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Limit Creativity, Get Innovation

Limit Creativity, Get Innovation

Go create something. I don’t care what, how much it cost, the purpose, or the form, but the result must be supremely innovative, worth every penny, and profoundly significant to the human race. Take your time.

The reasonable person finds this overwhelming. Creativity’s root is the tension filled conflict between the imagination and the physical: input and output, insight and achievement, learning and performing. Remove conflict and there is no need for creativity. Imagination v. reality – like a courtroom battle — negotiation leads to creative solutions. In onerous jargon laden corporate speak: look for the win/win.

I recollect just enough from algebra 101 to make my neuro-memories retrieve the brain pain of too many variables – x ,y, a, b, c – give me an integer – please – I don’t know what Vanna White sees in those vowels. The vagueness compelled me to walk clinging to the hallway walls attempting to reconcile formless reality as I struggled to see the patterns. Orientation needs form and the walls offer structure; something to support yet overcome.

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Authors note: Beware of those who are chronically structured: desks with paperclips stuck to magnets, micro-vacuum for computer keys, viral wipes for the phone, everything at right angles, nothing astray, and not a speck of dust. Move a chair and you’d better duck a piercing gaze set to stun. Uncomfortable with the randomness of imagination, it’s discarded for existential freeing formality. Think out of the box? No way, the walls to the box are too perfect. Besides that, It’s a padded box; very comfortable.

If you’re human, you’re creative – or at least potentially so – even if all you create is morning coffee with your special recipe of Folgers, Maxwell House and a little cinnamon. Do you really think the pleasure of life creation (a.k.a. orgasm) is a coincidence? I’m no spiritual guru, but if you want to know the meaning of life, creativity is the low hanging fruit. Like a non-linear river, it flows: imagination > passion > discovery > craft > innovation – input, output and over again.

The idea is that without conflict (constraint) there is little to challenge the creative spirit. It’s as though the river has no banks. It’s a life-sized puddle. Even unbridled creative freedom seeks structure like a paper clip to magnet. Add to the assignment: go create something, anything, but use oil paints, or play in 4/4 time, suddenly the puddle isn’t a puddle – it flows. The canvas size, instrument quality, budget, deadline, or whatever, all count as conflict, and conflict inspires process.

To borrow from personal experience, I was handed an assignment to take photographs in a Parisian garden of business people interacting. Anyone should consider an open assignment like this a blank canvas rolling in opportunity. Yet, I found my creative river was too wide, nearly a puddle; low flow. I adjusted by limiting the subject to two business people and my tools to a single camera lens. This is to say, I narrowed the channel to swell the creative tide.

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Childish artistic abandon is high in conflict: a freely imaginative and high discovery conflict that’s markedly limited in craftsmanship, insight, and intelligence but not in spirit or a fearless disregard for the impossible. In contrast, a highly skilled musician in mid career confronts with near limitless skills yet with bound passion. We learn to bridle creative passion because our bank account says, “don’t mess up” or our pride demands we out perform reputation. Aware of the impossible and fearing failure, well-healed creatives are drawn to comfort.

Creative comfort is like a professional athlete outrunning a three year old in high heels – it’s a skill mismatch owing to insecurity and laziness; Impressive and uninspiring at the same time. If creativity is your profession, failure isn’t an option at the day of delivery, yet avoiding the breakthrough borderline is to serve leftovers; tasty, but often not as good as the first time.

Dispense with the invisible nuance. Creativity is a mix of imagination, passion and craftsmanship. Like an algebraic equation, the variables aren’t equal but, nevertheless, are intimately related. For instance, high craftsmanship can carry passion and imagination on an enviable journey. Reaching new heights of world-class craftsmanship can be all-consuming, forfeiting passion and imagination. Time to reframe the conflict: perhaps a little more passion letting skill take care of itself.

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Mary Ann Mayer – Google VP – in an article for Business Week titled “Turning Limitations into Innovation” pointed out that “Creativity is often misunderstood. People often think of it in terms of artistic work — unbridled, unguided effort that leads to beautiful effect … They’re beautiful because creativity triumphed over the rules. … Creativity, in fact, thrives best when constrained.” She continues by stating, “it is from the interaction between constraint and the disregard for the impossible that unexpected insights, cleverness, and imagination are borne.”

