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Sticky Ideas Workshop (Part 1): Simple

Sticky Ideas Workshop (Part 1): Simple
Made to Stick: Why Some Ideas Survive and Others Die

“Just Do It.” Those words make up perhaps the stickiest marketing slogan of the past couple decades. In three words, only eight letters, Nike manages to say everything they want you to think, feel, believe about their brand. Three words to sum up the competitive edge Nike shoes and sports equipment promises, the can-do attitude that Americans so strongly believe, the strength, control, and optimism that Nike relies on to sell shoes.

“Just do it” is, in a word, simple. It’s everything Nike is (or wants us to think it is) boiled down to its absolute essence. Certainly Nike could rattle off a dozen reasons its shoes are superior to its competitors (and surely its competitors could rattle off the same number of reasons that they’re superior to Nike) but they don’t. “Just do it” speaks for itself.

Keep It Simple, Stupid

In Chip and Dan Heath’s Made to Stick (“M2S” hereafter), simplicity is the first principle of stickiness. Most of us shy away from simplicity — simple is seen as less than, inferior, dumb. Simple is seen as the opposite of complex (better, more, superior, smart), when the reality couldn’t be more different.

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Simple is not the opposite of complex. Consider the example I gave in my introduction to M2S, Einstein’s formula E=MC2, which wrestles the vastness and mystery of the universe into a bite-size slogan that practically everyone knows (even if few understand it). Einsteinian relativity certainly doesn’t lack for complexity, yet it can be grasped, at least in part, in the simplicity of an elegant mathematical formula.

Simple is opposed to not complexity but complication, the “clutter” that stands between us and an idea. Think of the average person at the camera counter at Best Buy — each camera sits above a card listing specifications like shutter delay time, built-in memory, megapixels, the size of the CCD, and the f-stop range of the lens. Most of which means nothing to the average consumer; all they want to know is which camera is the best for them. Standing there, assailed by facts and figures — even if we allow that the specs are accurate — they literally have no idea.

What is wanted is someone to cut through the clutter and say “this is the camera that’s right for you”, and if you’re a communicator (whether you write, lecture, give presentation, podcast, produce commercials, or whatever) you could do worse than setting as your goal to be the one who sweeps the choices aside and says “this is the one you want”.

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Eliminate Choices

In today’s relentlessly Darwinian free market philosophy, choice is supposed to be the best thing since freeze-dried ice cream. But your job as a communicator is not to celebrate the free market, it’s to inspire action in your audience — to get them to do what you want, whether that’s buying your product, voting for your candidate, funding your proposal, or accepting you into a graduate program.

In M2S, the Heath’s discuss a research program studying the psychology of choices in college students. One group of students were told that a prominent speaker whose work they’re interested in would be on campus that night, and asked whether they would prefer to see the presentation or stay in and study. As you can expect, a large percentage of students chose to see the speaker. Another group was told the same thing, but they were also told that there was a foreign film they’d wanted to see showing in the campus theater at the same time as the presentation. In this group, something odd happened — the largest group of students chose to go neither to the presentation nor to the foreign film; the majority chose to stay in and study!

This study demonstrates something psychologists call “decision paralysis”. As it happens, our brains simply don’t handle choice all that well. Given a choice between two equally good options, we seize up, riddled with anxiety over making the wrong choice or, in choosing, giving up an opportunity, so we retreat to the tried and true.

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So to make an idea sticky, we have to eliminate competing choices, to strip our ideas down to the core. There may be ten good reasons why someone should vote for you, buy from you, or promote you, but nobody can hold ten thoughts, even ten good thoughts, in their mind at once. Instead of offering the ten good reasons to do something, you offer the one best reason.

Communicating the Core?

Sticky ideas are more than just the pared-down essence of more complex ideas, though. Finding the core of your message is the first step; figuring out how to get it across is the next. Ideas need to be more than just good, or even great, they need to resonate with your audience, to hit ’em where it hurts.

One way to do this is to take advantage of the ideas that your audience is already carrying around with them. Returning yet again to Einstein (who apparently knew what he was doing!), when Einstein wanted to explain what it meant that motion is relative, he turned to an experience that everyone of his generation would have been familiar with: riding on a train. Imagine, he said, someone walking backwards on a moving train at the same speed the train was moving forward; to the observer beside the tracks, it would look as if he were not moving at all, while to an observer on the train. it would appear he was moving quite fast indeed. Relativity, Einstein assured us, was like that.

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The use of analogy relates something we have never experienced to something we are already familiar with, making it that much easier to understand and accept. If we’re really good at it, we can even tap into all the positive feelings people hold for the thing we’re using to explain our idea. The Heaths highlight a particularly good example of this, done by people who are especially talented at manipulating feelings: the Hollywood high concept pitch.

As you can imagine, most Hollywood people are busy, busy, busy — and have to wade through a lot of crap to find the handful of movies worth spending money to make and distribute (consider that — the movies in the cineplex right now are what was left after the worst stuff was thrown out). So Hollywood has developed a kind of shorthand for pitching movies, the high concept, which sums up the proposed movie by comparing it to movies everyone wishes they had made. Speed‘s high concept is well-known: Die Hard on bus. Everyone wants to produce a movie as successful as Die Hard, so this pitch appeals directly to the primal urges that drive Hollywood filmmakers.

