Advertising
Advertising

The New World of Today’s Student

The New World of Today’s Student

When I think back over a lifetime of learning, I realize that there were certain times I was a great student, and others in which I was just going through the motions, reaping relatively little from the effort.

My schooling was a period of time when I learned pretty intensively because that was simply the overall expectation, and without work or age as conflicting contenders for my attentions, learning in school was about all I did. Then, I remember learning in such a rapid-fire, open minded and near-gullible way in the early years of my work career because I was an open book, still without the “I’m experienced now” baggage or “our way” loyalties that can get in the way at times. Most recently, and amazing to me almost daily, has been within the past few years, where a developing entrepreneurial mindset and the creation of Managing With Aloha (both my book and coaching curriculum) has continually challenged me to make any and all learning near instantaneously applicable.

Today, my awareness of web-based communications and the open-source software playground has been like a breach in the dam, with the learning deluge sweeping me away on a different current with virtually every new web page I visit. I no longer have to entice myself to learn, my effort is to filter those enticements so I make the best choices on the menu! Learning is a given, the only question is my diligence and focus in keeping it sequential and consequential.

Advertising

“ … Sequential in that it builds upon previous lessons-learned, and it takes you through a process where you question instruction and do not always accept what you are taught at face value; you polish it like a gem in your mind until something about it rings true for you. Consequential in that it is worthwhile stuff; it makes a difference for you, and you aren’t simply collecting lessons on some scorecard. There’s some personal take-away in it for you. Now that you know it, you’re going to use it.”
Managing with Aloha

Why learn at all?

I think you instinctively know the answer to that. Learning fuels our capacity for growth. We learn when we need new skills, when we want more knowledge, and when we begin to seek mastery and wisdom. When you gain more knowledge you have more confidence, and that confidence can serve to liberate you toward releasing a creative spirit you may not even have realized you possessed. You constantly give birth to new possibilities in this creative process; you create your own destiny, one of choice and not fate or pure dumb luck.

Advertising

There have been certain times in my life I have learned best because of how the stage was set for it. I mentioned my early work career as a turbo-charger up the learning curve, and after over thirty years in the corporate workplace, I discovered that there is nothing like self-employment for making an adult student learning-obsessed again. To a business owner, knowledge is the asset of intellectual capital—and everyone you work with has some to be mined like the gemstones they are.

Today I have to look for great teachers; they won’t be handed to me. Hindsight has been 20-20, and in my case, older was wiser. One of the most exciting things about the work I now do with virtual communities is in the discovery of how biological age has melted down to irrelevance when it comes to our online classrooms. Those of you reading this whom are younger, and those much younger than I, will truly have the world as your oyster, reaping benefits far greater in magnitude than known in previous generations.

Today’s Best Action Step

Advertising

Take the time to reflect, and see if you can determine exactly how you learn best:
This is a quick exercise; write down your answers so you can always look back at them.

  • When you look back on your own stages of learning, what were the triggers for you? What made the difference?
  • Who made the difference? Beyond their names, why? What kind of teacher got the best out of you?
  • What could you learn right now, that you are certain would translate into knowledge you could instantly apply and use?

The exercise is a useful one for you so that you can deliberately invoke those triggers, and replicate those best-set stages.

Those who know me best, have repeatedly heard me say that this is a New World of Learning. My current focus has been the workplace, and most recently the traditional (i.e. stuck) school, and one of my favorite learning tools, given as gifts to the employers not yet using them, is the blogging platform as all-user friendly intranets versus their static incarnations as HR bulletin boards only the IT guy could post to. Online collaboration tools like virtual project management sites open eyes with teamwork like never before. These ARE gifts. We’ll talk about this more next Thursday when I visit you again.

Advertising

Part two of this discussion will be called My Employer, My Teacher. Meanwhile, if you think you have an employer who is a great teacher, please share your story in the comments, as I will continue to edit my draft over the next week’s time —you can help all of us learn more about the best practices now in the workplace.


Rosa Say

is the author of Managing with Aloha, Bringing Hawaii’s Universal Values to the Art of Business and the Talking Story blog. She is the founder of Say Leadership Coaching, a company dedicated to bringing nobility to the working arts of management and leadership. Her most recent online collaboration effort is JJLN: the Joyful Jubilant Learning Network.
For more of Rosa’s ideas, click to her Thursday columns in the archives; you’ll find her index in the left column of www.ManagingWithAloha.com Rosa’s Previous Thursday Column was: Milking it whole, not skim.

More by this author

Rosa Say

Rosa is an author and blogger who dedicates to helping people thrive in the work and live with purpose.

12 Rules for Self-Management The Six Basic Needs of Customers What’s the difference between Mission and Vision? 7 Steps for Resolving Customer Complaints Reap Joy from this Thanks – Giving Holiday

Trending in Communication

1 19 Golden Pieces of Relationship Advice From the Experts 2 Signs Of Low Self-Esteem And The Root Causes You Might Not Know 3 How to Communicate Effectively in Any Relationship 4 How to Live in the Moment and Stop Worrying About the Past or Future 5 This Is What Happens When You Move Out Of the Comfort Zone

Read Next

Advertising
Advertising
Advertising

Last Updated on May 21, 2019

How to Communicate Effectively in Any Relationship

How to Communicate Effectively in Any Relationship

For all our social media bravado, we live in a society where communication is seen less as an art, and more as a perfunctory exercise. We spend so much time with people, yet we struggle with how to meaningfully communicate.

If you believe you have mastered effective communication, scan the list below and see whether you can see yourself in any of the examples:

Example 1

You are uncomfortable with a person’s actions or comments, and rather than telling the individual immediately, you sidestep the issue and attempt to move on as though the offending behavior or comment never happened.

