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Presentation Masterclass – Part 1: Introduction

Presentation Masterclass – Part 1: Introduction

I have been observing, delivering and training people in presentation techniques for over 20 years now and my considered, professional, opinion on the subject is this:

MOST PRESENTATIONS SUUUUUUUUCK!

In almost every sphere of human endeavour, the outcome can be plotted on a bell-curve – a few really skilled people over on the right, a few really hopeless people over on the left and a whole bunch or just-above or just-below average people in the middle:

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    I suspect that the curve for presentations looks more like this:

      Why?

      Seriously. Why?

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      How hard could this be? You get someone who knows what they are talking about standing up in front of a audience, with a bunch of visual aids to make the job of imparting information easier, and they impart the information. How hard could that be?

      I have been involved with presentation at a professional level for over 20 years. If I include my earliest experiences with presentations – people teaching me stuff in primary school – then the figure is closer to 40 years. And the vast majority of them were dreadful. Teachers, coaches, lecturers, tutors, trainers, consultants – most of them suuuuuuuuuuuucked!

      Think back. Put aside all your experiences in the world of work for a moment and just think back to your schooldays. How many exceptional teachers did you have in your 14 years of primary and secondary schooling? I had four excellent teachers in primary school and three in secondary, out of a total about 80 people who taught me various subjects between the ages of 4 and 17. Now, for our normal distribution bell curve, 7 out of 80 is about right, but it still sucks when you have to sit through it. And that’s before I even got to college, much less the world of work with all of its woeful presenters. Why does this happen? By dint of the fact that the person is up at the front of the room with the slides flickering behind him or her, they must be some kind of expert on their topic, whether that topic is the 3Rs in primary school or Web 2.0 marketing. So their expertise in the topic is rarely the problem.

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      I have gradually come to the realisation that the biggest problem with presentations is that human beings are simply too self-involved for the process to work well. Presenters are so wrapped up in themselves and their topic that they rarely seem to take a moment to consider what would be the best method for imparting this information to their audience. Audiences are so deluged with advertising messages and radio jingles, with phone calls, voicemail, email, SMS and IM, with… stuff in their personal lives that unless you, the presenter, are wowing them with every word, you will lose their attention in a matter of seconds.

      Add to that the fact that the bar has been lowered to such an extent that most audiences are resigned to expecting dull, rambling, semi-legible, bullet-point-ridden presentations, and it’s not hard to see how we have arrived at this low ebb in communication.Both sides are at fault, to be sure; but if you are scheduled to make a presentation soon, you can control only one side of the conversation. Exercise that control. You have no say regarding the audience’s mood or willingness to listen, but you control your presentation, and in this series of posts, I will provide you with the knowledge, tools and approach to maximise your chance of success.

      The deepest human need is the need to be appreciated. (William James)

      The psychologist and philosopher William James said, “The deepest human need is the need to be appreciated.” If your presentation is going to have any chance of success, it needs to be built on this understanding. As a starting point, I recommend some detox to clear your body and mind from a lifetime of exposure to sucky presentations. I strongly recommend that you expose yourself to some great presenters:

      • Check out Seth Godin, Tom Peters, Guy Kawasaki, Steve Jobs, and Dick Hardt on YouTube.
      • Have a look at some of the wizards on TED.com – Rives, Hans Rosling, Barnett Thomas, Lawrence Lessig and Ken Robinson all stand out, but there are reams more on this invaluable resource.
      • Go over to Common Craft and have a look at their ‘plain English’ tutorials on aspects of Web 2.0

      The one common theme that emerges from this tremendous diversity of presenters, topics and styles is RESPECT. By every word and deed, they demonstrate absolute respect for both their audiences and themselves.

      A good starting point. The essential starting point.

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      Next: Planning your presentation.

      More by this author

      Rowan Manahan

      Rowan is a professional trainer with over 20 years’ experience mentoring and consulting with executives at all levels.

      Where Am I Going? How to Put Your Life in Context 5 Key Questions When Planning Your Presentation (Presentation Masterclass – Part 2) Presentation Masterclass – Part 1: Introduction Guy Kawasaki’s Thoughts on Online Life Communication 101

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      Last Updated on April 14, 2021

      How to Deal With Anger (The Ultimate Anger Management Guide)

      How to Deal With Anger (The Ultimate Anger Management Guide)

      We all lose our temper from time to time, and expressing anger is actually a healthy thing to do in our relationships with others. Expressing our differences in opinion allows us to have healthy conflict and many times come to an agreement or understanding that works for everyone. However, there are times when anger can become overwhelming or damaging, and during these times, it’s important to learn how to deal with anger.

      Expressing anger inappropriately can be harmful to relationships, both personal and professional. You may express too much anger, too often, or at times that are only going to make things worse, not better. In this article we will look at anger management techniques that will help you better control your emotions.

      Let’s take a deeper look at how to deal with anger.

      Expressing Anger

      Anger is a natural and normal part of almost any relationship. This includes relationships with your significant other, kids, boss, friends, family, etc. Anger provides us with valuable information if we are willing to listen to it. It clues us in to areas where we disagree with others and things that need to be changed or altered.

      Unhealthy Ways to Express Anger

      Here are some common yet unhealthy ways to express anger that you should avoid:

      Being Passive-Aggressive

      This is a term many of us are familiar with. Passive-aggressive behavior happens when someone is angry but uses indirect communication to express their anger.

      Some of the more common passive-aggressive behaviors include the silent treatment, making comments about someone behind their back, being grumpy, moody, or pouting, or simply not doing tasks or assignments that they should.

      This is a passive-aggressive person’s way of showing their anger. It’s not very productive but extremely common.

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      Poorly-Timed

      Some people get overwhelmed and express anger in a situation where it can’t really do any good.

