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Helping a Hurt World Without Getting Hurt

Helping a Hurt World Without Getting Hurt

What do you do when someone yells at you for no fault of your own? How do you respond when someone hurts you?

People out there have been hurt in some way or the other at some point of their lives, and much of the rude and harsh behavior people display may be due to a kind of displacement behavior to their own hurt feelings. The driver who yelled at you, the friend who spoke behind your back, the boss who bellowed at you—all may have been hurting, which made them act the way they did. The hurt ones often brood hatred in their hearts and they spread it along, perpetuating the hurt-hate-hurt cycle.

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Fortunately we have people who go out of their way to try and comfort and heal such hurt souls. They are, however, often seen as “advice givers”, “moral policemen” and “the over-righteous” and are simply hurt back. This article is about how to take courage to stop the hurt-hate-hurt cycle, and how to avoid getting hurt in the process.

1. Let go of your ego.

It may not be your fault. It may be injustice against you, but before you respond to the situation, it is wise to think a little about how to handle the situation, putting aside your ego and hurt. You can always hurt back and perpetuate the hurt-hate-hurt cycle, or you may think proactively and maturely and heal the other person and come to a peaceful solution instead. To fight back doesn’t require much strength, but to put aside your hurt ego and to restore peace with your fellow humans, and to stop the hurt-hate-hurt cycle requires great patience and a noble heart. This doesn’t mean you should let yourself be abused or taken advantage of; you will always know the limit of how much you can bear. The more the strength you have, the more you’ll be able to turn the situation for the better for the peace of all. If you’ve hurt back at any point of time, be prompt to apologize.

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2. Listen to understand. not to judge.

The greatest help you can give a hurt soul is a pair of listening ears & an understanding heart. Listen to people intently as they verbalize their feelings and do not try to judge them, for you’ll never have the advantage of walking in their shoes. Just listen carefully and make sure your body language expresses your interest in the conversation and the genuine concern your heart holds.

After listening to them, you may come to understand yet another dimension of the problem which you might have never conceived of! You will now be in a better position to show care and compassion, and it will also be easier to empathize with the hurt person.

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“You never really understand a person until you consider things from his point of view… Until you climb inside of his skin and walk around in it.”
― Harper Lee, To Kill a Mockingbird

3. Choose the right words.

Words are a great source of power. Words can connect, words can enlighten, and can even demolish a nation. Choose words that are gentle and soft, consoling and caring in nature. Make sure that people understand that they are loved and accepted as they are. Communicate to them that in a world full of flaws and frustrations, there is always hope for the better.

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For some people, you may have to point out their faults to them and give them stern advice to change their ways. Do so gently while you leave an impression that you are acting out of compassion and not out of hatred, and help physically whenever possible—merely listening and offering compassionate words may not suffice. Offer physical help whenever it is required, and when it is within your capacity to do so.

4. Be a messenger of peace.

These are just a few things that have worked for me to annihilate hatred and spread peace. You can undoubtedly find even more ways to do so when you commit yourself to spread peace instead of hatred. It may require a deal deal of patience and sacrifice from your side, but the transforming influence that it will have on you and your surroundings will be your motivation. Go ahead and break the hurt-hate-hurt cycle.

All the best, peace warrior. The world needs you.

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Last Updated on May 21, 2019

How to Communicate Effectively in Any Relationship

How to Communicate Effectively in Any Relationship

For all our social media bravado, we live in a society where communication is seen less as an art, and more as a perfunctory exercise. We spend so much time with people, yet we struggle with how to meaningfully communicate.

If you believe you have mastered effective communication, scan the list below and see whether you can see yourself in any of the examples:

Example 1

You are uncomfortable with a person’s actions or comments, and rather than telling the individual immediately, you sidestep the issue and attempt to move on as though the offending behavior or comment never happened.

You move on with the relationship and develop a pattern of not addressing challenging situations. Before long, the person with whom you are in relationship will say or do something that pushes you over the top and predictably, you explode or withdraw completely from the relationship.

In this example, hard-to-speak truths become never- expressed truths that turn into resentment and anger.

Example 2

You communicate from the head and without emotion. While what you communicate makes perfect sense to you, it comes across as cold because it lacks emotion.

People do not understand what motivates you to say what you say, and without sharing your feelings and emotions, others experience you as rude, cold or aggressive.

You will know this is a problem if people shy away from you, ignore your contributions in meetings or tell you your words hurt. You can also know you struggle in this area if you find yourself constantly apologizing for things you have said.

Example 3

You have an issue with one person, but you communicate your problem to an entirely different person.

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The person in whom you confide lacks the authority to resolve the matter troubling you, and while you have vented and expressed frustration, the underlying challenge is unresolved.

