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New Tools for a New Year: Communication

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New Tools for a New Year: Communication

    Communication is an essential part of being productive in work and life. We talk about communication quite a bit here at Lifehack and think that you should be ready to communicate effectively and efficiently in the upcoming year. Here are a few new tools that you may need to add to your arsenal in 2012.

    Skype

    Skype isn’t a “new” tool by any means, but if you still aren’t using Skype to get things done during your workday as well as communicating with friends and family, we highly recommend installing it, getting a decent webcam, and using it in 2012. Most of my communication online is done through Skype by IM-ing, voice, or even video. It allows me to quickly have a conversation with someone or be able to see someone across the country in a matter of seconds.

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    Something that people don’t realize is that talking over Skype is a highly effective way to communicate complicated ideas or to make sure that your message isn’t taken the wrong way. Text messaging and IM is great for sending concrete information or just chatting, but if you want to get serious about your message, talking to someone voice-to-voice or face-to-face can’t be beat.

    What else is awesome about Skype is that it can be used on any Android or iOS device. That means if you have a nice 3G or WiFi connection you can communicate with another Skype user from anywhere for free.

    Twitter

    In the last couple of years Twitter has increased in popularity so much that it’s hard to find any “brand” or celebrity that doesn’t have an account or doesn’t want you to use some hashtag. But, just because Twitter has changed from it’s original incantation, to allow users to send 140 character messages to a group of followers, doesn’t mean that you can’t use it for that.

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    Twitter is great for sending one off messages to friends and colleagues as well as fostering a “community” feel with “at-replies.” Lately, I’ve heard it refered to as a type of digital “water-cooler.” It is a little hard to reduce the noise of Twitter as well as keep track of conversations in an ordered fashion, but for back and forth conversations it does pretty well. One of the best ways to communicate with Twitter is by direct message. It’s fast, simple, and private. Mike and I both use it quite a bit to get stuff done here at Lifehack.

    I’ve found to get the best use out of Twitter you need to use a seperate client to do it. Some of the best are:

    This allows you the control you want without the annoyingness of Twitter forcing things on you like recommendations of people you should follow or the inevitable inclusion of sponsored tweets and hashtags.

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    Path

    I guess Path is more of a social networking type of application than a communication one, but it just feels a little different (and beautiful, to boot). Path is an app that allows you to follow and be followed by only 150 people (based on Professor Robin Dunbar’s research regarding the number of trusted relationships somone can maintain) making it more of an intimate type of sharing and communication application. With Path you can share your location, thoughts, what you are listening to, images and video, when you are asleep and when you awake.

    I consider Path a communication app because as long as I update things that I am doing, places that I am going and my friends see it, they don’t really need to ask, “hey, where are you at?” You can let them know through Path. It may sound a little cold and inhuman to reduce some of this type of conversation in our lives, especially with our friends, but it really could end up saving a bunch of time for you, your co-workers, and friends.

    The only serious downfall that I see about Path right now is that there is no user interface for being able to export your data. You can contact Path via the their support site, but to do this everyday or week (depending what you deem as acceptable for a backup schedule) will get annoying for you and them.

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    Email Tools

    We can’t recommend email as a great communication tool for the new year, but what we can recommend are a few services that keep you out of the mound of email that you probably receive on a daily (or hourly) basis.

    One of our favorites that we took a look at a few months ago is AwayFind which allows you to filter all of your incoming email and create alerts for the ones that you deem important. AwayFind’s interface is awesome and you can come up with some pretty unique rules for qualifying email. You can be notified via SMS, IM, or even the dedicated iPhone or Android app.

    If you are a Gmail user, another tool you may want to check out is Boomerang for Gmail. Boomerang is an addon for Gmail that allows you send email at a later time or set up reminders of emails that need replied to by a certain time and aren’t. It’s another great way to keep up with your email while keeping you out of your inbox as much as possible.

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    Boomerang’s creators, Baydin Inc., also offer Boomerang as a plugin for Outlook as well as The Email Game, which challenges you to deal with as much of your overflowing inbox as you can in 15 minutes or less.

    Conclusion

    Communicating effectively is vital for being productive so it is important that you find the best tools to enable you to keep in touch while keeping you sane. Hopefully, with the use of these tools this new year you can get more done both efficiently and effectively while communicating with co-workers, friends, and family.

    More by this author

    CM Smith

    A technologist and writer who shares advice on personal productivity, creativity and how to use technology to get things done.

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    Last Updated on November 18, 2021

    10 Proven Ways to Judge a Person’s Character

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    10 Proven Ways to Judge a Person’s Character

    We all fall into the trap of judging a person’s character by their appearance. How wrong we are! All too often, the real character of the person only appears when some negative event hits them or you. Then you may see a toxic person emerging from the ruins and it is often a shock.

    A truly frightening example is revealed in the book by O’Toole in Bowman called Dangerous Instincts: How Gut Instincts Betray Us. A perfectly respectable, charming, well dressed neighbor was found to have installed a torture chamber in his garage where he was systematically abusing kidnapped women. This is an extreme example, but it does show how we can be totally deceived by a person’s physical appearance, manners and behavior.

