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How to Avoid the Disconnection Epidemic

How to Avoid the Disconnection Epidemic

reflection

    Reflection on disconnection

    In 2009 we are indeed a global community infected by disconnection. On many levels and in many ways. And as a planet and as a tribe living on that planet, it’s safe to say that the Disconnection Epidemic is killing us. Or perhaps should I say, we’re killing us. Metaphorically and literally. Just take a look around at the consequences of our global disconnected-ness. You and I live in a time when mankind is hemorrhaging on many levels; physically, emotionally, socially, spiritually and environmentally, and yet despite our condition, we seem to be resistant to learning. We have managed to both progress and regress at the same time. Quite the achievement. It seems that the more educated, informed and  equipped we become (as a population), the more selfish, short-sighted, illogical and destructive we become also. For a species which regards itself as the intellectual superior to all others, we have an amazing knack for stupidity and irrational behaviour. I don’t know of any other species that has the ability to wreak havoc on it’s own kind like we Homo Sapiens do. Modern Man; what an ironic term. If only the dolphins were running the show. Not only are we seeing disconnection between individuals in homes, schools and workplaces but also on a much larger scale, between cultures, countries, religions, generations, governments, political groups and so on. And no, I’m not talking about normal healthy ideological, philosophical, theological and political differences here, I’m talking about large-scale attitudes, choices and behaviours that continue to create division, devastation, destruction and mass disconnection.

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    When I’m the boss of the world, I’ll address it.

    Until then…

    That may take a while, so in the mean time… what can you and I do to create a greater level of connection with the inhabitants of our own little cosmos? Of course we probably won’t create a global shift or be the genesis for some kind of cosmic awakening in the next week or two (although… ), but in the interim there’s a bunch of stuff you and I can do to create a much greater level of connection, understanding and harmony with those lucky enough to be in our own personal orbit.

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    Talking with, not at

    While there are many variables that will impact on and affect the kind of connection we do or don’t create with the people in our own atmosphere, there is no more important “connection tool” than that of effective communication. And as obvious and fundamental as this sounds, it is often our inability to communicate effectively with those in our world (family, friends, colleagues, acquaintances and even strangers) which lies at the core of the disconnected reality that so many of us inhabit. Effective communication happens when we have a genuine desire to connect with people in a meaningful and productive manner. For too many of us, talking regularly equates to neither communication nor connection. Some people want to create a deeper level of communication, understanding and connection, while others simply want to talk at people and massage their ego. Ever seen what happens in parliament? Gold. Talking at people will create disconnection while talking with people will create connection – or at the very least, open the door on a healthier and more productive relationship. One is all about being heard and imposing one’s thoughts, ideas, beliefs and will, while the other is all about listening, understanding, empathising and of course, creating connection.

    Here are some no-brainer “connectors”…

    1. Work to build trust and respect. If there’s no trust or respect there can be no real connection. What often appears to be connection is in fact acting and/or manipulation on one person’s part. Simulated rapport I call it. We learn this kind of stuff in basic retail sales training. It’s not connection; it’s role-playing.
    2. Ask the right kind of questions. Ask questions that will generate meaningful dialogue; open-ended questions, not yes-no questions. Ask questions which demonstrate that you’re interested in what the other person has to say.
    3. Work to increase your awareness and to become an active listener. If you are serious about creating connection with someone then give them one hundred percent of your attention in that moment. Yep; all of it. Don’t be anywhere else (mentally). This is not always easy for us as our cerebral landscape tends be a very busy “place”. However, it is a very valuable skill to develop. Do your best to understand the other person’s perspective and thoughtfully consider the intended meaning of their words. Don’t be like many who simply wait for a gap in proceedings to launch their own self-indulgent monologue. As a general rule, listen more than you speak.
    4. Read the non-verbal communication. In any conversation, the words are only part of the message and sometimes, a small part. What people don’t say will often tell you more than what they do. Listen with your eyes as well as your ears.
    5. Speak their language. All the talking in the world will result in zero connection if you’re both speaking different languages. And we see this all the time; the boss and the employee, the mother and daughter, the teacher and the student, the tech-dude (Johnny) and the non-tech-dude (me). Lots of words but no understanding, no connection and no positive outcome. While most of us understand English, we all speak our own “language”. What will motivate one person will intimidate another. What will make me laugh will offend my neighbour. What will make complete sense to you could be totally confusing to your parents (think computer). Know who you’re talking with and learn their language if it’s connection you’re after.

