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How to Improve Your Rapport Development

How to Improve Your Rapport Development
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    There are plenty of great people in the world—honest, reliable, and considerate—who frequently fail in developing friendships and relationships with the people around them. If you haven’t got good social skills and body language or confidence around others, you may fall into this category.

    If that’s the case, then what you could be missing is the ability to develop rapport. If you don’t know what that is, rapport is:

    a close and harmonious relationship in which the people or groups concerned understand each other’s feelings or ideas and communicate well.

    So, if you’re terrible at cultivating this strange thing, here are a few tips to get you started.

    Smile

    Smiling bypasses the mental defences of the person you are talking to and allows them to mentally associate you with trusted friends. While that doesn’t mean you’ll instantly become a trusted friend, it does often take down the first set of defences people have built up towards other people.

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    A stony-faced, grim look on your face isn’t really going to earn you any new buddies.

    Compliments

    Praise and compliments appeal to someone’s need for recognition and admiration. That recognition is also a pretty rare thing to give and receive in modern society, so tactful and appropriate use of compliments can effectively set you apart from the bulk of unknowns and acquaintances.

    Most people can smell a false compliment from the other side of the world, so be careful. Don’t dabble in lies and look for, and wait for (as the case may be), something you can genuinely say you are impressed by.

    Benefits over Features

    You know the guy who brags, and brags, and brags? If you are anything at all like him, you might want to take some old and clichéd copywriter’s advice.

    Benefits over features means talking about what you can do for others instead of how great you are. In the copywriting context it means focusing the conversation on how the product can help the potential customer’s life, whereas a feature list would simply discuss what makes the product so great. For example:

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    • Feature: Our operating system contains a built-in state of the art firewall.
    • Benefit: The built-in firewall protects you from viruses and malicious intrusions, keeping your computer safe.

    See how you can apply this to your daily conversations and watch the results.

    Benefits over features. What do they get out of this relationship?

    Opposites Don’t Attract

    Strangely enough, oppositions in body language patterns can cause a dissonance in interpersonal relationships and create an obstacle for the development of rapport.

    Matching body language patterns, in moderation and ‘invisibly’ is a good idea. If they use hand gestures when they speak, use them. If they stare right at you when they’re talking, do the same. This idea can even extend to the voice—if you’re talking to someone with a low, monotonous voice, without changing the character of your voice in an obvious way, try and match it. If they have an expressive voice, don’t speak in monotone. Monotones are usually slightly irked by expressive speakers and vice versa.

    This is a psychological thing that bypasses the conscious mind altogether, but subconsciously the guy you’re speaking to will think you’re quite like him and develop a layer of trust or break down an obstacle in the road of rapport.

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    Make Use of Coincidences

    In a similar vein to the last tip, listen for matching interests, opinions and hobbies throughout the conversation, and reinforce your agreement. The more you have in common with someone and express it the more they’re going to perceive you as similar to themselves subconsciously.

    Accentuate similarities, and minimise differences. Don’t lie about it, though—dishonesty kills rapport. Simply focus the attention on the similarities and away from the differences.

    Let Them Talk About Themselves

    In a nod to Carnegie, most of the discussion on developing rapport will make it clear that one of the best methods of achieving this is to get the “target” (for lack of a better term) to talk about themselves.

    People love themselves. It’s a fact they may deny, but it’s true. Except, maybe, those people who call themselves “emos” but I think that may be a self-deluding farce.

    When the conversation gets onto the “target” and their personal lives, let it stay there and be interested in their spouse and kids and where they went on the weekend. Remember details such as their children’s names so you can steer the conversation in that direction at the start of each encounter to set a good tone for the rest of it.

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    Use Eye Contact

    As you probably know, eye contact is important for the development of interpersonal relationships. Use it in conversation, but break it every now and then so as not to make anyone uncomfortable.

    If you’re an introvert and not very good at making eye contact, practice a few seconds at a time. Hold it for three seconds, then four, and work your way up until you’re comfortable making eye contact how and when you please.

