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How to Avoid Panic in Presentations: Coping with Questions

How to Avoid Panic in Presentations: Coping with Questions

    I’m sure you’ve felt it: the horror at the end of a presentation (which, let’s face it, can be a bit of a trauma in its own right) when you ask the following:

    “Any questions?”

    There seems to be one of two ways things can go at that moment — and neither fills you with delight.

    Firstly, there’s the Tumbleweed Option. Silence. Nothing — save perhaps for an embarrassed cough. Was your presentation really so bad that no one could understand it enough to think of a coherent question? Did you run over time so badly no one wants to hold up the next speaker, or – more importantly – get to the coffee break? Did you give such a perfect presentation that all possible questions were answered? (Spoiler alert: You didn’t.)

    Option two is worse. The Killer Questions Option. At least with the Tumbleweed Option you’ve got the silver lining that you get to leave the stage sooner. With the Killer Questions Option you get to stay there and risk exposing your ignorance. For all its problems at least you can control the main body of your presentation — during questions everyone can hear you scream.

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    These are some of the most reliable ways of dealing with questions that I’ve researched. found or observed…

    Know your subject

    Yes, yes, everyone says this but I still see presenters who think they can research just enough about a topic to be able to deliver the presentation in question and no more. I’m sure there are valid reasons for doing this, but I can’t think of any offhand.

    Take a break and go over your presentation with a fresh mind (or better yet, give it to a friend) and see what questions spring to mind. The advantage of using your friends is that they’ll have a clearer mind. I know its obvious but it’s a great way to figure out what you might be asked.

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    Buy the local newspaper and The Daily Mail (in the UK). Between them you should get a reasonable idea of what the burning issues are for the area you’re speaking in. You’ll be amazed at how often a member of the audience will find a way of asking a question which is relevant to both what you said and what their personal or local issue is. If you’re talking about exercise, someone will ask you about the proposed local swimming pool. If you’re talking about using social media, someone will ask you about the ‘horrible new proposed mast’ for the mobile phone network (and whether it’ll cause X, Y or Z in the neighbourhood).

    Have a Question Bank

    if you ever get asked a question you’ve not been asked before, note it down, decide on an answer and record that answer for next time. By the time you’ve given a presentation half a dozen times you’ll have covered most of the bases.

    Draw yourself a mind map of the the presentation — or better yet — draw one on the whole topic area that you’re speaking about. You’ll have the big idea in the middle, secondary ideas going off as ‘tier one’ and smaller issues going off those as ‘tier two’ and so on. Most questions come from the outer fringes of the mind map, so look carefully at those and prepare your answers.

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    Most people care about their own lives, not the big issues — or at least how they intersect. For example, if you’re talking about the advantages of online training over face-to-face training, questions are less likely to be about the cognitive/recall issues of electronic learning (which is perhaps a tier one issue) as they are to be about whether your training will be accessible on their particular browser (as though they’re the only person in the world using that browser) despite the fact that you may have been very clear in your presentation that your material can be delivered on any browser.

    Wrapping up

    So there you have it – the some great ways of predicting and handling questions, based upon years as a presentation skills trainer, researcher and so on… of course (and this is based upon personal experience!) there’s always the option you don’t know the answer! :)

    I know, I know…some of these are obvious. But they’re not so obvious that people do it! Others, such as the Daily Mail and the Mind Map, are techniques we’ve developed ourselves over the years and work for us.

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    And given that we’re professional presenters and trainers, we can’t afford to screw up…so they’re pretty thoroughly tested.

    (Photo credit: Many raised fingers in class at university via Shutterstock)

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    Last Updated on November 4, 2020

    15 Simple Ways To Make Self Improvement That Will Change Your Life

    15 Simple Ways To Make Self Improvement That Will Change Your Life

    Self-improvement doesn’t have to be big mind-blowing changes; it can actually be simple steps to improve upon what you already have to get you where you want to be.  However, what you will need is consistency, determination and wiliness to try some things that will stretch and challenge you.

    Rather than setting your sights way off into the future, which leaves you feeling like you’ll never make it, you can start following these simple and effective self-improvement steps today.  So if you want to make an immediate impact on your life and are willing to take action, then keep reading— you’ll going to love these!

    1. Be willing to work hard.

    As with anything in life, if you want something, you’ve got to work hard to get it.  This doesn’t mean you burn the candle at both ends, leaving you exhausted and leaving your personal life in ruins.  It merely means that when you want something badly enough, you’ll put in the time to get there.  Action is what’s important here and the more ‘inspired’ the action is, the better the results in the end.

    2. Make sure you have friends who you can talk to.

    Sharing the load is important as with any self-improvement. If you can communicate with others and get feedback on how you are doing then that’s great.  We all need ‘cheerleaders’ in our corner to keep us going when times get hard, but you also need to have people who will tell you how it is even when you don’t want to hear it.  So make sure you have a good support network around you, especially those people whose opinions you respect.

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    3. Adapt to your circumstances rather than over-thinking them.

    Sometimes, we can hit a hard period. Perhaps you’ve lost your job or your partner has left you.  Instead of over analyzing the situation, learn to adapt to your circumstances and accept them as they are.  It’s not about making your circumstances into some kind of a drama; remember, what you focus on expands which means you’ll get more of it.  You then don’t become your problems and you’ll feel a lot less burdened by them.