    Acknowledge their feelings. You don’t need to agree with people to understand them, to respect their point of view or to create genuine connection. Having the same philosophy on everything is not a pre-requisite for connection; if it was, we’d all be in a bunch of trouble.

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    The Last Bit

    The disconnection chat, is indeed a much bigger one than the mere morsel I’ve given you to chew on today. It is something that impacts on virtually every area of the human experience (great and small), and something that I believe needs to be addressed in a practical, humble and honest fashion if we are serious about undoing some of the damage we’re living in today. One individual can’t save six billion, neither can she change the mind of the global power brokers or single handedly steer the S.S.Humanity. However, when enough individuals get together, the few become many and we begin to see a shift in power and a practical, positive consequence in our physical world. That is, real change. So if you’ve been impacted by disconnection on any level (and welcome to the club), my suggestion for you is, rather than allowing yourself to be a victim of disconnection (yep, it’s a choice), work to become a connector. Genuine transformation and connection works from the inside-out and today (like every day) is an opportunity for you to become part of the solution, rather than a perpetuator of the problem.

    Every day I choose to create connection and to be part of the solution because I have that choice and that power. I encourage you to join me.

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    As always, love your thoughts.

    More by this author

    Craig Harper

    Leading presenter, writer and educator in the areas of high-performance, self-management, personal transformation and more

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    Last Updated on February 11, 2021

    Easily Misunderstood by Others? 6 Barriers You Should Overcome to Make Communication Less Frustrating

    Easily Misunderstood by Others? 6 Barriers You Should Overcome to Make Communication Less Frustrating

    How often have you said something simple, only to have the person who you said this to misunderstand it or twist the meaning completely around? Nodding your head in affirmative? Then this means that you are being unclear in your communication.

    Communication should be simple, right? It’s all about two people or more talking and explaining something to the other. The problem lies in the talking itself, somehow we end up being unclear, and our words, attitude or even the way of talking becomes a barrier in communication, most of the times unknowingly. We give you six common barriers to communication, and how to get past them; for you to actually say what you mean, and or the other person to understand it as well…

    The 6 Walls You Need to Break Down to Make Communication Effective

    Think about it this way, a simple phrase like “what do you mean” can be said in many different ways and each different way would end up “communicating” something else entirely. Scream it at the other person, and the perception would be anger. Whisper this is someone’s ear and others may take it as if you were plotting something. Say it in another language, and no one gets what you mean at all, if they don’t speak it… This is what we mean when we say that talking or saying something that’s clear in your head, many not mean that you have successfully communicated it across to your intended audience – thus what you say and how, where and why you said it – at times become barriers to communication.[1]

    Perceptual Barrier

    The moment you say something in a confrontational, sarcastic, angry or emotional tone, you have set up perceptual barriers to communication. The other person or people to whom you are trying to communicate your point get the message that you are disinterested in what you are saying and sort of turn a deaf ear. In effect, you are yelling your point across to person who might as well be deaf![2]

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    The problem: When you have a tone that’s not particularly positive, a body language that denotes your own disinterest in the situation and let your own stereotypes and misgivings enter the conversation via the way you talk and gesture, the other person perceives what you saying an entirely different manner than say if you said the same while smiling and catching their gaze.