Example 4

You grew up in a family with destructive communication habits and those habits play out in your current relationships.

Because you have never stopped to ask why you communicate the way you do and whether your communication style still works, you may lack understanding of how your words impact others and how to implement positive change.

If you find yourself in any of the situations described above, this article is for you.

Communication can build or decimate worlds and it is important we get it right. Regardless of your professional aspirations or personal goals, you can improve your communication skills if you:

  • Understand your own communication style
  • Tailor your style depending on the needs of the audience
  • Communicate with precision and care
  • Be mindful of your delivery, timing and messenger

1. Understand Your Communication Style

To communicate effectively, you must understand the communication legacy passed down from our parents, grandparents or caregivers. Each of us grew up with spoken and unspoken rules about communication.

In some families, direct communication is practiced and honored. In other families, family members are encouraged to shy away from difficult conversations. Some families appreciate open and frank dialogue and others do not. Other families practice silence about substantive matters, that is, they seldom or rarely broach difficult conversations at all.

Before you can appreciate the nuance required in communication, it helps to know the familial patterns you grew up with.

2. Learn Others Communication Styles

Communicating effectively requires you to take a step back, assess the intended recipient of your communication and think through how the individual prefers to be communicated with. Once you know this, you can tailor your message in a way that increases the likelihood of being heard. This also prevents you from assuming the way you communicate with one group is appropriate or right for all groups or people.

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If you are unsure how to determine the styles of the groups or persons with whom you are interacting, you can always ask them:

“How do you prefer to receive information?”

This approach requires listening, both to what the individuals say as well as what is unspoken. Virgin Group CEO Richard Branson noted that the best communicators are also great listeners.

To communicate effectively from relationship to relationship and situation to situation, you must understand the communication needs of others.

3. Exercise Precision and Care

A recent engagement underscored for me the importance of exercising care when communicating.

On a recent trip to Ohio, I decided to meet up with an old friend to go for a walk. As we strolled through the soccer park, my friend gently announced that he had something to talk about, he was upset with me. His introduction to the problem allowed me to mentally shift gears and prepare for the conversation.

Shortly after introducing the shift in conversation, my friend asked me why I didn’t invite him to the launch party for my business. He lives in Ohio and I live in the D.C. area.

I explained that the event snuck up on me, and I only started planning the invite list three weeks before the event. Due to the last-minute nature of the gathering, I opted to invite people in the DMV area versus my friends from outside the area – I didn’t want to be disrespectful by asking them to travel on such short notice.

I also noted that I didn’t want to be disappointed if he and others declined to come to the event. So I played it safe in terms of inviting people who were local.

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In the moment, I felt the conversation went very well. I also checked in with my friend a few days after our walk, affirmed my appreciation for his willingness to communicate his upset and our ability to work through it.

The way this conversation unfolded exemplified effective communication. My friend approached me with grace and vulnerability. He approached me with a level of curiosity that didn’t put me on my heels — I was able to really listen to what he was saying, apologize for how my decision impacted him and vow that going forward, I would always ask rather than making decisions for him and others.

Our relationship is intact, and I now have information that will help me become a better friend to him and others.

4. Be Mindful of Delivery, Timing and Messenger

Communicating effectively also requires thinking through the delivery of the message one intends to communicate as well as the appropriate time for the discussion.

In an Entrepreneur.com column, VIP Contributor Deep Patel, noted that persons interested in communicating well need to master the art of timing. Patel noted,[1]

“Great comedians, like all great communicators, are able to feel out their audience to determine when to move on to a new topic or when to reiterate an idea.”

Communicating effectively also requires thoughtfulness about the messenger. A person prone to dramatic, angry outbursts should never be called upon to deliver constructive feedback, especially to people whom they do not know. The immediate aftermath of a mass shooting is not the ideal time to talk about the importance of the Second Amendment rights.

Like everyone else, I must work to ensure my communication is layered with precision and care.

It requires precision because words must be carefully tailored to the person with whom you are speaking.

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It requires intentionality because before one communicates, one should think about the audience and what the audience needs in order to hear your message the way you intended it to be communicated.

It requires active listening which is about hearing verbal and nonverbal messages.

Even though we may be right in what we say, how we say it could derail the impact of the message and the other parties’ ability to hear the message.

Communicating with care is also about saying things that the people in our life need to hear and doing so with love.

The Bottom Line

When I left the meeting with my dear friend, I wondered if I was replicating or modeling this level of openness and transparency in the rest of my relationships.

I was intrigued and appreciative. He’d clearly thought about what he wanted to say to me, picked the appropriate time to share his feedback and then delivered it with care. He hit the ball out of the park and I’m hopeful we all do the same.

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Featured photo credit: Kenan Buhic via unsplash.com

Reference

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