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Has Workplace Incivility Impacted Your Life?

Has Workplace Incivility Impacted Your Life?

    My first boss disliked me so much I thought I had hurt one of her relatives.  She’d call me into her office and yell at me for dressing too casually, interrupting colleagues in meetings and other infractions real and imagined.  I didn’t know how to talk to her but I couldn’t stand the situation anymore, so I quit the job.

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    The next time I had to work with someone who was mean to me, I was stuck.  I really liked the job, and since he was an equal-opportunity offender, I knew his wrath wasn’t personal.  Others avoided him, but I sat down and asked how we could work better together.  My directness shocked him into better behavior from that point on.

    Incivility on the Rise

    In August, there was a flurry of press coverage around what the American Psychological Association deemed as an increase in “workplace incivility,” or a form of organizational deviance characterized by behaviors that violate respectful workplace norms – aka rudeness.

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    Weber Shandwick and Powell Tate’s Civility in America 2011 poll reported 43 percent of Americans as saying they’ve experienced incivility at work, and 38 percent as believing that the workplace is increasingly disrespectful.  Sixty-seven percent of respondents cited a critical need for civility training.

    It’s a Jungle Out There

    Civility training?  Is that a little extreme?  Not necessarily, as the workplace is undeniably rough these days.  Employees are doing the jobs of two, sometimes three people, and the environment is harried, stressful, and constantly changing.  Many haven’t received pay raises in a few years.  Unfortunately, employees are increasingly likely to take out their angst on each other. 

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    Psychological Consequences

    I recently had the chance to chat with Bob Sutton, a professor of management at Stanford University and the author of “The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t.” Bob assured me that he’d seen in his research that going through life angry causes long-term physical and mental problems, and that ridding oneself of dysfunctional conflict is a must.

    How to Break Free

    Bob explained that many difficult relationships are the result of a vicious cycle of offense and revenge, or one person trying to one-up the other.  He suggested that we stop trying to win, or get back at the other person for behaving this way.  We must not take the situation personally and look at it as another workplace problem we need to solve.

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    The most effective way to do this is to listen to the other person and put yourself in her shoes.  Determine what’s meaningful to her and help her find ways to get it.   If things have escalated to the point where every interaction is painful, take her to lunch and address the conflict proactively.  Tell her that the relationship isn’t going as well as you’d like, and ask what you can do to improve things.

    Your Self-Worth is Most Important

    Despite how hard you try, some difficult people will persist in their negative behavior.  If you constantly feel personally attacked and it starts to take a toll on your well-being, look for ways to get out of the situation.  As Bob said, some people are so toxic they’re not worth it.

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    Last Updated on October 18, 2018

    50+ Best Motivational Quotes To Prepare You For Any Challenges In Life

    50+ Best Motivational Quotes To Prepare You For Any Challenges In Life

    Life is filled with highs and lows —happiness and struggles that will test your resilience and integrity, push you to overcome challenges and leave you with lessons that will make you even stronger on your way up.

    It’s the way you feel and think about yourself, including your expectations and beliefs about what is possible to you, greatly determines everything that happens to you.

    It all starts with your thoughts. When you change your thoughts, you transform the quality of your life. (Right, Nancy’s story is a typical example!)

    Below is a list of the best motivational quotes to inspire you to start your day with a blast:

    Quotes for self-assurance

    1. Don’t downgrade your dream just to fit your reality, upgrade your conviction to match your destiny.

      2. You are braver than you believe, stronger than you seem and smarter than you think.

        3. You are confined only by the walls you build yourself.

          4. The man who has confidence in himself gains the confidence of others

            5. You attract what you are, not what you want. If you want great, then be great.

              6. It’s not who you are that holds you behind, it’s who you think your are not.

                Quotes about positivity

                7. Stop being afraid of what could go wrong and think of what could go right.

                  8. You should never regret anything in life. If it’s good, it’s wonderful. If it’s bad, it is experience.

                    9. Falling down is an accident, staying down is a choice.

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                      10. If you have the power to make someone happy, do it. The world needs more of that.

                        11. Always believe that something wonderful is about to happen.

                          12. Don’t be afraid to give up the good and go for great.

                            13. Remember that life’s greatest lessons are usually learned from worst times and from the worst mistakes.

                              Quotes for work and success

                              14. Don’t talk, just act. Don’t say, just show. Don’t promise, just prove.

                                15. Never stop doing great just because someone doesn’t give you credit.

                                  16. Discipline is doing what needs to be done, even if you don’t want to.

                                    17. Work while they sleep. Learn while they party. Save while they spend. Live like they dream.

                                      18. The key to success is to focus our conscious mind on things we desire, not things we fear.

                                        19. Never apologize for having high standards, people who really want to be in your life will rise to meet them.

                                          20. If it doesn’t challenge you, it won’t change you.

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                                            21. Never give up on a dream just because of the time it will take to accomplish it, time will pass anyway.

                                              22. Don’t fear failure. Fear being in the exact same place next year as you are today.

                                                23. A hill is just another opportunity to leave your competition behind.

                                                  24. Don’t quit. You’re already in pain. You’re already hurt. Get a reward from it.

                                                    25. Hustle until you no longer need to introduce yourself.

                                                      26. You didn’t come this far only to come this far.

                                                        27. Be selective in your battles for sometimes peace is better than being right.

                                                          28 If we keep doing what we are doing, we’re going to keep getting what we’re getting.

                                                            29. You will never know your limits until you push yourself to them.

                                                              30. Do what you have to do until you can do what you want to do.

                                                                31. The man on top of the mountain didn’t fall there.

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                                                                  32. If your dreams don’t scare you, they are not big enough.

                                                                    33. If you can’t handle stress, you won’t manage success.

                                                                      34. Don’t be pushed by your problems, be led by your dreams.

                                                                        35. Don’t mistake silence for weakness. Smart people don’t plan big moves out loud.

                                                                          36. Simplicity is the ultimate sophistication.

                                                                            37. Obsessed is the word the lazy use to describe dedicated.

                                                                              38. You become who you spend your time with.

                                                                                39. Be stubborn about your goals and flexible about your methods.

                                                                                  40. Hard work beats talent when talent doesn’t work hard.

                                                                                    41. If you don’t build your dreams, someone else will hire you to build theirs.

                                                                                      42. Between stimulus and response is our greatest power –the freedom to choose.

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                                                                                        43. What comes easy won’t last, what lasts won’t come easy.

                                                                                          44. Don’t limit your challenges, challenge your limits.

                                                                                            45. Work until your idols become your rivals.

                                                                                              Quotes about money

                                                                                              46. Formal education will make you a living. Self-education will make you a fortune.

                                                                                                47. I create new enemies every day, it’s called business.

                                                                                                  48. When you have a Million Dollar vision, don’t surround yourself with 1 cent minds.

                                                                                                    49. You can’t get rich thinking poor.

                                                                                                      50. Doing what is comfortable is rarely profitable.

                                                                                                        51. If you can count your money, work harder.

                                                                                                          If you find yourself feeling lost and frustrated, it’s never too late to change things up. Check out this guide:

                                                                                                          How to Start Over and Reboot Your Life When It Seems Too Late

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