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Recognize Excellence to Make a Difference

Recognize Excellence to Make a Difference

Recognize Excellence to Make a Difference

    It was Monday, December 29 and I wasn’t happy.  I had spent part of the morning at home working on odds and ends and another part of the morning at the office working on a book review and a few other things.  I was in a funk because I’d forgotten to answer an email from a friend and mentor asking about having lunch today, I had a billion little things to do, and to top it off, I had to go to the local inspection station for a third emissions test to see if the $560 or so I had plowed into my 1995 Saturn had reduced my hydrocarbon emissions enough to please the City of Memphis (it didn’t; about $300-$400 later, it finally did).  Comfort food is a natural human weakness that is especially appealing when one isn’t happy.  I opted for Taco Bell.

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    I pulled into the drive-thru and fully expected my order to be handled with outright belligerence, as had been my experience at other fast food outlets recently.  I was surprised, nay, shocked, when the person who took my order was genuinely cheerful, clear, and helpful. I was further surprised to find that my food was hot, my order was 100% correct, and my takeout bag included a wet nap and a mint.  Not bad for less than $4.

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    I resolved then and there that I would find out how I could recognize the service I had received.   I wrote the first draft of this while waiting in line to have my car checked; since I bought a MacBook Air a few months ago, I can type from the “comfort” of my driver’s seat, and after returning home from a recent trip I visited the feedback website and let them know how happy I was with my experience.

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    This speaks to a larger issue that will be of interest to Lifehack readers: how do we get the most bang for our buck in our charitable endeavors? As a citizen, I want to help those who are less well-off than I am.  As an economist, however, I am all too aware of the law of unintended consequences and the frequency with which our charitable endeavors actually work to the detriment of those we wish to help.  Tyler Cowen has an excellent discussion of this in his 2007 book Discover Your Inner Economist: he notes that in parts of India, people actually pay to have limbs amputated in order to increase their begging take.  This is positively destructive, so the concerned citizen interested in maximizing bang for his or her charitable buck will want to look for ways to transfer resources without distorting incentives.

    One way to do this is by providing positive feedback where it is warranted.  Few people taking orders at fast food restaurants will be in the same position in a few years, and employers are always looking for ways to identify talent.  Giving credit where credit is due is one way to help people get a leg up in life.  In addition, markets work more efficiently the more valuable information is available.

    There are added benefits, too.  As a college professor, I try to teach my students the ability to offer constructive criticism.  I regularly ask students to send me an email at the end of the semester detailing what they liked the most and what they liked the least about my courses.  Providing feedback on customer service when it is requested (or when it is appropriate) is an easy way to practice giving constructive feedback while helping people who deserve it.

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    Last Updated on November 15, 2018

    Success In Reaching Goals Is Determined By Mindset

    Success In Reaching Goals Is Determined By Mindset

    What do you think it takes to achieve your goals? Hard work? Lots of actions? While these are paramount to becoming successful in reaching our goals, neither of these are possible without a positive mindset.

    As humans, we naturally tend to lean towards a negative outlook when it comes to our hopes and dreams. We are prone to believing that we have limitations either from within ourselves or from external forces keeping us from truly getting to where we want to be in life. Our tendency to think that we’ll “believe it when we see it” suggests that our mindsets are focused on our goals not really being attainable until they’ve been achieved. The problem with this is that this common mindset fuels our limiting beliefs and shows a lack of faith in ourselves.

    The Success Mindset

    Success in achieving our goals comes down to a ‘success mindset’. Successful mindsets are those focused on victory, based on positive mental attitudes, empowering inclinations and good habits. Acquiring a success mindset is the sure-fire way to dramatically increase your chance to achieve your goals.

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    The idea that achieving our goals comes down to our habits and actions is actually a typical type of mindset that misses a crucial point; that our mindset is, in fact, the determiner of our energy and what actions we take. A negative mindset will tend to create negative actions and similarly if we have a mindset that will only set into action once we see ‘proof’ that our goals are achievable, then the road will be much longer and arduous. This is why, instead of thinking “I’ll believe it when I see it”, a success mindset will think “I’ll see it when I believe it.”

