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How To Take Criticism Like Donald Trump

How To Take Criticism Like Donald Trump

Donald Trump & Melania (Courtesy of Boss Tweed via flickr)

    Donald Trump & Melania (Courtesy of Boss Tweed via flickr)

    I’ve noticed lately that people aren’t very good at handling criticism, even when they’ve asked for it.

    Our natural tendency when given advice or criticism is to become defensive and upset. We try to convince the person they’re wrong (or at least to see it from our perspective) which, ironically, has the exact opposite of the intended effect.

    Know what the single most effective way is to disarm criticism?  Agree with it.

    You can imagine some common situations where this might come up…

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    • You’re making a presentation at work and afterward someone asks a “hostile” question which challenges you in front of everyone.
    • You’re selling your car and a potential buyer comments that the color or condition is really not to their liking.
    • A friend/mentor/family member tries to offer you some honest feedback which you feel is totally unwarranted.

    Most people will react to all of these in a similar way: a defensive and reactive position.  You can immediately see it in their eyes: it is an emotional response and they get upset.

    • “Actually I made the chart that way on purpose.  I included the extra data because it’s important to the overall message and the other people I showed it to didn’t think it detracted from the presentation at all.”
    • “Really, you don’t like the color?  That’s strange because I get compliments on it all the time.  It’s hard to find this color actually, it’s a rare commodity.”
    • “What do you mean I’m not focused?  I work really hard.  I mean just because I’m doing those two things doesn’t mean I can’t put all my effort into it!”

    In each of these cases, have you convinced the person of your point of view?  Most likely the answer is no.  In fact, you have further reinforced their original belief in their own mind.  If you could spell out the internal dialog going on in their heads it would be something like this:

    • “Woa!  I guess I hit a nerve with that one.  SOMEBODY can’t take advice…not only does the chart suck but he/she is in denial about it, nice!”
    • “Great…you love the color idiot.  You’re not buying it, I am, and I’m losing interest by the second because you’re starting to annoy me.”
    • “Geez…I guess I won’t bring that up again.  It’s a shame because we’ve all know this about John for years…it’s obvious to all of us but we just can’t seem to get it through to him.  Maybe if a few more of us mention it.”

    There is an important rule behind all of this that I’d like you to remember:

    The more defensive you become, the more likely that the person criticizing you is actually right!

    Really…think about it for a moment.  What if someone came up to you and said “Your name is Bubba Gump”.  Would this upset you?  Since your name is obviously NOT Bubba Gump, this is a ridiculous accusation and the chances of this getting an emotional response out of you are slim.

    But what if someone came up to you and said “You smell bad”.  Well, it’s still pretty ridiculous but you know what, we all do smell bad at times, and hey…there may be a little bit of truth to that.  You might start to get a little bit defensive: “What?  I don’t smell bad, what are you talking about?”

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    Now if we look at a statement that is even farther along the spectrum: “You are actually the most selfish person that I know.  All of your friends talk about you behind your back and say how selfish you are.  If you dropped dead tomorrow no one would care.”  Now THAT is likely to get an emotional response!  Why?  Because there is some truth to it.  We all are a little selfish sometimes and think about ourselves probably more than we should.  And, even though its unpleasant to think about, if we did drop dead tomorrow a lot of people wouldn’t care!  Damnit, they’re right and that pisses me off!  (An emotional response.)

    Since I’ve learned this, it has played out to be true in my own life.  Whenever someone makes a comment that really gets to me, I’ll end up finding out (usually much later) that they were actually mostly right.  Think back to an example in your own life when a comment really got to you personally.  Did it end up being true?

    How To Diffuse Any Criticism

    Hopefully that gives you a little insight into criticism and when you should take it seriously.  Now lets focus on how to diffuse criticism that you don’t want.

    At the beginning I said that the secret to diffusing criticism is to agree with it.  I can hear you asking, “but Brian, what if the criticism really is wrong??  I can’t just agree with it!”

    True, but you can do what I call “tacitly agreeing” or “indirect agreement”.  You do this by saying something like “thats a good point, thanks for that” or “you know you’re right, there might be some truth to that, I’ll have to consider it”.

    Have you really agreed to anything?  No.  But you have taken the wind out of their sails.

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    Imagine for a moment someone giving a speech in front of a huge audience.  The speaker finishes and Q&A begins where the audience can ask questions.  The first question comes from a very hostile listener who clearly disagrees with everything that has been said.  He or she begins their rant (disguised as a question), very eager to have the stage for a moment, and begins to insult and criticize every notion that the speaker has brought up.  The rest of the audience is silently thinking to themselves “wow this is really uncomfortable, this guy is really going at it”.  Finally, the speaker has a chance to respond.