    4. Ensure that you use your time wisely.

    Time is of the essence, some might say; whilst others will say that time is an illusion.  One thing we do know is that you have one life on this planet, so how you use that time is of the utmost importance.  So how can you use your time wisely? Only you know how to do that, but look at how you currently spend your days: do you sit working all day, get home, eat and then sit slumped in front of the TV for the rest of the evening?  Your time on this earth is precious, so isn’t it time to make use of the time you have left? Try something new, go for a walk, learn a new language or meditate but make sure it’s something you absolutely love.

    5. Always be consistent.

    A wonderful way to self-improvement is to make changes to how you do things.  For example, with your friends, are you always the unreliable one who bows out of an arrangement just before it happens? Or are you someone who starts a new exercise routine and then stops doing it 3 weeks into it?  Whatever it is and whatever you do, always be consistent. When you make a commitment, stick to it. It will improve your life immeasurably you’ll feel more confident and happier with yourself, especially because you’ll know that whatever you tackle, you’ll be able to consistently do it!

    6. Go and find your happy place.

    No, I’m not saying “place” as in popping to your local bar or restaurant and gorging yourself on your favorite drinks or food. What I’m saying is to find out what you love to do, what makes you happy and go there.  Your happy place is a place where you find peace, where you lose yourself and feel contented.  Meditation is a great way to find your happy place; it brings you back to you and ensures that you are always living in the present moment.

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    7. Make sure you embrace all your emotions.

    In life you are going to find that it throws you some difficult challenges, sometimes it will bring out your fears and lead you into uncertainty, and other times it will be joyful.  It’s important to embrace all emotions that come up in your life, embrace them wholeheartedly and understand why they are there and then let them go.  Try not to dismiss or resist them because remember “what you resist, persists,” so embrace them each and every time.

    8. Always be prepared to step out of your comfort zone.

    The idea of stepping out of your comfort zone for some people can leave you paralyzed with fear; however for any changing in your life, your comfort zone will always have to be stepped out of.  It doesn’t have to be something big, like doing a sky-dive or something just as crazy. However, it’s worthwhile to change something that you’d once have feared, like going to the cinema on your own or eating at a sushi restaurant when the thought of trying raw fish which would normally mean you running for the hills.

    So try something new—it doesn’t have to be wacky, but it has to challenge you!

    9. Be on hand to help others.

    Whether it’s helping a stranger on the street or a family member or a friend helping someone else either in their time of need, lending a helping hand is a wonderful and simple self-improvement to make.  Giving to others is not only beneficial to those you are helping but also to yourself; it can give you a sense of purpose, of contribution and also takes your mind of your own troubles and worries.

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    10. Live in the present moment.

    A wonderful self-improvement tool is to live in the present moment, to live in the now.  It is within this moment that you’ll appreciate all that you have and see the beauty in the simplest of things.  Being mindful of your current circumstances and bringing your mind back to where it belongs will bring about a happier way of life instead of constant worry or stressing about the past or future—both of which do not exist. Only the present moment exists. When you get used to living that way, you’ll never want to go back!

    11. Learn something new.

    There is nothing so liberating as learning something new; it can lift both your confidence and self-esteem and give you a great reason to meet new people.  If you continually top up your brain activity by learning something new all the time, you’ll feel on top of your game and want to share the knowledge you have learned. There is nothing quite so empowering as learning a new tool in life that can either improve your circle of friends or raise confidence levels—or both!

    Reading is also a great way to help you learn something new:

    12. Exercise daily.

    This seems an obvious one, but exercise is so important not only to your health but also to your spirit.  We all know that after exercise, the world can feel a brighter and more positive place, so why don’t we do it more often?  Exercise isn’t about getting the perfect body or losing weight; it’s more about feeling good inside and out!  With a healthy body comes a healthy mind—so start something today. Even if it’s just a daily walk, it’s better than staying on that couch, again.

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    13. Go to new places, travel a bit.

    I’m not saying go fly off to some far away distant forgotten land—although you can if you so wish. It’s more about going to new places and experiencing life outside of your own back yard.  Too many of us stay in one place too often. We only see the same people, the same streets and do the same things each and every day.  If you want to improve your life, get out there and see the world and what it can offer.  You can start by going to a town or city you’ve never been to in your own country and checking out the architecture, the landscapes and the people.  Anything new is good, so get out there!

    14. Listen to uplifting music and dance.

    If there’s one thing that can really improve your life and get you excited about it, it’s listening to great uplifting music and dancing.  When was the last time you really let go?  Let it all hang loose and got into a piece of music and let yourself go?  Dancing, like exercise, makes you feel great. It releases all kinds of emotions and can make you feel unbelievably good.  Self-improvement isn’t all about the serious stuff; it can be something as simple as finding new music, music that inspires you and makes you dance and have fun!

    15. Get up earlier than normal.

    This is the last one, and it’s last because it’s one of those self-improvement tips that we all know is a good thing, yet we seem to avoid it at all costs!  If you think about it, the earliest part of the day is when your brain is most active because it’s been turned off for the last 7 hours or so.  So don’t you think it’s best to get all those things above done in the morning?  Things like exercise, meditation and dancing, which can all be done in the first part of the day.  Take it from me: this early morning stuff can really get your day started with a bang!

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    Featured photo credit: Laura Chouette via unsplash.com

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