objects, for example, banana, and the other half remained silent. In the end, the result shown that self-directed speech aided people to find the objects faster, by 50 to 100 milliseconds, compared to the silent ones.

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“I’ll often mutter to myself when searching for something in the refrigerator or the supermarket shelves,” said Gary Lupyan.

This personal experience actually made him conduct this experiment. Lupyan, together with another psychologist, Daniel Swigley, came up with the outcomes that those to talk to oneself are geniuses. Here are the reasons:

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It stimulates your memory

When you are talking to yourself, your sensory mechanism gets activated. It gets easier on your memory since you can visualize the word, and you can act accordingly.[1]

It helps stay focused

When you are saying it loud, you stay focused on your task,[2] and it helps you recognise that stuff immediately. Of course, this only helps if you know what the object you are searching looks like. For example, a banana is yellow in colour, and you know how a banana looks like. So when you are saying it loud, your brain immediately pictures the image on your mind. But if you don’t know what banana looks like, then there is no effect of saying it loud.

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It helps you clarify your thoughts

Every one of us tends to have various types of thoughts. Most make sense, while the others don’t. Suppose you are furious at someone and you feel like killing that person. Now for this issue you won’t run to a therapist, will you? No, what you do is lock yourself in a room and mutter to yourself. You are letting go off the anger by talking to yourself, the pros and cons of killing that person, and eventually you calm down. This is a silly thought that you have and are unable to share it with any other person. Psychologist Linda Sapadin said,[3]

“It helps you clarify your thoughts, tend to what’s important and firm up any decisions you are contemplating.”

Featured photo credit: Girl Using Laptop In Hotel Room/Ed Gregory via stokpic.com

Reference

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