Guided by the Core

When ideas are presented simply enough, they become guides to further action. The Heaths call this “generative analogy”, a decidedly un-sticky phrase, which simply means that the ideas tell us what to do. They use the example of Disney’s park employees, who are referred to as “cast members”; when they’re working, they’re “onstage”. By comparing employees to the cast of a theatrical production, Disney is providing them with a model for their actions that guides them even when no explicit rule or script tells them what to do. Should you scream at a kid who’s being rude? Would an actor stop in mid-scene to chastise a rude child in the audience? Then you’d better grin and bear it, Disney boy!

Compare the associations and meanings wrapped up in the idea of “cast members” with the kind of label your name-tag might have borne at your first job: maybe you were something like “customer relations associate”. Maybe you don’t remember — most of them aren’t too sticky. How does a customer relations associate act when someone is rude to them? Can a customer relations associate take her break in front of the store? (“Cast members” know the answer — absolutely not. You wouldn’t step off-stage and have a seat in the audience, would you?)

The key to simplicity lies in finding the core of your idea and presenting it in a powerful way. In some cases, simplicity itself is enough to make an idea sticky, but most of the time, simplicity works in tandem with the Heath’s other five principles. Next time, we attack the unexpected (or does it attack us?!). Until then, though, share your own ideas about simplicity in the forum.

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Last Updated on June 24, 2019

Why Social Media Might Be Causing Depression

Why Social Media Might Be Causing Depression

A study [1] published in Depression and Anxiety found that social media users are more likely to be depressed. This was just one of the huge number of studies linking social media and depression[2] . But why exactly do platforms like Facebook and Instagram make people so unhappy? Well, we don’t know yet for sure, but there are some explanations.

Social Media Could Lead to Depression

Depression is a serious medical condition that affects how you think, feel, and behave. Social media may lead to depression in predisposed individuals or make existing symptoms of depression[3] worse explains[4] the study above’s senior author Dr. Brian Primack. So, the problem may not be in social media per se, but how we use it.

Signs You’re Suffering From “Social Media Depression”

If you feel like social media is having a negative impact on your mood, then you may be suffering from “social media depression.” Look for symptoms like:

• low self-esteem,

• negative self-talk,

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• a low mood,

• irritability,

• a lack of interest in activities once enjoyed,

• and social withdrawal.

If you’ve had these symptoms for more than two weeks and if this is how you feel most of the time, then you are likely depressed. Although “social media depression “is not a term recognized in the medical setting, social media depression seems to be a real phenomenon affecting around 50% of social media users. As explained in a review study[5] published in Cyberpsychology, Behavior, and Social Networking, if a person has a certain predisposition to depression and other mental disorders, social media use may only worsen their mental health.

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Social Media Could Crush Self-Esteem

We know that social media and depression are in some way linked, but why is this so? Well, according to Igor Pantic, MD, Ph.D.[6], social media use skews your perception about other people’s lives and traits. To explain this further, most people like to portray an idealized image of their lives, personal traits, and appearance on sites like Facebook and Instagram. If you confuse this idealized image with reality, you may be under the false impression that everyone is better than you which can crush your self-esteem and lead to depression. This is especially true for teens and young adults who are more likely to compare themselves to others. If you already suffer from low self-esteem, the illusion that everyone has it better off than you will just make you feel worse.

Causing Social Isolation and Other Negative Emotions

Another commonly cited reason for the negative impact of social media on mental health is its link with social isolation. Depressed people are more likely to isolate themselves socially and chose only to interact indirectly through social media platforms. But communication online tends to be superficial and is lacking when compared to real-life interaction explains Panic. What this means is not that social media leads to isolation but the other way around, possibly explaining why we find so many depressed persons on these sites.

Lastly, social media use may generate negative emotions in you like envy, jealousy, dislike, loneliness, and many others and this may worsen your depressive symptoms.

Why We Need to Take This Seriously

Both depression and social media use are on the rise according to epidemiological studies. Since each one has an impact on the other, we have to start thinking of healthier ways to use social media. Teens and young adults are especially vulnerable to the negative impact of social media on mental health.

Advice on Social Media Use

Although these findings did not provide any cause-effect explanation regarding Facebook and depression[7], they still do prove that social media use may not be a good way to handle depression. For this reason, the leading authors of these studies gave some suggestions as to how clinicians and people can make use of such findings.

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One suggestion is that clinicians should ask patients about their social media habits. Then they can advise them on how to change their outlook on social media use or even suggest limiting their time spent on social media.

Some social media users may also exhibit addictive behavior; they may spend too much time due to compulsive urges. Any compulsive behavior is bound to lead to feelings of guilt which can worsen depressive symptoms.

Having Unhealthy Relationship with Social Media

If you feel like your relationship with social media is unhealthy, then consider the advice on healthy social media use provided by psychology experts from Links Psychology[8]:

Avoid negative social comparison – always keep in mind that how people portray themselves and their lives on social media is not a realistic picture, but rather an idealized one. Also, avoid comparing yourself to others because this behavior can lead to negative self-talk.

Remember that social media is not a replacement for real life – Social media is great for staying in touch and having fun, but it should never replace real-world interactions.

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Avoid releasing personal information – For your safety and privacy, make sure to be careful with what you post online.

Report users who bully and harass you – It’s easy to be a bully in the anonymous and distant world of social media. Don’t take such offense personally and report those who abuse social media to harass others.

The bits of advice listed above can help you establish a healthy relationship with social media. Always keep these things in mind to avoid losing an objective perspective of what social media is and how it is different from real life. If you are currently suffering from depression, talk to your doctor about what is bothering you so that you can get the treatment you need to get better. Tell your doctor about your social media use and see if they could give you some advice on this topic.

Reference

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