    The Placebo Effect and What It Shows Us About The Power of Mindset

    The placebo effect is a perfect example of how mindset really can be powerful. In scientific trials, a group of participants were told they received medication that will heal an ailment but were actually given a sugar pill that does nothing (the placebo). Yet after the trial the participants believed it’s had a positive effect – sometimes even cured their ailment even though nothing has changed. This is the power of mindset.

    How do we apply this to our goals? Well, when we set goals and dreams how often do we really believe they’ll come to fruition? Have absolute faith that they can be achieved? Have a complete unwavering expectation? Most of us don’t because we hold on to negative mindsets and limiting beliefs about ourselves that stop us from fully believing we are capable or that it’s at all possible. We tend to listen to the opinions of others despite them misaligning with our own or bow to societal pressures that make us believe we should think and act a certain way. There are many reasons why we possess these types of mindsets but a success mindset can be achieved.

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    How To Create a Success Mindset

    People with success mindsets have a particular way of perceiving things. They have positive outlooks and are able to put faith fully in their ability to succeed. With that in mind, here are a few ways that can turn a negative mindset into a successful one.

    1. A Success Mindset Comes From a Growth Mindset

    How does a mindset even manifest itself? It comes from the way you talk to yourself in the privacy of your own head. Realising this will go a long way towards noticing how you speak to yourself and others around you. If it’s mainly negative language you use when you talk about your goals and aspirations then this is an example of a fixed mindset.

    A negative mindset brings with it a huge number of limiting beliefs. It creates a fixed mindset – one that can’t see beyond it’s own limitations. A growth mindset sees these limitations and looks beyond them – it finds ways to overcome obstacles and believes that this will result in success. When you think of your goal, a fixed mindset may think “what if I fail?” A growth mindset would look at the same goal and think “failures happen but that doesn’t mean I won’t be successful.”

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    There’s a lot of power in changing your perspective.

    2. Look For The Successes

    It’s really important to get your mind focused on positive aspects of your goal. Finding inspiration through others can be really uplifting and keep you on track with developing your success mindset; reinforcing your belief that your dreams can be achieved. Find people that you can talk with about how they achieved their goals and seek out and surround yourself with positive people. This is crucial if you’re learning to develop a positive mindset.

    3. Eliminate Negativity

    You can come up against a lot of negativity sometimes either through other people or within yourself. Understanding that other people’s negative opinions are created through their own fears and limiting beliefs will go a long way in sustaining your success mindset. But for a lot of us, negative chatter can come from within and these usually manifest as negative words such as can’t, won’t, shouldn’t. Sometimes, when we think of how we’re going to achieve our goals, statements in our minds come out as negative absolutes: ‘It never works out for me’ or ‘I always fail.’

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    When you notice these coming up you need to turn them around with ‘It always works out for me!’ and ‘I never fail!’ The trick is to believe it no matter what’s happened in the past. Remember that every new day is a clean slate and for you to adjust your mindset.

    4. Create a Vision

    Envisioning your end goal and seeing it in your mind is an important trait of a success mindset. Allowing ourselves to imagine our success creates a powerful excitement that shouldn’t be underestimated. When our brain becomes excited at the thought of achieving our goals, we become more committed, work harder towards achieving it and more likely to do whatever it takes to make it happen.

    If this involves creating a vision board that you can look at to remind yourself every day then go for it. Small techniques like this go a long way in sustaining your success mindset and shouldn’t be dismissed.

    An Inspirational Story…

    For centuries experts said that running a mile in under 4 minutes was humanly impossible. On the 6th May 1954, Rodger Bannister did just that. As part of his training, Bannister relentlessly visualised the achievement, believing he could accomplish what everyone said wasn’t possible…and he did it.

    What’s more amazing is that, as soon as Bannister achieved the 4-minute mile, more and more people also achieved it. How was this possible after so many years of no one achieving it? Because in people’s minds it was suddenly possible – once people knew that it was achievable it created a mindset of success and now, after over fifty years since Bannister did the ‘impossible’, his record has been lowered by 17 seconds – the power of the success mindset!

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