      An example would be getting angry at one person in front of a crowd of people. All that does is make people uncomfortable and shuts them down. It’s not a healthy way to express anger or disagreement with someone.

      Ongoing Anger

      Being angry all the time is most often a symptom of something else. It’s healthy and normal to express anger when you disagree with someone. However, if someone is angry most of the time and always seems to be expressing their anger to everyone around them, this won’t serve them well.

      Over time, people will start to avoid this person and have as little contact as possible. The reason being is no one likes being around someone who is angry all the time; it’s a no-win situation.

      Healthy Ways to Express Anger

      What about the healthy ways[1] to adapt? When learning how to deal with anger, here are some healthy ways to get you started.

      Being Honest

      Express your anger or disagreement honestly. Be truthful about what it is that is making you angry. Sometimes this will entail walking away and thinking about it for a bit before you respond.

      Don’t say you’re mad at something someone did or said when it’s really something else that upset you.

      Being Direct

      Similar to being honest, being direct is a healthy way to express anger.

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      Don’t talk around something that is making you angry. Don’t say that one thing is making you angry when it’s really something else, and don’t stack items on top of each other so you can unload on someone about 10 different things 6 months from now.

      Be direct and upfront about what is making you angry. Ensure you are expressing your anger to the person who upset you or you are angry at, not to someone else. This is very counterproductive.

      Being Timely

      When something makes you angry, it’s much better to express it in a timely manner. Don’t keep it bottled up inside of you, as that’s only going to do more harm than good.

      Think of the marriages that seem to go up in flames out of nowhere when the reality is someone kept quiet for years until they hit their breaking point.

      Expressing anger as it occurs is a much healthier way of using anger to help us guide our relationships in the moment.

      How to Deal With Anger

      If you feel angry, how should you deal with it right at that moment?

      1. Slow Down

      From time to time, I receive an email at work that makes me so angry that steam is probably pouring out of my ears.

      In my less restrained moments, I have been known to fire off a quick response, and that typically has ended about as well as you might imagine.

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      When I actually walk away from my computer and go do something else for a while, I am able to calm down and think more rationally. After that happens, I am able to respond in a more appropriate and productive manner. Doing things that helps you learn how to release anger can make an uncomfortable situation more manageable before it gets out of hand.

      2. Focus on the “I”

      Remember that you are the one that’s upset. Don’t accuse people of making you upset because, in the end, it’s your response to what someone did that really triggered your anger. You don’t want to place blame by saying something like “Why don’t you ever put away your dishes?” Say something more like “Having dirty dishes laying on the counter upsets me—can you work with me to come to a solution?”

      When you are accusatory towards someone, all that does is increase the tension. This doesn’t usually do anything except make your anger rise higher.

      3. Work out

      When learning how to deal with anger, exercise is a great outlet. If something happens that angers you, see if you have the opportunity to burn off some of the anger.

      Being able to hit the gym to get a hard workout in is great. If this isn’t an option, see if you can go for a run or a bike ride. If you are at work when you become angry and the weather permits, at least go outside for a brisk walk.

      Besides working some of your anger out through exercise, this also helps to give your mind a chance to work through some ways to address what it is that upset you.

      If you’re not sure where to start with an exercise routine, check out Lifehack’s free Simple Cardio Home Workout Plan.

      4. Seek Help When Needed

      There are times when we could all use some help. Life can be stressful and overwhelming. It’s perfectly fine to seek some help from a mental health professional if it will help you get back to a healthy balance.If you find that you are angry all the time, it might be a good idea to go talk to an expert about learning to control intense emotions. They can give you some sound advice and ideas on how to get your anger to a more manageable and healthy level.

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      5. Practice Relaxation

      We all seem to lead incredibly busy lives, and that’s a good thing if we are loving the life we are living. That being said, it is very beneficial to our physical and mental well-being to take time out for relaxation.

      That can mean spending time doing things that help us calm down and relax, like being around people we enjoy, practicing deep breathing or listening to music. It could be making time for things that help bring us balance like a healthy diet and physical activity.

      Many people incorporate techniques such as yoga and meditation to calm their minds and release tension when learning how to deal with anger. Whatever your choice is, ensure you take time out to relax when warning signs of anger start to bubble up.

      6. Laugh

      Incorporating humor and laughter on a regular basis will help keep anger in check and help you get over a bad mood and feelings of anger more quickly. This isn’t part of formal anger management techniques, but you’ll be surprised by how well it works. Remember, life is a journey that’s meant to be enjoyed fully along the way through healthy emotion. Make sure you take time to laugh and have fun.Surround yourself with people that like to laugh and enjoy life. Don’t work at a job that just causes you stress, which can lead to anger. Work at something you enjoy doing.

      7. Be Grateful

      It’s easy to focus on the bad in life and the things that cause us negative emotions. It’s vitally important to remind ourselves of all the wonderful things in life that bring us positive emotions, things that we easily forget because we get caught up in the whirlwind of day to day life.

      Take time out each day to remind yourself of a few things you are grateful for in order to help you learn how to release anger and invite in more positive feelings.

      Final Thoughts

      Life can be overwhelming at times. We seem to have constant pressure to achieve more and to always be on the go. People we are around and situations we are in can cause stress, anger, and negative emotions. At times, it can seem to be too much, and we get angry and our emotions start to get out of control.

      During these times, keep in mind that life is an incredible journey, full of wonder and things that bring you joy. When you find yourself angry more often than is healthy, take time out to remember the good things in life—the things that we seem to forget yet bring us so much positive energy and emotions.

      Use some of the tips included here to help with how to deal with anger and better control your emotions.

      More Resources on Anger Management

      Featured photo credit: Andre Hunter via unsplash.com

      Reference

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