Without doubt, “rules were meant to be broken” is an original utterance of an innovator. Artists don’t meticulously color inside the lines without existing beleaguered by craftsmanship. Constraints aren’t rules as much as they’re challenges to overcome. Don’t like the outcome? Break the rules or revise the constraints.

The proclivity to relax is often more powerful than the urge to innovate. Inspiration may involve breaking the rules and sending the imagination in a new direction. Inertial creativity is characterized by the comfort of least effort v. the pleasure of innovation. Introducing new constraints, thus spicing the conflict, tends to inspire innovation. Otherwise stated: get off your butt and try something outside your comfort zone – but first, redefine the zone.

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Artists sink into despair with a canvas too large and blank before passion smothering constraints have an effect. Creation is native to humanity; we’re born to it and because of it. Traversing the conflict of imagination and reality includes framing a canvas. An innovative solution is a dependant of the constraints, and realized in spite of the rules.

The author, Bruce DeBoer is a professional photographer and writer from North Carolina, USA. He can be reached through: http://www.DeboerWorks.com or http://www.PermissionToSuck.com

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Published on May 18, 2021

How To Improve Listening Skills For Effective Workplace Communication

How To Improve Listening Skills For Effective Workplace Communication

We have two ears and one mouth for a reason—effective communication is dependent on using them in proportion, and this involves having good listening skills.

The workplace of the 21st century may not look the same as it did before COVID-19 spread throughout the world like wildfire, but that doesn’t mean you can relax your standards at work. If anything, Zoom meetings, conference calls, and the continuous time spent behind a screen have created a higher level of expectations for meeting etiquette and communication. And this goes further than simply muting your microphone during a meeting.

Effective workplace communication has been a topic of discussion for decades, yet, it is rarely addressed or implemented due to a lack of awareness and personal ownership by all parties.

Effective communication isn’t just about speaking clearly or finding the appropriate choice of words. It starts with intentional listening and being present. Here’s how to improve your listening skills for effective workplace communication.

Listen to Understand, Not to Speak

There are stark differences between listening and hearing. Listening involves intention, focused effort, and concentration, whereas hearing simply involves low-level awareness that someone else is speaking. Listening is a voluntary activity that allows one to be present and in the moment while hearing is passive and effortless.[1]

Which one would you prefer your colleagues to implement during your company-wide presentation? It’s a no-brainer.

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Listening can be one of the most powerful tools in your communication arsenal because one must listen to understand the message being told to them. As a result of this deeper understanding, communication can be streamlined because there is a higher level of comprehension that will facilitate practical follow-up questions, conversations, and problem-solving. And just because you heard something doesn’t mean you actually understood it.

We take this for granted daily, but that doesn’t mean we can use that as an excuse.

Your brain is constantly scanning your environment for threats, opportunities, and situations to advance your ability to promote your survival. And yet, while we are long past the days of worrying about being eaten by wildlife, the neurocircuitry responsible for these mechanisms is still hard-wired into our psychology and neural processing.

A classic example of this is the formation of memories. Case in point: where were you on June 3rd, 2014? For most of you reading this article, your mind will go completely blank, which isn’t necessarily bad.

The brain is far too efficient to retain every detail about every event that happens in your life, mainly because many events that occur aren’t always that important. The brain doesn’t—and shouldn’t—care what you ate for lunch three weeks ago or what color shirt you wore golfing last month. But for those of you who remember where you were on June 3rd, 2014, this date probably holds some sort of significance to you. Maybe it was a birthday or an anniversary. Perhaps it was the day your child was born. It could have even been a day where you lost someone special in your life.

Regardless of the circumstance, the brain is highly stimulated through emotion and engagement, which is why memories are usually stored in these situations. When the brain’s emotional centers become activated, the brain is far more likely to remember an event.[2] And this is also true when intention and focus are applied to listening to a conversation.

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Utilizing these hard-wired primitive pathways of survival to optimize your communication in the workplace is a no-brainer—literally and figuratively.

Intentional focus and concentrated efforts will pay off in the long run because you will retain more information and have an easier time recalling it down the road, making you look like a superstar in front of your colleagues and co-workers. Time to kiss those note-taking days away!

