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Sensors and Intuitives: How to Bridge the Communication Gap

Sensors and Intuitives: How to Bridge the Communication Gap

    Have you ever given an explanation that your listener wasn’t able to understand? Sometimes, it’s because of an intellectual gap, but that’s not always the case.

    Quite often, the miscommunication is caused by the difference in how we absorb information. Understanding that difference will help you communicate better with the people around you: your spouse, your family, your friends, your colleagues, and your customers.

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    In Psychological Types, one of psychologist Carl Jung‘s most famous works, he differentiated between the two ways by which we take in information: sensation and intuition. He called these the “perceiving functions.” Following the MBTI interpretation of Jung’s work, each personality type has the tendency to use one of these more than the other. You’re either a sensor or an intuitive in one of MBTI’s 16 personality types.

    In a nutshell, here’s the difference between the two functions:

    Sensation

    Sensation, according to Jung, is conscious perception. It’s perceiving things one by one, as they are, or at least what the person has sensed about them. The information that a sensor gets is quite simple and specific:

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    • This road is winding.
    • I got dizzy driving along a winding road before.
    • It’s cold inside the car.
    • There’s a big house at the corner of the street.
    • I spent my holidays last year there.
    • There’s a woman sitting beside me.
    • I met her a month ago.

    Simple, isn’t it? The process of sensation stops at exactly what is sensed; as a function, it doesn’t attribute any meaning to what the mind has received as sensation.

    Intuition

    Intuition, on the other hand, is unconscious perception. It’s perceiving a number of things at one time in terms of what they’re related to, how they came about, and what they could be. Intuition uses data gathered through the senses to generate ideas, see possibilities, make frameworks, and grasp meaning.

    Intuitives “see through” things (and people)—they tend to think that reality is a lot more than what it seems to be. An intuitive’s mind is filled with predictions and associations:

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    • This road will make me dizzy.
    • I’ve always had more fun spending vacationing at my parents than with my friends. Why is that?
    • I’m probably a sentimental person.
    • This girl I’m dating doesn’t seem as sentimental as I am.
    • Will she like spending the holidays with my folks?
    • I should check out ladies who like romcom in the dating site I’m at.

    Intuition forms a complex web of data out of the individual sense data that it receives. As such, the thoughts of an intuitive are inherently non-linear, and often difficult to express.

    How do we communicate to each type?

    Sensors thrive on clarity.

    If you’d like them to understand what you’re saying, be as specific and concrete as possible. Lay things down step by step, in a linear fashion, and using observable reality as your tool. If you can give them things to see, hear, smell, touch and taste to get the message across, do it. Do not explain; demonstrate. Be generous with your examples.

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    The difficulty lies in explaining abstract things to sensors. I once told my mom and my sister, both sensors, about a revolutionary business model I had in mind. After talking about my vision, how the model would work, and how it would help people, I got blank stares. Then they asked me to make a PowerPoint presentation about it. Since I didn’t need them to understand it anyway, I told them I’ll just build the business and they’ll see what I mean. But if I really needed them to, I’d make that PowerPoint, fill it with photos, and give as many examples as I could.

    On the other hand, intuitives associate ideas with one another.

    They love analogies, similes, charts, matrices and outlines. The intuitives I know enjoy mind map presentations more than sequential slide presentations. Present your points from varying points of view, not just one. Debate with them, make them think, encourage them to envision possibilities.

    The difficulty with intuitives is that if your point doesn’t reach the level of a framework, you’ll be forgotten. Intuitives have weak memory for individual data because they hardly even absorb them. If the intuitive doesn’t associate it, he most likely won’t remember it. My mom saw this in me when I was a child: I retained a lot of what I learned in school, but when she asked me what kinds of food my best friend would bring for lunch, I was totally blank.

    Do you think you’re sensor or an intuitive? How about your boss? Your colleagues? Your customers? Have you ever had difficulty communicating with the opposite type? Has this difference ever gotten you into trouble?

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    Last Updated on January 15, 2021

    7 Ways To Have More Confident Body Language

    7 Ways To Have More Confident Body Language

    The popular idiomatic saying that “actions speak louder than words” has been around for centuries, but even to this day, most people struggle with at least one area of nonverbal communication. Consequently, many of us aspire to have more confident body language but don’t have the knowledge and tools necessary to change what are largely unconscious behaviors.

    Given that others’ perceptions of our competence and confidence are predominantly influenced by what we do with our faces and bodies, it’s important to develop greater self-awareness and consciously practice better posture, stance, eye contact, facial expressions, hand movements, and other aspects of body language.

    Posture

    First things first: how is your posture? Let’s start with a quick self-assessment of your body.

    • Are your shoulders slumped over or rolled back in an upright posture?
    • When you stand up, do you evenly distribute your weight or lean excessively to one side?
    • Does your natural stance place your feet relatively shoulder-width apart or are your feet and legs close together in a closed-off position?
    • When you sit, does your lower back protrude out in a slumped position or maintain a straight, spine-friendly posture in your seat?

    All of these are important considerations to make when evaluating and improving your posture and stance, which will lead to more confident body language over time. If you routinely struggle with maintaining good posture, consider buying a posture trainer/corrector, consulting a chiropractor or physical therapist, stretching daily, and strengthening both your core and back muscles.

    Facial Expressions

    Are you prone to any of the following in personal or professional settings?

    • Bruxism (tight, clenched jaw or grinding teeth)
    • Frowning and/or furrowing brows
    • Avoiding direct eye contact and/or staring at the ground

    If you answered “yes” to any of these, then let’s start by examining various ways in which you can project confident body language through your facial expressions.

