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Training the Trainer: 5 Basics

Training the Trainer: 5 Basics

At Say Leadership Coaching (SLC) we concentrate our efforts on just that which our name implies; coaching the leadership in companies to reach their greater potential. Executives are but one group we work with; there are leaders at every level of a company’s official org chart, and we find that titles can be irrelevant when it comes to discovering leadership talent.

Once we discover leadership talent, one of our objectives is to get that person more “broadcast air time” in their company, so that they’ll get increasing comfortable with sharing their ideas.

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In my article here last week, I stated: “All managers must be able to coach, however sometimes their best tactic in the beginning of the learning process is having someone else do the initial teaching.” This week, I’d like to offer you some suggestions on where to improve upon the training that all your managers will do in-house, and for the sake of their own credibility as managers and as emerging leaders.

Why?

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Great Managers develop their own training skills and style, and in doing so, they simultaneous develop a stage presence which either adds to their credibility, or will unfortunately detract from it. When you train, your demeanor, this ‘stage presence’ gives your audience a clear message on both your command of the subject, and your confidence. This is pretty significant when your ‘audience’ is composed entirely of your staff.

‘Train the Trainer” classes rank up there with the most frequently requested curriculum assistance our customers seek, and it’s a win-win for us both. We at SLC eventually go away; by design we help train the in-house trainers (yep, those are the Great Managers becoming Great Leaders) who will seize our Managing with Aloha curriculum as their own, continually re-train it, and in doing so “kaizen it” into the sustainable culture of the organization.

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These are five basic ways you can help “Train the Trainer” in your own company;

  • Deal with stage fright by giving them early wins; ask them to make presentations to staff groupings on their strengths and on what they do exceptionally well first. Allow them to feel the thrill of being the expert. A huge part of confidence-building is being able to draw on past experience when fielding questions, and unlike those mixed-audience conferences to send them to, your in-company staff will not be shy or hesitant with asking pointed questions.
  • Start small and internal, then successively progress to bigger and external. Network broadcasters largely started in their home towns on the local news or morning radio show before they made it to the big time. Same strategy applies to getting emerging managers and leaders on stage in a company.
  • Start a company practice which reserves the last five minutes of every presentation for immediate feedback your trainers can learn from. Hand out a one-page sheet where you ask the staff in attendance just two questions, getting their responses in writing. First, “What are the top two or three take-aways you’ve gained from this session?” Second, “Is there anything we talked about that you’d like more clarity or discussion time with in the future?” Essentially this will help the trainer see where he or she succeeded or may have fallen short with the message to be delivered. The bonus is that they can also follow-up on those expectations as managers.
  • Video their presentations for them. Immediately pop out the tape and hand it to them for their own viewing later and in private; you will be amazed at what they will continually improve upon in their own performance without a word of coaching from you!
  • Require your Trainers to catalog their curriculum, and journal both their process in developing it, and their own feelings in what worked for them and what didn’t. The catalog will help them continually refine their subject matter. With the journaling, they will begin to see patterns in when they achieve flow in presenting, and when they don’t. Some people need extensive facilitation guides to help them, others do best ad-libbing to the right set of 3×5 index cards which trigger their story-telling style. There is presenting style akin to the existence of ‘management style’ and they will discover what training techniques work for them and which don’t.

A sixth, bonus suggestion for you; Get all your Trainers together in mastermind groupings which meet on a regular basis. Have them assemble with those curriculum catalogs (think of these as the intellectual property you share!) and personal presentation journals to share their lessons learned, and gain support and new ideas from each other. Partner with your local Toastmasters/Toastmistress chapter so your Trainers continually learn from others, and can practice in another forum.

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By the way, you can use these same tips for every person who conducts meetings, for after all, meetings are just another kind of ‘presentation,’ and if you treat them as a class, everyone will leave the meeting feeling they learned something and didn’t just waste their time.

Related Articles:

Rosa Say is the author of Managing with Aloha, Bringing Hawaii’s Universal Values to the Art of Business. She fervently believes that work can inspire, and that great managers and leaders can change our lives for the better. Her index of past articles written for Lifehack.org can be found in the left column of this page. You can also visit her on www.managingwithaloha.com.

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Last Updated on August 7, 2018

10 Famous Failures to Success Stories That Will Inspire You to Carry On

10 Famous Failures to Success Stories That Will Inspire You to Carry On

Failure occurs everyday, in school, jobs, housework, and within families. It is unavoidable, irritating and causes pessimism.

While the thought of flinging your hands in the air and walking away is all too appealing, take a second to connect with the people who have been there and survived.

Here are 10 famous failures to success stories around the world that will inspire you to keep going and achieve greatness:

1. J.K. Rowling

J.K.-Rowling

    During a Harvard commencement speech, Harry Potter author J.K. Rowling outlined the importance and value of failure.[1]

    Why? Simply because she was once a failure too.

    A few short years after her graduation from college, her worst nightmares were realized. In her words,

    “I had failed on an epic scale. An exceptionally short-lived marriage had imploded, and I was jobless, a lone parent, and as poor as it is possible to be in modern Britain, without being homeless. The fears that my parents had had for me, and that I had had for myself, had both come to pass, and by every usual standard, I was the biggest failure I knew.”

    Coming out of this failure stronger and more determined was the key to her success.

    2. Steve Jobs

    steve-jobs-31

      The now revolutionary Apple started off with two men in a garage. Years later we all know it as a $2 billion company with over 4000 employees.

      Yet, almost unbelievably, Steve Jobs was fired from the very company he began.