You move on with the relationship and develop a pattern of not addressing challenging situations. Before long, the person with whom you are in relationship will say or do something that pushes you over the top and predictably, you explode or withdraw completely from the relationship.

In this example, hard-to-speak truths become never- expressed truths that turn into resentment and anger.

Example 2

You communicate from the head and without emotion. While what you communicate makes perfect sense to you, it comes across as cold because it lacks emotion.

People do not understand what motivates you to say what you say, and without sharing your feelings and emotions, others experience you as rude, cold or aggressive.

You will know this is a problem if people shy away from you, ignore your contributions in meetings or tell you your words hurt. You can also know you struggle in this area if you find yourself constantly apologizing for things you have said.

Example 3

You have an issue with one person, but you communicate your problem to an entirely different person.

Advertising

The person in whom you confide lacks the authority to resolve the matter troubling you, and while you have vented and expressed frustration, the underlying challenge is unresolved.

Example 4

You grew up in a family with destructive communication habits and those habits play out in your current relationships.

Because you have never stopped to ask why you communicate the way you do and whether your communication style still works, you may lack understanding of how your words impact others and how to implement positive change.

If you find yourself in any of the situations described above, this article is for you.

Communication can build or decimate worlds and it is important we get it right. Regardless of your professional aspirations or personal goals, you can improve your communication skills if you:

  • Understand your own communication style
  • Tailor your style depending on the needs of the audience
  • Communicate with precision and care
  • Be mindful of your delivery, timing and messenger

1. Understand Your Communication Style

To communicate effectively, you must understand the communication legacy passed down from our parents, grandparents or caregivers. Each of us grew up with spoken and unspoken rules about communication.

In some families, direct communication is practiced and honored. In other families, family members are encouraged to shy away from difficult conversations. Some families appreciate open and frank dialogue and others do not. Other families practice silence about substantive matters, that is, they seldom or rarely broach difficult conversations at all.

Before you can appreciate the nuance required in communication, it helps to know the familial patterns you grew up with.

2. Learn Others Communication Styles

Communicating effectively requires you to take a step back, assess the intended recipient of your communication and think through how the individual prefers to be communicated with. Once you know this, you can tailor your message in a way that increases the likelihood of being heard. This also prevents you from assuming the way you communicate with one group is appropriate or right for all groups or people.

Advertising

If you are unsure how to determine the styles of the groups or persons with whom you are interacting, you can always ask them:

“How do you prefer to receive information?”

This approach requires listening, both to what the individuals say as well as what is unspoken. Virgin Group CEO Richard Branson noted that the best communicators are also great listeners.

To communicate effectively from relationship to relationship and situation to situation, you must understand the communication needs of others.

3. Exercise Precision and Care

A recent engagement underscored for me the importance of exercising care when communicating.

On a recent trip to Ohio, I decided to meet up with an old friend to go for a walk. As we strolled through the soccer park, my friend gently announced that he had something to talk about, he was upset with me. His introduction to the problem allowed me to mentally shift gears and prepare for the conversation.

Shortly after introducing the shift in conversation, my friend asked me why I didn’t invite him to the launch party for my business. He lives in Ohio and I live in the D.C. area.

I explained that the event snuck up on me, and I only started planning the invite list three weeks before the event. Due to the last-minute nature of the gathering, I opted to invite people in the DMV area versus my friends from outside the area – I didn’t want to be disrespectful by asking them to travel on such short notice.

I also noted that I didn’t want to be disappointed if he and others declined to come to the event. So I played it safe in terms of inviting people who were local.

Advertising

In the moment, I felt the conversation went very well. I also checked in with my friend a few days after our walk, affirmed my appreciation for his willingness to communicate his upset and our ability to work through it.

The way this conversation unfolded exemplified effective communication. My friend approached me with grace and vulnerability. He approached me with a level of curiosity that didn’t put me on my heels — I was able to really listen to what he was saying, apologize for how my decision impacted him and vow that going forward, I would always ask rather than making decisions for him and others.

Our relationship is intact, and I now have information that will help me become a better friend to him and others.

4. Be Mindful of Delivery, Timing and Messenger

Communicating effectively also requires thinking through the delivery of the message one intends to communicate as well as the appropriate time for the discussion.

In an Entrepreneur.com column, VIP Contributor Deep Patel, noted that persons interested in communicating well need to master the art of timing. Patel noted,[1]

“Great comedians, like all great communicators, are able to feel out their audience to determine when to move on to a new topic or when to reiterate an idea.”

Communicating effectively also requires thoughtfulness about the messenger. A person prone to dramatic, angry outbursts should never be called upon to deliver constructive feedback, especially to people whom they do not know. The immediate aftermath of a mass shooting is not the ideal time to talk about the importance of the Second Amendment rights.

Like everyone else, I must work to ensure my communication is layered with precision and care.

It requires precision because words must be carefully tailored to the person with whom you are speaking.

Advertising

It requires intentionality because before one communicates, one should think about the audience and what the audience needs in order to hear your message the way you intended it to be communicated.

It requires active listening which is about hearing verbal and nonverbal messages.

Even though we may be right in what we say, how we say it could derail the impact of the message and the other parties’ ability to hear the message.

Communicating with care is also about saying things that the people in our life need to hear and doing so with love.

The Bottom Line

When I left the meeting with my dear friend, I wondered if I was replicating or modeling this level of openness and transparency in the rest of my relationships.

I was intrigued and appreciative. He’d clearly thought about what he wanted to say to me, picked the appropriate time to share his feedback and then delivered it with care. He hit the ball out of the park and I’m hopeful we all do the same.

More Articles About Effective Communication

Featured photo credit: Kenan Buhic via unsplash.com

Reference

Read Next