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Make Voicemail a Production

Make Voicemail a Production

This is the first in a series I’ll be posting. The goal: equip you to be a superhero.

You probably don’t think of it this way, but voicemail is a production. It’s a little radio show. It’s meant to convey information, and you must keep the audience (of one) in mind. Here are some thoughts on hacking voicemail into something useful that will improve the effectiveness of your messages.

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Jot it Down First– It sounds stupid to write notes for a voicemail, but how many times have you heard a whole lot of “um” and “uhhh” and filler words while listening to voicemail. Jot down your points, and put your most important points first. And do a precis- Before you go in deep, give the main topic(s) you’ll cover as a quick bullet. THEN, you can go in.

Start With Identification– First, identify who you’ve called. “Hi, Rich. This is Chris Brogan.” Why? Because it tells the person you called that you know WHO you called. It also gives them time to get a pen, to calibrate. Second, give YOUR name clearly, and if the person doesn’t know you very well, give them your phone number slowly for callback. Right off the bat. Why? Because some people don’t listen to the whole message (I rarely do, especially if it lingers).

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Be a Journalist and Lead StrongLike I said about the precis, give your lead bullet point(s) first. “Hi, Rich. This is Chris Brogan. I’m calling to talk about the Videoblogging strategy for our team. Frankly, we need to change out the talent.” That’s a strong lead. It says what I’m calling for, and what action I want to take. THEN, I can give the supporting info. If your message is simpler, like setting up a meeting, perfect. Be brief. “Hi, Rich. This is Chris Brogan. Call me back at 631.612.8945. I’m making sure we’re good for 1PM on Tuesday for our conference call. I’ll be calling you.”

Finish Strong– When you close your voicemail, end with a “call to action.” Unless your voicemail is just a report on something (“Wow, Rich. That meeting stunk. Natalie wanted all our numbers, and we had nothing!”), end with whatever action you need next. And try for something more than “call me back.” If you can, make it something the person can do. “Rich, could you give me your best guess on one or two replacements for Kari. We need an on-screen talent that really drives the team relationship. Call me before Thursday, and we’ll get that on the agenda.”

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Your Take– What are the tips I missed? Help me tidy up this post and make it useful to your fellow lifehack readers. And if you want, leave me a voicemail about it.

Chris Brogan is co-Founder of PodCamp (next one’s in Stockholm in June), and he blogs at [chrisbrogan.com]. If you use Twitter, add him.

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Last Updated on August 12, 2019

13 Things Mentally Strong People Don’t Do

13 Things Mentally Strong People Don’t Do

Mentally strong people have healthy habits. They manage their emotions, thoughts, and behaviors in ways that set them up for success in life.

Take a look at these 13 things that mentally strong people don’t do so that you too can become mentally stronger.

1. They Don’t Waste Time Feeling Sorry for Themselves

Mentally strong people don’t sit around feeling sorry about their circumstances or how others have treated them. Instead, they take responsibility for their role in life and understand that life isn’t always easy or fair.

2. They Don’t Give Away Their Power

They don’t allow others to control them, and they don’t give someone else power over them. They don’t say things like, “My boss makes me feel bad,” because they understand that they are in control over their own emotions and they have a choice in how they respond.

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3. They Don’t Shy Away from Change

Mentally strong people don’t try to avoid change. Instead, they welcome positive change and are willing to be flexible. They understand that change is inevitable and believe in their abilities to adapt.

4. They Don’t Waste Energy on Things They Can’t Control

You won’t hear a mentally strong person complaining over lost luggage or traffic jams. Instead, they focus on what they can control in their lives. They recognize that sometimes, the only thing they can control is their attitude.

5. They Don’t Worry About Pleasing Everyone

Mentally strong people recognize that they don’t need to please everyone all the time. They’re not afraid to say no or speak up when necessary. They strive to be kind and fair, but can handle other people being upset if they didn’t make them happy.

6. They Don’t Fear Taking Calculated Risks

They don’t take reckless or foolish risks, but don’t mind taking calculated risks. Mentally strong people spend time weighing the risks and benefits before making a big decision, and they’re fully informed of the potential downsides before they take action.

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7. They Don’t Dwell on the Past

Mentally strong people don’t waste time dwelling on the past and wishing things could be different. They acknowledge their past and can say what they’ve learned from it.

However, they don’t constantly relive bad experiences or fantasize about the glory days. Instead, they live for the present and plan for the future.

8. They Don’t Make the Same Mistakes Over and Over

Mentally strong people accept responsibility for their behavior and learn from their past mistakes. As a result, they don’t keep repeating those mistakes over and over. Instead, they move on and make better decisions in the future.

9. They Don’t Resent Other People’s Success

Mentally strong people can appreciate and celebrate other people’s success in life. They don’t grow jealous or feel cheated when others surpass them. Instead, they recognize that success comes with hard work, and they are willing to work hard for their own chance at success.

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10. They Don’t Give Up After the First Failure

Mentally strong people don’t view failure as a reason to give up. Instead, they use failure as an opportunity to grow and improve. They are willing to keep trying until they get it right.

11. They Don’t Fear Alone Time

Mentally strong people can tolerate being alone and they don’t fear silence. They aren’t afraid to be alone with their thoughts and they can use downtime to be productive.

They enjoy their own company and aren’t dependent on others for companionship and entertainment all the time but instead can be happy alone.

12. They Don’t Feel the World Owes Them Anything

Mentally strong people don’t feel entitled to things in life. They weren’t born with a mentality that others would take care of them or that the world must give them something. Instead, they look for opportunities based on their own merits.

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13. They Don’t Expect Immediate Results

Whether they are working on improving their health or getting a new business off the ground, mentally strong people don’t expect immediate results. Instead, they apply their skills and time to the best of their ability and understand that real change takes time.

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Featured photo credit: Candice Picard via unsplash.com

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