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    1. Understand How Others Perceive Your Facial Expressions

    A December 2020 study by UC Berkeley and Google researchers utilized a deep neural network to analyze facial expressions in six million YouTube clips representing people from over 140 countries. The study found that, despite socio-cultural differences, people around the world tended to use about 70% of the same facial expressions in response to different emotional stimuli and situations.[1]

    The study’s researchers also published a fascinating interactive map to demonstrate how their machine learning technology assessed various facial expressions and determined subtle differences in emotional responses.

    This study highlights the social importance of facial expressions because whether or not we’re consciously aware of them—by gazing into a mirror or your screen on a video conferencing platform—how we present our faces to others can have tremendous impacts on their perceptions of us, our confidence, and our emotional states. This awareness is the essential first step towards

    2. Relax Your Face

    New research on bruxism and facial tension found the stresses and anxieties of Covid-19 lockdowns led to considerable increases in orofacial pain, jaw-clenching, and teeth grinding, particularly among women.[2]

    The National Institute of Dental and Craniofacial Research estimates that more than 10 million Americans alone have temporomandibular joint dysfunction (TMJ syndrome), and facial tension can lead to other complications such as insomnia, wrinkles, dry skin, and dark, puffy bags under your eyes.[3])

    To avoid these unpleasant outcomes, start practicing progressive muscle relaxation techniques and taking breaks more frequently throughout the day to moderate facial tension.[4] You should also try out some biofeedback techniques to enhance your awareness of involuntary bodily processes like facial tension and achieve more confident body language as a result.[5]

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    3. Improve Your Eye Contact

    Did you know there’s an entire subfield of kinesic communication research dedicated to eye movements and behaviors called oculesics?[6] It refers to various communication behaviors including direct eye contact, averting one’s gaze, pupil dilation/constriction, and even frequency of blinking. All of these qualities can shape how other people perceive you, which means that eye contact is yet another area of nonverbal body language that we should be more mindful of in social interactions.

    The ideal type (direct/indirect) and duration of eye contact depends on a variety of factors, such as cultural setting, differences in power/authority/age between the parties involved, and communication context. Research has shown that differences in the effects of eye contact are particularly prominent when comparing East Asian and Western European/North American cultures.[7]

    To improve your eye contact with others, strive to maintain consistent contact for at least 3 to 4 seconds at a time, consciously consider where you’re looking while listening to someone else, and practice eye contact as much as possible (as strange as this may seem in the beginning, it’s the best way to improve).

    3. Smile More

    There are many benefits to smiling and laughing, and when it comes to working on more confident body language, this is an area that should be fun, low-stakes, and relatively stress-free.

    Smiling is associated with the “happiness chemical” dopamine and the mood-stabilizing hormone, serotonin. Many empirical studies have shown that smiling generally leads to positive outcomes for the person smiling, and further research has shown that smiling can influence listeners’ perceptions of our confidence and trustworthiness as well.

    4. Hand Gestures

    Similar to facial expressions and posture, what you do with your hands while speaking or listening in a conversation can significantly influence others’ perceptions of you in positive or negative ways.

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    It’s undoubtedly challenging to consciously account for all of your nonverbal signals while simultaneously trying to stay engaged with the verbal part of the discussion, but putting in the effort to develop more bodily awareness now will make it much easier to unconsciously project more confident body language later on.

    5. Enhance Your Handshake

    In the article, “An Anthropology of the Handshake,” University of Copenhagen social anthropology professor Bjarke Oxlund assessed the future of handshaking in wake of the Covid-19 pandemic:[8]

    “Handshakes not only vary in function and meaning but do so according to social context, situation and scale. . . a public discussion should ensue on the advantages and disadvantages of holding on to the tradition of shaking hands as the conventional gesture of greeting and leave-taking in a variety of circumstances.”

    It’s too early to determine some of the ways in which Covid-19 has permanently changed our social norms and professional etiquette standards, but it’s reasonable to assume that handshaking may retain its importance in American society even after this pandemic. To practice more confident body language in the meantime, the video on the science of the perfect handshake below explains what you need to know.

    6. Complement Your Verbals With Hand Gestures

    As you know by now, confident communication involves so much more than simply smiling more or sounding like you know what you’re talking about. What you do with your hands can be particularly influential in how others perceive you, whether you’re fidgeting with an object, clenching your fists, hiding your hands in your pockets, or calmly gesturing to emphasize important points you’re discussing.

    Social psychology researchers have found that “iconic gestures”—hand movements that appear to be meaningfully related to the speaker’s verbal content—can have profound impacts on listeners’ information retention. In other words, people are more likely to engage with you and remember more of what you said when you speak with complementary hand gestures instead of just your voice.[9]

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    Further research on hand gestures has shown that even your choice of the left or right hand for gesturing can influence your ability to clearly convey information to listeners, which supports the notion that more confident body language is readily achievable through greater self-awareness and deliberate nonverbal actions.[10]

    Final Takeaways

    Developing better posture, enhancing your facial expressiveness, and practicing hand gestures can vastly improve your communication with other people. At first, it will be challenging to consciously practice nonverbal behaviors that many of us are accustomed to performing daily without thinking about them.

    If you ever feel discouraged, however, remember that there’s no downside to consistently putting in just a little more time and effort to increase your bodily awareness. With the tips and strategies above, you’ll be well on your way to embracing more confident body language and amplifying others’ perceptions of you in no time.

    More Tips on How to Develop a Confident Body Language

    Featured photo credit: Maria Lupan via unsplash.com

    Reference

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