Advertising

The 12 Golden Rules of Great Conversation: Part 1 of 2

Advertising
The 12 Golden Rules of Great Conversation: Part 1 of 2
Golden Rules of Conversation
    Golden Rules of Conversation

    All great conversations share common elements. Familiarize yourself with each of the 12 Golden Rules, and you will improve your interpersonal communication skills immediately.

    1. Great Descriptions

    Do you want to sound more interesting? Then start with your descriptions. The best communicators use more creative names for things – instead of using obvious descriptive names, such as, “here’s some more beer…” try, “here’s some more poison…” or “here’s some more liquid courage…” or reference the commercial, “this Bud’s for you…” You get the idea? Don’t default to the trite word just because you’re used to always saying it that way.

    Advertisers and good writers know that using visual imagery and emotion is the fastest way to your heart (and wallet). People prefer visual imagery and emotionally packed words. Instead of saying “it was cold” you could say that you “couldn’t even feel your fingers.”

    Instead of: “That’s a huge burger!”

    Paint a picture: “That thing is a heart attack on a plate!”

    Advertising

    Instead of: “I’m so upset, I’m gonna need to calm down.”

    Paint a picture: “I’m so upset, I’m gonna need to go buy a decaf iced coffee…”

    2. Great Contrasts and Comparisons

    What if I asked you how your trip to Disney World was? You could say something boring like, “It was fun…” Or you could include a quick contrast to make your phrase twice as interesting, “It was fun…no one fell off a roller coaster or anything…so it was fun…”

    You can always state what something is not like. “I’m very upset, not angry upset, but nervous upset.” Or “That’s not trickledown economics, that’s more like mist down economics…” People enjoy hearing contrasts. Stating an exception helps clarify, add contrast, and dimension.

    Many radio personalities use this technique to add balance and substance to their opinions (plus it helps them fill air time). Instead of saying, “I think he’s an excellent quarterback…” they may say something like, “I think he’s an excellent quarterback…now I’m not saying he’s Joe Montana…but he’s really good…”

    Advertising

    When you use comparisons, don’t be afraid to expand and explain them. “She’s gorgeous, she’s at the highest level of gorgeous…higher than Kim Kardashian gorgeous… and it doesn’t get much higher than that…”

    3. Great Non-Verbal Communication

    Most experts agree – non-verbal communication is often more important than the words you speak. Psychologists have consistently discovered that people are the most drawn to those who have energy in their voice and mannerisms.

    Take your listener on a roller coaster ride. This is the greatest metaphor for figuring out how to use energy more effectively. You cannot simply inject energy into every word you speak and hope that works. The trick is to vary your energy and inflection. Stay away from a flat, monotone voice. When you speak, vary the energy you put into each word or phrase. Try to emphasize the important words. Vary your volume; speak slightly louder for important phrases. Treat your voice like a roller coaster – are you taking the audience on a fun ride or a boring ride? Are there some dips and lulls?

    Control your speed. Great conversationalists can change their speed at will. This works because when your speed never changes, your vocal patterns are predictable. And predictable = boring. Is it important? Then try saying it more slowly. Poor conversationalists tend to talk at the same rate and often too quickly. Speak in chunks, and don’t be afraid of a pause.

    Unconscious habits. Can any of the following nicknames describe you? Anxious Eyes? Statue Face? Mumble Mouth? Lethargic Larry? You may not even be aware of a bad habit; try to be more conscious of what your body does during an interaction. Ask a close friend for objective feedback.

    Advertising

    Gesture more. People enjoy movement, and gesturing is an easy and free way to add this entertaining element to your conversations.

    4. Great Outlook

    Great conversationalists are always humble and have a positive outlook. They may qualify phrases with modest setups like, “I don’t know a lot, but I do know that she…”

    When they respond to someone, they look for the positive parts. Rather than saying, “That’s stupid” they say, “Well at least you didn’t have to ____ .”

    5. Great Human Traits

    It seems very obvious, but expressing human emotion is key to great conversation. Did they get a raise? Act thrilled and happy for them! Is this the first time seeing them in a few weeks? Act excited to see them! Are you eating a delicious piece of chocolate German cake – then say so! Describe how wonderful it is and how it makes you feel. Poor conversationalists often have difficulty expressing their emotions and feelings. If someone buys you a gift, just saying, “thank you” is not enough. Express your appreciation non-verbally as well. Conversations without the human elements can wither and die.

    Advertising

    6. Great Intersecting Interests

    Everyone has a bucket of interests that they love to discuss. You may love talking about butterfly mating habits and the other person may love discussing fashion trends of 17th European Royalty. You may assume that if you just talk about the other person and their interests all day, the conversation will go along swimmingly. Not so. Good conversation is never one-sided. Even the most selfish people want to hear about your opinions and your thoughts and your interests sometimes. Great conversationalists are constantly searching for where their interests and their conversational partner’s interests intersect. Think Venn diagram. When you find these intersections of interests, keep the conversation honed in around those topics.

    What if they like to ski but you never have? At the very least, discuss a topic that is similar to the topic they enjoy. You could probably regale them with the story about how you went mountain climbing and they would still be interested.

