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5 Ways to Improve Your Communication Skills

5 Ways to Improve Your Communication Skills

Communication is one of the most important skills we can ever learn. It leads everything that we do—whether we’re communicating at work to meet deadlines and achieve results, or communicating with friends, family and partners to build strong relationships. So many problems stem from poor communication and there’s no wonder why, really. We are not taught how to communicate properly at school; it’s something we have to ‘pick up’ from the people around us. Unfortunately, unless we are lucky enough to have stellar communicators in our close circle, we can often pick up bad habits. I’ve made it my business to learn a thing or two about communication, and I’ll share a few key things with you today. One of the most important, yet overlooked skills of communicating is this:

Be a Good Listener

That’s right—most people have no idea that listening is a necessary part of the communication process, but the reality is that  listening is an essential part of communication: not only does it help you to build rapport with other people, it ‘s also a way of demonstrating respect for others. When people feel respected, it’s very easy to build long, happy relationships. Think about how great it feels when someone is intently listening to you, and those times when they are completely enthralled with what you are saying. This makes you feel valued and does wonders to aid communication. People just want to be heard,so by listening intently you can build trust at the subconscious level. Look at it the other way around: we all know people who are really bad listeners. They love the sound of their own voices so much that you can’t get a word in edgewise, and when it’s finally your turn to talk, they aren’t really listening. In contrast, how does this make you feel? Frustrated, and of low value. By not listening to you, the other person is essentially telling you that you don’t have anything worth saying. One thing I do want to get straight here is that listening and shyness are not the same things. People often get good listening confused with shyness, as someone who listens more than they speak might be assumed to be shy or hesitant. What’s important is active listening: paying attention, and then demonstrating your understanding of a conversation by repeating key points in your responses. At the end of the day, people just want to feel like they are understood.

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So why are people such bad listeners?

One reason is that we think at a speed that’s much faster than we speak. Research has shown that we talk at between 120 and 150 words per minute, yet we think at the rate of 600 – 800 words per minute! What this means is that it’s easy to get distracted by our inner thoughts when people speak to us, because our minds work so much faster than our mouths! This does mean that instead of listening, we might be pondering other things like what to have for dinner that night or which route to take home. We need to be aware of when this is happening so we can re-focus on the present conversation—there’s nothing worse than noticing that someone is lost in their own thoughts when they should be listening to you. In case you were wondering, listening (unlike talking) is a skill that you can’t over-use. Imagine an example like this: “I have had it up to here with Bob! All he does is listen and listen and listen! He just never stops listening! I can’t take anymore of his listening, it’s driving me crazy!” Or perhaps this is the more likely scenario: “Bill never listens! He just loves the sound of his own voice. All he does is talk at me over and over again! I feel like he never listens to anything I say!” If you look at the super achievers of this world they are all composed listeners. You don’t see them talking over others or drifting off mid-conversation. This is because they understand the power of listening.

5 Ways to Improve Your Communication Skills

1. Never talk over people.

This demonstrates a real lack of respect. By talking over someone what you’re basically saying is “I don’t care what you’re saying—what I have to say is more important”.

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2. Don’t finish other people’s sentences. 

I used to do this a lot thinking I was helpfully finishing people’s sentences for them. Wrong. Research has shown by doing this you are dis-empowering the other person because you are taking control of the conversation, so bite your tongue!

3. Paraphrase.

If you want to show that you have really understood someone, then paraphrasing a great tool. All you do is repeat back to someone what they have just said, before you comment yourself. Here’s an example: “So Barney, what I’m hearing is that results are the number one objective for you right now and we need to find some fast solutions for you?”

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4. Listen actively.

Focus on active listening instead of passive listening. The difference is that active listening means you engage and respond to the other person based on what they have said, passive listening is simply the act of listening with no response.

5. Maintain eye contact.

By looking the other person in the eye, you are proving that you’re interested in what they’re saying. This also keeps you focused and less distracted.

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Featured photo credit:  Young brothers talking with tin can telephone on grunge background via Shutterstock

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Zoe B

A strategist, coach and blogger who shows people how to stop what isn't working for them in life and to start to plan the life they really want.

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Last Updated on September 12, 2019

12 Things You Should Remember When Feeling Lost in Life

12 Things You Should Remember When Feeling Lost in Life

Even the most charismatic people you know, whether in person or celebrities of some sort, experience days where they feel lost in life and isolated from everyone else.

While it’s good to know we aren’t alone in this feeling, the question still remains:

What should we do when we feel lost and lonely?

Here are 12 things to remember:

1. Recognize That It’s Okay!

The truth is, there are times you need to be alone. If you’ve always been accustomed to being in contact with people, this may prove difficult.

