Management consulting firm The Gap Partnership has come up with a whole load of tips and tricks you can use to influence people over the phone. If you’re working in sales, recruitment or generally conducting business over the phone then you don’t have the luxury of body language or other qualities that are used to persuade in person. Instead, you must rely on factors such as intonation of voice, speed of speech, timing, preparation, humour: all sorts of things! So, next time you need to influence someone and cannot do it face-to-face, use these tips to get what you need!
How To Influence Anyone Over The Phone | Visual.ly
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