    So, what can you do? You want to be able to assess personal qualities when you come into contact with colleagues, fresh acquaintances and new friends who might even become lifelong partners. You want to know if they are:

    • honest
    • reliable
    • competent
    • kind and compassionate
    • capable of taking the blame
    • able to persevere
    • modest and humble
    • pacific and can control anger.

    The secret is to reserve judgment and take your time. Observe them in certain situations; look at how they react. Listen to them talking, joking, laughing, explaining, complaining, blaming, praising, ranting, and preaching. Only then will you be able to judge their character. This is not foolproof, but if you follow the 10 ways below, you have a pretty good chance of not ending up in an abusive relationship.

    1. Is anger a frequent occurrence?

    All too often, angry reactions which may seem to be excessive are a sign that there are underlying issues. Do not think that every person who just snaps and throws his/her weight around mentally and physically is just reacting normally. Everyone has an occasional angry outburst when driving or when things go pear-shaped.

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    But if this is almost a daily occurrence, then you need to discover why and maybe avoid that person. Too often, anger will escalate to violent and aggressive behavior. You do not want to be near someone who thinks violence can solve personal or global problems.

    2. Can you witness acts of kindness?

    How often do you see this person being kind and considerate? Do they give money to beggars, donate to charity, do voluntary work or in some simple way show that they are willing to share the planet with about 7 billion other people?

    I was shocked when a guest of mine never showed any kindness to the weak and disadvantaged people in our town. She was ostensibly a religious person, but I began to doubt the sincerity of her beliefs.

    “The best index to a person’s character is how he treats people who can’t do him any good, and how he treats people who can’t fight back.”

    Abigail Van Buren

    3. How does this person take the blame?

    Maybe you know that s/he is responsible for a screw-up in the office or even in not turning up on time for a date. Look at their reaction. If they start blaming other colleagues or the traffic, well, this is an indication that they are not willing to take responsibility for their mistakes.

    4. Don’t use Facebook as an indicator.

    You will be relieved to know that graphology (the study of that forgotten skill of handwriting) is no longer considered a reliable test of a person’s character. Neither is Facebook stalking, fortunately. A study showed that Facebook use of foul language, sexual innuendo and gossip were not reliable indicators of a candidate’s character or future performance in the workplace.

    5. Read their emails.

    Now a much better idea is to read the person’s emails. Studies show that the use of the following can indicate certain personality traits:

    • Too many exclamation points may reveal a sunny disposition
    • Frequent errors may indicate apathy
    • Use of smileys is the only way a person can smile at you
    • Use of the third person may reveal a certain formality
    • Too many question marks can show anger
    • Overuse of capital letters is regarded as shouting. They are a definite no-no in netiquette, yet a surprising number of  people still use them.

    6. Watch out for the show offs.

    Listen to people as they talk. How often do they mention their achievements, promotions, awards and successes? If this happens a lot, it is a sure indication that this person has an over-inflated view of his/her achievements. They are unlikely to be modest or show humility. What a pity!  Another person to avoid.

    7. Look for evidence of perseverance.

    A powerful indicator of grit and tenacity is when a person persists and never gives up when they really want to achieve a life goal. Look for evidence of them keeping going in spite of enormous difficulties.

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    Great achievements by scientists and inventors all bear the hallmark of perseverance. We only have to think of Einstein, Edison (who failed thousands of times) and Nelson Mandela to get inspiration. The US Department of Education is in no doubt about how grit, tenacity and perseverance will be key success factors for youth in the 21st century.

    8. Their empathy score is high.

    Listen to how they talk about the less fortunate members of our society such as the poor, immigrants and the disabled. Do you notice that they talk in a compassionate way about these people? The fact that they even mention them is a strong indicator of empathy.

    People with zero empathy will never talk about the disadvantaged. They will rarely ask you a question about a difficult time or relationship. They will usually steer the conversation back to themselves. These people have zero empathy and in extreme cases, they are psychopaths who never show any feelings towards their victims.

    9. Learn how to be socially interactive.

    We are social animals and this is what makes us so uniquely human. If a person is isolated or a loner, this may be a negative indicator of their character. You want to meet a person who knows about trust, honesty and loyalty. The only way to practice these great qualities is to actually interact socially. The great advantage is that you can share problems and celebrate success and joy together.

    “One can acquire everything in solitude, except character.”

    Stendhal

     10. Avoid toxic people.

    These people are trying to control others and often are failing to come to terms with their own failures. Typical behavior and conversations may concern:

    • Envy or jealousy
    • Criticism of partners, colleagues and friends
    • Complaining about their own lack of success
    • Blaming others for their own bad luck or failure
    • Obsession with themselves and their problems

    Listen to these people talk and you will quickly discover that you need to avoid them at all costs because their negativity will drag you down. In addition, as much as you would like to help them, you are not qualified to do so.

    Now, having looked at some of the best ways to judge a person, what about yourself? How do others see you? Why not take Dr. Phil’s quiz and find out. Can you bear it?

    Featured photo credit: Jacek Dylag via unsplash.com

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