    There are really two ways he could respond, and I want you to think about what each response communicates to the audience.  The “subtext”, if you will.

    The first response he could give would be to fight back against the questioner with as much force as was used against him.  He could get upset and use words like “obviously, you don’t understand the very basic premise of this concept if you’re going to say that, what a ridiculous thing to say”.  The audience would see his emotional response and think “wow that really got to him, he lost his composure”.  In the back of their minds they’ll also be thinking “you know if he got that upset by it, maybe the guy was at least partially right, now I’m not sure”.

    The second response he could give would be to diffuse the criticism with tacit agreement.  “You know [slight laugh], that’s a great point thank you for bringing that up.  I’ll take that under consideration.  Ok…next question over here…”  In other words: treat it as if the guy had just said “Your name is Bubba Gump!”  It’s not even worth answering.  It’s as if a child had said it.  The audience’s perception is now the complete opposite: “wow that was really embarrassing for the guy who just asked that ridiculous question, he looked like a total idiot”.

    Getting emotionally upset gives your power away to the criticizer.

    Watch The Master Of This At Work: Donald Trump

    Whether you love him or hate, the next time you see Donald Trump on some news show, watch a master of diffusing criticism at work.  One of the other guests will usually rail into him, calling him all sorts of bad things and accusing him of publicity stunts, business failures, and misogyny.  What is Trump’s response?  He will usually tacitly agree and change the subject, the whole time as cool as a cucumber.  You’ll never see him get upset.

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    Someone could say “Mr. Trump is quite possibly one of the most dishonest people that I’ve seen in recent memory, he routinely exaggerates his business dealings, and I know personally a number of people who will never deal with him again.”

    The host will then turn it back over to Trump, and ask for his response.  “That’s right Larry, I mean this is an exciting time for the New York real estate market, and it’s great to see so many new people getting involved, there is going to be a small fortune made over the next few years by smart investors.”

    The accuser is thinking “wait, what just happened?  I called him a liar and he is talking about real estate sounding so happy.  He made me look like a whiny little kid.  Now I’m upset!”  Meanwhile, the audience has all but forgotten and is focused on something else.

    When taking criticism…

    • Tacitly agree and don’t get upset (this is how you lose your power)
    • Remember that the more upset you get, the more likely they were right
    • Don’t argue back, you’re not convincing people of anything
    • Finally, accept (and actively seek out) criticism from friends and mentors with an open mind.  You’ll find out things about yourself that everyone else has known for years but was too afraid to tell you.

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    Last Updated on March 25, 2020

    How to Crush Your Lack of Motivation and Always Stay Motivated

    How to Crush Your Lack of Motivation and Always Stay Motivated

    How many times have you not achieved your goals and let yourself down due to your lack of motivation? When you’re not wallowing in sadness and self-pity, you are too busy procrastinating till you can’t anymore and before you know it, you are part of vicious cycle of anxiety and stress.

    Whether it’s losing weight or bringing your business to fruition – motivation is essential for growth and success in every sphere of our lives.

    That said, it is not easy staying motivated. In order to constantly stay motivated, you need to take ownership of your life and consciously make efforts in that direction.

    Well, it’s never too late to take matters in your hands and change the course of your life. Here are 11 effective ways to crush your lack of motivation and always stay motivated:

    1. Write Your Goals

    The power of writing goals down has always been underestimated. Why write when you can remember, right? Wrong.

    Our thoughts are all over the place and the first step to achieve your goals is to organize your thoughts. So, write your goals down, however big or small they might be. Make them as specific as possible and assign deadlines to each of them.

    As you write them down and revisit them regularly, they get further drilled in your head, taking you closer to your goals. Doing this small exercise helps you to remain focused, motivated and lets you track your progress with ease.

    Start today – take to your laptop or a diary and get down to writing what you wish to achieve in life.

    2. Beat Procrastination

    Your lack of motivation and procrastination go hand in hand. Every time you procrastinate, your motivation levels take a greater hit. The only way to bring an end to this loop is to stop procrastinating.

    Next time you find yourself putting off something for ‘later’, stop and assess the reasons behind it. Get to the root of the cause and eliminate it in order to overcome this poor habit of procrastinating which is sabotaging your life and mental health.

    Take a look at this guide and learn how to beat procrastination:

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    What Is Procrastination (And the Complete Guide to Stop Procrastinating)

    When you finally overcome procrastination, you will realize the positive impact it has on your mood and motivation levels.

    3. Celebrate Small Wins

    In the quest to achieve the bigger goals in life, we often forget to celebrate the smaller wins along the way. An achievement is an achievement – be it big or small, it deserves to be acknowledged and celebrated.

    Finished a project on time? Reward yourself. Managed to run on the treadmill for a good one hour? Pat yourself on the back. Found time to meditate? Celebrate it.