      The dismissal made him realize that his passion for his work exceeded the disappointment of failure. Further ventures such as NeXT and Pixar eventually led Jobs back to the CEO position at AppleJobs said in 2005:

      “I didn’t see it then, but it turned out that getting fired from Apple was the best thing that could have ever happened to me.”

      Lost your job today? Keep kicking and you could be just like this guy!

      3. Bill Gates
      16322957

        Bill Gates was a Harvard dropout. He co-owned a business called Traf-O-Data, which was a true failure.[2]

        However, skill and a passion for computer programming turned this failure into the pioneer of famous software company Microsoft, and the then 31-year-old into the world’s youngest self-made billionaire.

        In his own words:

        “It’s fine to celebrate success but it is more important to heed the lessons of failure.”

        This isn’t to say that dropping out of Harvard will make you into a billionaire, but maybe that shiny degree isn’t worth as much as the drive and passion to succeed.

        4. Albert Einstein
        0

          The word ‘Einstein’ is associated with intelligence and synonymous with genius. Yet it is a famous fact that the pioneer of the theory of general relativity, Albert Einstein himself, could not speak fluently until the age of nine. His rebellious nature led to expulsion from school, and he was refused admittance to the Zurich Polytechnic School.

          His earlier setbacks did not stop him from winning the Nobel Prize in Physics in 1921. After all, he believed that:

          “Success is failure in progress.”

          To this day, his research has influenced various aspects of life including culture, religion, art, and even late night TV.

          Just because you haven’t achieved anything great yet, doesn’t mean you can’t be an Einstein yourself.

          5. Abraham Lincoln

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            Failing in business in 1831, suffering a nervous breakdown in 1836, defeated in his run for president in 1856, Abraham Lincoln was no stranger to rejection and failure. Rather than taking these signs as a motivation for surrender, he refused to stop trying his best.

            In this great man’s words:

            “My great concern is not whether you have failed, but whether you are content with your failure.”

            Lincoln was elected in 1861 as the 16th President of the United States of America.

            The amount of rejection you receive is not a defining factor. Success is still within your reach.

            6. Michael Jordan

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              “I’ve missed more than 9000 shots in my career. I’ve lost almost 300 games. 26 times, I’ve been trusted to take the game winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeed.”

              This quote by retired basketball legend Michael Jordan in a Nike advertisement speaks for itself.

              It would be an easy misconception that Jordan’s basketball skills revolve around natural talent. In fact, in his earlier years,  basketball coaches had trouble looking past the fact that Jordan didn’t reach the minimum height. It was years of effort, practice, and failure that made the star we know today.

              7. Steven Spielberg

              217307-steven-spielberg

                Regarded as one of the most influential filmmakers of all time, Steven Spielberg is a familiar household name. It is surprising to realize therefore that the genius behind Jaws and E.T. had poor grades in high school, getting him rejected from the University of Southern California three times.

                While he was in college, he caught the eye of executives at Universal, who signed him as a television director in 1969. This meant that he would not finish his college degree for another 33 years.

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                Perseverance and acceptance of failure is the key to success, after all.

                “Even though I get older, what I do never gets old, and that’s what I think keeps me hungry.”

                Bad grades in high school aside, there is no questioning the genius involved.

                To date, Spielberg has directed 51 films and has been awarded three Oscars.

                8. Walt Disney

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                  Mickey Mouse creator Walt Disney dropped out of school at a young age in a failed attempt at joining the army.[3] One of his earlier ventures, Laugh-o-Gram Studios, went bankrupt due to his lack of ability to run a successful business. He was once fired from a Missouri newspaper for “not being creative enough.”

                  Yet today, The genius behind Disney studios is responsible for generations of childhood memories and dreams. From Snow White to Frozen, Disney will continue to entertain the world for generations to come.

                  The logic behind this is simple:

                  “We don’t look backwards for very long. We keep moving forward, opening up new doors, and doing new things, because we’re curious… and curiosity keeps leading us down new paths.”

                  9. Vincent Van Gogh
                  vincent_van_gogh

                    During his lifetime, Vincent Van Gogh suffered mental illness, failed relationships, and committed suicide at the age of 37.

                    He only ever sold one painting in his life, pinning him a failure as an artist. However that did not put a damper on his enthusiasm and passion for art.

                    He would never know that years and years after his death he would become known as a key figure in the world of post-impressionism, and ultimately, one of the greatest artist that ever lived.

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                    He would never know that he became a hot topic in art classes and his image was going to be used in TV, books and other forms of popular culture.

                    In the words of this great, but tragic man:

                    “If you hear a voice within you say ‘you cannot paint,’ then by all means paint, and that voice will be silenced.”

                    10. Stephen King

                    01-Stephen-King-Rags-to-Riches-Celebs-1

                      As a paranoid, troubled child, tormented by nightmares and raised in poverty, it is no surprise that Stephen King grew up to the title: “Master of Horror”.[4]

                      An addiction to drugs and alcohol were his mechanisms to cope with the unhappiness he felt with his life. The frustration he felt towards multiple rejections by publishers in combination with illicit substances caused him to mentally contemplate violence towards his own children.

                      These intense emotions were those that he focused onto his writing. And that’s why he said:

                      “We make up horros to help us cope with the real ones.”

                      Writing became his new coping mechanism, and this is how the master author we know today grew to success.

                      Fail more often in order to succeed

                      Like Albert Einstein said, failure really is just success in progress. If you’d rather not to fail, you will probably never succeed.

                      Success comes from moments of frustrations when you’ll be most uncomfortable with. But after you’ve gone through all those bitter times, you’ll become stronger and you’ll get closer to success.

                      Don’t be afraid to fail. In fact, start failing, and start failing often; that’s how you will succeed.

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                      Featured photo credit: Unsplash via unsplash.com

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