    The solution: Start the conversation on a positive note, and don’t let what you think color your tone, gestures of body language. Maintain eye contact with your audience, and smile openly and wholeheartedly…

    Attitudinal Barrier

    Some people, if you would excuse the language, are simply badass and in general are unable to form relationships or even a common point of communication with others, due to their habit of thinking to highly or too lowly of them. They basically have an attitude problem – since they hold themselves in high esteem, they are unable to form genuine lines of communication with anyone. The same is true if they think too little of themselves as well.[3]

    The problem: If anyone at work, or even in your family, tends to roam around with a superior air – anything they say is likely to be taken by you and the others with a pinch, or even a bag of salt. Simply because whenever they talk, the first thing to come out of it is their condescending attitude. And in case there’s someone with an inferiority complex, their incessant self-pity forms barriers to communication.

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    The solution: Use simple words and an encouraging smile to communicate effectively – and stick to constructive criticism, and not criticism because you are a perfectionist. If you see someone doing a good job, let them know, and disregard the thought that you could have done it better. It’s their job so measure them by industry standards and not your own.

    Language Barrier

    This is perhaps the commonest and the most inadvertent of barriers to communication. Using big words, too much of technical jargon or even using just the wrong language at the incorrect or inopportune time can lead to a loss or misinterpretation of communication. It may have sounded right in your head and to your ears as well, but if sounded gobbledygook to the others, the purpose is lost.

    The problem: Say you are trying to explain a process to the newbies and end up using every technical word and industry jargon that you knew – your communication has failed if the newbie understood zilch. You have to, without sounding patronizing, explain things to someone in the simplest language they understand instead of the most complex that you do.

    The solution: Simplify things for the other person to understand you, and understand it well. Think about it this way: if you are trying to explain something scientific to a child, you tone it down to their thinking capacity, without “dumbing” anything down in the process.[4]

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    Emotional Barrier

    Sometimes, we hesitate in opening our mouths, for fear of putting our foot in it! Other times, our emotional state is so fragile that we keep it and our lips zipped tightly together lest we explode. This is the time that our emotions become barriers to communication.[5]

    The problem: Say you had a fight at home and are on a slow boil, muttering, in your head, about the injustice of it all. At this time, you have to give someone a dressing down over their work performance. You are likely to transfer at least part of your angst to the conversation then, and talk about unfairness in general, leaving the other person stymied about what you actually meant!

    The solution: Remove your emotions and feelings to a personal space, and talk to the other person as you normally would. Treat any phobias or fears that you have and nip them in the bud so that they don’t become a problem. And remember, no one is perfect.

    Cultural Barrier

    Sometimes, being in an ever-shrinking world means that inadvertently, rules can make cultures clash and cultural clashes can turn into barriers to communication. The idea is to make your point across without hurting anyone’s cultural or religious sentiments.

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    The problem: There are so many ways culture clashes can happen during communication and with cultural clashes; it’s not always about ethnicity. A non-smoker may have problems with smokers taking breaks; an older boss may have issues with younger staff using the Internet too much.

    The solution: Communicate only what is necessary to get the point across – and eave your personal sentiments or feelings out of it. Try to be accommodative of the other’s viewpoint, and in case you still need to work it out, do it one to one, to avoid making a spectacle of the other person’s beliefs.[6]

    Gender Barrier

    Finally, it’s about Men from Mars and Women from Venus. Sometimes, men don’t understand women and women don’t get men – and this gender gap throws barriers in communication. Women tend to take conflict to their graves, literally, while men can move on instantly. Women rely on intuition, men on logic – so inherently, gender becomes a big block in successful communication.[7]

    The problem: A male boss may inadvertently rub his female subordinates the wrong way with anti-feminism innuendoes, or even have problems with women taking too many family leaves. Similarly, women sometimes let their emotions get the better of them, something a male audience can’t relate to.

    The solution: Talk to people like people – don’t think or classify them into genders and then talk accordingly. Don’t make comments or innuendos that are gender biased – you don’t have to come across as an MCP or as a bra-burning feminist either. Keep gender out of it.

    And remember, the key to successful communication is simply being open, making eye contact and smiling intermittently. The battle is usually half won when you say what you mean in simple, straightforward words and keep your emotions out of it.

    Reference

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