Effective Communication Isn’t Always Through Words

While we typically associate communication with words and verbal affirmations, communication can come in all shapes and forms. In the Zoom meeting era we live in, it has become far more challenging to utilize and understand these other forms of language. And this is because they are typically easier to see when we are sitting face to face with the person we speak to.[3]

Body language can play a significant role in how our words and communication are interpreted, especially when there is a disconnection involved.[4] When someone tells you one thing, yet their body language screams something completely different, it’s challenging to let that go. Our brain immediately starts to search for more information and inevitably prompts us to follow up with questions that will provide greater clarity to the situation at hand. And in all reality, not saying something might be just as important as actually saying something.

These commonly overlooked non-verbal communication choices can provide a plethora of information about the intentions, emotions, and motivations. We do this unconsciously, and it happens with every confrontation, conversation, and interaction we engage in. The magic lies in the utilization and active interpretation of these signals to improve your listening skills and your communication skills.

Our brains were designed for interpreting our world, which is why we are so good at recognizing subtle nuances and underlying disconnect within our casual encounters. So, when we begin to notice conflicting messages between verbal and non-verbal communication, our brain takes us down a path of troubleshooting.

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Which messages are consistent with this theme over time? Which statements aren’t aligning with what they’re really trying to tell me? How should I interpret their words and body language?

Suppose we want to break things down even further. In that case, one must understand that body language is usually a subconscious event, meaning that we rarely think about our body language. This happens because our brain’s primary focus is to string together words and phrases for verbal communication, which usually requires a higher level of processing. This doesn’t mean that body language will always tell the truth, but it does provide clues to help us weigh information, which can be pretty beneficial in the long run.

Actively interpreting body language can provide you with an edge in your communication skills. It can also be used as a tool to connect with the individual you are speaking to. This process is deeply ingrained into our human fabric and utilizes similar methods babies use while learning new skills from their parents’ traits during the early years of development.

Mirroring a person’s posture or stance can create a subtle bond, facilitating a sense of feeling like one another. This process is triggered via the activation of specific brain regions through the stimulation of specialized neurons called mirror neurons.[5] These particular neurons become activated while watching an individual engage in an activity or task, facilitating learning, queuing, and understanding. They also allow the person watching an action to become more efficient at physically executing the action, creating changes in the brain, and altering the overall structure of the brain to enhance output for that chosen activity.

Listening with intention can make you understand your colleague, and when paired together with mirroring body language, you can make your colleague feel like you two are alike. This simple trick can facilitate a greater bond of understanding and communication within all aspects of the conversation.

Eliminate All Distractions, Once and for All

As Jim Rohn says, “What is easy to do is also easy not to do.” And this is an underlying principle that will carry through in all aspects of communication. Distractions are a surefire way to ensure a lack of understanding or interpretation of a conversation, which in turn, will create inefficiencies and a poor foundation for communication.

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This should come as no surprise, especially in this day in age where people are constantly distracted by social media, text messaging, and endlessly checking their emails. We’re stuck in a cultural norm that has hijacked our love for the addictive dopamine rush and altered our ability to truly focus our efforts on the task at hand. And these distractions aren’t just distractions for the time they’re being used. They use up coveted brainpower and central processes that secondarily delay our ability to get back on track.

Gloria Mark, a researcher at UC Irvine, discovered that it takes an average of 23 minutes and 15 seconds for our brains to reach their peak state of focus after an interruption.[6] Yes, you read that correctly—distractions are costly, error-prone, and yield little to no benefit outside of a bump to the ego when receiving a new like on your social media profile.

Meetings should implement a no-phone policy, video conference calls should be set on their own browser with no other tabs open, and all updates, notifications, and email prompt should be immediately turned off, if possible, to eliminate all distractions during a meeting.

These are just a few examples of how we can optimize our environment to facilitate the highest levels of communication within the workplace.

Actions Speak Louder Than Words

Effective communication in the workplace doesn’t have to be challenging, but it does have to be intentional. Knowledge can only take us so far, but once again, knowing something is very different than putting it into action.

Just like riding a bike, the more often you do it, the easier it becomes. Master communicators are phenomenal listeners, which allows them to be effective communicators in the workplace and in life. If you genuinely want to own your communication, you must implement this information today and learn how to improve your listening skills.

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Choose your words carefully, listen intently, and most of all, be present in the moment—because that’s what master communicators do, and you can do it, too!

More Tips Improving Listening Skills

Featured photo credit: Mailchimp via unsplash.com

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