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How To Talk To Your IT Department

How To Talk To Your IT Department

If you’re not a programmer yourself, or work in an office where you deal with an IT department, there are a few things to keep in mind when getting help from these guys.

Don’t Demand Anything – Unless Fred reports directly to you, you’re not going to get anywhere if you crash into his Star-Wars-laden cubicle with guns drawn. The second you start getting pushy with old Fred, the second he’ll “suddenly realize” that your problem is going to take 2-3 days to resolve. So, in short, be nice to Fred and let him steer the conversation. After all, he knows how the system works and you need his help – if anything, bring an extra Mountain Dew along with you to help grease the wheels.

Don’t Expect to be Coddled – Fred probably isn’t going to hold your hand. He’ll either fix the problem for you or give you some possible fixes that you should try out first. If he goes for the latter, your best bet here is to write it down. There’s nothing that will annoy him more than you coming back 2 minutes later asking “What was I supposed to click again?”. If it’s a multi-step solution, jotting it down will further ensure you execute it correct (and you’re likely to impress Fred in the process). If you can’t follow instructions, expect resolution of your problem to come much slower than if you had. That actually segues nicely into the final point.

They Like it when You Listen – Fred isn’t a magician. In fact, a good programmer is one of the most logical, analytical people you’re likely to come across outside of NASA. So, while many of the details of his work may be Greek to you, his solution (and likely his explanation) are probably pretty logical.

How To Talk To A Programmer – [CrankingWidgets]

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Craig Childs

Craig is an editor and web developer who writes about happiness and motivation at Lifehack

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Last Updated on January 21, 2020

How to Motivate People Around You and Inspire Them

How to Motivate People Around You and Inspire Them

If I was a super hero I’d want my super power to be the ability to motivate everyone around me. Think of how many problems you could solve just by being able to motivate people towards their goals. You wouldn’t be frustrated by lazy co-workers. You wouldn’t be mad at your partner for wasting the weekend in front of the TV. Also, the more people around you are motivated toward their dreams, the more you can capitalize off their successes.

Being able to motivate people is key to your success at work, at home, and in the future because no one can achieve anything alone. We all need the help of others.

So, how to motivate people? Here are 7 ways to motivate others even you can do.

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1. Listen

Most people start out trying to motivate someone by giving them a lengthy speech, but this rarely works because motivation has to start inside others. The best way to motivate others is to start by listening to what they want to do. Find out what the person’s goals and dreams are. If it’s something you want to encourage, then continue through these steps.

2. Ask Open-Ended Questions

Open-ended questions are the best way to figure out what someone’s dreams are. If you can’t think of anything to ask, start with, “What have you always wanted to do?”

“Why do you want to do that?”

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“What makes you so excited about it?”

“How long has that been your dream?”

You need this information the help you with the following steps.

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3. Encourage

This is the most important step, because starting a dream is scary. People are so scared they will fail or look stupid, many never try to reach their goals, so this is where you come in. You must encourage them. Say things like, “I think you will be great at that.” Better yet, say, “I think your skills in X will help you succeed.” For example if you have a friend who wants to own a pet store, say, “You are so great with animals, I think you will be excellent at running a pet store.”

4. Ask About What the First Step Will Be

After you’ve encouraged them, find how they will start. If they don’t know, you can make suggestions, but it’s better to let the person figure out the first step themselves so they can be committed to the process.

5. Dream

This is the most fun step, because you can dream about success. Say things like, “Wouldn’t it be cool if your business took off, and you didn’t have to work at that job you hate?” By allowing others to dream, you solidify the motivation in place and connect their dreams to a future reality.

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6. Ask How You Can Help

Most of the time, others won’t need anything from you, but it’s always good to offer. Just letting the person know you’re there will help motivate them to start. And, who knows, maybe your skills can help.

7. Follow Up

Periodically, over the course of the next year, ask them how their goal is going. This way you can find out what progress has been made. You may need to do the seven steps again, or they may need motivation in another area of their life.

Final Thoughts

By following these seven steps, you’ll be able to encourage the people around you to achieve their dreams and goals. In return, you’ll be more passionate about getting to your goals, you’ll be surrounded by successful people, and others will want to help you reach your dreams …

Oh, and you’ll become a motivational super hero. Time to get a cape!

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Featured photo credit: Thought Catalog via unsplash.com

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