    Diffuse Tension

    While this next tip doesn’t necessarily help to build rapport, it does allow you to prevent your hard work from going bust. Learn to diffuse tension and prevent arguments from occurring.

    Locate the source of any tension, swallow your pride and diffuse it—whether that involves making a concession of being wrong, or keeping off the topic. Save yourself the headache of an argument before you’ve even gotten to know someone.

    The Test: How to Find Out Whether You’ve Succeeded

    There’s a simple but usually effective test to see whether you’ve made a connection and how well it has worked. If you’ve been matching body language and voice patterns, make a minor change and see if they follow it. For instance, use an expressive voice instead of a monotone one—gently, don’t go to extremes—and see if they follow your lead. If they are ‘in rapport,’ they probably will.

    Test as necessary, but unobtrusively and only for short periods of time so you don’t break rapport.

    Some people consider these tips to be in some way dishonest or manipulative. Only if you’re trying to be dishonest and manipulative, I think. I’m totally against anything that falls in those categories and encourage you to use complete honesty and sincerity at all times.

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    Joel Falconer

    Editor, content marketer, product manager and writer with 12+ years of experience in the startup, design and tech digital media industries.

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    Last Updated on October 5, 2020

    How to Quit Your Boring Life and Start Living an Interesting One

    How to Quit Your Boring Life and Start Living an Interesting One

    We are given life with many opportunities to make it everything we want it to be and more. If you find that you’ve slipped into living a boring life, it’s time to take a hard look at what you’ve been doing and what you can start doing now to make it more interesting.

    Maybe you’ve been doing the same thing and living the same life for too long, or maybe your daily routine is limiting your growth and happiness. Whatever your reason is, the following list can definitely make any day or life more interesting. Some of them are silly, while some are more meaningful, so hopefully just reading the list makes your life less boring and sparks your creativity.

    Let’s dive in the list to quit your boring life and start living an interesting (and meaningful) one!

    1. Channel Your 7-Year-Old Self

    Imagine being a young child. Life was never boring, was it? That’s because children harness every ounce of creativity they have in order to try new things.

    What would your 7-year-old self want to do in this moment? Maybe they’d pick up a paintbrush and try to paint the landscape around them. May they would go outside and build something with random materials around the yard. Maybe they would raid the fridge and put together a dish they’ve never seen before.

    Just because you’re a grown-up doesn’t mean any of this stuff will be less enjoyable than you remember it. Give yourself permission to play and use your creativity to its fullest.

    2. Go Play With Kids

    Speaking of little kids, if you have your own (or a niece or nephew), go play with them!

    Kids are absolutely hilarious, so it’s simply impossible to be bored when you’re around them. They also keep things so simple, and we can really stand to be reminded of this and stop allowing ourselves to get bogged down in boring details.

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    3. Play Cell Phone Roulette

    You’ll need at least one buddy for this, but this is a great way to avoid a boring life. Scroll through the contacts in your phone, stop on a random one, and (if it feels right) call the person.

    You could spark an incredible catch-up session or, at the very least, remind someone that you’re thinking of them. Neither are boring.

    4. Fill out a Pack of Thank-You Cards

    This is a great part of a gratitude practice. We often forget to thank the people who do things for us, especially if we have come to expect those things. For example, have you ever thought about thanking your mom for that weekly phone call? Or thanking your sister for always sending you a homemade gift on your birthday?

    Take time to think of at least 5 people you would like to say thank you to and write out a card. You could even write them out for random people in your neighborhood, like the local librarian, a teacher at your child’s school, or the accountant at your bank.

    Anyone and everyone appreciates being thanked for their efforts.

    5. Sign up for a Class

    Nowadays, there are classes for everything. To make it as interesting as possible, try finding one that you wouldn’t normally consider doing, like salsa lessons, improv, or boxing.

    Otherwise, try to find a course on something you’ve always wanted to learn, like pottery, photography, or a foreign language course.

    What’s good about joining an interest class is that you will also meet new people, which will add even more interest to your life!