However, learning how to be alone and comfortable in your own skin will give you confidence and a sense of self reliance.

We cheat ourselves out of the opportunity to become self reliant when we look for constant companionship.

Learn how to embrace your me time: What Your Fear of Being Alone Is Really About and How to Get over It

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2. Use Your Lost and Loneliness as a Self-Directing Guide

You’ve most likely heard the expression: “You have to know where you’ve been to know where you’re going.”

Loneliness also serves as a life signal to indicate you’re in search of something. It’s when we’re in the midst of solitude that answers come from true soul searching.

Remember, there is more to life than what you’re feeling.

3. Realize Loneliness Helps You Face the Truth

Being in the constant company of others, although comforting sometimes, can often serve as a distraction when we need to face the reality of a situation.

Solitude cuts straight to the chase and forces you to deal with the problem at hand. See it as a blessing that can serve as a catalyst to set things right!

4. Be Aware That You Have More Control Than You Think

Typically, when we see ourselves as being lost or lonely, it gives us an excuse to view everything we come in contact with in a negative light. It lends itself to putting ourselves in the victim mode, when the truth of the matter is that you choose your attitude in every situation.

No one can force a feeling upon you! It is YOU who has the ultimate say as to how you choose to react.

5. Embrace the Freedom That the Feeling of Being Alone Can Offer

Instead of wallowing in self pity, which many are prone to do because of loneliness, try looking at your circumstance as a new-found freedom.

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Most people are in constant need of approval of their viewpoints. Try enjoying the fact that  you don’t need everyone you care about to support your decisions.

6. Acknowledge the Person You Are Now

Perhaps you feel a sense of loneliness and confusion because your life circumstances have taken you away from the persona that others know to be you.

Perhaps the new you differs radically from the old. Realize that life is about change and how we react to that change. It’s okay that you’re not who you used to be.

Take a look at this article and learn to accept your imperfect self: Accept Yourself (Flaws and All): 7 Benefits of Being Vulnerable

7. Keep Striving to Do Your Best

Often those who are feeling isolated and unto themselves will develop a defeatist attitude. They’ll do substandard work because their self esteem is low and they don’t care.

Never let this feeling take away your sense of worth! Do your best always and when you come through this dark time, others will admire how you stayed determined in spite of the obstacles you had to overcome.

And to live your best life, you must do this ONE thing: step out of your comfort zone.

8. Don’t Forget That Time Is Precious

When we’re lost in a sea of loneliness and depression, it’s all too easy to reflect on regrets of past life events. This does nothing but feed negativity and perpetuate the situation.

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Instead of falling prey to this common pitfall, put one foot in front of the other and acknowledge every positive step you take. By doing this, you can celebrate the struggles you overcome at the end of the day.

9. Remember, Things Happen for a Reason

Every circumstance we encounter in our life is designed to teach us and that lesson is in turn passed on to others.

Sometimes we’re fortunate enough to figure out the lesson to be learned, while other times, we simply need to have faith that if the lesson wasn’t meant directly for us to learn from, how we handled it was observed by someone who needed to learn.

Your solitude and feeling of lost, in this instance, although painful possibly, may be teaching someone else.

10. Journal During This Time

Record your thoughts when you’re at the height of loneliness and feeling lost. You’ll be amazed when you reflect back at how you viewed things at the time and how far you’ve come later.

This time (if recorded) can give you a keen insight into who you are and what makes you feel the way you feel.

11. Remember You Aren’t the First to Feel This Way

It’s quite common to feel as if we’re alone and no one else has ever felt this way before. We think this because at the time of our distress, we’re silently observing others around us who are seemingly fine in every way.

The truth is, we can’t possibly know the struggles of those around us unless they elect to share them. We ALL have known this pain!

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Try confiding in someone you trust and ask them how they deal with these feelings when they experienced it. You may be surprised at what you learn.

12. Ask for Help If the Problem Persists

The feeling of being lost and lonely is common to everyone, but typically it will last for a relatively short period of time.

Most people will confess to, at one time or another, being in a “funk.” But if the problem persists longer than you feel it should, don’t ignore it.

When your ability to reason and consider things rationally becomes impaired, do not poo poo the problem away and think it isn’t worthy of attention. Seek medical help.

Afraid to ask for help? Here’s how to change your outlook to aim high!

Final Thoughts

Loneliness and a sense of feeling lost can in many ways be extremely painful and difficult to deal with at best. However, these feelings can also serve as a catalyst for change in our lives if we acknowledge them and act.

Above anything, cherish your mental well being and don’t underestimate its worth. Seek professional guidance if you’re unable to distinguish between a sense of freedom for yourself and a sense of despair.

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Featured photo credit: Andrew Neel via unsplash.com

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