    To be continued in Part 2…

    More by this author

    The 12 Golden Rules of Great Conversation: Part 1 of 2 The 12 Golden Rules of Great Conversation: Part 2 Defend Against Any Bully in 2 Simple Steps Don’t Let These 4 Habits Ruin Your Conversations Start a Conversation with a Stranger without Sounding Desperate

    Trending in Communication

    1 10 Signs You Are in a Codependent Relationship (And What To Do About It) 2 I Want To Be Happy: 7 Science-Backed Ways to Find Happiness 3 13 Ways Happy People Think and Feel Differently 4 10 Morning Habits Of Happy People 5 What Makes People Happy? 20 Secrets of “Always Happy” People

    Read Next

    Advertising
    Advertising

    Last Updated on July 20, 2021

    How to Overcome the Fear of Public Speaking (A Step-by-Step Guide)

    Advertising
    How to Overcome the Fear of Public Speaking (A Step-by-Step Guide)

    You’re standing behind the curtain, just about to make your way on stage to face the many faces half-shrouded in darkness in front of you. As you move towards the spotlight, your body starts to feel heavier with each step. A familiar thump echoes throughout your body – your heartbeat has gone off the charts.

    Don’t worry, you’re not the only one with glossophobia(also known as speech anxiety or the fear of speaking to large crowds). Sometimes, the anxiety happens long before you even stand on stage.

    Your body’s defence mechanism responds by causing a part of your brain to release adrenaline into your blood – the same chemical that gets released as if you were being chased by a lion.

    Here’s a step-by-step guide to help you overcome your fear of public speaking:

    1. Prepare yourself mentally and physically

    According to experts, we’re built to display anxiety and to recognize it in others. If your body and mind are anxious, your audience will notice. Hence, it’s important to prepare yourself before the big show so that you arrive on stage confident, collected and ready.

    “Your outside world is a reflection of your inside world. What goes on in the inside, shows on the outside.” – Bob Proctor

    Exercising lightly before a presentation helps get your blood circulating and sends oxygen to the brain. Mental exercises, on the other hand, can help calm the mind and nerves. Here are some useful ways to calm your racing heart when you start to feel the butterflies in your stomach:

    Warming up

    If you’re nervous, chances are your body will feel the same way. Your body gets tense, your muscles feel tight or you’re breaking in cold sweat. The audience will notice you are nervous.

    If you observe that this is exactly what is happening to you minutes before a speech, do a couple of stretches to loosen and relax your body. It’s better to warm up before every speech as it helps to increase the functional potential of the body as a whole. Not only that, it increases muscle efficiency, improves reaction time and your movements.

    Here are some exercises to loosen up your body before show time:

    Advertising

    1. Neck and shoulder rolls – This helps relieve upper body muscle tension and pressure as the rolls focus on rotating the head and shoulders, loosening the muscle. Stress and anxiety can make us rigid within this area which can make you feel agitated, especially when standing.
    2. Arm stretches – We often use this part of our muscles during a speech or presentation through our hand gestures and movements. Stretching these muscles can reduce arm fatigue, loosen you up and improve your body language range.
    3. Waist twists – Place your hands on your hips and rotate your waist in a circular motion. This exercise focuses on loosening the abdominal and lower back regions which is essential as it can cause discomfort and pain, further amplifying any anxieties you may experience.

    Stay hydrated

    Ever felt parched seconds before speaking? And then coming up on stage sounding raspy and scratchy in front of the audience? This happens because the adrenaline from stage fright causes your mouth to feel dried out.

    To prevent all that, it’s essential we stay adequately hydrated before a speech. A sip of water will do the trick. However, do drink in moderation so that you won’t need to go to the bathroom constantly.

    Try to avoid sugary beverages and caffeine, since it’s a diuretic – meaning you’ll feel thirstier. It will also amplify your anxiety which prevents you from speaking smoothly.

    Meditate

    Meditation is well-known as a powerful tool to calm the mind. ABC’s Dan Harris, co-anchor of Nightline and Good Morning America weekend and author of the book titled10% Happier , recommends that meditation can help individuals to feel significantly calmer, faster.

    Meditation is like a workout for your mind. It gives you the strength and focus to filter out the negativity and distractions with words of encouragement, confidence and strength.

    Mindfulness meditation, in particular, is a popular method to calm yourself before going up on the big stage. The practice involves sitting comfortably, focusing on your breathing and then bringing your mind’s attention to the present without drifting into concerns about the past or future – which likely includes floundering on stage.

    Here’s a nice example of guided meditation before public speaking:

    2. Focus on your goal

    One thing people with a fear of public speaking have in common is focusing too much on themselves and the possibility of failure.

    Do I look funny? What if I can’t remember what to say? Do I look stupid? Will people listen to me? Does anyone care about what I’m talking about?’

    Instead of thinking this way, shift your attention to your one true purpose – contributing something of value to your audience.

    Advertising

    Decide on the progress you’d like your audience to make after your presentation. Notice their movements and expressions to adapt your speech to ensure that they are having a good time to leave the room as better people.