    It is these small achievements that reinstate that we are on the right path and take us one step closer to the bigger goals.

    So, get into the habit of recognizing and appreciating small wins. You will be surprised to see how this practice helps you stay motivated.

    4. Practice Gratitude

    It’s easier to whine about what we don’t have rather than counting our blessings. Isn’t it?

    Making gratefulness a part of your life is a very important step to retain high motivational levels. It revitalizes our spirits and renews our enthusiasm for life.

    So, how do you practice gratitude? For starters, keep a gratitude journal to jot down what you are grateful for, express your gratitude to people you love and spread positivity wherever you go. If you need some inspiration to be thankful for, here it is:

    60 Things To Be Thankful For In Life

    By doing so, you begin to focus more on what you have rather than what you don’t and that is a great start to stay motivated.

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    5. Be Optimistic

    Life is not always hunky dory. There will be bad days when things aren’t going in your favor, when you feel lost and all you want to do is give up.

    At such times, instead of letting negativity take over your life, adopt an optimistic approach to life. Quit overthinking, ask the right questions and focus on finding solutions.

    Yes, there will be hurdles along the way but if you hang on to positive affirmations and hopes, the journey will be a lot smoother. So, with every passing day, sow the seeds of positivity and you are sure to build a positive environment around you.

    6. Don’t Dwell on the Past

    A lot of times, our lack of motivation stems from the habit of dwelling on the past. This gives rise to fear and regrets, preventing us from making progress in the present day.

    Dwelling on the past is nothing but a waste of time. Understand that the past is long gone, and you cannot do anything to change that.

    What you can do is make your present day worthwhile. Instead of looking back and having regrets, learn from your mistakes, forgive yourself and move on.

    So, the next time you find your mind wandering off to the past, be determined to change the way you think and consciously concentrate on living in the present. This guide can help you:

    10 Simple Steps To Let Go Of The Past

    7. Face your Fears

    You can never find motivation where there is fear. Identify the fear that is pulling you back and tackle it.

    If you don’t face your fear head on, you cannot expect to conquer it and renew your motivation.

    Ask yourself: What is stopping you? What are you scared of?

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    Once you accept your fear, you can work on an action plan and think of solutions to overcome it. This article will give you some effective tips on conquering your fears:

    How to Overcome Your Irrational Fears (That Stop You from Succeeding)

    Seek external help if required but don’t choose to turn a blind eye over your fears – it will only aggravate matters.

    8. Visualize your Success

    You must have heard the famous quote, ‘see it to believe it’. That is exactly what visualization is about.

    One of the most effective self-motivation techniques, visualizing the process to your desired outcome helps you move in a positive direction and achieve your goal.

    Close your eyes and focus all your energies on the minutest of details that will take you where you want to reach. Doing this exercise everyday inspires you to keep going and not lose hope. The vision of attaining success will drive you to do better while instilling belief and confidence.

    9. Find Inspiration

    Can’t seem to find inspiration inwards? Don’t panic. There are plenty of external sources to gain inspiration from.

    From motivational books and quotes to speeches, films and apps – it is a good idea to take help from motivational material to rekindle your spirits and regain your motivation.

    Everyone is wired differently. For instance, a self-help book might work for your friend, but it might do nothing to move you. So, find what inspires you and turn to it when you are in desperate need for motivation.

    Finding inspiration externally fills you with hope and sometimes that is all you need.

    10. Enjoy Downtime

    You are clearly exhausted with all the running you’re doing in life. So much, that you don’t even have time to stop and think what’s causing you so much unhappiness. All you know is that you are lacking motivation and everyday seems to have become a struggle.

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    Now, that’s certainly not how you should live the rest of your life.

    You need to schedule downtime for yourself, relax and give your mind and body some rest. Take a vacation, indulge in hobbies, meet some friends, put your hair down and stop with all the overthinking. It is important to do things that make you happy in order to think clearly and stay motivated.

    11. Meditate Regularly

    Meditation lets you take control of your mind. It improves focus and concentration while helping you relax.

    Whenever you have had a tough day or find your thoughts going places, the best way to calm yourself down is by closing your eyes and meditating. It helps you to remove all the unnecessary frills in life and keeps you on the right track.

    Include meditation in your daily schedule and you are sure to see an improvement in your productivity and motivation.

    The Bottom Line

    Practicing these simple exercises isn’t the tough part, what’s tough is religiously doing them every day.

    However, don’t expect to get rid of your lack of motivation overnight. There will still be days when you will be low on energy but by making these conscious efforts to stay motivated, you are sure to see a vast change in your perspective and your response to bad days.

    So, start today and be committed to making a positive change in your life.

    More Tips About Staying Motivated

    Featured photo credit: Sonnie Hiles via unsplash.com

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