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How to Make Sure that Your Conversations Communicate Successfully

How to Make Sure that Your Conversations Communicate Successfully

People sure love to talk, but what they don’t love so much is to converse; to dialog; to actually communicate. Folks are mesmerized by the sound of their own voices, and they like to interrupt and talk over each other. If they are polite, they may merely wait for their turn to talk, but talking becomes the only objective.

What about you? Are your dialogues merely parallel monologues?

Granted, it takes two to tango: if your fellow conversationalist is solely interested in telling things to you or saying things at you, you may have your work cut out for you to have an actual conversation. How can you make it happen?

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communicate successfully

    The Power of Questions

    Questions are powerful because they can be used to guide a conversation. When you ask someone a question, it initiates two beneficial things: first, it signals to them that you want to hear what they have to say, and second, it reminds you that you have to actually listen. After all, you’re the one who asked.

    For questions to create true dialog, you have to have your intent in the right place. If you really don’t care what their answer is, the question will be neutered: if you are busy thinking about what you will say next (even if it is to formulate another question) instead of caring about their response, the power is sapped away. It’s when you honestly have the objective of understanding their viewpoint and position that you open the door to actual interaction.

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    I Tried Listening Once, but It Was Hard

    Listening without preconditions is a habit that is not instinctual—It must be formed. If you are only listening so as to refute their statements or to redirect the flow, you miss out on a powerful part of conversation.

    Like many worthwhile habits, listening might be hard at the beginning. You will likely have to exercise some self-control, and you might have to remind yourself of your objective to interact. Like anything else, however, if you just commit to some consistency in listening, it will become easier and easier until it is natural for you.

    Hey, I’m the Only One Listening Around Here!

    Having honed your listening skills, you have passed the first hurdle of successful communication and people will no doubt enjoy talking to you more. Everyone loves to be heard, but you are still seeking that elusive two-way conversation where you not only hear but are heard as well. How do you get the other party to listen? People are quite enamored with their self-interest, so if you want someone to do something, make it in their best interest to do it. In this instance, you want them to reciprocate and listen to you, so how do you make it worth their while?

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    Let’s start by considering what doesn’t work. It doesn’t work to try to tell them what their interests are or, worse yet, should be. Back when you were asking questions and listening to their answers (remember that part?), you had the opportunity to uncover what they considered to be valuable. This is no time to make judgments about their choices—just hear what is shared, and build on that. Think about it: don’t you want to hear about things that interest you, support your beliefs, or offer potential benefits? We humans are all the same in this regard—acknowledge their desires, and they will follow you where you lead.

    Start by building on that which is familiar and desirable to them. Next, introduce something new and interesting; something that takes them to a new and better place, but keep in mind that “better” has to be better in their eyes, not just yours.

    Bit by Bit, Bite by Bite

    The process of listening and being heard cycles over and over again in successful conversations; it layers and builds. Don’t try to take on too much in one cycle or demand too much of the other person when you want your “turn”, as an ongoing exchange is the easiest path. You’ll soon find yourself engaged in listening, and enticing them to listen. Information is being exchanged and viewpoints are being expanded: you’re communicating!

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    Once you start having actual conversations you will wonder why you ever settled for just talking at people rather than with them. You will find that others are moved and so are you; the richness of life deepens and a broader world expands before us. I’m glad we had this little chat. Aren’t you?

    Where have your conversations resulted in true communication? Tell us by commenting below.

    Featured photo credit:  Grooming Green Wing Macaw and Blue Gold Macaw Close Up via Shutterstock

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    Last Updated on July 8, 2020

    How to Say No When You Say Yes Too Often

    How to Say No When You Say Yes Too Often

    Do you say yes so often that you realize you aren’t really happy about this, wondering how to say no to people?

    For years, I was a serial people pleaser. Known as someone who would step up, I would gladly make time especially when it came to volunteering for certain causes. I proudly carried this role all through grade school, college, even through law school. For years, I thought saying “no” meant I would disappoint a good friend or someone I respected.

    But somewhere along the way, I noticed I wasn’t quite living my life. Instead, I seem to have created a schedule that was a strange combination of meeting the expectations of others, what I thought I should be doing, and some of what I actually wanted to do. The result? I had a packed schedule that left me overwhelmed and unfulfilled.

    It took a long while but I learned the art of saying no. Saying ‘no’ meant I no longer catered fully to everyone else’s needs and could make more room for what I really wanted to do. Instead of cramming too much in, I chose to pursue what really mattered. I started to manage my time more around my own needs and interests. When that happened, I became a lot happier. And guess what? I hardly disappointed anyone.

    The Importance of Saying No

    When you learn the art of saying ‘no,’ you begin to look at the world differently. Rather than seeing all of the things you could or should be doing (and aren’t doing), you start to look at how to say yes to what’s important.

    In other words, you aren’t just reacting to what life throws at you. You seek the opportunities that move you to where you want to be.

    Successful people aren’t afraid to say no. Oprah Winfrey considered one of the most successful women in the world confessed that it was much later in life when she learned how to say no. Even after she had become internationally famous, she felt she had to say yes to virtually everything. It was only when she realized that after years of struggling with saying no, I finally got to this question: “What do I want?”

    Being able to say no also helps you manage your time better.

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    Warren Buffett views no as essential to his success. He said,

    “The difference between successful people and really successful people is that really successful people say no to almost everything.”

    When I made ‘no’ a part of my toolbox, I drove more of my own success focusing on fewer things and doing them well.