    If your own focus isn’t beneficial and what it should be when you’re speaking, then shift it to what does. This is also key to establishing trust during your presentation as the audience can clearly see that you have their interests at heart.[1]

    3. Convert negativity to positivity

    There are two sides constantly battling inside of us – one is filled with strength and courage while the other is doubt and insecurities. Which one will you feed?

    ‘What if I mess up this speech? What if I’m not funny enough? What if I forget what to say?’

    It’s no wonder why many of us are uncomfortable giving a presentation. All we do is bring ourselves down before we got a chance to prove ourselves. This is also known as a self-fulfilling prophecy – a belief that comes true because we are acting as if it already is. If you think you’re incompetent, then it will eventually become true.

    Motivational coaches tout that positive mantras and affirmations tend to boost your confidents for the moments that matter most. Say to yourself: “I’ll ace this speech and I can do it!”

    Take advantage of your adrenaline rush to encourage positive outcome rather than thinking of the negative ‘what ifs’.

    Here’s a video of Psychologist Kelly McGonigal who encourages her audience to turn stress into something positive as well as provide methods on how to cope with it:

    4. Understand your content

    Knowing your content at your fingertips helps reduce your anxiety because there is one less thing to worry about. One way to get there is to practice numerous times before your actual speech.

    Advertising

    However, memorizing your script word-for-word is not encouraged. You can end up freezing should you forget something. You’ll also risk sounding unnatural and less approachable.

    “No amount of reading or memorizing will make you successful in life. It is the understanding and the application of wise thought that counts.” – Bob Proctor

    Many people unconsciously make the mistake of reading from their slides or memorizing their script word-for-word without understanding their content – a definite way to stress themselves out.

    Understanding your speech flow and content makes it easier for you to convert ideas and concepts into your own words which you can then clearly explain to others in a conversational manner. Designing your slides to include text prompts is also an easy hack to ensure you get to quickly recall your flow when your mind goes blank.[2]

    One way to understand is to memorize the over-arching concepts or ideas in your pitch. It helps you speak more naturally and let your personality shine through. It’s almost like taking your audience on a journey with a few key milestones.

    5. Practice makes perfect

    Like most people, many of us are not naturally attuned to public speaking. Rarely do individuals walk up to a large audience and present flawlessly without any research and preparation.

    In fact, some of the top presenters make it look easy during showtime because they have spent countless hours behind-the-scenes in deep practice. Even great speakers like the late John F. Kennedy would spend months preparing his speech beforehand.

    Public speaking, like any other skill, requires practice – whether it be practicing your speech countless of times in front of a mirror or making notes. As the saying goes, practice makes perfect!

    6. Be authentic

    There’s nothing wrong with feeling stressed before going up to speak in front of an audience.

    Many people fear public speaking because they fear others will judge them for showing their true, vulnerable self. However, vulnerability can sometimes help you come across as more authentic and relatable as a speaker.

    Advertising

    Drop the pretence of trying to act or speak like someone else and you’ll find that it’s worth the risk. You become more genuine, flexible and spontaneous, which makes it easier to handle unpredictable situations – whether it’s getting tough questions from the crowd or experiencing an unexpected technical difficulty.

    To find out your authentic style of speaking is easy. Just pick a topic or issue you are passionate about and discuss this like you normally would with a close family or friend. It is like having a conversation with someone in a personal one-to-one setting. A great way to do this on stage is to select a random audience member(with a hopefully calming face) and speak to a single person at a time during your speech. You’ll find that it’s easier trying to connect to one person at a time than a whole room.

    With that said, being comfortable enough to be yourself in front of others may take a little time and some experience, depending how comfortable you are with being yourself in front of others. But once you embrace it, stage fright will not be as intimidating as you initially thought.

    Presenters like Barack Obama are a prime example of a genuine and passionate speaker:

    7. Post speech evaluation

    Last but not the least, if you’ve done public speaking and have been scarred from a bad experience, try seeing it as a lesson learned to improve yourself as a speaker.

    Don’t beat yourself up after a presentation

    We are the hardest on ourselves and it’s good to be. But when you finish delivering your speech or presentation, give yourself some recognition and a pat on the back.

    You managed to finish whatever you had to do and did not give up. You did not let your fears and insecurities get to you. Take a little more pride in your work and believe in yourself.

    Improve your next speech

    As mentioned before, practice does make perfect. If you want to improve your public speaking skills, try asking someone to film you during a speech or presentation. Afterwards, watch and observe what you can do to improve yourself next time.

    Here are some questions you can ask yourself after every speech:

    Advertising

    • How did I do?
    • Are there any areas for improvement?
    • Did I sound or look stressed?
    • Did I stumble on my words? Why?
    • Was I saying “um” too often?
    • How was the flow of the speech?

    Write everything you observed down and keep practicing and improving. In time, you’ll be able to better manage your fears of public speaking and appear more confident when it counts.

    If you want even more tips about public speaking or delivering a great presentation, check out these articles too:

    Reference

    Read Next