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    6. Talk to Your Grandparents About Their Lives

    We often underestimate how interesting the elderly are. You can rest assured that any elderly person you talk to will not have had a boring life! Take some time to talk to them and hear their interesting stories. You may even find that this motivates you to go out and find your own interesting experiences.

    7. Get up on Stage at an Open Mic Night

    Whether you’re funny or not, get up on stage. If you’re not into comedy, find an open mic that focuses on reading poetry or short stories and bring your own. These groups tend to be incredibly supportive for anyone who is willing to be brave enough to get up and try.

    8. Do Something for Someone Else

    Showing kindness automatically makes you feel good, but doing these small acts will also help to ensure that you don’t have a boring life. Try doing one or two things each week that are outside your normal routine.

    For example, you could make a batch of cookies for the mailperson or help your elderly neighbor organize one of their rooms. There are a million ways to show kindness to those around you. Tap into your creativity and find your own or use some of the ideas from the image below[1].

    Do random acts of kindness to avoid living a boring life.

      9. Start a DIY Project in Your Home

      If you have your own place, there is always a project that needs to get done. Many people simply pay for someone else to do it in order to avoid the hassle, but taking on a DIY project can make a boring life much more interesting.

      It doesn’t have to be super complicated. Maybe you repaint an old vase or build a spice shelf out of used pallets.

      If you need ideas, you can also check out these 30 Awesome DIY Projects that You’ve Never Heard of.

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      10. Plan a Weekend Trip or an All-Out Vacation

      This will give you something to look forward to. One study actually found that most travelers are happiest before a vacation[2]. Therefore, simply planning a trip will boost your mood, even if you can’t actually take the vacation right now.

      Even if you don’t have the time or money to go on a vacation, plan for a staycation, which is also fun and relaxing!

      11. Go People Watching

      Find a bench in a crowded area (centers of transportation like airports, bus stops, and train stations are great for this!) and just observe[3].

      People are infinitely interesting. Try to imagine what their lives are like, what they’re thinking, or where they’re going. You’ll never know if you’re right, but it will give you something to focus on and also help you practice empathy.

      12. Eat Something You’ve Never Eaten Before

      You can try that new Moroccan restaurant down the street and pick the most interesting dish on the menu. Or, you can raid your own fridge and throw together a dish you’ve never made before.

      If you’re up for a trip to the grocery store, try picking up a new fruit or veggie from the produce section. You may find a new food that you love!

      13. Dance

      You can get your friends together for a night on the town or just pull up a video on YouTube and bust a move from your own living room.

      If you’re feeling extra brave, you can even dance in public or join a flash mob.

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      14. Pick up a Book and Start Reading

      Reading a good book can keep you occupied for hours. It will also transport you to a life that isn’t your own, and one that likely will be the opposite of a boring life. You’ll be amazed by what you can learn from those pages.

      Pick on of these inspirational books to start reading: 10 Best Inspirational Books That Can Change Your Life

      15. Spend Some Time With People You Care About

      Facebook stalking doesn’t count as real social interaction. Call up a friend you haven’t seen in a while, or bring a coffee over to your parent’s place and catch up. They’ll appreciate the gesture, and you’ll avoid boredom.

      16. Check out a Museum You’ve Never Been to

      Some people are bored by museums, so if that’s you, skip to the next one. However, if you love art, history, or culture, this one is for you!

      17. Write a List of Things You Desire and Truly Want

      This is a great way to help you figure out the real reason why you’re feeling bored about your life. Maybe you haven’t really done things that you truly enjoy? Maybe what you’ve wanted to do all the time has been left behind?

      Think about the list of things you really want to do, and ask yourself why you aren’t doing these things (yet). Then, start taking your first step to make it happen.

      Now, go make your life interesting and live your dream life!

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      Featured photo credit: Alex Alvarez via unsplash.com

      Reference

      [1] FECAVA: Random Acts of Kindness
      [2] Applied Research in Quality of Life: Vacationers Happier, but Most not Happier After a Holiday
      [3] Psychology Today: The Expert’s Guide to People Watching

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