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How to End Any Argument Immediately

How to End Any Argument Immediately

“You are an arrogant prick, and I can’t stand having to work with you!”

Not the best way to start an impromptu business meeting, but that’s what I got.

I was working for Dell as a sales rep—part of a three-person team chosen to manage a group of mid-sized business clients.  The guy yelling, we’ll call him Jeb (not his real name), was on the same team, and we disagreed on how we should be dealing with a particular customer. Normally, a disagreement about something sales-related is an easy problem to solve, unless the two people absolutely can’t stand each other.

Such was my case with this particular co-worker.

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As soon as the door to our small conference room closed, I was assaulted with a barrage of insults: my sales skills were terrible, my attitude was horrible, customers didn’t like me at all, and I was ruining everyone’s chances of hitting quota.

I knew these were mostly false charges.  I had been a sales trainer for 7 years and ended the last quarter as the #1 rep in my division.  I walked in every day with a smile and generally got along well with people.  Some new customers didn’t care for me very much, but some of the customers who didn’t like the previous rep liked me much more; not everyone connects with their sales rep.  We were exceeding our quota expectations and looked like we would hit it early.

In the split-second before I threw all of these brilliant facts in Jeb’s face, I made a fascinating, and long overdu, realization: pointing out how he was wrong about everything would simply lead us into another long and unfruitful argument, leaving us both angry and less productive. Instead, I found myself saying “You know, I’ve never really thought of it that way.  Can you explain it to me a little more?”

It took every ounce of will power and happy thoughts I had to say these words without clenching my teeth.  I smiled a genuine smile and listened politely.

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The results amazed me.

Jeb started pointing out exactly what I had done wrong with all of my interactions, explaining in great detail my many poor decisions and statements.  He gave sort of a musical quality to his speech, starting off high on tempo and excitement, fading down to low notes, then rising to new vocal heights as he really thought about what was pissing him off. Through it all, I looked him in the eye and didn’t say a word. After about three minutes, the speech changed.  He started saying things like “I know you don’t mean anything by…” and “I think you’re a good salesman, but with some of these customers, you rub them wrong when you say…”

Eventually, I went from “arrogant prick” to “new guy on the team still learning where he fits in.”  Granted, this wasn’t the best outcome I could have hoped for (Jeb deciding he was absolutely wrong and I had been right about everything) but it was a far cry better than what he and I usually left the conference room with. Since that fateful day, I’ve reused this exact sentence over and over, and the results are always the same: angry details followed by understanding, then a willingness to work together on the issue.

Why does this sentence work?

The answer is simple: you can’t argue with someone who doesn’t argue back.

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The moment you ask someone to clarify, and then let them talk, you are actually taking away their ability to argue with you.  The person can’t respond to “can you explain that a little more?” with “No!” without sounding and feeling like an idiot.  Even if they do, they will probably be embarrassed enough to leave the room anyway (which I suppose is another way to end the argument.)

There is a second, more powerful reason this technique is so effective: our natural desire for attention. One of the biggest reasons arguments get so out of hand is because each person is trying to be heard OVER the other person.  When we satisfy this desire, we tend to calm down.  We have no need to raise our voice if the other person is being calm.

Lastly, and the best reason why this technique works so well, is that you will actually look stronger and smarter after using it.  Weak and scared people always seek to defend themselves, while strong, confident people seek feedback and criticism in order to improve.  Whether it’s just the two of you, or a group of people watching, you will look cool and collected—always a good choice.

A final note: this technique only works if you respectfully listen to the other person and DO NOT interrupt.  Wait until they feel obligated to ask you for a response before speaking, and don’t sulk or get upset with the person talking; they are being honest with you and you should be grateful this conversation is happening in your presence instead of behind your back.

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Jeb and I never became friends.  He isn’t a bad guy, just someone with a very different view on a lot of things.  We WERE able to work together until I left the company, and we closed some pretty nice deals together—sometimes acceptance is all we can achieve, and that’s okay.

Now, let me ask you a question: what’s a situation in which you feel this technique wouldn’t work?  Please leave a comment below; I’d love to hear a little more about it.

Trent

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Last Updated on September 17, 2018

7 Signs of an Unhappy Relationship That Makes You Feel Stuck

7 Signs of an Unhappy Relationship That Makes You Feel Stuck

Relationships are complicated and when you’re unhappy, it can be difficult to tell what’s causing it and what needs to change.

Sometimes it’s as easy as opening up to your partner about your problems, while other times it may be necessary to switch partners or roll solo to get your mind straight.