    How We Are Pressured to Say Yes

    It’s no wonder a lot of us find it hard to say ‘no.’

    From an early age, we are conditioned to say ‘yes.’ We said yes probably hundreds of time in order to graduate from high school and then get into college. We said yes to find work. We said yes get a promotion. We said yes to find love and then yes again to stay in a relationship. We said yes to find and keep friends.

    We say yes because it feels better to help someone. We say yes because it can seem like the right thing to do. We say yes because we think that is key to success. And we say yes because the request might come from someone who is hard to resist like the boss.

    And that’s not all. The pressure to say yes doesn’t just come from others. We put a lot of pressure on ourselves. At work, we say yes because we compare ourselves to others who seem to be doing more than we are. Outside of work, we say yes because we feel guilty we aren’t doing enough to spend time with family or friends.

    The message no matter where we turn is nearly always, “You really could be doing more.” The result? When people ask us for our time, we are heavily conditioned to say yes.

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    How to Say No Without Feeling Guilty

    Deciding to add the word ‘no’ to your toolbox is no small thing. Perhaps you already say ‘no’ but not as much as you would like. Maybe you have an instinct that if you were to learn the art of ‘no’ that you could finally create more time for things you care about. But let’s be honest, using the word ‘no’ doesn’t come easily for many people.

    The 3 Rules of Thumbs for Saying No

    1. You Need to Get Out of Your Comfort Zone

    Let’s face it. It is hard to say no. Setting boundaries around your time especially you haven’t done it much in the past will feel awkward.

    2. You Are the Air Traffic Controller of Your Time

    Remember that you are the only one who understands the demands for your time. Think about it, who else knows about all of the demands on your time? No one. Only you are at the center of all of these requests. are the only one that understands what time you really have.

    3. Saying ‘No’ Means Saying ‘Yes’ to Something That Matters

    When we decide not to do something, it means we can say yes to something else. You have a unique opportunity to decide how you spend your precious time.

    6 Ways to Start Saying No

    Incorporating that little word ‘no’ into your life can be transformational. Turning some things down will mean you can open doors to what really matters. Here are some essential tips to learn the art of no:

    1. Check in With Your Obligation Meter

    One of the biggest challenges to saying ‘no’ is a feeling of obligation. Do you feel you have a responsibility to say yes and worry that saying no reflect poorly on you?

    Ask yourself whether you truly have the duty to say yes. Check your assumptions or beliefs about whether you carry the responsibility to say yes. Turn it around and instead ask what duty you owe to yourself.

    2. Resist the Fear of Missing out (FOMO)

    Do you have a fear of missing out (FOMO)? FOMO can follow us around in so many ways. At work, we volunteer our time because we fear we won’t move ahead. In our personal lives, we agree to join the crowd because FOMO even while we ourselves aren’t enjoying the fun.

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    Check in with yourself. Are you saying yes because of FOMO or because you really want to say yes? More often than not, running after fear doesn’t make us feel better.

    3. Check Your Assumptions About What It Means to Say ‘No’

    Do you dread the reaction you will get if you say no? Often, we say ‘yes’ because we worry about how others will respond or the consequences of saying no or because of the consequences. We may be afraid to disappoint others or think we will lose respect from others. We often forget how much we are disappointing ourselves along the way.

    Keep in mind that saying ‘no’ can be exactly what is needed to send the right message that you have limited time. In the tips below, you will see how to communicate your no in a gentle and loving way. You might disappoint someone initially but drawing a boundary can bring you the freedom you need so that you can give freely of yourself when you truly want to.

    4. When the Request Comes In, Sit on It

    Sometimes, when we are in the moment, we instinctively agree. The request might make sense at first. Or we typically have said yes to this request in the past.

    Give yourself a little time to reflect on whether you really have the time, or can do the task properly. You may decide the best option is to say ‘no.’ There is no harm in giving yourself the time to decide.

    5. Communicate Your ‘No’ with Transparency and Kindness

    When you are ready to tell someone no, communicate your decision clearly. The message can be open and honest to ensure the recipient that your reasons have to do with your limited time.

    Resist the temptation not to respond or communicate all. But do not feel obligated to provide a lengthy account about why you are saying no.

    A clear communication with a short explanation is all that is needed. I have found it useful to tell people that I have many demands and need to be careful with how I allocate my time. I will sometimes say I really appreciate that they came to me and for them to check in again if the opportunity arises another time.

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    6. Consider How to Use a Modified ‘No’

    If you are under pressure to say yes but want to say no, you may want to consider downgrading a “yes” to a “yes but…” giving you an opportunity to condition your agreement to what works best for you.

    Sometimes, the condition can be to do the task but not in the time frame that was originally requested. Or perhaps you can do part of what has been asked.

    Final Thoughts

    Beginning right now, you can change how you respond to requests for your time. When the request comes in, take yourself off autopilot where you might normally say yes.

    Use the request as a fresh request to draw a healthy boundary around your time. Pay particular attention to when you place certain demands on yourself. If you are the one placing the demand on yourself, try to evaluate the demand as if it were coming from somewhere else.

    Try it now. Say no to a friend who continues to take advantage of your goodwill. Or, draw the line with a workaholic colleague and tell them you will complete the project but not by working all weekend. Or, tell someone in your family you can’t loan them money again because they never paid you back the last time. You’ll find yourself much happier.

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    Featured photo credit: Chris Ainsworth via unsplash.com

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