When you’re in the thick of things, it can be difficult to tell if you’re unhappy in your relationship or just unhappy in general (in which case, a relationship may be just the cure you need).

Here’re signs of an unhappy relationship that is possibly making you feel stuck:

1. You’re depressed about your home life.

No matter what you do in life, you’re going to have good and bad days. Your relationship is no different.

However, no matter what you’re going through at home, you have to feel comfortable in your own home.

If you constantly dread going home because your significant other is there, there’s a problem. Maybe it’s something you already know about, everyone has an argument or just needs some alone time.

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When that yearning to be alone becomes an insatiable obsession over the course of months and years, it’s time to realize you’re not the exception to the rule.

You’re unhappy in your relationship, and you need to take a look in the mirror and do whatever it takes to make yourself smile.

2. You aren’t comfortable being yourself.

Remember all those things you discovered about yourself when you first got together? The way your partner made you feel when you met that made you fall in love with him or her in the first place.

If they don’t make you feel that way anymore, it’s not the end of the world. If your partner makes you uncomfortable about being you, then her or she is only dragging you down. It’s up to you to decide how to handle that.

You need to be comfortable with who you are. This means being comfortable in your skin and with the way you walk, talk, look, breath, move, and all the other things that make you uniquely you.

If the person who supposedly loves you doesn’t make you feel good about yourself, know that you can do better. They’re not even one in a billion.

3. You can’t stop snooping.

Mutual trust is necessary in any relationship. The only way to get that trust is with respect.

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I can find you anywhere online, no matter how private and secure you think you are. The odds of you having a password I can’t crack are slim. If we’ve met in person, I could install a remote key logger on your device without even touching it.

Finding your information online hardly takes a clandestine organization. Any idiot with a Wi-Fi-enabled device can cyberstalk you. I’m just the only idiot in the village admitting it.

So now that we know everyone snoops, it’s time to address your personal habits. Governments snoop because they don’t trust us. If you’re snooping on your partner, it’s because you don’t trust them.

It’s ok to have doubts, and it’s perfectly normal to look into anything that looks weird, but keep in mind that data collection is only half of an investigation.

If you find yourself constantly snooping and questioning everything, clearly there’s a trust issue and the relationship likely needs to end.

4. You’re afraid of commitment.

If you’ve been dating longer than a year and you aren’t engaged, it’s never going to happen.

Commitment is important. People will come up with a million ways to describe why they can’t be committed.

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No matter who you are if you like it, you need to put a ring on it. Find an engagement ring, stick a gemstone in it and marry the person. If you’re not legally able to get married or you don’t believe in it for one reason or another, have a child (or adopt one, however you’re able to) or treat your partner’s family like your own. It’s a huge financial and mental commitment.

If you’re not ready for one or the other after some time, don’t waste anymore of your precious life on the relationship.

Your relationship should be something that propels you forward. If it’s not going anywhere, make it an open relationship and call it what it is—dating multiple people.

5. You imagine a happier life without your partner.

If all you’re doing is imagining a happier life without your partner, it’s a sign that you’re in the wrong relationship. You’re unhappy and you need to get out.

Your partner should be included in your dreams. There’s nothing wrong with wanting a future with someone.

Try to remember what you dreamed of before you got your heart broken by the realities of life, love and the pursuit of human success.

Remember when you would crush on that cute kid in class? You would secretly imagine marrying him or her and going on an adventure—that’s the way life should be.

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If you’re not at least imagining adventures together, then why are you in that relationship?

6. You resent, rather than love your partner.

When a relationship starts to crumble, you begin to resent your partner for all the things you once loved about him or her.

When you’ve reached this point, your partner has reached at least No. 2 on this list. From your partner’s perspective, your unhappiness with them is picked up as bashing them for being who they are.

If you’re both unhappy in the relationship, it’s better if it ends as quickly and painlessly as possible.

7. You chase past feelings.

It’s okay to reminisce about the past, but if all you do is wish things were like they used to be, it’s a sign you’re not on the right path.

You’re unhappy and, at the very least, you need to have an open dialogue about it. This isn’t necessarily a sign that the relationship should end, but it definitely needs a spark.

When you talk to your partner candidly about what it is you’re looking for, you never know how they’ll react. The risk alone is worth it, good or bad.

Final thoughts

If you’re feeling stuck in your current relationship, it’s time to reflect about it with your partner. Don’t ignore these signs of an unhappy relationship as they will slowly go worse and harm both you and your partner in long-term.

Featured photo credit: josh peterson via unsplash.com

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